Industry as a partner in sustainable development: Tourism

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Tourism

Developed through a multi-stakeholder process

facilitated by:

Accounting

Advertising

Aluminium

Automotive

Aviation

Chemicals

Coal

Construction

Consulting Engineering

Electricity

Fertilizer

Finance and Insurance

Food and Drink

Information andCommunications Technology

Iron and Steel

Oil and Gas

Railways

Refrigeration

Road Transport

Tourism

Waste Management

Water Management

For further information contact:

http://www.ih-ra.comhttp://www.wttc.org

http://www.iccl.org

United Nations Environment ProgrammeDivision of Technology, Industry and Economics

39-43 Quai Andr Citron75739 Paris Cedex 15FranceTel: +33 1 44 37 14 50

Fax: +33 1 44 37 14 74E-mai l: wssd@unep. fr Web site: http://www.uneptie.org/wssd/

Sustainability profile of the Tourism industry

Achievements- Travel and Tourism, one of the worlds foremost industries, recognises its vital link to the environmental, social and

cultural assets of the planet and has taken a lead in awareness raising, standards setting, certification, accreditation

and voluntary initiatives.

Unfinished business- Travel and Tourisms enormous potential to benefit host communities in developing regions through economic

growth and job creation can only be fulfilled if all stakeholders work together.

Future challenges and possible commitments- As one of the major stakeholders, the industry will do its part to ensure that Travel and Tourism works for

everyone and is environmentally, socially and economically sustainable, now and in the future.

Industry as a partner forsustainable development

World Travel & Tourism Council (WTTC)International Federation of Tour Operators (IFTO)

International Hotel & Restaurant Association (IH&RA)International Council of Cruise Lines (ICCL)


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Contents 32 Tourism

5 Acknowledgements

7 Executive summary

9 Foreword

11 Part 1: Implementation of the three dimensions of sustainable tourism development11 General overview

11 Tourism today13 Economic dimensions15 Social dimensions17 Environmental dimensions

18 How the industry has responded to sustainable tourism development19 Future challenges and goals20 The way forward

23 Part 2: The tour operator industry23 General overview23 Economic dimensions

24 Social dimensions25 Environmental dimensions

27 Conclusions28 Means of implementation

28 Future challenges and goals

31 Part 3: Incoming tour operators, agents, groundhandlers, coach and rent-a-car companiesand major attractions

31 Social and economic dimensions31 Social and environmental dimensions32 Conclusion

33 Part 4: The hospitality industry33 General overview

33 Economic dimensions34 Social dimensions35 Environmental dimensions37 Conclusions

37 Means of implementation41 Conclusions41 Future challenges and goals42 Summary

43 Part 5: The cruise line industry43 General overview44 Economic dimensions

47 Social dimensions48 Environmental dimensions54 Future challenges and goals

55 Summary

Contents


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Acknowledgements 5

57 Part 6: Open for dialogue

59 Annexe 1:World Travel & Tourism Council (WTTC)Research in travel and tourism

60 Annexe 2:World Travel & Tourism Council (WTTC)

Sustainability initiatives

62 Annexe 3:World Travel & Tourism Council (WTTC)

Private sector initiatives from WTTC members

64 Annexe 4: HospitalityAgreement between UIF and the Accor Group on trade union rights

65 Annexe 5: HospitalityExemplary EMS

67 Annexe 6: HospitalityEducation, awareness-creation, training and information dissemination

68 Annexe 7: HospitalityIndustry voluntary environmental initiatives

71 Annexe 8: Hospitality

Multi-stakeholder communication and consultation

72 Annexe 9: Cruise lines

Waste management practices and procedures

74 Annexe 10: Open for dialogueList of delegates who attended 3 October 2001 multi-stakeholder meeting in Paris

4 Contents

This report has been made possible through invaluable input and support provided by many

institutions and individuals. Many thanks to the authors of the report Angela Plott and Michael Crye,

ICCL; Martin Brackenbury, IFTO; Michelle Fawcett and Elizabeth Carroll-Simon, IH&RA; Rebecca

Bloom and Graham Wason,WTTC; editor Hazel Hamelin; Steering Committee members:Martin

Brackenbury, IFTO; Michael Crye, ICCL; Elizabeth Carroll-Simon, IH&RA; Oliver Hillel UNEP;Yuri

Toroptsov, BEST; Graham Wason,WTTC; Eugenio Yunis,WTO/OMT; participants of the consultative

meeting on 3 October 2001 in Paris.

We would also like to thank UNEP for facilitating the process and providing extensive backgroundreferences.

As well as,

Business Enterprises for Sustainable Travel/The Conference Board

(http://www.sustainabletravel.org), a leading source of knowledge on

innovative travel industry practices that advance community, business

and travellers interests.

The Tour Operators Initiative (http://www.toinitiative.org), a network

of tour operators that have joined forces to improve their practices, aswell as raise the awareness of the industry

World Tourism Organization (http://www.world-tourism.org), a global

forum for tourism policy issues and a practical source of tourism

know-how.

Acknowledgements


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Annexe 10 7574 Annexe 9


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new systems and associated technology will beincluded in the attachment as a revision.

ICCL and its Environmental Committee experts

will work with the United States Coast Guard,

the United States Environmental Protection

Agency and other appropriate agencies to

further implement this standard and the above

commitments.

Annexe 10:Open for dialogueList of delegates who attended 3October 2001 multi-stakeholdermeeting in Paris- Dirk Belau Hotels,catering and tourism

specialist, International Labour Organization

(ILO)

- Rebecca Bloom Project Manager,WTTC

- Martin Brackenbury President, IFTO (via

conference call)- Giulia Carbone Associate Programme

Officer, UNEP

- Elizabeth Carroll-Simon Director of

Industry Affairs, IH&RA

- Michael Crye President,ICCL (via

conference call)

- Patrick Dalban-Moreynas, International

Union of Food, Agricultural,Hotel,

Restaurant, Catering,Tobacco and Allied

WorkersAssociation

- Graham Gordon, public policy officer,Tearfund, provided input to the report, but

was unable to attend the workshop.

- Oliver Hillel Tourism Programme

Coordinator, UNEP

- Jan Jackson, chairman (via conference

call) of the Initiative Tour Operators

Initiative (TOI)

- Frans de Man, Northern Tourism NGO

Caucus, UNCSD

- Angela Plott Vice President,ICCL (via

conference call)

- Nicola Pogson Director of Programme

Development, IH&RA

- Nina Rao,Southern Tourism NGO Caucus,

UNCSD

- Yuri Toroptsov Business Enterprises for

Sustainable Travel/The Conference Board

- Graham Wason Vice President Strategy

and Development,WTTC

- Justin Woolford,Tourism,Business &

Consumption Unit,WWF-UK

- Eugenio Yunis, head of Sustainable

Development of Tourism,WTO


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Industry as a partner in sustainable development: Tourism

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