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Individual interventions

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intervention

The interventions are aimed at helping

individuals develop skills, members of groups

assess their interactions and device more

effective ways of working.

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It focuses on skills, knowledge and capabilities

of an organization member.

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Intervention mode

Self study

Reflection

Feedback Coaching

mentoring

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coaching

Employees need to develop trusting and

supporting relationships with their managers ,

who can set challenging work goals, provide

support to achieve them, help analyze barriers

to higher performance and plan goals for the

future. This process is known as coaching.

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It involves working with individuals on regular

basis to help them clarify goals, deal with

potential stumbling blocks.

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benefits

Gain perspective on their dilemma.

Transfer their learning into organizationalresults.

Increase their leadership skills.

Improves personal productivity.

Help them see new opportunities and threats.

Use of applied behavioral science.

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benefits

Helps to understand how individual behavior

can contribute to the current situation.

It is future and action oriented.

Assist in generating alternatives and a final

action plan.

Encourage to set goals of continuousimprovement.

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process

Communication: asking questions, providing

feedback and responding and listening.

Empowerment: enabling others to exercise

their autonomy, providing positive

reinforcement so that desirable behavior is

strengthened .

Helping: concern and empathy for individuals.

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Phases of coaching

Rapport building

Exploring

Action planning

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Rapport building

To establish a climate of acceptance, support,

openness and mutuality.

1. attending: attend to the individuals and

show concern. It should be totally private.

2. listening: active listening is the key. Lean

forward and maintain eye contact.

3. accepting: they must feel that they are

wanted and are accepted by the organization.

Difference of opinion is accepted. The

individual must feel that they well understood

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exploring

In this phase the ODP helps individualunderstand themselves and their performanceproblems.

A kind of SWOT analysis.

Investigating- surface their specific concern,open questions and open discussion.

Identifying the problem- questions to focus

on specific problem, generate information,discover the behavior I problem situation.

Diagnosing- exploratory questions, generatingseveral possible causes.

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Action planning

Searching: help them think of the possible

solution to problems confronting them.

Decision making: question about feasibility,

priority, pros & cons, help assessing their

advantages, choosing solution and

establishing contingency plan.

Supporting: help implement the plan,

monitoring and follow up.

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drawbacks

It becomes difficult to understand behavior at

times.

Become deeply personal

Working far away from practical application of

behavioral principles.

Too close to therapy.