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Infographic: Managed Service for Microsoft Dynamics 365
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Transcript of Infographic: Managed Service for Microsoft Dynamics 365
Allocate your managed service hours by instructing our experts to carry out tasks that will increase the
value of your Dynamics 365 system.
Select how many
Dynamics 365 hours
will be loaded into
your annual managed
service agreement
Resolve issues and get answers to user
questions with expert Dynamics 365
phone, email and remote dial-in
support at no additional cost.
Schedule complimentary training to
secure early user adoption and
increase Dynamics 365 expertise.
Premium Managed Service only
Literacy rate by country based on a research in 2010.
for
Microsoft Dynamics 365
Managed Service
Phase the implementation of
Microsoft Dynamics 365
Frequent managed service tasks include...
Importing data
Scheduling bespoke user
training
Configuring ClickDimensions
email marketing solution
Creating Power BI dashboards
and charts
Building Dynamics 365
automated workflows
Implementing change requests
from Dynamics 365 users
Implementing role-based user
security rules and permissions
Set-up additional Microsoft
Dynamics 365 apps
Building an integrated
customer web portal
Configuring Dynamics 365
record fields and forms
hours
Customising Dynamics 365
guided process flows
We'll appoint a named technical account manager who
will be responsible for the delivery of all Dynamics 365
work on your account. They'll be in regular contact to
share utilization reports and offer advice that will help
you make best use of your managed service hours.