Indra USA

SAP Capabilities Presentation

Dec 2013

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The goal of this document is to present:

– Indra Corporate Presentation– Indra global presence – SAP relationship– Options to explore opportunities for SAP LATAM

INDRA

INTRODUCTION

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AGENDA

01 Overview

02 History

03 SAP Relationship

04 Skills in ERP & Skills outside ERP Skills in Core ERP Skills Outside ERP (Mobility, Cloud, Hana & etc.)

05 Delivery Model

06 Indra Presence in the Americas

07 Offshore / Nearshore capabilities Functional Technical AMS & Remote support in South America

08 SAP References

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INDRA

OVERVIEW Multinational IT Company: One of the main

SI’s in Europe and LATAM2nd largest publicly traded European IT Company

3,000 M€ in sales (2012)

~50% international markets

40,000+ professionals83% graduated and high qualificationMore than 40 nationalities

118 countries

550 M€ invested in R+D+i in three yearsCooperation with more than 150 universitiesand research centers

Service

s 27%

So-lu-tions

73%

Offer DistribuitionBusiness Model

Ser

vice

sS

olu

tio

ns

Consulting

Own Solutions

Third part solutions

System Integration and development

Network

AM

Outsourcing

BPO

Other

Energy & Industry

Financial Services

Public Adm. & Healthcare

Telecom & Media

Transportation & Traffic

Defense & Security

Offer Market

4

Americas40%

Europe43%

Others17%

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WHO WE AREINDRA

The premier technology company in Spain and a leading multinational in Europe and in the Americas

40,000 professionals 118 countriesRevenues: M3,000€

Own solutions and technology

R+D+i: 7%-8% revenues

Differential business model based on Innovation

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determination AMBITION

culture of commitment

clear goals

ACTIONABLE STRATEGY

Entrepreneurial organization

Talent OPEN Own solutions

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HISTORY

Incorporation of the first company that later become Indra.

Incorporation of Indra as it is know today.

Indra’s IPO in the Madrid Stock Exchange.

Acquisition of Azertia and Soluziona.

Acquisition of Politec.Global company with references in 5 continents.Exceeded all quarterly financial targets since its IPO.

INDRA

19211993199920062011

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More than 1,200 air traffic facilities management in 90 countries

Information systems supporting 240+ million mobile phone users

More than 3,400 km of land and maritime border monitored

150,000 electronic prescriptions managed daily with Indra systems

More than 140 utility companies around the world use Indra solutions

More than 300 elections for over 2 billion voters

More than 100 cities around the world entrust the management,

safety and development of their public transport networks to Indra

Indra manages more than 70% of airlines revenues in Latam

INDRA

LEADERSHIP AND …

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OPEN AND INNOVATIVE ORGANIZATION

INDRA

Professionals

CLIENTS

Society

Universities

Research centers

Business Partners

Providers

Knowledge Institutions

Main business partners

Awards and certifications

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SAP in INDRA

SAP Relationship

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In 2011, Indra signed the SAP Global Partnership agreement (group of highly skilled global service providers made up of less than 30 organizations around the world)

SAP’s “Go To Market” partner for LATAM localization and SAP GRC NFe solution- on-premise SAP solution for Brazil E-Invoice

Regional customer satisfaction Awards (Brazil) 2011

Esperansap Awards 2011

SAP’s “Go To Market” partner for localization services for SAP/Crossgate E-Invoicing solutions for LATAM

Bundling” – Joint Strategy “end-to-end” offer through the integration of SAP products and Indra. Industries: Health, Energy and Transport

Indra's Own Products under SAP Technology:

–SIGEFI (Finance Management SYSTEM-HANA)

–Mobile Solutions under Sybase technology

Centralized Management

SAP Partnership

End-to-End Proposal:

Global Delivery

Bundling

SAP Industry

Solutions

Products running on

SAP

HEALTHENERGY

TRANSPORT

IS-OIL

TRM -Taxes

IS-PS – IFMIS

TMS – Tourism

Education (based on SLcM)

Hana (In Memory)

Mobility (Sybase)

These strategic initiatives are combined with other classical opportunities (ERP / HCM / AM)

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STRONG PARTNERSHIP WITH SAPINDRA IN BRAZIL

Part of the Partner Workforce Council

Classified as Global Partner for the SAP Consulting

Partner Program

Recognized in 2012 in the SAP Award of Excellence

2011:

Top Rating in Customer Satisfaction Survey

Largest investor in the Esperansap Program

The first Application Management Services SAP-Certified Provider in Latin America

SAP Business Objects Partner

Sybase Partner

Recognized in 2010 in the SAP Award of Excellence 2009 as the Best SAP Services Partner

Recognized in 2009 in the SAP Award of Excellence 2008 as the Largest Investor in Training

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INDRA’S CENTRES OF EXCELLENCE

CENTRES OF

EXCELLENCE

CRM (Costumer Relationship Managment)

ARCHITECTURE (Architectures & Platforms)

INTEGRATED OFFERING

EXCELLENCE AND

INNOVATION

SPECIALISATION AND

PRODUCTIVITY

ERP (Enterprise Resource Planning)

BA (Business Analitycs)Analytics Platform: Descriptive & Predictive Analytical Solutions Business Data Representation Business Solutions

IT ConsultancyIT GovernanceTestingCloud SolutionsReal time

Architechture…

Business ManagementFacility ManagementSustainability solutions

Payroll & personnel adm.Organization managementHealth & SafetyCompensation & BenefitsWorkforce planningShifts schedulingLearning Management

Talent Management (performances, career & succession plans, …)

Customer 360ºMarketing & CampaignsMultichannel, IR and mobilitySocial Netwoirking

Contact Center and IVR/VRUWorkforce management

Recording solutionsAutomation services

Lifecycle Content MgmtTransactional Content MgmteCommerceEnterprise n.0Web Content MgmtUser & Costumer Experience

MobilityGeospatialEmerging Technologies

ECM (Enterprise Content Management)

HCM (Human Capital Management)

… WITH STRONG AREAS OF EXPERTISE…

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INDRA’S CENTRES OF EXCELLENCE

CENTRES OF

EXCELLENCE

CRM (Costumer Relationship Management)

ARCHITECTURE

INTEGRATED OFFERING

EXCELLENCE AND

INNOVATION

SPECIALISATION AND

PRODUCTIVITY

ERP (Enterprise Resource Planning)

BA (Business Analytics)

SAP BI (BW/BO)

Database and Technology (HANA)

SAP ERP ECC

SAP HCM, EHS / ORM / Sustainability, SuccessFactors

SAP CRM

ECM (Enterprise Content Management)

HCM (Human Capital Management)

SAP Industry SolutionsIS-Oil &Gas, IS-Public SectorTRM, SLcM, IS-U.

… AND WIDE COVERAGE OF PRODUCTS…

SAP Mobile Applications

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INDRA’S CENTRES OF EXCELLENCE

CENTRES OF

EXCELLENCE

CRM (Costumer Relationship Managment)

ARCHITECTURE (Architectures & Platforms)

INTEGRATED OFFERING

EXCELLENCE AND

INNOVATION

SPECIALISATION AND

PRODUCTIVITY

ERP (Enterprise Resource Planning)

BA (Business Analitycs)

ECM (Enterprise Content Management)

HCM (Human Capital Management)

… AND OTHER PRODUCTS.

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INDRA’S CENTRES OF EXCELLENCE

Strategic Offer - HANA

Indra is:

Referral Partner in SAP HANATM

On-going opportunities

SAP HANA is a preset appliance compiled for a specific hardware of our partners (HP, IBM, Fujitsu, Cisco, DELL) which allows analyzing real time information, with a high performance, in large volumes

HANA application scenarios are:

• Data Warehouse: SAP BW on HANA

• RealTime accelerators on SAP modules/products

• Application development platform

• Indra has reached a Coselling Agreement with SAP Spain, as a result of which some joint actions outsourced to client are being undertaken, focused on this phase in the SAP BW scenario.

• Agreements have been signed with IBM and Fujitsu to generate joint proposals. Indra has available in the CAAT IBM machines with SAP HANA installed to perform demos and POC.

• Licenses have been sold to Abarrotera del Duero (Merza Group) in Mexico to migrate to BW on HANA.

c/p

m/p

Next steps

Current strategy approach

• To close pilot projects and projects with stakeholders

• Extension of the co-selling agreement on an international level

• Targeting to the utilities and transport sector. Development of specific applications for the business.

• Conceptualization of the range of services of SAP HANA as SaaS in Spain

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INDRA’S CENTRES OF EXCELLENCE

Strategic Offer - Cloud

The centre of Excellence for Architecture offers their Cloud Solution portfolio through their Cloud Expert Centre.

Cloud Consulting

•Cloud Assessment

•OpTImiza (Cloud Thermometre)

Solutions for Transformation to Cloud

•Private Cloud Infrastructure

•Migration of applications to Cloud

•iDynamics: Indra’s Cloud reference Architecture

•Indra’s G© PaaS platform (Previously from gnúbila)

SaaS & Marketplaces

•Indra’s SaaS Solutions for SME

•Marketplace solutions through Indra Cloud Broker

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INDRA’S CENTRES OF EXCELLENCE

Strategic Offer - Mobility

Expert consultants in design methodologies of Mobility solutions.

Technical experts in the development and implementation of mobility solutions in native platforms and open standards.

From WAP 1.0 to HTML5Differential solutionsdesigned by the best market practices.

Functional specialization for vertical sectors

Technological mastery of all platforms (IOS, Android, Symbian, HTML5, Windows Phone).

10>

Years of experience80

>

Professionals in SpainFull offeringIntegral Solutions

Solutions for clients like ENCE, Mapfre Assistance, Renfe, Madrid City Council, Vodafone, BBVA, City of Energy, etc. Alliances with SAP, Apple, Google, Nokia,

Microsoft, Motorola…

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INDRA’S CENTRES OF EXCELLENCE

Strategic Offer - Sustainability

“YES to innovation: this commitment to Innovation is the way to the companies economic sustainability, which must be linked to social and environmental sustainability, the performance triple level of any organization,...” Javier Monzón

Chairman of Indra

Environmental Dimension

• Energy and climate change

• Water management

• Emission management

• Lifecycle and recycling

Social Dimension• Human capital development

• Inclusion

• Relationship with the community

• Responsibility on products/services

• Healthcare

• Work ethic

Economic Dimension• Corporate Government

• Risk control

• Dialogue with stakeholders/transparency

• Quality of products/ services

• Security and safety

Global approach with technological base on three dimensions

• CR report and management

• Participation and listening systems

• Business Excellence Management Systems

• GRC systems (Governance, risk and compliance)

• Sustainable buildingEnvironmental

management systems

• Management of emissions and footprint

calculationControl and

measurement systems

• Technological accessibility

• Occupational Health and Safety

• Diversity Management Systems

Indra implements SAP sustainability portfolio

(SuPM, ORM, EHS, EC)

Technology

Technology

Technology

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GLOBAL PRODUCTION AND DELIVERY MODEL

INDRA

75 Centers of Excellence and Software Labs in 45 citiesHighest standards of quality management and environment

UNE-EN ISO 9001

UNE-EN ISO 14001

Regl. Europeo 761/2001 (EMAS)

CMMi 3 - 5

Melhores práticas ITIL

PECAL 2210

UNE-EN 9100

UNE-EN 166002

UNE-ISO IEC 27001

UNE-ISOIEC 20000-1

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Resources and international presence

More than 2,500 consultants and technicians around the world

Mexico Guatemala

El Salvador Costa Rica Colombia Brazil

Chile Argentinean

Panama

The Philippines

MoroccoKenyaZambia

Czech RepublicSlovakia

Spain Portugal

Europe Latam Rest

50%46,6% 3.4%

INDRA IN SAP

New Global Service Model

Indra & SAP are developing a new global service model, based on Indra’s knowledge and resources deployed in factories around the world.

Advantages of this model are:

• Reduction of “Time to market” due to resource availability around the world in different time zones (Europe-Latam)

• Cost optimization

• Re-use of best practices and experiences

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SAP in INDRA

Global Vision

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The business model that Indra has regarding SAP, is based on the following pillars:– Close relationship Indra-SAP. Relationship that has strengthened over the years (greater

recognition) and has evolved into implementation of joint strategies.– Global Delivery Model. Our global delivery model ensures a quality and efficient service.– Centralized Management. Indra manages its accounts in a global way, keeping an overall

view of the customer in order to meet their expectations.

SAP Partnership

End-to-End Value Proposition:

Global Delivery

Centralized Management

Service Catalog: From Strategic Consultancy until Outsourcing

All kind of projects coverage Different development centers

worldwide, operating virtually as a single center. Main development centers: Argentina, Spain and Brazil

More than 2500 SAP expert consultants

Average annual increase of 20% over the past 3 years

Single Account Manager worldwide

Different geography work centers, and centralized management and accountability

Global view of the account: Identification of specific needs

First position in the matrix of SAP partners Iberia Very close relationship SAP-Indra: SAP Global Partner Indra is seen as a key partner for strong SAP planned expansion in LATAM

and emerging markets worldwide Direct contact with SAP in all regions, at the executive level

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SAP in INDRA

Delivery Model

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Global production and delivery model: Best Practices [75 development centers + 40 cities SW Labs 24x7] Global Project Experience

Optimal sourcing destination based on various criteria

Balancing local team vs. Software Labs, according to service and required expertise

Analysis of customer geographic needs Roles and location service analyses: Best

delivery model through SAP expert global network

Iberia

Czech Republic

Philippines

Brasil

Argentina

Colombia Panamá

México Bangladesh Argelia

Kenia

Zambia

Costa Rica Venezuela

El SalvadorGuatemala

Chile

GermanyIreland

Ucrania

Honduras

Perú

Uruguay

Bolivia

Rep.Domini.

Italy

Uganda

Bahrein

Ongoing Projects

> 2,600 SAP Consultants

> 520 projects

> 30 Countries

Management

Analysis

Design

Development

GLOBAL MANAGEMENT OFFICE

Local TEAM

Indra Software Factory

Centralized Management

SAP Partnership

End-to-End Proposal:

Global Delivery

USA

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SAP in INDRA

Centralized Management

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The global account manager has end to end responsibility for the services. All local SAP capabilities and local SAP centers, report to him in order to follow customer global strategy.

Local Services

Account Management

Business Knowledge

Technology Knowledge

Near Shore/ Off shore Services

Near Shore/Off Shore Resources Factories

Global Management Capabilities Processes Standardization, tools and service

specifications Global Management Service Offering

Co

llabo

ration

Pro

du

cts / Services

Alignment Customer Strategy Address from the local definition to the global roll out Strengthen our capabilities, taking into account client

needs: SF, Platform, operations

Knowledge transfer• Transferring local capacities• Extend global capabilities• Increase the level of service

Management Globalization Activity Overview Mixed teams: Global coordination,

local execution

Centralized Management

SAP Partnership

End-to-End Proposal:

Global Delivery

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Glo

ba

lM

gm

tIm

plle

me

nta

tion

/ U

pg

rad

es

Project Management

Analysis and Design

Systems Implementations

Change Management

Post Implementatio

n Support

Realization(Parametrization, Prototype, Test)

Implementation

Architecture and Integration

Data Migration

Training Training

Su

pp

ort

an

d

Ma

inte

na

nce

AM

Str

ate

gic

P

lan

nin

g

Diagnosis and Audit

Strategy and Planning

Project lifecycle

SAP in INDRA

We use ASAP Methodology and Project Management best practices

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INDRA Project Management Basis

Project Management Methodology and

standards

Corporate Project Management

Office

Corporate Project Management Informations

Systems

PM culturePM culture

PMO AT INDRA

3,000+ project managers working with clear directions, missions, strategies, methodologies and a set of common tools and procedures to develop their job

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PMO AT INDRA

Indra selected as an outstanding organization in project management by the Project Management Institute(PM Network, Oct 2007)

BRASIL 54

COLOMBIA 11

MEXICO 4

PERU 1

ARGENTINA 1

URUGUAY 5

VENEZUELA 1

INDRA Project Management Credentials

Indra PMP Certificates in LATAM

… and 480 worldwide

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Offshore, Near Shore & development centers

Philipines

Panama

Mexico

Colombia

BrasilSlovakia

Spain Moldavia

Lérida

Ciudad RealBadajoz

SalamancaMadrid

La Coruña

Málaga

Valencia

Gijón

Argentina

Global delivery model

SAP in INDRA

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GLOBAL SAP BACKGROUNDINDRA ROLL-OUT EXPERIENCES

Indra undertook rollouts in ERP USA & LATAM Project in order to implement a Process Model consisting of:

o Ecosystem Processes.o Logistics Processes and General Services.o Uniform SAP System covering all USA & Latinoamerican Fixed and Mobile companies.

Fixed Business Line Companies

Mobile Business Line Companies

Basic Core ERP

LATAM

Logistics Processes

SAP Module

Ecosystem Processes

Go

als

To better implement more efficient work processes.

To reduce systems management and maintenance costs.

To work in a common corporate environment in the USA & Latinoamerican Group.

To provide the Countries with a cohesive corporate work environment.

To be in line with the regionalization strategy fostered by Telefónica.

To take advantage of synergies resulting from convergence into a uniform ERP.

To promote the development of a Back-Office systems knowledge network at the Group level.

Homogenize System and Process Areas aligned across all Companies for Grupo Telefónica.

Be

ne

fit

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INDRA option approach for RolloutsINDRA ROLL-OUT OPTIONS

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Phase I

Other ConsiderationsLATAM roll-out main countries

Scope Analysis

Indra SAPImplementation Phases

Processes

Organization

Systems

DWH

DM

DM

DM

Pre-

Explot.

BD

BD

Herramienta ETL

Herr.

Normaliz. RevisiónHerr.

Mantenimiento

Herr. Gestión

de Maestros

Repostorio

Central

Inicio del proceso

Definición de objetivos

estratégicos a largo plazo

1

Análisis de la situación de

partida

2

Análisis de oportunidades a

futuro

3

Definición de acciones

estratégicas

4

Aprobación de acciones

estratégicas

5

Elaboración del plan estratégico

6

Seguimiento mensual de

objetivos

8

Plan estratégico (Microsoft

Word)

1

2

Fin del proceso

Comunicación del plan estratégico

7

Intranet

3

Administración y Finanzas

North American implementation of FICO, Procure to Pay and BI/BOBJ

Phase II N.A. implementation of Order to Cash functions and Service Management

Phase III LATAM Roll-out (will include full scope from N.A. Phase I and II)

MEXICO

COLOMBIA

VENEZUELA

CHILEBRASIL

ARGENTINA

PERU

COSTA RICAGUATEMALA

LATAM is primarily a Sales and Distribution organization Manufacturing in Brazil is NOT in scope for the LATAM

roll-out engagement Client has already provided an initial draft of the LATAM

requirements and BBP preparation Client is currently performing initial data conversion

testing for LATAM and Master Data elements Client intends to start the LATAM roll-out with a business

partner that has strong geographic presence and localization expertise within the next 4-5 months

Client is looking for recommendations on how to best roll-out LATAM

Potential refresh and validation of Clients initial draft of the LATAM requirements and BBP

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Indra proven delivery model

SERVICE DELIVERY – LOCAL HUBSERVICE DELIVERY – LOCAL HUBClient

AccelerateManage RiskManage Cost• Reduce cost

• Focus on core business

• Predictability

• Impact balance sheet

• Improved cost effectiveness

• Spreading of initial investment cost

• Reduce vulnerability to staff changes

• Access to skills when needed

• Technology refresh/change

• Free up cash for investment

• Avoid IT capital investments (non-core)

• Accelerate speed to market

• Enable business focus transformation

• Access to new skill set

• Mergers and acquisitions

• Focus on core business

• Improved quality of service

• Flexibility

Business requirement

Service Delivery

Client Feedback

CORE TEAM

TECH ARCHITECT

BUSINESS ANALYST

ONSITE SERVICE TEAM

RELEASE MANAGER

Aligned onsite / offsite blend

Aligned local / nearshore / offshore blend

Technical requirement

Local delivery centers

Near-shoredelivery centers

Offshoredelivery centers

Client INTIMACY OPERATIONAL EXCELLENCE

and and

Managing Costs, Risk & Accelerating

SAP in INDRA

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REGION Financials Logistic HCM Others (*)

EMEA

Iberia 180 124 78 230

Italy 34 14 2 20

Central Europe 15 7 2 36

Africa 5 2 1 2

AMERICAS

Brazil 278 224 82 216

Argentina+Chile 169 66 13 81

Mexico 12 21 5 38

Rest of Latam 32 20 3 6

APJ Philippines 8 2 4 16

Software Labs 234 166 73 177

> 2,500 SAP professionals split over all geographic areas...

SAP Professionals

(*) Database & Technology, Analytics, Mobility, CRM,

CAPACITY AND CAPABILITIES

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CARIBBEAN, CENTRAL AMERICA, COLOMBIA,

ECUADOR AND VENEZUELA

• Colombia

• Costa Rica

• Ecuador

• El Salvador

• Guatemala

• Honduras

• Panamá

• República Dominicana

• Venezuela

MEXICO

SOUTHERN CONE

• Argentina

• Bolivia

• Chile

• Paraguay

• Perú

• Uruguay

BRAZIL

STRONG PRESENCE IN LATAM

1,500+ Consultants in LATAM

MEXICO

COLOMBIA

VENEZUELA

CHILE

BRASIL

ARGENTINA

55

120

480

1,009 PERU

COSTA RICA

PANAMA

URUGUAY

SAP in INDRA

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Andean Region (Colombia, Costa Rica, Ecuador, Salvador, Guatemala, Honduras, Panama, Peru, Dominican Republic, Venezuela)

Big experience in big data migrations to SAP technology More than 50 SAP specialized resources Deep knowledge of business processes in Utilities, Banking. And Telecom Operators. Broad experience in SAP implementation for global customers (Prisa Group, Gas Natural, Endesa,

Telefonica) Focus in 2011: Public Sector, Energy and Utilities, Banking, Health, Telecom Operators.

Brazil Deep knowledge of business processes for the Public Sector More than 1.000 SAP specialized resources Pioneers on SAP localization with local fiscal requirements Projects in Public Sector, Industry, Telecom and Utilities, Finances Big Projects in MAPFRE, VIVO, Itaipava, BNDES, Banco do Brasil, AES, etc. Focus in 2011: Energy and Utilities, Industry, Telecom Operators.

South Region (Argentina, Bolivia, Chile, Paraguay, Uruguay) Main and oldest SAP integrator in the region More than 450 SAP specialized resources SAP solutions Integrator leader in Industry. Focus in 2011: Public Sector ,Energy and Utilities, Banking, Industry, Transport. Broad experience in SAP implementation for global customers (Prisa Group, Gas Natural, Endesa,

Telefonica)

México Deep knowledge of business processes for several markets: Retail, Public Sector, Banking, Media. More than 100 SAP specialized resources Big number of SAP Retail implementations Deep Knowledge of ERP and Netweaver base components Experience in upgrade projects, global roll-outs and maintenance services. Focus in 2011: Public Sector ,Energy and Utilities, Industry.

ACTIVITY IN LATAMINDRA IN SAP

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STRONG IN BRAZIL

One of major IT players in Brazil

Offices in Brazilian main citiesImpressive list of clients

BrasíliaBelo HorizonteRio de JaneiroSão Paulo BarueriCampinasCuritibaGoiâniaSalvador Fortaleza...

More than 6.000 professionais

High levels of excellence

40 years in the market

INDRA IN BRAZIL

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SAP CONSULTANTS IN INDRA BRAZIL INDRA IN BRAZIL

Experience

Module Senior Semi-Senior Junior TOTAL

MM 34 23 51 108Basis 27 18 44 89

PP 17 12 29 58ISU 4 4 6 14SD 22 21 49 92

CO-PA 22 15 38 75FM+CA 5 7 10 22

FI 33 45 63 141BW 4 2 3 9

PS/IM 19 12 32 63SRM 3 2 2 7PM 4 2 3 9QM 1    1 2HR 32 23 39 94

CRM 1 1 1 3BO 14 16 35 65

ABAP 59 33 66 158

TOTAL 1,009

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Perfil de la empresa: “CAMPER, comienza su actividad en 1975 como fabricante de zapatos de marca. En 1992 se inicia la expansión internacional de la marca con la apertura de filiales en los principales centros de moda europea. Actualmente tiene tiendas abiertas en los 5 continentes.

Alcance:

Duración del contrato: 15 meses.

Equipo de trabajo: 8 consultores.

Desde Marzo de INDRAha estado analizando y prototipando los procesos a implantar en la nueva plataforma, con el objetivo de estandarizar los procesos aprovechando las nuevas funcionalidades que aporta la nueva versión SAP AFS 6.0

Actualmente en fase de implantación y preparación del arranque (Enero 2008).

“La rápida evolución del sector del calzado debida a la internacionalización ha obligado a la empresas a externalizar sus procesos de fabricación así como a extender sus redes comerciales a todo el mundo, esta evolución hace necesario que las empresas del sector inviertan en sus Sistemas de información ya que están cambiando radicalmente las necesidades de información del negocio. En este sentido Camper sigue apostando por la plataforma SAP como herramienta fundamental y de base de su negocio tanto en las áreas de fabricación como de Retail.

Objeto del Servicio:

Reimplantación del sistema de gestión integral de las operaciones de Camper actualmente en la solución vertical SAP AFS 3.0 a la nueva versión SAP AFS 6.0 estandarizando procesos e incorporando funcionalidades.

MódulosÁrea de Gestión

Finanzas, Controling

Compras, Ventas

G. Almacenes

Recursos Humanos

MM SD

FI CO

WM

HR

Gestión proyecto

SAP AFS 6.0

Fases20072007 2008

Gestión proyecto

SAP AFS 6.0

Fases20072007 2008

REIMPLANTACIÓN GESTIÓN INTEGRAL SAP AFS 3.0 A SAP AFS 6.0

INDRA Reference

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WAVE of ROLL OUTS in 5 countries of LATIN AMERICA

Implementation of SAP R/3 for the area of administration and provisioning.

With an expressive participation in the market of beers in Argentina, as well as in Uruguay, Paraguay, and Bolivia, and a minor participation

in Chile, this project has lasted over a period of around 14 months for the implementation in all of their international locations.

In total, eight implementations have been carried out, including the division of mineral aqua in the Argentinean division of beverages.

Quilmes is the producer of top quality Beer.

Cases of success in Similar Projects

INDRA other references

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Pirelli - a company which produces and distributes Cables and Tires – has selected Indra for the development of the model in common for Italy and for the roll outs in 12 countries in which the multinational is present. The projects include practically the totality of the Modules of SAP

Detail of the Project

Consultancy and Implementation: SAP R/3

ROLLOUT TO 12 COUNTRIES AROUND THE

WORLD

Other Cases of success in projects in Latin America

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We have created one of the most highly developed solutions of financial planning in MexicoThe projects of SAP technology are constantly reviewed and audited directly by SAP Germany

• Expert knowledge and follow up in the implementation of the Beverage solution of SAP

• The solution of Finances and Operation Planning of Coca Cola FEMSA is one the most advanced in LATAM

• We have developed efficient methodologies of work that offer accelerated times of implementation and lower costs

• More than 120 consultants work in the different disciplines of SAP within the different territories of operation

• Vast experience in SAP and in the business processes of Coca Cola FEMSA

• Presence with consultancy in all the offices in which Coca Cola FEMSA is present

• We have built together one of the largest Solutions of Commercial Business Intelligence with which SAP relies on a global level

• We have accompanied Coca Cola FEMSA with SAP consultancy in their new acquisitions with rapid times of implementation

Our model of services to Coca Cola FEMSA has the following features

GUATEMALA

•BRASIL

MEXICO

VENEZUELAPANAMA

NIGARAGUA

ARGENTINA

COSTA RICA

COLOMBIA

GUATEMALA

•BRASIL

MEXICO

VENEZUELAPANAMA

NIGARAGUA

ARGENTINA

COSTA RICA

COLOMBIA

FEMSAOTHER REFERENCES

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The Basf Group has selected Indra for the implementation of the R/3 software in their Latin American branches. The implementation has started in Brazil and, later on, were followed by implementations of the roll out type for Argentina, Chile, Colombia, Peru, and Venezuela

Detail of the Project

Consultancy and Implementation: SAP R/3

Other Cases of success in projects within Latin America

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Peru

ROLL OUT in 3 countriesof LATIN AMERICA

The implementation involved the Economic – Financial and Logistics Areas (in a total of seven Modules of SAP) - at the same time, in Chile and Peru, with a simultaneous entry in production, and later on in Paraguay.

The standardization of the processes produced an important result in the maintenance and an improvement in the integrity of the information of the group.

Chile

Paraguay

Cases of success in Similar Projects

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ENI Roll Out of SAP corporate model.

Project dates

Project Duration: 48 months

date: February 2012

Approximated Contract Value (without taxes) Ca. US $ 2,300,000 

Roll outs to Europe, Central Asia and USA.

ENI is one of the most important energy groups with relevant international activity. Roll Out of corporate systems (Financials and Supply Chain Procurement and Logistics) for Italy, Kazakhstan, Pakistan, Angola, USA (Houston).

This company has decided to develop a corporate strategy for the international branches. SAP is the technology that supports business processes of the company and will play an important role for the final success of this strategy.

Indra has been selected to take part in the Roll Out of SAP corporate model. 

Scope of Services provided by Indra

Project Management (with Change Management including Training, Quality Assurance); Analysis of local statutory and legal requirements; Realization (parameterization, customization, development, testing), preparation, Go-Live and Post-Implementation Support. 

SAP ERP Modules

FI, CO, JVA, PS, MM, PM

 

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DATES

Scope of the project

OTHER REFERENCES

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• BASF Brazil• Implementation of the Modules FI, AA, TR, CO, MM, SD, PP, QM, HR, PS, IM, and WF of the SAP

R/3 in 10 countries of Latin America, all of them in the same environment located in New Jersey (USA). Post production support in the Modules FI, MM, SD, PP, and WF of the SAP R/3. Implementation of the Module PM in Brazil, Argentina, Chile, and Mexico.

• Implementation of the BW to support the CRM.

Detail of the Project

Consultancy and Implementation: SAP R/3

Other Cases of success in projects in Latin America

OTHER REFERENCES

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ROLL-OUT WAVE of SAP in THEIR BRANCHES of LATIN AMERICA

1998 – Miami (USA) Implementation of the Modules FI, TR,

CO, MM for the company AMERICATEL of ENTEL. The same models of ENTEL are used.

2001 – Honduras - El Salvador - Guatemala Implementation of the Modules FI, CO,

SD, MM, and AM. The models of the company ENTEL and ENTEL CALL CENTER are taken in consideration

2002 – Peru - Venezuela Implementation of the Modules FI, CO, SD, MM, and

AM. Implementation of the Module RMCA.

Cases of success in Similar Projects

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Case Study: Cooper Industries. SAP ECC 6.0 Roll out to Brazil and AMS

Profile of the entity

Cooper Industries is a company incorporated and headquartered in Ireland but with its chief operational offices at Houston, Texas.[1]. It produces transformers, tools and electrical equipment in general. It employs 29,000 staff around the world and had revenues in 2007 of $5.9 billion dollars. It is one of the oldest large companies in United States having been founded in 1833..

Reach

Agreement duration : 1 years Estimated workload :. 1,968 journeys

for the project; 360 journeys by semester for AMS

Functional reach : Functional Design, Technical Design, Programming and Tests

Cooper Industries had decided to roll out global template to Brazilian Subsidiaries

Three business units were considered: Bussmann, Crouse Hinds, and Power Systems

Project started on Feb, 2012

After go live an AMS contract take place

Service Object

Roll out of the global template used on more than 50 different countries on a single instance.

FI PP FI-GL

CO SD ABAP

MM AP-AR SD NF-e

Key Factor“Indra Politec experience on Brazilian localization and SAP project on Brazil. Fully Bilingual resources.”

Our experience in Projects in Brazil

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OTHER REFERENCES

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Case Study: Cameron. SAP Roll out to Jacarei Plant and AMS

Profile of the entity

Cameron International Corporation is a Fortune 500 company and a global provider of pressure control, processing, flow control and compression systems as well as project management and aftermarket services for the oil and gas and process industries. It employs approximately 20,000 people and is headquartered in Park Towers South, Houston, Texas.[1] In 2006 Cooper Cameron was officially renamed "Cameron..

Reach

Agreement duration : 3 months Estimated workload :. 320 journeys for

the project; AMS 480 journeys by semester

Functional reach : Functional Design, Technical Design, Programming and Tests

• Cameron had decided to roll out Brazilian template to Jacarei: 2 plants

• Organizational structure rationalization was needed, as the actual implementation does not follow SAP recommendation

• Project started on April, 2012

• AMS contract take place since 2009

Service Object

Roll out of Brazilian existent template to the plant in Jacarei.

MM PP SD

GL AP – AR AA

CO NF-e ABAP

Key Factor“Indra Politec experience on Brazilian localization and SAP project on Brazil.”

Our experience in Projects in Brazil

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Case Study: Tyson Foods. SAP ECC 6.0 Implementation and Roll out

Profile of the entity

Tyson Foods is a American multinational corporation based in Springdale, Arkansas, that operates in the food industry. The company is the world's second largest processor and marketer of chicken, beef, and pork, and annually exports the largest percentage of beef out of the United States. With 2005 sales of US$26 billion, Tyson Foods is the largest meat producer in the world, and according to Forbes one of the 100 largest companies in the United States.

Reach

Agreement duration : 1,5 years Estimated workload :. 400 journeys for

the project; Project Coordination

Tyson Foods had bought three chicken producer companies in Brazil

Global template based on Catch Weigh industry solution does not support material ledger (legal requirement in Brazil)

SAP US had indicated Indra Politec US to manage the project after 4 missing go live dates

Stand alone implementation had happened between March and Oct,

Roll out to two new sites had happened between Jan, and May,

Indra Politec was contracted to global project management and coordenation.

Service Object

Sap implementation and roll out to two additional sites. Indra Politec was in charge of global project management activities coordinating 4 different other Companies

FI PP FI-GL

CO SD ABAP

MM AP-AR SD NF-e

Key Factor“Indra Politec experience on Brazilian localization and SAP project on Brazil. Fully Bilingual resources.”

Our experience in Projects in Brazil

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OTHER REFERENCES

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Profile of the company: This is one of the main telecommunication companies in the world with presence in 25 countries, around 252 million accesses of clients and 250,000 employees.

Scope of the project 17 companies of mobile and lines in Latin America. Indicators:

30,000 users: 20,000 in Spain and 10,000 in Latin America. A total of 25,000 developments Integrations to more than 75 systems which generate more than

1,000 flows of integration Modules:

Economic - financial in the modules of AP, AR, GL, TR, CFM, AA, PS, CO, PA, TM, IM, and FM

Logistical (in the modules of MM, PM, SD, LE, WM, and QM. Reporting – WF and BW

Starting situation In Spain there are different SAP

environments (TELESAP, CORPOSAP, etc) and no SAP to cover the processes of the different companies (businesses of the group).

In Latin America there is the same situation of heterogeneity in the systems, some are SAP (have appeared by extension from Spain to work in an independent fashion) and others are not SAP, but they are different from each other, and there is not an homogeneous model of management.

Strategy of evolution Integration of all the systems in TELESAP aligned with the single

brand strategy of the group in Spain; still maintains a few companies in CORPOSAP and the convergence of land lines and mobiles has not been produced in the level of systems. Currently in process of migration, TELESAP to the version ECC 6.0

Creation of the single model ERP LATAM on SAP ECC 5.0, and using SolMan for the extension of the model.

2006: definition and construction of the model Eco Fin (Land line + Mobile)

2007: definition and construction of the model of Logistics (Land line + Mobile)

Roll Out of the single model. From the year 2006 until the present 2007 – Constitution of the centralized model of corrective and

evolution maintenance. Within the evolution maintenance of which el ERP Latin America has migrated 1 month ago to the ECC 6.0 version

O2 : Implementation project of Eco Fin Latin America as a corporate model

Núcleo Básico

Positioning for a converging model with 3 objective systems: ERP Latin America, ERP Spain and ERP O2. Creation of a common model in phases, Financial and Logistics, with a gradual Roll Out currently in Execution

Model of systems

Cases of success in Similar Projects

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OTHER REFERENCES

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Perfil de la empresa: Cobega es una empresa dedicada a la producción de bebidas gaseosas tal y como describe su nombre Compañía de Bebidas Gaseosas. Se dedica tanto a la creación del líquido como de los recipientes en sus fábricas, así como la posterior distribución de las bebidas en los puntos de venta.

Objeto del Servicio:

Alcance: Duración del proyecto: 2 años. Finalizada 1º

parte

Ámbito: Proyecto de Reimplantación del sistema de Gestión de SAP.

El objetivo es integrar a través de SAP PI 7.0 el nuevo sistema SAP 6.0 con el resto de aplicaciones ya existentes en Cobega.

Sistemas implicados:

Sistema Escenario de Integración

BASISIntegración entre SAP y BASIS donde se gestiona el negocio y que en un futuro migrará a SAP

ETIQUETADORAIntegración entre SAP y las etiquetadora de la línea de producción

LIMS Integración entre SAP y LIMS que se encarga de los controles de calidad

Q-PLANT Integración entre SAP y Q-PLANT donde se descargan los maestros

C2F Integración entre SAP y C2F donde se guardan las ventas diarias

INTEGRACIÓN DEL SISTEMA DE GESTIÓN SAP A TRAVÉS DE SAP PI 7.0 (I)

REFERENCIAS ESPAÑA

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Empresa líder en producción y distribución de sobres, bolsas, material escolar, material de archivo y material de oficina.

Diseño e implantación de la solución de mySAP CRM para los procesos de Televenta y Telecobro de Unipapel, totalmente integrada con la aplicación corporativa SAP R/3.

El objetivo del proyecto ha sido mejorar la interacción con el cliente tanto en el escenario de venta telefónica como la de la gestión del cobro, según el nivel de reclamación del cliente.

Para ello se ha realizado la Implantación de: mysap CRM 3.1 (CRM Online y CIC), para los escenarios de Televenta (Integración con SD y HR) Telecobro (Integración con FI).

Unipapel

Beneficios obtenidos Optimización de los procesos de atención al cliente. Mejora del servicio al cliente. Aumento de la capacidad comercial. Actualmente se encuentra validado en el entorno de Integración, a expensas del

arranque del resto de módulos de SAP R/3.

IMPLANTACIÓN DE LA SOLUCIÓN DE MYSAP CRM

Perfil de la empresa:

Objeto del Servicio:

REFERENCIAS ESPAÑA

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Perfil de la empresa: Cobega es la embotelladora de Coca-Cola más grande de España

con una del 26,4% y desarrolla su actividad en Cataluña, Aragón, Baleares y Canarias.

Objeto del Servicio:

Duración del contrato: 24 meses. Carga de trabajo estimada: 55.000

horas.

Desde el mes de junio de 2007, Indra ha trabajado en estrecha colaboración con BegaNet en la definición del proyecto de evolución de sistemas de Cobega, participando en al elaboración del Plan Director a 3 años

Actualmente en fase inicial de reimplantación de los proyectos Back-Office y Front-Office.

Reimplantación del sistema de gestión integral de las operaciones de desde la versión actual 4.6C a la plataforma SAP ECC 6.0 incluyendo el área comercial y BI.

“La elevada competencia del sector de las bebidas así como el importante impacto de las nuevas tecnologías está cambiando radicalmente las necesidades de Sistemas de Información en las empresas del sector. En este sentido Cobega ha apostado por un proyecto de Reimplantación de SAP que abarque sus cuatro áreas geográficas teniendo en cuenta la problemática particular de cada una de ellas, pero sin perder de vista la homogeneización de procesos que dará lugar a un Modelo de Procesos Común para todas ellas, llevando a cabo los siguientes proyectos: Back-Office, Front-Office y Business Inteligence (BW) durante los próximos dos años”

Área de gestión Módulos

Finanzas, Controling

Operaciones, Compras

Ventas, expediciones

Reporting y Presup.

FI CO

MM PP WM

LE SD

BW SEM

REIMPLANTACIÓN DE SAP 4.6C A ECC 6.0

Alcance:

Gestión proyecto

Bacl-Office

Front- Office

Fases2007

BW

2008 2009

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SAP REFERENCESOTHER REFERENCES

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Public Administration

Telecom Media and Energy IndustryFinanze & Insurance

Trafic and Transport

España and Portugal – Guardia Civil– Ministerio de Medio

Ambiente– Gobierno de Canarias– ICEX– ICO– Comunidad de Madrid– Xunta de Galicia

– Telefónica de España

– TME– Telyco– Auna– Vodafone– F. Telecom– Amena– Retevisión– ONO

– Red Eléctrica de España– Gas Natural– Endesa– CEPSA– REPSOL– Iberdrola– Canal de Isabel II– Electricida de Madeira– Grupo PRISA– El Mundo, Grupo Unedisa– Eolia

– Cobega, CuatreCasas– Hoteles Meliá– Hoteles Hesperia– Cervejas da Madeira– Técnicas Reunidas– ABB, Eatout , Metrovacesa– Unipapel, Grupo VIPS – FASA, Renault– Valeo, Holcim (Hisalba)– ThyssenKrupp– Cobega

– Caixa Geral Depósitos

– MAPFRE– Mutua Universal– FEDA– ISBAN

– AENA– Metro de

Madrid– Amadeus– Vueling– Cintra

Rest of Europe – O2– TIM– Telecom Italia– Italtel– Postel

– RWE– ČEZ– Teplárna Strakonice– Teplárna Písek– Teplárna Tábor– AES Ukraine– Enel– Eni

– SigmaTau– Acea

– Abi – Aeroporti di Roma

Argentina, Bolivia, y Paraguay – Telefónica– CTI

– Repsol– Total Gas,– Total Austral

– Cervecería y Maltería Quilmes– Loma Negra– Peugeot, Daimler, Crysler

Chile, Perú, Uruguay – Telefónica – FASA , Cencosud– D&S Tresmontes Luchetti

– Agrosuper – Caja Compensación Los Heroes

México – Infonavi – Pemex – Coca-Cola FEMSA– Grupo ARCA, Grupo Control – Grupo EMICO, FAMSA

Colombia – Fidubogotá – Fidufosiga – Bavaria

República Dominicana – VERIZON – Cervecerías Nacionales– CAP CANA

Guatemala – TELGUA (América Móvil)– Industria Licorera de

Guatemala– ELINDE (Transporte y

generación eléctrica)

Venezuela – Gobierno Central – Ministerio de Hacienda

– Telefónica – EXCELSIOR GAMMA– COCA COLA FEMSA

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BRAZIL SAP REFERENCESOTHER REFERENCES

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Government Telecom Energy & Media Industry & Consumer Financial & Insurance

Automotive

Brazil – Incra– Policia Federal– Unesco

– Telefonica– VIVO– Claro– TIM– Anatel– SKY

– BR / Petrobras– GBD– ENEL – AES Eletropaulo – CELG – Cemig– Chesf– Comgás– Copasa– CPFL– CTEEP– Elektro– Eletrobrás – Eletronorte– Eletronuclear – Energias do Brasil– Itaipu– Light– Sabesp– Saneago

– FEMSA Coca-Cola y Cerveja– General Motors– CEMIG, BASF– Vale– Votorantim– BASF– Bayer – Bluestar Silicone – Bombril – Chemson – Cosinox Eletrodomésticos– Embraer – Fujifilm – Gol Transportes Aéreos – ICL – Intermédica Sistemas de

Saúde – Johnson & Johnson – Latecoère do Brasil– Lojas Riachuelo– Louis Dreyfus Commodities – Magneto Automotive Brasil – Natura– Pão de Açúcar– Perdigão – Rigesa – Schincariol – Sodexo– Suzano Papel e Celulose – Valeo Sistemas Automotivos – Votorantim – Whirpool – Wittel Comunicações – Yara Brasil Fertilizantes – Zilor– Itaipava

– BNDES– Altec Brasil – Banco do Brasil – Banco do Estado de

Sergipe – BANESE– Banco HSBC – Banco IBI– Banco Itaú– BANCOOB – Caixa Econômica

Federal – Caixa Seguros – Grupo

Santander/Banespa – Nossa Caixa – Produban

– Volkswagen– Pirelli– Peugeot– GM– Daimler

Chrysler

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Implementation of SAP in Dubai

Profile of the company: THYSSENKRUPP ELEVATOR UAE: Their activities are centered in a wide range of

products and in the post-sale servicing of elevators, escalators or platforms. The parent company THYSSENKRUPP ELEVATOR SEAME is the business unit for the management of TKE companies for the South of Europe, Africa, and the Middle East, with activities of design and manufacturing of the elements commercialized by TKE UAE.

Purpose of the service:

Scope: duration of the contract: 5 months Start and finish dates: 08/12/2008 - 08/05/2009 Work team: 8-9 consultants

The main purpose of ThyssenKrupp Elevator is to keep on growing strategically, while having the innovation and the quality as identity features, so as to ensure a long lasting relationship with their clients.

Currently, the company is immersed in a plan of international expansion.

Implementation of the SAP System of management, version 4.7, in their headquarters in Dubai, while carrying on with the creation of a mixed model between the management performed in Spain and the roll out model, so as to achieve a final system that is highly exportable to other headquarters in different countries. The characteristic adaptations for the functionalities and business needs of TKE UAE have been performed – as well as the realization of improvements in the existing processes.

ModulesArea of management

Sales and Distribution

Acquisitions and Management of Materials

Financial and analytical management

SD

MM

PS

FI-CO

Management of Projects

Imp

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We are present in the same industries as does SAP

Aerospace & Defense

Automotive

Banking & Finance

Consumer Products CPG

Energy

Food & Beverage

Healthcare

High Tech

Hospitality

Insurance

Industry (Industrial & Machinery)

Logistics Service Providers

• Manufacturing

• Oil & Gas

• Power & Water

• Pharma Life Science

• Professional Services

• Public Sector

• Retail

• Telecom & Media

• Transport & Traffic

• Utilities55

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Alfredo “Fred” Jimenez IIIIndra USA

800 Brickell Avenue, Suite 1270  Miami, FL 33131USAT +1 (682) 841-7681

www.indracompany.com