Indochina & Buffalo Tours Webinar
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Transcript of Indochina & Buffalo Tours Webinar
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Buffalo ToursInspirational Travel in Vietnam,
Cambodia, Laos & Thailand
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To be the leading destination specialist and responsible tour operator in Indochina and Thailand offering:
Highly personalized flexible service, Superior product knowledge, Creative, innovative products and;Excellent value for money
Our Mission
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Our core values
Customer
Focused
Innovation
Quality
ResponsibleDestination Experts
Integrity
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AwardsWINNER, BEST TOUR OPERATORConde Nast Traveler World Savers Award 2007
FACE OF THE FUTUREPacific Asia Travel Association (PATA) 2007
BEST ADVENTURE TOUR OPERATORVietnam Economic Times, 2002 – 2007
OUTSTANDING CUSTOMER SERVICEVietnam Economic Times 2008
NAMED ONE OF 158 BEST ADVENTURE TRAVEL COMPANIES IN THE WORLDNational Geographic Adventure (NGA) Magazine
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We started with a tiny office of less
than 9 square meter & a phone
which never seemed to ring!
We had a total of 150 passengers and generated
around 100,000 USD of revenues in
the 1st year!
We focused on developing
unique & fun products for the
niche segments of the inbound
market!
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What we have achieved…
55,000 passengers a year
Market capitalization of over $20m
We now have 9 companies
We now have over 1500 full time staff
From a two man operation
From a miniscule office
From no money
From 150
passengers
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Product PortfolioBuffalo Tours first began as an adventure specialist.
Although this still remains one of our key strengths, we have expanded our product range to cater to other innovative niche travel experiences.
Classic Highlights Adventure Tours Luxury Experiences Cruises
Beach Breaks Special Interest Tours Incentives Volunteer & Educational Travel
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Adventure Portfolio
Home-stay Experiences in Ethnic Villages
Walking Tours Challenging Treks Cross Country Cycling Off Road Mountain Biking
City Cycling ToursKayaking
Rock Climbing
Scuba Diving Rafting
Elephant Safaris & Mahout Training
Sailing & Yacht Charter
Jungle Survival Courses
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Special Interest Portfolio Examples
Culinary & Market Tours
Vietnam War Veterans Educational ToursEco Wilderness HolidaysEthnic Market Tours
Golf HolidaysPhotography Tours Family Holidays
Honeymoons
Health & Wellbeing
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Volunteer & Educational Group Travel Examples
All projects bring positive benefits to the local communities, with sustainable results
Working with Handicapped Children
Building Schools & Kindergartens
Building Wells
Renovations & Improvements to Orphanages
Medical Treks in Vietnam
Seuang River Experience Laos
Agent Orange Victims Project
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Modern Fleet of Cars, Vans, Coaches, Mercedes Sedans and Junk Boats
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Buffalo GuidesAll Buffalo Tours guides are locals with excellent knowledge of the history and customs of their country.
All our guides receive international first aid training.
We provide English, French, German, Spanish and Russian speaking guides.
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Main Brands
• Inbound Tourists from Western markets
• About 200 employees• About 30,000 pax carried in 2010• Offices in Vietnam, Cambodia, Laos, Thailand, Australia and UK
• Inbound Tourists from Asian markets and outbound
• About 40 employees• About 5000 pax carried in 2010• 1 office in HCMC
• Online hotel booking company• 10 employees• Launch planned in June 2011• 1 office in HCMC
• Hotel Management, Consultancy• 5 employees• 1 office in Hanoi
• Boutique Hotel• 42 employees• Located in Mai Chau
• Transportation• 35 employees• 1 office in Hanoi
• Rock Climbing Activity• 10 employees• Located in Cat Ba
• 5 Hotels & Resorts in Vietnam• 1 Hotel in Siem Reap Cambodia under
management contract • 975 employees
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Buffalo Tours: Indochina and Thailand
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Victoria Resort and Spa, Sapa
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Mason D’Hanoi: Centrally Located 3*+ in Old Town Hanoi
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Sofitel Legend Metropole Hanoi: Near Hoan Kiem Lake
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Hanoi Cooking School: Market visits, Restaurant
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Halong and Bai Tu Long National Parks
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Paradise Cruises: Delux Cruising, Halong Bay
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Ginger & Jasmine
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Paradise Cruises
Spacious Cabins with Private Balconies
Safe stationary gangway for boarding
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Morning Tai Chi
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Afternoon Cooking Classes
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KAYAKING
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Asia Outdoors: More Focused Kayaking, Hiking, Climbing including Cat Ba Island Stay
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Hue: UNESCO Heritage Site, Imperial City, Citadel, and Perfume River
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Pilgrimage Village, Hue
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Pilgrimage Village Spa, Hue
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Lam, (family owner Vedana Lagoon and Pilgrimage Village)
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NEW: Vedana Lagoon
Hue
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Vedana Lagoon
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Vedana Lagoon, private pools
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Vedana Lagoon
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Vedana Lagoon
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Hoi An:World Heritage Site by UNESCO as a well-preserved example of a Southeast Asian trading port of the 15th to 19th centuries
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Hoi An Fishing and Farming Tour
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Hoi An Fishing and Farming Tour
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Red Bridge Cooking School
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Victoria Beach Resort and Spa, Hoi An
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Ho Chi Minh City/Saigon: French colony of Cochinchina- History, Culture, Cuisine, Mekong
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Park Hyatt, Saigon
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CYCLING CU CHI Tunnels/Speed Boat transfer along Mekong
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Cai Be Mekong Queen: One day Mekong Cruise from HCMC
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Lunch post cruise in colonial house
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Can Tho: Capital of the Mekong DeltaOptions: The Bassac- 1-3 night Cruise Mekong Delta to Cambodia
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Comfortable Boutique 7 cabin boat: French/Vietnamese Culinary Adventure
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Deck of Bassac
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Week Mekong Cruising from Can Tho: The Jayavaraman
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Pandaw
RIVER VESSEL LA MARGUERITE
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The VICTORIA CAN THO RESORT hotel: Own day boat for Floating village tour
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Day Adventures from Can Tho: Cycling, Walking, Floating Villages
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Khmer Villages
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Cambodia: by boat or flight
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Buffalo Tours Tuk Tuk for visiting temples
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Hôtel de la Paix: Siem Reap, Cambodia - Member of Virtuoso, SLH, Signature
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Strong focus on supporting community projects, associated with Shinta Mani
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Art Gallery Lounge
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Spa
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Rooms
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Gardens
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Victoria Hotel, Siem Reap
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Pool area
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grounds
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Luang Prabang, Laos
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Luang Prabang
Wat Xieng Thong
The Royal Palace Museum
AlmsgivingThe Night Market
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The Luang Say Residence: 24 exquisitely appointed luxury suites, extend through 6 stand alone pavilions
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Alila, Luang Prabang (old prison)
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Shinta Mani, Luang Prabang
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Luang Say Cruise, Mekong Cruises
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Tam Thing Cave of a Thousand Buddhas
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Pak Beng , Luang Say Lodge along the Mekong
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Vat Phou Cruise
Luxury 3d/2n cruise between Pakse and 4000 Islands –Southern Laos
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Thank you!Kathy Dragon
Twitter @kathydragon & @asiapacifictrav
Facebook/TravelMarketingWorldwideAgent Website with presentations and tariffs
Photo and Video GalleriesUnique operator customized itineraries & FIT’s