[Infographic] Predictive Commerce at Costa Express
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PREDICTIVE COMMERCE AT ToolsGroup’s SO99+ software uses actual sales data from Costa coffee stations to forecast demand, optimize inventory and generate replenishment proposals for Costa Express’ distribution operations. COFFEE BEANS CUPS AND LIDS FLAVORED SYRUPS FIELD STOCK 3000 KIOSKS MILLIONS OF CUPS OF COFFEE PER YEAR HAPPY CUSTOMERS AUTOMATIC CONTINUOUS FEEDBACK LOOP D E M A N D S E N S I N G D Y N A M I C R E P L E N I S H M E N T I N V E N T O R Y O P T I M I Z A T I O N REPLENISHMENT ORDERS REAL-TIME POS DATA FEED (TELEMETRY) 3x growth in business without adding headcount Reduction in field stock Award winning Reduction in logistics cost Increased customer loyalty through improved service 10% 20% 30% 3X
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PREDICTIVECOMMERCE
AT
ToolsGroup’s SO99+ software uses actual sales data from Costa co�ee stations to forecast demand, optimize inventory and generate replenishment
proposals for Costa Express’ distribution operations.
COFFEE BEANS CUPS AND LIDS FLAVORED SYRUPSFIELD STOCK
3000 KIOSKS
MILLIONS OF CUPS OF COFFEE PER YEAR
HAPPY CUSTOMERS
AUTOMATIC CONTINUOUS FEEDBACK LOOP
DEMAND SENSING
DY
NA
M
IC REPLENIS
HME
NT IN
VEN
TORY OPTIMIZAT
ION
REPLENISHMENT ORDERS
REAL-TIME POS DATA FEED
(TELEMETRY)3x growth in
business without adding headcount
Reduction in field stock
Award winning
Reduction in logistics cost
Increased customer loyalty through
improved service10%
20%
30%
3X
