Industrial Computers

Integrated Display Industrial Computers

User Manual

6181P, 6181F

Important User InformationSolid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1 available from your local Rockwell Automation sales office or online at http://literature.rockwellautomation.com) describes some important differences between solid state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams. No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual. Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited. Throughout this manual, when necessary, we use notes to make you aware of safety considerations.WARNING

Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.

IMPORTANT ATTENTION

Identifies information that is critical for successful application and understanding of the product. Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence

SHOCK HAZARD

Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

BURN HAZARD

Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.

Rockwell Automation, Allen-Bradley, and TechConnect are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.

Table of ContentsPrefaceIntended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Purpose of This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1 System FeaturesChapter Objectives . . . . . . . . . . . . . Computer Overview . . . . . . . . . . . . Operating Systems . . . . . . . . . . . . . Multilingual User Interface CD Pack Before You Begin . . . . . . . . . . . . . . Product Options . . . . . . . . . . . . . . . Parts List . . . . . . . . . . . . . . . . . . . . Accessories and Replacement Parts . Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. . 7 . 7 . 7 . 8 . 8 . 9 10 10 11

Chapter 2 InstallationChapter Objectives . . . . . . . . . . . . . . . . European Union Compliance . . . . . . . . Environment and Enclosure Information Installation Considerations. . . . . . . . . . . Mounting Clearances . . . . . . . . . . . . . . Product Dimensions . . . . . . . . . . . . . . . Mount the Display Computer . . . . . . . . Mount the Non-display Computer . . . . . Connecting Peripherals . . . . . . . . . . . . Applying Power . . . . . . . . . . . . . . . . . . Functional Ground Screw . . . . . . . . . . . Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 17 18 19 20 21 25 28 29 30 33 34

Chapter 3 OperationChapter Objectives . . Operating Guidelines Operator Access . . . . Starting the System . . Resetting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 35 35 36 36

Chapter 4 Component ReplacementChapter Objectives . . . . . . . . . . . . Accessories and Replacement Parts Voltage Precaution . . . . . . . . . . . . Electrostatic Discharge (ESD) . . . . Required Tools . . . . . . . . . . . . . . . Rear Cover . . . . . . . . . . . . . . . . . . CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. 37 37 38 38 38 38 413

3Publication 6181P-UM002A-EN-P - December 2008

Table of Contents

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Chapter 5 System TroubleshootingChapter Objectives . . . . . . . Hardware Diagnostics . . . . . Troubleshooting Procedure . Diagnostic Utility . . . . . . . . Clear CMOS . . . . . . . . . . . . Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 61 62 62 63 64

Chapter 6 MaintenanceChapter Objectives . . . . . . . . Cleaning the Computer . . . . . Backlight Assembly Disposal Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 67 68 69

Appendix A - Specifications Appendix B - Using a Touch Screen Appendix C - Upgrading to a New BIOS Appendix D - Solid State Drive Index

4

Publication 6181P-UM002A-EN-P - December 2008

Preface

Read this preface to familiarize yourself with the rest of the manual. The preface covers: who should use this manual. the purpose of the manual. additional resources.

Intended Audience

Use this manual if you are responsible for installing, using, or troubleshooting the integrated display computers.

Purpose of This Manual

This manual is a user guide for the integrated display computers. It gives an overview of the system and describes procedures to: install the computer. make computer connections. configure the computer. troubleshoot the computer.

Additional Resources

For additional information on the integrated display computers, refer to these publications.Resource 6181P Integrated Display Computers Installation Instructions, publication 6181P-IN010 Cloning Utility for Rockwell Automation Industrial Computers Technical Data, publication 6000-TD002 Diagnostic Utility Technical Data, publication 6000-TG001 Description Provides procedures on how to install the computer and make connections. Provides information on how to create and restore a back-up image of your computers hard disk drive. Provides information on how to diagnose hardware issues with the industrial computers.

You can download electronic versions of these publications from the Rockwell Automation website http://literature.rockwellautomation.com.


5

Preface

6


Chapter

1

System Features

Chapter Objectives

This chapter provides an overview of the computer. Operating systems Multilingual User-interface CD Pack Product options Parts list Hardware features

Computer Overview

The integrated display computers combine a TFT flat-panel display with industrial computing power for performing visual interface, maintenance, and basic information applications. These panel mount devices offer 12-, 15-, and 17-inch displays with a resistive touch-screen option for operator input, and a solid state or hard disk drive. When panel space is limited, the 12-inch model provides product information within a small space. For operations where it is important to view every aspect of a process, the 15- and 17-inch offer additional flexibility. By combining industrially hardened monitors and computers in a single machine, these panel mounted computers provide an entire solution in one chassis and catalog number. Because there are no external monitor cables or separate component mounting requirements, system integration is simplified.

Operating Systems

The computers are shipped with Microsoft licensed Windows XP Professional for Embedded Systems installed and configured. No operating system updates have been applied to the factory image beyond the service packs. Computers with rotating hard disk drives include a recovery partition on the system drive containing the original factory image. You can use the supplied Industrial Computer System Cloning CD to restore the operating system from the recovery partition and create a new recovery image. Refer to the Cloning Utility documentation, publication 6000-TD002 for instructions.


7

Chapter 1

System Features

Computers with solid state drives have been customized to accommodate the unique properties of the solid state drive. No paging file. System restore is disabled. MUI languages are not pre-installed on computers with a solid state drive. Computers with solid state drives do not contain a recovery partition. If additional drive space is required, copy the I386 directory to external media; then delete the I386 directory from C:\I386, which is approximately 400 MB. To obtain the original factory image on bootable external-recovery media, which also includes the I386 source directory, contact your local technical support center.

Multilingual User Interface CD Pack

The Microsoft Multilingual User Interface (MUI) CD Pack contains a collection of language sets that can be installed into the operating system. The primary language is English. Languages pre-installed on computers with a hard disk drive include: Chinese, French, German, Japanese, Italian, Spanish, and Portuguese. MUI packs are available for all Windows XP operating systems and provide a localized start menu and system icons support. The instructions for installing MUI languages on your computer are supplied with the MUI CD Pack.

Before You Begin

Before unpacking the product, inspect the shipping carton for damage. If damage is visible, immediately contact the shipper and request assistance. Otherwise, proceed with unpacking. Keep the original packing material in case you need to return the product for repair or transport it to another location. Use both the inner and outer packing cartons to provide adequate protection for a unit returned for service.

8


System Features

Chapter 1

Product Options

The table summarizes the product options available for the integrated display computers. For a summary of features available for the performance and standard models, refer to Appendix A, Specifications.har

Cat. No. 6181P-2PXP 6181P-2PXPDC(1) 6181P-12NPXP 6181P-12TPXP 6181P-12TPXPDC 6181F-12TPXP(2) 6181F-12TPXPDC(1)(2) 6181P-12NSXP 6181P-12TSXP 6181F-12TSXP(2) (1)

Model Non-display Model (NDM) 1200P

Series E

Display Size Non-display

Touch Screen N/A

Package Performance

12.1 inch

No Yes

Performance

No Yes

Standard

6181P-15NPXP 6181P-15TPXP 6181P-15TPXPDC(1)

1500P

15 inch

No Yes

Performance

6181P-15TPXPSS(3) 6181F-15TPXP(2) 6181F-15TPXPDC(1)(2) 6181F-15TPXPSS(2)(3) 6181P-15NSXP 6181P-15TSXP 6181F-15TSXP (2) 6181P-17NPXP 6181P-17TPXP 6181P-17TPXPDC 6181F-17TPXP(2) 6181F-17TPXPDC(1)(2) 6181F-17TPXPSS(2)(3) 6181P-17TPXPSS(3) 6181P-17NSXP 6181P-17TSXP 6181F-17TSXP(1) (2) (3)

No Yes

Standard

1700P

17 inch

No Yes

Performance

(1)

No Yes

Standard

(2)

Models with a catalog number ending in DC operate from DC power. 6181F models have solid-state drives. Models with catalog numbers ending in SS have a stainless steel bezel.


9

Chapter 1

System Features

Parts List

Your computer is shipped with these items: Power cord (for AC power models) Pre-installed ground bus strip (for DC power models) Panel mounting clips (display models only) Panel cutout template Installation instructions Production test report System CDs Industrial Computer System Cloning CD (red CD) System Support CD with Diagnostic Utility (green CD) Microsoft Multilingual User Interface (MUI) CD Pack (gray) DVD burning software (performance models only)

Accessories and Replacement Parts

You can view a current list of accessories at this Rockwell Automation website http://ab.com/industrialcomputers.

10


System Features

Chapter 1

Hardware Features

The illustrations show the hardware features for the performance and and standard models of the computers.

Performance ComputersPerformance Computers, Front and Side Views

1500P Model Shown

Item 1 2 3 4 5 6 7(1) (2)

Component LCD panel(1) Front access cover(2) Optical disc drive CompactFlash Type II card slot Hard-disk drive bay Rear cover Mounting slots

With or without optional touch screen. Protects the front USB port. This option not available on models with stainless steel bezel.


11

Chapter 1

System Features

Performance Computers, Bottom View

1500P Model Shown

Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15(1) (2) (3)

Component PS/2 mouse port PS/2 keyboard port Parallel port Ethernet ports (RJ45), 2 DVI-I port PCI riser slot cover(1) Power switch Power input, AC or DC(2) (3) Functional ground screw USB ports, 4 CompactFlash Type II card slot Serial COM ports, 2 Microphone-in jack Audio line-out jack Audio line-in jack

1500P and 1700P have one PCI riser slot; 1200P has two PCI riser slots. Model dependent. The DC power input has a pre-installed ground bus strip.

12


System Features

Chapter 1

Standard ComputersStandard Computers, Front and Side Views

1500P Model Shown

Item 1 2 3 4 5(1)

Component LCD panel(1) CompactFlash Type II card slot Rear cover Power adapter Mounting slots

With or without optional touch screen.


13

Chapter 1

System Features

Standard Computers, Bottom View

1500P Model Shown

Item 1 2 3 4 5 6 7 8 9 10

Component Power switch Serial COM port Ethernet ports (RJ-45), 2 Power input, DC (use supplied adapter only) Functional ground screw Power input, AC USB ports, 4 Microphone-in jack Audio line-out jack Audio line-in jack

14


System Features

Chapter 1

Non-display ComputersNon-display Computers, Front and Side Views

Item 1 2 3 4 5

Component Mounting hole Hard disk drive Optical disc drive CompactFlash Type II card slot Rear cover


15

Chapter 1

System Features

Non-display Computers, Bottom View

Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15(1) (2)

Component PS/2 mouse port PS/2 keyboard port Parallel port Ethernet ports (RJ45), 2 DVI-I port PCI riser slot cover, 2 Power switch Power input, AC or DC(1) (2) Functional ground screw USB ports, 4 CompactFlash Type II card slot Serial COM ports, 2 Microphone-in jack Audio line-out jack Audio line-in jack

Model dependent. The DC power input has a pre-installed ground bus strip.

16


Chapter

2

Installation

Chapter Objectives

This chapter provides pre-installation information and procedures to mount the computer and make connections. European Union compliance Environment and enclosure information Installation considerations Mounting clearances Product dimensions Mounting the display computer Mounting the non-display computer Connecting peripherals Applying power Functional ground screw Connecting to a network

European Union Compliance

This product meets the European Union Directive requirements when installed within the European Union or EEA regions and have the CE mark. A copy of the Declaration of Conformity is available at the Rockwell Automation website http://www.ab.com. The product is intended to operate in an industrial or control room environment, which utilizes some form of power isolation from the public low-voltage mains. Some computer configurations may not comply with the EN 61000-3-2 Harmonic Emissions standard as specified by the EMC Directive of the European Union. Obtain permission from the local power authority before connecting any computer configuration that draws more than 75 watts of AC power directly from the public mains.

ATTENTION

ATTENTION

To comply with EN 55024 and EN 61000-6-2, the Ethernet port LAN cable must be used only indoors. All other I/O cables must be less than 3 m (9.84 ft) and used only indoors.


17

Chapter 2

Installation

Environment and Enclosure Information

Review the information on enclosures and environments before installing the product. This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC publication 60664-1), at altitudes up to 2000 m (6561 ft) without derating. This equipment is considered a Group 1, Class A industrial equipment according to IEC/CISPR Publication 11. Without appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance. UL listed equipment need not be mounted inside another enclosure if NEMA Type and IEC ratings are not required, but the mounting method must limit the tilt of the product to +/- 60 from vertical. An example is a tabletop stand. The mounting means must be firmly attached to the supporting surface using screws, bolts, or clamps so the computer cannot tip. These units ship with a gasketed bezel to meet specified NEMA and IEC ratings only when mounted in a panel or enclosure with an equivalent rating. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications. In addition to this publication, see: Industrial Automation Wiring and Grounding Guidelines, for additional installation requirements, publication 1770-4.1. NEMA Standards publication 250 and IEC publication 60529,

ATTENTION

as applicable, for explanations of the degrees of protection provided by different types of enclosure.

18


Installation

Chapter 2

Installation Considerations

Follow these guidelines to make sure your product provides safe and reliable service. The installation site must have sufficient power.ATTENTION

To maintain an electrically safe installation, the AC powered products must be plugged into a grounded outlet.

The enclosure must allow sufficient space around air inlets and outlets to provide the circulation necessary for cooling. Never allow air passages to become obstructed. The ambient air temperature must not exceed the maximum operating temperature. Consider heat produced by other devices in the enclosure. You may need to provide a fan, heat exchanger, or air conditioner to meet this condition. TIP Hot air rises. The temperature at the top of the enclosure is often higher than the temperature in other parts of the enclosure, especially if air is not circulating. The product can operate at a range of extremes. However, the life span of any electronic device is shortened if you continuously operate the product at its highest rated temperature.

IMPORTANT

The humidity of the ambient air must not exceed specified limits. In very dry environments, static charges build up readily. Proper grounding of the equipment helps to reduce static discharges that may cause shock and damage electronic components. The enclosure or cover must remain in place at all times during operation. The cover provides protection against high voltages inside the product and inhibits radio-frequency emissions that might interfere with other equipment. When mounted, the product cannot be tilted more than 60 from vertical.OK


19

Chapter 2

Installation

Mounting Clearances

When selecting an installation site for the computers, be sure to allow adequate clearance on the sides and rear of the computer for proper ventilation, cable connection, and hardware access. Sufficient airflow throughout the system unit is required to maintain proper cooling. Clearance should be enough to allow convenient installation or removal of peripheral components, such as the CompactFlash card.IMPORTANT

Use adequate ventilation or other cooling methods to maintain the product temperature at its specified rating. Because of self-heating, do not operate the computer in an enclosure using the minimum clearances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure.

Mounting Clearance Measurements

Item 1 2 3 4 5

Location Top Left (for airflow) Back Right (for airflow and drive access) Bottom (for I/O port access and ventilation)

Clearance Measurement 50 mm (2 in.) 50 mm (2 in.) 50 mm (2 in.) 127 mm (5 in.) 102 mm (4 in.)

20


Installation

Chapter 2

Product Dimensions

Product dimensions for each version of the computer are given in mm (in.).1200P Non-display Computer353 (13.90)

335 (13.20)

108 (4.25) 83 (3.28)

251 (9.88)


190 (7.50)

238 (9.37)

12.10 (0.50)

1.6 (0.06)

21

Chapter 2

Installation

1200P Integrated Display Computer Performance320 (12.60)

115 (4.5)

115 (4.5)

124 (4.90) 100 (3.94)14.5 (0.57)

349 (13.74)

1200P Integrated Display Computer Standard320 (12.60) 95.35 (3.56)

99 (3.91)

115 (4.5)

115 (4.5) 85.35 (3.36)

279 (10.98)

349 (13.74)

14.5 (0.57)

250 (9.84) 279 (10.98) 251 (9.88)

22


Installation

Chapter 2

1500P Integrated Display Computer Performance31.82 (1.25) 320 (12.60) 31.82 (1.25)

145 (5.7) 410 (16.14)

145 (5.7) 14.5 (0.57)

100 (3.94) 28 (1.10)

309 (12.16)

1500P Integrated Display Computer Standard32.55 (1.28) 95 (3.74) 320 (12.60) 32.55 (1.28) 86 (3.38)

144 (5.67)

144 (5.67)

29 (1.1)

15.80 (0.62) 86 (3.38) 410 (16.14) 14.5 (0.57) 309 (12.16)

251 (9.88) 16.6 (0.65) 251 (9.88) 16.6 (0.65)


15.80 (0.62)

23

Chapter 2

Installation

1700P Integrated Display Computer Performance51 (2.0) 320 (12.56) 51 (2.0)

14.5 (0.57)

356 (14.01)

1700P Integrated Display Computer Standard51 (2.0) 95 (3.74) 320 (12.56) 51 (2.0) 86 (3.38)

150 (5.90)

150 (5.90)

28.6 (1.13

86 (3.38)

452 (17.80)

14.5 (0.57)

356 (14.01)

24


38.5 (1.51)

251 (9.88)

38.5 (1.51)

38.5 (1.51)

251 (19.89)

38.5 (1.51)

145 (5.7)

145 (5.7) 452 (17.80)

100 (3.94) 28 (1.10)

Installation

Chapter 2

Mount the Display Computer

All display computers install in a panel with mounting clips.

Tools RequiredThese tools are required for product installation: Panel cutout tools #2 Phillips screwdriver Antistatic wrist strap (recommended)

Mounting GuidelinesObserve these guidelines when installing the unit in a panel: Remove all electrical power from the panel before making the cutout. Confirm that there is adequate space behind the panel. For specific information, refer to Mounting Clearances on page 20. Cut supporting panels to specifications before installation. Take precautions so metal cuttings do not enter components already installed in panel. Supporting panels must be at least 14 gauge to be sure of proper sealing against water and dust and to provide proper support. The mounting hardware supplied accommodates panel thickness between 1.55.5 mm (0.060.22 in.). Make sure the area around the panel cutout is clear.ATTENTION

Failure to follow these guidelines may result in personal injury or damage to the panel components.

Panel Cutout DimensionsThe products must be appropriately mounted in the panel cutout.Computer Model 1200P 1500P 1700P Cutout Dimensions (HxW), approx. 254 x 324 mm (10.0 x 12.76 in.) 285 x 386.6 mm (11.24 x 15.22 in.) 329.5 x 424 mm (12.97 x 16.69 in.)


25

Chapter 2

Installation

Mount the Display Computer in a PanelMounting clips secure the display computer to the panel. The number of clips varies by model. Follow these steps to mount the computer in a panel. 1. Remove power from the panel. 2. Cut an opening in the panel by using the appropriate panel cutout dimensions. 3. Place the computer in the panel cutout. 4. Slide the mounting clips into the slots on the top, bottom, and sides of the computer.

1500P model shown

26


Installation

Chapter 2

5. Gradually tighten the clips, one at a time, around the bezel using the specified sequence starting with the center clips and continuing to the corner clips.9 5 1 10 3

12

11 6 8 2 7

4

TIP

The bezel gasket forms a compression type seal. Sealing compounds are not required.

6. Tighten the mounting clips to a torque of 1.4 Nm (12 lbin) by using the sequence in step 5, being sure not to overtighten. Repeat this process at least three times until the clips are properly torqued, making sure the gasket is compressed uniformly against the panel. Tighten the mounting clips to the specified torque to provide a proper seal and prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

ATTENTION


27

Chapter 2

Installation

Mount the Non-display Computer

The non-display computers can be installed to a wall.

Tools RequiredThese tools are required for product installation: #2 Phillips screwdriver Antistatic wrist strap (recommended)

Mount the Non-display Computer to a WallM5 panhead screws secure the non-display computers to a wall. Follow these steps to mount a non-display computer to a wall. 1. Disconnect power from the computer. 2. Mount computer to a wall by using four M5 panhead screws and tighten to a torque that is appropriate for the screw and wall material. The illustration shows the location of the holes with dimensions in mm (in.).335 (13.20)

28


190 (7.50)

Installation

Chapter 2

Connecting Peripherals

Connect the required peripherals, such as keyboard and mouse, to the corresponding I/O ports. Refer to the appropriate illustrations under Hardware Features on page 11 for connector locations. You can use the USB ports on the I/O port panel to connect various USB devices, such as an external HDD or floppy disk drive, to the computer. The performance computers have an additional USB port on the front panel. This port is enabled or disabled through settings in the BIOS setup menu.


29

Chapter 2

Installation

Applying Power

The computer connects to either a 100240V AC or 1832V DC power source, depending on the model. Connect the AC power cord or the DC ground connection to a power source with an earth ground to prevent electrical shock. Failure to follow this warning could result in electrical shock. The computer circuit should have its own disconnect. Use an uninterruptible power source (UPS) to protect against unexpected power failure or power surges. Always shut down the operating system before removing power to minimize performance degradation and operating system failures. You may need to remove the AC retention clip before installing the computers in a panel cutout. Reattach the clip after installing the unit.

ATTENTION

Connect AC Power to Performance and Non-display ComputersA grounded three-prong IEC320 power cord provides power to the computer. The power supply input accepts 100240V AC and is autoranging. TIP If using an alternate IEC 320 cord, make sure the female end of the cord is sized appropriately for the retention clip.

Follow these steps to connect AC power to performance and non-display computers. 1. Connect the power cord to the AC power input. 2. Secure the power cord in place with the retention clip.

3. Apply 100240V AC power to the computer.

30


Installation

Chapter 2

Connect AC Power to Standard ComputersFollow these steps to connect AC power to the standard computers. 1. Connect the power cord to the AC power input (1), and secure it in place with the retention clip (2).

2. Connect the DC barrel connector to the power input jack (1), and twist the locking ring clockwise to secure it in place (2).

3. Apply 100240V AC power to the computer.


31

Chapter 2

Installation

Connect DC Power to Performance and Non-display ComputersPerformance and non-display computers with catalog numbers ending in DC have a DC input terminal block for connecting to a 1832V DC power source. The DC power option supports operation from either a safety extra-low voltage (SELV) or protective extra-low voltage (PELV) power source. A pre-installed ground bus strip is provided to let you connect the DC common and functional ground terminals together. This supports SELV instances where grounding at the product may be required by the end user. The power supply is internally protected against reverse polarity.ATTENTION

Use a SELV isolated and ungrounded power supply as input power to the computer. This power source provides protection so that under normal and single fault conditions, the voltage between the conductors and functional earth/protective earth does not exceed a safe value.

Follow these steps to connect DC power to a performance computer. 1. Verify the main power switch or breaker is off. 2. Verify that the DC power wires meet these requirements: Material: Stranded copper Wire gauge: #22#18 AWG 3. Secure the DC power wires to the correct terminal-block screws, and the ground wire to the GND terminal screw. Tighten the terminals to a torque of 0.687 Nm (6.1 lbin).1200P Non-display Computer Shown

+v -v GND Pre-installed DC Ground Bus Strip

4. Apply 1832V DC power to the computer.

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Installation

Chapter 2

Functional Ground Screw

The pre-installed functional ground screw is not required for safety or regulatory compliance. However, if a supplemental ground is desired, use the functional ground screw in the I/O port panel of the computer. If using the functional ground screw, connect the product to earth ground by using a 1.5 mm2 (16 AWG) or larger external wire. Use a ground wire with green insulation and a yellow stripe for easy identification.Standard Computer

Non-display Computer

Performance Computer


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Chapter 2

Installation

Connecting to a Network

The computers have two Gigabit LAN ports. The computers connect to an Ethernet network by using twisted-pair Ethernet cabling with RJ45 connectors.Performance and Non-display Computer

Standard Computer

IMPORTANT

To prevent performance degradation of Ethernet communication, do not subject the computer or cables to extreme radiation or conducted high-frequency noise. Proper cable routing and power conditioning is required for reliable Ethernet communication in industrial environments. Rockwell Automation recommends that you route all Ethernet cabling through dedicated metal conduits. Installing ferrite bead filters at the cable ends may also improve reliability.

34


Chapter

3

Operation

Chapter Objectives

This chapter covers these topics: Operating guidelines Operator access Starting the system Resetting the system

Operating Guidelines

Follow these operating guidelines for your computer: To avoid dust and other airborne contamination infiltrating the product when mounted in a suitable enclosure, the door to the enclosure must be closed at all times during operation. The door should be open for routine maintenance only. Avoid turning the system on and off frequently. Always use the proper power down procedures as required by your operating system, such as the Shut Down command in the Microsoft Windows operating system. Wait fifteen seconds after the shutdown is complete before turning the computer back on.

Operator AccessSHOCK HAZARD

Do not operate the computer with the covers removed. An electrical shock hazard exists. All covers, including the slot covers, are required to maintain EMI (Electromagnetic interference) shield.

ATTENTION

Operator access is limited to the front panel of the computer. This includes the display and the touch screen (if available). Access to components behind the panel in which the computer is installed and the front USB port (performance models only) is restricted to authorized and properly trained personnel.


35

Chapter 3

Operation

Starting the System

Before starting the computer, make sure peripheral devices are connected to their corresponding I/O ports. The illustrations show computers with an AC power input.

Performance and Non-display Computers

Standard Computers

When power is applied to the computer, it will start without having to press the power switch. This is the default mode of operation when power is applied. You can change the default mode of operation in the After Power Fail setting of the BIOS Power menu. The computer performs a Power On Self Test (POST). The processor board, memory, keyboard, and certain peripheral devices are tested. If your system does not start, or you notice other anomalies, refer to the System Troubleshooting chapter on page 61.

Resetting the System

To reset the computer, press CTRL+ALT+Delete on an attached keyboard and follow the operating system instructions. After resetting, the computer begins the POST. During a reset, the computer: clears RAM. starts the POST. initializes peripheral devices, such as drives and printers. loads the operating system.

36


Chapter

4

Component Replacement

Chapter Objectives

This chapter provides procedures to: remove and reinstall the rear cover. load a CompactFlash card. replace the hard disk drive. install an add-in card (for performance and non-display models). install the PCI expansion slot kit (for performance and non-display models). upgrade the system memory. replace the RTC battery. When installing hardware or performing maintenance procedures requiring access to internal components, we recommend that you first back up all computer data to avoid loss.

IMPORTANT

ATTENTION

Make sure to read and understand the entire installation or removal procedure first, before you begin configuring the computer hardware.

Accessories and Replacement Parts

You can view a current list of accessories at the Rockwell Automation website http://ab.com/industrialcomputers.com. Review the specifications of a new component before installing it to make sure it is compatible with the computer. Record the model and serial number, and any other pertinent information of new components for future reference. To avoid voiding your product warranty, use only Rockwell Automation Allen-Bradley approved replacement parts and accessories.

ATTENTION


37

Chapter 4


Voltage Precaution

The computers contain line voltages. Disconnect all power to the computer before you install or remove system components.SHOCK HAZARD

Disconnect power from the computer before removing components. Failure to disconnect power could result in severe electrical shock or damage to the computer.

Electrostatic Discharge (ESD)

ATTENTION

Electrostatic discharge (ESD) can damage the computer and components. Make sure you work in a static-safe environment and wear a grounding strap whenever handling circuit boards, power supply, memory modules, or other internal components.

Required Tools

These tools are required for component replacement: #2 Phillips screwdriverATTENTION

Use a #2 Phillips screwdriver for all screws. Using the wrong size tool may damage the screw head.

Scissors (for DIMM replacement only) Antistatic wrist strap (recommended)

Rear Cover

To install or upgrade internal computer components, you must first remove the rear cover.SHOCK HAZARD

Disconnect power from the computer before removing components. Failure to disconnect power could result in severe electrical shock or damage to the computer.

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Chapter 4

Remove and Reinstall the Rear CoverThe pocedures for removing and reinstalling the rear cover are different for the computer models.

Performance and Non-display ComputersThe performance computer is shown. Follow these steps to remove the rear cover. 1. Disconnect power from the computer. 2. Loosen the three screws that secure the rear cover (1). 3. Open the cover and detach it from the chassis (2).

Follow these steps to reinstall the rear cover. 1. Fasten the rear cover to the chassis (1). 2. Tighten the three screws to secure the rear cover (2).


39

Chapter 4


Standard ComputersFollow these steps to remove the rear cover. 1. Disconnect power from the computer. 2. Loosen the one screw that secures the rear cover (1). 3. Slide the cover downward to release the inner tabs from the chassis (2). 4. Detach the rear cover from the chassis (3).

Follow these steps to reinstall the rear cover. 1. Insert the rear cover tabs on the slats lining the internal slot bay (1). 2. Slide the cover upward to engage the tabs to the chassis (2). 3. Tighten the one screw to secure the rear cover (3).

40



Chapter 4

CompactFlash Card

The computers have a CompactFlash (CF) Type II card slot for loading CF cards. The standard computers have one CF slot on the right side of the computer. Performance and non-display computers have two CF slots: one on the right side of the computer, and another on the I/O port panel below the serial ports.IMPORTANT

A CF card loaded in the right CF slot operates as a hard disk drive. Because of this, you should not remove or insert the card while the computer is powered on. The bottom CF slot is hot-swappable. You can insert or remove a card from this slot even when the computer is powered on.

Load a Card in the Right CF Card SlotTIP The performance and non-display computers have a second CF card slot on the bottom panel.

Follow these steps to load a CF card in the right card slot on a standard or performance computer. 1. Turn off power to the computer. 2. Loosen the screw that secures the CF card slot cover (1). 3. Open the CF card slot cover (2).


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Chapter 4


4. Insert the CF card into the slot until it is firmly seated (1).ATTENTION

Do not force the card into the slot. Forcing the card into the slot may damage the connector pins.

5. Close the CF card slot cover (2). 6. Tighten the one screw to secure the slot cover (3).

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Chapter 4

Hard Disk Drive

You can replace the default hard-disk drive (HDD) with a higher capacity model. To locate the catalog number of a compliant 2.5-in. HDD, go to the website http://ab.com/industrialcomputers.

Hard-Disk Drive Configuration PrecautionsFollow these precautions when working with the hard disk drive.IMPORTANT

Back up or clone your system before replacing the hard disk drive.

Do not touch internal components. Always handle the hard disk drive by its metal frame. Never remove or install a hard disk drive with the power on. Store the hard disk drive in an antistatic bag when it is not installed. Failure to follow proper safety precautions could result in severe electrical shock or damage to the computer.

SHOCK HAZARD

ATTENTION

Electrostatic discharge (ESD) can damage the computer and components. Make sure you work in a static-safe environment and wear a grounding strap whenever handling circuit boards, power supply, memory modules, or other internal components. Mechanical shock can damage a hard drive. Do not drop or bump the drive.

ATTENTION


43

Chapter 4


Replace the Hard Drive in Performance/Non-display ComputersThe hard disk drive (HDD) on performance and non-display computers is on the right side of the computer. The performance 1500P computer is shown. Follow these steps to replace the hard disk drive in performance and non-display computers. 1. Disconnect power from the computer. 2. Remove the one screw that secures the HDD assembly (1). 3. Loosen the one screw to release the carrier lever (2). 4. Extend the carrier lever (3), then use it to slide the assembly out of the HDD bay.

5. Remove the four screws that secure the HDD to its carrier (1). 6. Lift the cable connector end of the HDD and disconnect the HDD power and data cables (3). 7. Remove the default HDD from its carrier (2).

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Chapter 4

8. Hold the new HDD by its edge and remove it from its protective packaging. 9. Align the new HDD on the carrier (1). 10. Connect the power and data cables to the HDD (2). 11. Secure the new HDD to the carrier with the four screws and torque the screws to 0.452 Nm (4 lbin) (3).

12. Use the extended carrier lever to slide the assembly into the HDD bay (1). 13. Retract the carrier lever (2) and tighten its screw to lock in place (3). 14. Secure the HDD assembly with the one screw (4).

15. Apply power to the computer.Publication 6181P-UM002A-EN-P - December 2008 45

Chapter 4


Replace the Hard Drive in Standard ComputersThe hard disk drive (HDD) on the standard computers is under the power adapter assembly. Follow these steps to replace the hard disk drive in standard computers. 1. Disconnect power from the computer. 2. Disconnect the DC barrel connector from the power input jack. 3. Remove the four screws that secure the power adapter assembly (1). 4. Remove the power adapter assembly from the chassis (2).

5. Remove the four screws that secure the HDD assembly (1). 6. Lift the bottom end of the HDD metal frame about 45 from the chassis (2). 7. Remove the four screws that secure the HDD (3). 8. Slide the default HDD out of its metal frame (4).

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Chapter 4

9. Hold the new HDD by its edge and remove it from its protective packaging. 10. Slide the new HDD into its metal frame and make sure its properly engaged to the HDD power and data cables (1). 11. Secure the HDD to its frame with four screws (2). 12. Lay the bottom end of the HDD metal frame on the chassis (3). 13. Secure the HDD assembly with the four screws (4).

14. Place the power adapter assembly over the HDD assembly (1). 15. Secure the power adapter assembly with the four screws (2).

16. Reconnect and secure the DC barrel connector to the input jack. 17. Apply power to the computer.


47

Chapter 4


Add-in Cards

The performance and non-display computers support half-length, full-height add-in cards. Half length PCI cards are 106.68 (height) x 175.26 mm (length).IMPORTANT

Even though the standard computer has onboard expansion slots, its chassis design prevents it from supporting add-in card installation.

The table lists onboard expansion slots and configurations supported by the performance and non-display computers.Performance Computer Model Integrated Display Computer 1200P 1500P 1700P Non-display Computer Default Configuration Alternate Configuration A Using PCI Extender Kit (Cat. No. 6189V-EXTPCIS) 1 PCI + 1 PCI Express 1 PCI + 1 PCI Express 1 PCI + 1 PCI Express 1 PCI + 1 PCI Express Alternate Configuration B Using PCI Extender Kit (Cat. No. 6189V-EXTPCIS) 2 PCI 2 PCI

2 PCI 1 PCI 1 PCI 2 PCI

The PCI slot supports a maximum load of 4 W. Make sure your card does not exceed its thermal ratings. When the computer is running at its maximum rated temperature, the ambient temperature in the PCI slot with a 4 W fanless card in operation may reach 80 C (176 F). With a 1 W load, the ambient temperature may reach 70 C (158 F).

SHOCK HAZARD

Failure to follow proper safety precautions could result in severe electrical shock or damage to the computer.

ATTENTION

Add-in cards are sensitive to ESD and require careful handling. Hold cards only by the edges. Do not touch the card connectors, components, or circuits. After removing an add-in card, place it on a flat, static-free surface, component side up. Do not slide the card over any surface.

48



Chapter 4

Install an Add-in CardFollows these steps to install an add-in card. The performance computer is shown. 1. Disconnect power from the computer. 2. Remove the rear cover. 3. Remove the one screw that secures the slot cover (1). 4. Remove the slot cover (2) and store it for reassembly later.

ATTENTION

Do not discard the slot cover. If the add-in card is removed in the future, the slot cover must be reinstalled to maintain proper cooling.

5. Hold the add-in card by its edge and remove it from its protective packaging.


49

Chapter 4


6. Connect the add-in card to a compatible riser-board slot, making sure that the card is properly seated in the slot (1). 7. Secure the add-in card with the one screw (2).

8. Connect the necessary cables to the add-in card. Refer to the documentation that came with the card. 9. Reinstall the rear cover. 10. Apply power to the computer.

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Chapter 4

PCI Riser Board OptionsYou can use the PCI Expansion Slot Kit, catalog number 6189V-EXTPCIS, to change the default one-slot PCI riser board to a: two-slot PCI riser board. one slot PCI Express riser board. two-slot riser board with one PCI slot and one PCI Express x1 slot. The procedure shows the performance computer. Follow these steps to install the PCI Expansion Slot Kit. 1. Disconnect power from the computer. 2. Remove the rear cover. 3. Loosen the three screws that secure the PCI riser board bracket (1). 4. Remove the PCI riser board assembly from the chassis (2).


51

Chapter 4


5. Remove the two screws that secure the default riser board (1). 6. Remove the riser board from its bracket (2).

7. Place the default riser board with its screw on a static-dissipating work surface or inside an antistatic bag. 8. Hold the new riser board by its edge and remove it from its protective packaging. 9. Align the new riser board with the PCI riser board bracket (1) and secure it with the screws provided with the kit (2). If you are installing a two-slot riser board, use the PCI riser bracket provided with the kit, and secure it with four screws. If you are installing a single-slot riser board, you can still use the default PCI riser bracket, and secure the board with two screws.

52



Chapter 4

10. Insert the riser board connector in the onboard expansion slot making sure the board is properly seated in the slot (1). 11. Tighten the three screws to secure the PCI riser board assembly to the chassis (2).IMPORTANT

Make sure the mounting bracket does not pinch any of the cables under the bracket.

12. If you intend to install a compatible add-in card now, proceed to page 49 for instructions. If you plan to install an add-in card later, reinstall the rear cover and apply power to the computer.


53

Chapter 4


Memory Module

The computers have two dual-channel DDR-II DIMM slots that support up to 4 GB maximum system memory. Note that Microsoft Windows limits the maximum usable capacity to approximately 3 GB.

Memory Configuration GuidelinesFollow these guidelines when adding memory to the computers: Use only standard unbuffered memory modules that conform to both PC2-5300 and Serial Presence Detect (SPD) compliance industry standards. Use only DDR-II type memory modules. Use only memory modules with gold-plated contacts. Always handle a memory module by its edges. Failure to follow proper safety precautions could result in severe electrical shock or damage to the computer.

SHOCK HAZARD

IMPORTANT

To avoid voiding your product warranty, use only Rockwell Automation Allen-Bradley approved memory modules. Refer to http://ab.com/industrialcomputers for a list of qualified accessories. Electrostatic discharge (ESD) can damage the computer and components. Make sure you work in a static-safe environment and wear a grounding strap whenever handling circuit boards, power supply, memory modules, or other internal components.

ATTENTION

54



Chapter 4

Upgrade the System MemoryFollow these steps to install a memory module. 1. Disconnect power from the computer. 2. Remove the rear cover. 3. If you want to install an additional module instead of replacing the default one, proceed to step 8. 4. Clip the cable tie of the existing memory module (1) and remove it from the memory slot (2).Performance and Non-display Computers Standard Computers

5. Completely open the retaining latches securing the memory module (1). This forces the module up in the slot and makes it easier to remove. 6. Gently pull the memory module upward to remove it from its slot (2).Performance and Non-display Computers Standard Computers


55

Chapter 4


7. Place the memory module on a static-dissipating work surface or inside an antistatic bag. 8. Hold the memory module by its edge and remove it from its protective packaging. 9. Orient the module so that the notch on its bottom edge aligns with the keyed surface of the DIMM slot (1). The DIMM slots are designed for proper installation. If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly. Reverse the orientation of the module and insert it again. 10. Push the module at both ends to seat it fully into the slot (2). The holding clips will automatically lock into place once the module has been seated.Performance and Non-display Computers Standard Computers

11. Fasten a replacement cable tie around the DIMM slot latches (1). 12. Pull the end of the cable tie to lock it in place (2).

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Chapter 4

13. Cut the excess length of the cable tie (3).Performance and Non-display Computers Standard Computers

14. Reinstall the rear cover. 15. Apply power to the computer.

RTC Battery

The computers use nonvolatile memory that requires an RTC (real-time clock) battery to retain system information when power is removed. The RTC battery is beside the DIMM1 slot.

This lithium battery is intended to be replaced during the life of the product. The battery life depends on the amount of time the computer is powered on. The table lists the estimated life span of the battery.On-time 0 hours/week 40 hours/week 80 hours/week Expected Battery Life 4 years 5.5 years 7 years

If the computer does not retain the correct time and date, replace the battery.Publication 6181P-UM002A-EN-P - December 2008 57

Chapter 4


WARNING

A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60 C (140 F). Do not dispose of a used battery in water or fire. Dispose of used batteries according to manufacturer's instructions.

At the end of its life, the used battery should be collected separately from any unsorted municipal waste and recycled.

Replace the RTC BatterySHOCK HAZARD

Failure to follow proper safety precautions could result in severe electrical shock or damage to the computer.

ATTENTION

To avoid voiding your product warranty, use only the Rockwell Automation Allen-Bradley approved battery. Use of another battery may present a risk of fire or explosion.

Follow these steps to replace the RTC battery. 1. Disconnect power from the computer. 2. Remove the rear cover. 3. Disengage the battery latch from the battery (1).IMPORTANT

Do not overbend the battery latch when replacing the RTC battery. For proper operation, the latch must retain contact with the battery.

4. Remove the old battery from its socket (2).

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Chapter 4

5. Insert the new battery, with the positive polarity (+ side) facing the latch, in the socket, making sure the battery is seated completely (3).

6. Reinstall the rear cover. 7. Apply power to the computer. 8. During POST, press F2 to enter BIOS setup. 9. On the Exit menu page, select Load Setup Defaults, then press Enter. 10. Select Exit Saving Changes to reset the system configuration to factory defaults and close BIOS Setup. Loss of BIOS settings occurs when the battery is removed. BIOS settings must be reconfigured whenever the battery is replaced.

IMPORTANT


59

Chapter 4


60


Chapter

5

System Troubleshooting

Chapter Objectives

This chapter provides information on the these topics: Hardware diagnostics Troubleshooting procedure Diagnostic utility Clearing CMOS procedure Troubleshooting checklists

Hardware Diagnostics

The built-in hardware monitor of the computer tracks the operating threshold levels of the voltage and temperature sensors. Follow these steps to determine whether an operating threshold has been reached. 1. Shut down the computer by using the appropriate method for the installed operating system. 2. Apply power to the computer. 3. During POST, press F2 to enter BIOS Setup. 4. Select the Hardware Monitor menu from the BIOS-Advanced menu.


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Chapter 5


Troubleshooting Procedure

Follow this procedure to identify and isolate a problem with the computers operation. 1. Shut down the computer by using the appropriate method for the installed operating system. 2. Disconnect power from the computer. 3. Disconnect all peripheral devices from the computer. 4. Connect the keyboard and mouse, if used. 5. Check the video connection if using an external monitor. 6. Connect power to the computer and check the POST; one of three events will occur. The computer completes the start-up process. An error message displays to indicate a nonfatal fault. You may have to acknowledge the message before the start-up process continues. The start-up process terminates if a fatal error occurs. 7. If the system starts, isolate the problem by connecting peripheral devices one at a time until the problem occurs. If the problem is with a specific software package, or driver, reinstall the software. If the problem is not related specifically to a software installation or a peripheral device, refer to the diagnostic utility and the troubleshooting checklists.

Diagnostic Utility

If you followed the troubleshooting procedure and are still having problems, use the diagnostic utility to isolate the problem. This utility determines the cause of the malfunction by testing computer components. The diagnostic utility and documentation are on the Support CD that ships with your computer. To run the diagnostic utility, insert the Support CD into the optical disc drive (ODD)(1) and restart the computer. No software is installed, nor does the utility affect any software already installed. You can perform an initial diagnosis without disconnecting or moving your computer. The process takes as little as five minutes or as long as eight hours, depending on the tests selected. After the diagnostic utility has run, you can generate a report for analysis by a technical support representative, expediting any necessary repair process.

(1)

For standard computers, attach an external CD-ROM drive to use the Support CD.

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Chapter 5

Clear CMOS

If the system configuration has been corrupted, or if an incorrect set-up setting has caused error messages to be unreadable, you need to clear the system configuration values stored in the CMOS. Use the clear CMOS jumper (CN6) to reset the CMOS data. Follow these steps to clear the CMOS. 1. Back up all system data and then power down the computer. 2. Disconnect the power and peripheral cables from the computer. 3. Remove the rear cover. 4. Locate the clear CMOS jumper (CN6) on the system board.

5. Remove the jumper block from its default position (pins 1-2) and place it over the center and exposed pin (pins 2-3) for 10 seconds. 6. Return the jumper block to its default 1-2 position. 7. Reinstall the rear cover. 8. If you are using a non-display computer, attach an external monitor and a keyboard to your computer. 9. Reconnect the power cable to the computer. 10. During POST, press F2 to enter BIOS Setup. 11. On the Exit menu page, select Load Setup Defaults, and then press Enter. 12. Select Exit Saving Changes to reset the system configuration to factory defaults and close BIOS Setup.


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Chapter 5


Troubleshooting Checklists

Use the following checklists to test or verify items.

Problems During Startup Are all connections secure? Are the device drivers installed? Are the jumpers on any add-in boards correctly positioned? Is the hard disk drive formatted and recognized correctly in the BIOS Setup? Is the memory module properly installed? You may want to reinstall it to be sure of a good connection. If starting from a hard disk drive, are the drives data and power cables properly connected? You may want to check if the system will start from a USB floppy disk or any other bootable device. Is BIOS properly configured? Select Load Default in the CMOS setup procedure. This will restore the BIOS settings to the original factory settings.

Problems After Startup If the problem is intermittent, you may have a loose connection. Check all connections including any add-in cards. Check that the memory module is fully installed. Does your system have a computer virus? Run anti-virus software. Clear CMOS. Go to page 63 for details. If there is a flickering display or a locked system, exit the application and restart the computer. Although the computers have a regulated and protected power supply, a transient voltage in the power line or peripheral cable could cause errors. If starting from a hard disk drive, are the drives data and power cables properly connected? You may want to check if the system will start from a USB floppy disk or any other bootable device. Verify that the ambient air temperature does not exceed its rated specification. Refer to Appendix A, Specifications. Verify the heat sink and vent holes are free of dust and debris. Check for proper clearance around the computer to verify adequate air flow. Refer to Mounting Clearances on page 20.

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Chapter 5

Problems Running the New Software Does the software have a hardware requirement that is not present? Are you using an authorized copy of the software? Some copies of software will not work without proper activation. Did the software install correctly? Reinstall the software. Are you following the softwares instructions? Refer to the software vendors user manual.

Problems with the Add-in Card Is the card installed and configured correctly? Check the jumper and other configuration settings. Are all necessary add-in cables properly connected?

Problems with the Integrated Display Check that the selected character color is not the same as the background color. Try setting to the native resolution. Refer to Appendix A Specifications.

Problems with an External Display Are the display contrast and brightness controls properly adjusted? Refer to the operating system containing the video driver for setup functions. Check that the selected character color is not the same as the background color. Is the monitor compatible with the selected video mode? Is the video cable properly connected? Is the video driver properly installed? Restart the computer with the external monitor connected and powered up. Is the monitor functioning properly? Verify the monitor function by operating it with another computer.


65

Chapter 5


66


Chapter

6

Maintenance

Chapter Objectives

This chapter provides information on how to: clean the computer. dispose of the backlight assembly. ship or transport the computer.

Cleaning the Computer

It is important to maintain your computer by cleaning the display, heat sink and vent holes, and removing grease or paint.

Clean the Integrated DisplayATTENTION

Use of abrasive cleansers or solvents may damage the display window. Do not scrub or use brushes.

Follow these steps to clean the display. 1. Disconnect power from the computer at the power source. 2. Clean the display with a mild soap or detergent by using a clean sponge or a soft cloth. 3. Dry the display with a chamois or moist cellulose sponge to avoid water spots. If the computer has a touch screen, be aware that it is possible for screen objects to activate during equipment wash-downs if the computer is turned on.

ATTENTION


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Chapter 6

Maintenance

Clean the Heat Sink and Vent HolesFollow these steps to clean the chassis. 1. Disconnect power from the computer at the power source. 2. Disconnect all peripheral devices from the computer. 3. Vacuum dust and debris from the heat sink and vent holes.

Remove Paint and Grease from BezelFollow these steps to remove paint and grease from the bezel of computers properly mounted in NEMA Type 4/4X or IEC IP66 enclosures. 1. Close and lock the access cover on the front bezel. This is not applicable to computers with a stainless steel bezel. 2. Remove paint splashes and grease by rubbing lightly with isopropyl alcohol. Make sure the isopropyl alcohol does not come in contact with the equipment labels. Alcohol may cause the label printing to smear.

ATTENTION

3. Use a mild soap or detergent solution to remove residue. 4. Rinse with clean water.

Backlight Assembly Disposal

ATTENTION

The backlight assembly in the computer contains mercury. At the end of its life, this equipment should be collected separately from any unsorted municipal waste.

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Maintenance

Chapter 6

Transporting the Product

If you need to ship your computer via common carrier or otherwise transport it to another location, you must first uninstall the unit from the panel and place it in its original packing material. Do not ship or transport the product when it is installed in a machine, panel or rack. Doing so may cause damage to the product. You must uninstall the product and place in its original packing material before shipping. Rockwell Automation is not responsible for damage incurred to a product that is shipped or transported while installed in a machine, panel, or rack.

ATTENTION


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Chapter 6

Maintenance

70


Appendix

A

SpecificationsIntegrated Display ComputersAttribute Processor Performance Standard System chipset System memory slots System memory, installed Performance Standard Expansion slots(1) 1200P and Non-display 1500P 1700P CompactFlash Type II slot Performance Standard Storage Drive 6181P 6181F Optical Disc Drive Performance Standard I/O ports Performance Standard Ethernet LAN Operating system(1) (2)

Value Intel Core Duo U2500, 1.2 GHz/2M L2 cache/533 MHz 9 W Intel Celeron M423, 1.06 GHz/1M L2 cache/533 MHz 5.5 W Intel 945GME, ICH7-M Dual channel DDR II, 2 DIMM slots, 4 GB max 1 GB 512 MB 2 PCI (upgradable to 1 PCI + 1 PCI Express) 1 PCI (upgradable to 2 PCI slots or 1 PCI + 1 PCI Express) 1 PCI (upgradable to 2 PCI slots or 1 PCI + 1 PCI Express) 2 slots (one bootable(2), one hot-swappable) 1 slot, bootable(2) 2.5-in. SATA rotating hard disk drive , 40 GB min Solid state drive, CompactFlash, 8 GB min Slim DVD-RW/CD-RW None PS/2 mouse port, PS/2 keyboard port, parallel port, DVI-I port, 2 serial COM ports, 4 rear USB ports, 1 front USB port(3), audio line in/line out, and microphone 1 serial COM port, 4 USB ports, audio line in/line out, and microphone 2 Gigabit LAN ports (RJ45) Windows XP Professional for Embedded Systems

Performance models only. The CompactFlash card must be inserted in the bootable slot before power is applied. 6181F models have CompactFlash installed in bootable slot. Performance display models with non-stainless steel bezel only.

(3)


71

Appendix A

Specifications

Display SpecificationsAttribute Display Type Touch screen (optional) Display size (diagonal) 1200P 1500P 1700P Display area (WxH) 1200P 1500P 1700P Resolution, native 1200P 1500P 1700P Viewing angle Horizontal Vertical Response time Value Active Matrix Color TFT Resistive antiglare 308 mm (12.1 in.) 381 mm (15 in.) 432 mm (17 in.) 246 x 185 mm (9.7 x 7.3 in.) 305 x 229 mm (12 x 9 in.) 338 x 270 mm (13.3 x 10.7 in.) 800 x 600, 256K colors 1024 x 768,16.7M colors 1280 x 1024, 16.7M colors 60 40 15 ms (typical)

Mechanical SpecificationsAttribute Weight, approx. Non-display 1200P Performance Standard 1500P Performance Performance, stainless steel Standard 1700P Performance Performance, stainless steel Standard Value 7.7 kg (17.0 lb) 9.5 kg (20.9 lb) 7.8 kg (17.3 lb) 10.7 kg (23.6 lb) 11.9 kg (26.2 lb) 9.0 kg (19.8 lb) 12.6 kg (27.8 lb) 14.5 kg (32.1 lb) 11.0 kg (24.3 lb)

72


Specifications

Appendix A

Dimensions, overall (HxWxD), approx. Non-display 1200P Performance Standard 1500 Performance Standard 1700P Performance Standard Cutout dimensions (HxW) 1200P 1500P 1700P Mounting options Display models Non-display models

251 x 353 x 108 mm (9.88 x 13.90 x 4.25 in.) 279 x 349 x 124 mm (10.98 x 13.74 x 4.90 in.) 279 x 349 x 99 mm (10.98 x 13.74 x 3.91 in.) 309 x 410 x 100 mm (12.16 x 16.14 x 3.94 in.) 309 x 410 x 95 mm (12.16 x 16.14 x 3.74 in.) 356 x 452 x 100 mm (14.01 x 17.80 x 3.94 in.) 356 x 452 x 95 mm (14.01 x 17.80 x 3.74 in.) 254 x 324 mm (10.00 x 12.76 in.) 285 x 386.6 mm (11.24 x 15.22 in.) 329.5 x 424 mm (12.97 x 16.69 in.) Panel mount Wall mount

Electrical SpecificationsAttribute Performance, and non-display, AC Input voltage, AC Line frequency Power consumption, AC Performance and non-display, DC Input voltage, DC Power consumption, DC Standard models Input voltage, AC Line frequency Power consumption, AC Input voltage, DC (1) Power consumption, DC Heat dissipation (2)(1) (2)

Value 100240V AC autoranging 4763 Hz 110VA (0.95 A @ 100V rms, 0.46 A @ 240V rms) 1832V DC 95 W (5.28 A @ 18V, 2.97 A @ 32V) 100240V AC autoranging 4763 Hz 100VA (1.0 A @ 100V rms, 0.42 A @ 240V rms) 20V DC 65 W (3.25 A @ 20V) 65W (222 BTU/h)

Power adapter required. Add-in cards and peripherals are not included in the heat dissipation value. Calculate heat dissipation separately for installed add-in cards and peripherals.


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Appendix A

Specifications

Environmental SpecificationsAttribute Temperature, operating Performance 1700P(1) Performance 1200P, 1500P, and non-display(1) Standard Temperature, nonoperating Relative humidity Altitude, operating Altitude, nonoperating Shock, operating (2) Shock, nonoperating Vibration, operating 6181P (1) (2) 6181F (1) (2) Vibration, nonoperating Enclosure ratings (3) (display models only) Performance Standard Stainless steel models(1)

Value 050 C (32122 F) 055 C (32131F) 050 C (32122 F) -2060 C (-4140 F) 1090% without condensation 2,000 m (6,561 ft) 12,000 m (40,000 ft) 15 g (1/2 sine, 11ms) 30 g (1/2 sine, 11 ms) 0.006 in. p-p 1057 Hz; 1 g peak (57640 Hz) 0.012 in p-p 1057 Hz; 2 g peak (57640 Hz) 0.012 in p-p 1057 Hz; 2 g peak (57640 Hz)

NEMA Type 1, 12, 4, and IEC IP66 NEMA Type 1, 12, 4, and IEC IP66 NEMA Type 1, 12, 4, 4X, and IEC IP66

The optical disc drive is considered a maintenance device. Do not operate the drive in environments with the shock and vibration levels listed. Do not operate the drive in temperatures above 45 C (113 F). Applies to panel-mounted computers only. Ratings apply when computer is properly mounted on a flat surface of an equivalent type enclosure.

(2) (3)

CertificationsAttribute (1) c-UL-us CE Value UL/c-UL Listed per UL 60950-1 and CSA C22.2 No. 60950-1-03 Marked for all applicable directives: EMC 2004/108/EC LVD 2006/95/EC Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions European China

C-Tick RoHS(1)

See http://www.ab.com for declarations of conformity, certificates, and other certification details.

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Appendix

B

Using a Touch Screen

Touch Screen Controller

Computers with a touch screen are shipped with the touch screen controller installed and connected. The touch screen controller connects internally to a USB port. The touch screen is factory configured with the proper USB and touch screen driver settings, so no user configuration is required.

Touch Screen Driver

The touch screen driver is already loaded on the computer. The driver software is also available for download at http://www.ab.com/industrialcomputers/drivers. TIP If it becomes necessary to reinstall the touch screen driver, the touch screen utility will automatically detect the USB port used by the touch screen controller.

Resistive Touch Screen Technology

Resistive touch screens are activated when you apply pressure to the touch screen with your finger. You can operate a resistive touch screen while wearing gloves.

ATTENTION

Do not use sharp instruments to activate the touch screen. Scratching the surface of the touch screen could damage the unit.


75

Appendix B

Using a Touch Screen

Calibrate the Touch Screen

The touch screen supplied with the computer is factory installed and calibrated. Follow these steps to recalibrate the touch screen. 1. Run the touch screen configuration utility through the Programs menu of the operating system. 2. Start the calibration routine offered within the utility. 3. Follow the calibration instructions given on the computer screen.

76


Appendix

C

Upgrading to a New BIOS

Sometimes a new BIOS is released to enhance the performance of your computer or to correct a defect. You can download BIOS updates from the Rockwell Automation website http://ab.com/industrialcomputers to update your computer. Both floppy and CD upgrades are available.

Upgrade the BIOS from a Floppy Disk Drive

Follow these steps to update the BIOS in your computer from a floppy disk drive. 1. Attach an external monitor (non-display computers), keyboard, and USB floppy drive, or CD drive to your computer. 2. On any computer connected to the Internet and containing a floppy disk drive or CD writer, go to the website http://ab.com/industrialcomputers 3. Click Drivers. 4. Click the link matching your computers description and navigate to the specific product. 5. Click the link for the system BIOS floppy or CD ISO download and save it to the hard drive. 6. Unzip the download. 7. Run the extracted executable and choose to write on the floppy drive. This creates a BIOS update floppy disk that you can use to start your computer. 8. Load the floppy disk containing the BIOS update in your computer and restart the computer. 9. Follow the directions that appear on the computer screen to properly update the BIOS.


77

Appendix C

Upgrading to a New BIOS

Upgrade the BIOS from a CD Drive

Follow these steps to update the BIOS in your computer from a CD drive. 1. Attach an external monitor (non-display computers), keyboard, and CD drive to your computer. 2. On any computer connected to the Internet and containing a floppy disk drive or CD writer, go to the website http://ab.com/industrialcomputers. 3. Click Drivers. 4. Click the link matching your computers description and navigate to the specific product. 5. Click the link for the system BIOS floppy or CD ISO download and save it to the hard drive. 6. Unzip the CD ISO download. 7. Write the ISO file to a blank CD/CD-RW with the included CD Write utility or one of your choice. 8. Load the CD containing the BIOS update in your computer and boot from it. 9. Follow the directions that appear on the computer screen to properly update the BIOS.

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Appendix

D

Solid State Drive

Overview

A reliable means of data storage is a concern in industrial applications with harsh requirements. Standard rotating media with its spinning platters and head arms (with temperature limitations) present obstacles to the reliable storage of data. Solid state drives (SSD) are a direct replacement for rotating hard drives on the IDE bus. They are drop-in replacements for their hard drive counterparts. Solid state drives offer these improvements over the standard hard drive: Improved thermal performance Higher levels of shock and vibration Less power required Longer data retention No moving parts

The rotating hard disk drive is susceptible to shock and vibration. This weakness becomes more apparent as the temperature increases. Although the solid state drive offers improvements in these areas, you must consider limitations of other key components within your systems before choosing to replace hard disk drives. The decrease in the cost per megabyte of memory in flash drives is making the solid state drive a viable alternative, especially in harsh industrial environments.


79

Appendix D

Solid State Drive

Installation

Use caution when installing or handling a solid state drive. Even though the solid state drive is typically designed with a case around the PCB assembly, you must handle the drive with care to prevent possible electrostatic discharge (ESD) damage. Follow these guidelines when installing or handling a solid state drive: Ground yourself whenever possible before handling the solid state drive. Handle the drive by its case. Leave the product in a protective ESD bag until the time of installation. Align the CompactFlash card properly during installation to make sure the pins do not bend.

Operation

The solid state drive appears to the system host as a standard rotating hard drive when powered up. The system host identifies the solid state drive during bootup and sets the IDE bus speed to reflect the capability of the drive. Do not remove power abruptly. Always use the proper power down procedure as required by your operating system, such as the Shut Down function in the Start menu. Whenever possible, use an uninterruptible power source (UPS) or other power conditioning device to perform a proper shutdown during unexpected power interruptions.

IMPORTANT

Always protect your system against unexpected power interruptions.

The controller on the solid state drive uses an error correcting code (ECC) and cyclic redundancy check (CRC) to check for data errors. Data correction algorithms can prevent data corruption on the drive. However, they cannot prevent operating system (OS)/file type errors when the OS breaks large files into smaller (multiple) file transfers. This results in the host receiving only part of the transfer.

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Solid State Drive

Appendix D

Life Expectancy

The limitation of the solid state drive is the finite amount of writes to a specific memory location. The life expectancy of a solid state drive varies depending on: how often an application writes data to the drive. the size of the file written to the drive. the amount of available space on the drive that can be used by the drives controller to write data. the write/erase cycle limitation the manufacturer specifies. On the flash drive, the smallest space that can be written to is a sector, which is 512 bytes. However, the smallest space that can be erased is a block of memory. Unlike magnetic media, an erase cycle is required for flash memory before a write can be made. The actual block size varies depending on the overall capacity of the flash drive, for example, 63 sectors, or 32 K on a 4 GB drive. Wear leveling algorithms in flash memory drives offer an advantage to the overall throughput of the memory and the life expectancy of the drive. Wear leveling evenly distributes data that is written to memory across all free space on the drive. As one block of memory is written and filled, another is made available for the next data transfer. This block mapping occurs across all the free space and then starts again at the initial block. At the same time, the drives controller erases blocks previously used allowing memory to be available for updates without delaying the write requests from the host CPU. When a memory cell fails within a specific sector, the entire block where the sector resides is marked as bad and removed from use. A new block from the pool of spares replaces the bad block. The amount of spare blocks within the pool is determined by the size of the drive memory. The size of the pool typically falls in the range of 1 to 1.5% of the total drive memory space and is set when initially formatted.Typical Solid-State Drive Attribute Drive Sector Sectors Blocks Zone Write Cycle Limit Free Space 1 Year Seconds/Year Value 4 GB 512 bytes 8,388,608 32,768 (1 block = 131,072 bytes) 512 blocks (wear level boundary) 2 million 4 GB (OS image + installed applications) 8,760 hours 31,536,000


81

Appendix D

Solid State Drive

A. Application Example One An application updates a 100K data file every second on the 4 GB drive that is approximately half full with the OS image and application software. Use this formula to calculate the drives expected life span:(Flash blocks x Write cycle limit x Drive free space) / [(1 block/sec) x (31,536,000sec/yr)] (32,768 x 2,000,000 x .5) / [ (1 block/sec) x (31,536,000 sec/yr)] = 1039 years

B. Application Example Two The OS is updating its FAT table and root directory twice a second. This update requires one block of memory (128 K). Every write regardless of location writes to a single block. In this case, wear leveling is limited to 1 zone (512 blocks). Use this formula to calculate the drives expected life span:(Flash blocks x Write cycle limit) / [(2 block/sec) x 31,536,000/yr)] (512 x 2,000,000) / [(2block/sec) x 31,536,000 sec/yr)] = 16.2 years

Normally in a Windows operating environment virtual memory is used, also known as a swap file or page file. The OS may read from and write to this file often in a short period of time. Although the space used could be small, an entire block of memory is required. On systems using solid state memory, we ecommend that this feature be turned off.

Maintenance

Under normal operating conditions, scheduled maintenance is not required. The integrity of data stored on a solid state drive is good for a minimum of ten years.

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IndexAAC power connect 30 add-in cards install 49 PCI Expansion Slot Kit options 51 riser board options 51 slot description 48 troubleshooting 65 audio jacks in non-display computers 16 in performance computers 12 in standard computers 14 DIMM slots install memory 55 display cleaning precautions 67 display, cleaning 67

Eelectrostatic discharge environmental requirements considerations 19 ESD, see electrostatic discharge Ethernet connection 34 European Union compliance 17

Bbacklight assembly disposal 68 BIOS upgrade 77

Ffunctional ground screw 33

H Ccalibrating touchscreen 76 catalog numbers 9 cleaning the computer chassis 68 display 67 paint/grease marks 68 clear CMOS 63 cloning utility 7 CMOS, clear 63 CompactFlash card load, right-hand slot 41 slot locations 41 component replacement add-in cards 48 CompactFlash card 41 ESD precaution hard disk drive 43 memory 54 replacement parts 37 RTC battery 57 tools 38 voltage precaution 38 hard disk drive precautions 43 removal 43 replace, performance/non-display computers 44 replace, standard computers 46 specifications 71 hardware diagnostics 61 hardware features non-display 15 performance 11 hardware monitor 61

II/O connections 29 installation 17 apply power 30 connect peripherals 29 connect to LAN 34 considerations 19 enclosure information 18 environment information 18 mounting clearances 20 mounting cutout 21 mounting dimensions 21 product dimensions 21

DDC power connect 32 diagnostic utility 62

L


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Index

Mmaintenance backlight assembly disposal 68 clean the computer 67 cleaning display 67 product transport 69 memory DIMM slots 54 installation precautions 54 upgrade 55 mounting panel mounting 25 mounting clearances 20 mounting dimensions 21 MUI, see multilingual user interface multilingual user interface 8

product options 9 overview 7 transport 69 product dimensions 1200P display, performance 22 1200P display, standard 22 1200P non-display 21 1500P display, performance 23 1500P display, standard 23 1700P display, performance 24 1700P display, standard 24

Rrear cover install, performance/non-display 39 install, standard 40 remove, performance/non-display 39 remove, standard 40 replacement parts 37 reset 36 RTC battery estimated life span 57 handling precautions 58 location 57 replace 58

Ooperating access 35 operating guidelines 35 operating system 7 operator access 35

Ppanel mounting guidelines 25 panel cutout 25 procedures 26 tools 25, 28 parts list 10 PCI cards 48 PCI Expansion Slot Kit install 51 PCI Express cards 48 peripherals connect 29 POST, see Power On Self Test power AC 30 DC 32 functional ground screw 33 precautions 30 turn on 36 voltage precaution 38 Power On Self Test

Ssolid state drive 79 advantages 79 installation precautions 80 life expectancy 80 life expectancy examples 81 operation 80 specifications system hardware 71 system reset 36 turn on 36 system views non-display, bottom 16 non-display, rear 15 non-display, sides 15 performance, front 11 performance, rear 11 performance, sides 11 standard, bottom 14

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Index

Ttouch screen serial port 75 touchscreen calibrating 76 driver software 75 type 75 troubleshooting add-in card problem 65 checklists 64 diagnostic utility 62 exernal display problem 65 hardware monitor 61 integrated display problem 65

problem after startup 64 problem analysis 62 problem during boot-up 64 problem during startup 64 software problem 65

Vventilation 19 voltage precaution 38

WWindows operating system 7


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Index

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