Foreign Investors’ view of indian logistics - Charles Antoine
Indian Logistics Industry REVISED
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Transcript of Indian Logistics Industry REVISED
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The report enumerates a research that was undertaken on the logistics industry in the FMCG
market and commodities [vegetables and fruits] to elucidate how large cost savings can be
incorporated by adopting the new comprehensive model that has been proposed by the
research team. The new model tries to tackle the issue of cumbersome multi- step supply
process in the FMCG sector also the huge wastages and unreasonable prices of the
commodities.
The research team undertook a survey where many retailers in the organised and the
unorganised sector were interviewed. Primary data was collected regarding the margins
lapped up by the intermediaries in the supply chain. The report elaborates how the new
proposed model will reduce cost of distribution of FMCG and hence benefitting the
consumers. Also it will enable the fair priced fresh vegetable (without wastage) to people
located in different areas.
The logistics industry in India is evolving rapidly and it is the interplay of infrastructure,
technology and new types of service providers that will define whether the industry is able to
help its customers reduce their logistics costs
and provide effective services (which are also
growing).
The annual logistics cost in India is estimated to
be 14% of the GDP, which translates into USD140 billion assuming the GDP of India to be
slightly over USD 1 trillion. Out of this USD
140 billion logistics cost, almost 99% is
accounted for by the unorganized sector (such
as owners of less than 5 trucks, affiliated to a
broker or a transport company, small warehouse
operators, customs brokers, freight forwarders,
etc.), and slightly more than 1%, i.e.
approximately USD 1.5 billion, is contributedby the organized sector. So, one can see that the logistics industry in India is in a nascent
stage.
However, the industry is growing at a fast pace and if India can bring down its logistics cost
from 14% to 9% of the GDP (level in the US), savings to the tune of USD 50 billion will be
realized at the current GDP level, making Indian goods more competitive in the global
market.
The Indian logistics industry is growing at 20% vis--vis the average world logistics industry
growth of 10%. Since the organized sector accounts for merely 1% of the annual logistics
1 Logistics in FMCG and Commodities: Effectiveness and Solutions
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EXECUTIVE SUMMARY
1.1 INDIAN LOGISTICS INDUSTRY:
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cost, there is immense potential for growth of the sector. The major opportunities are
highlighted below.
For domestic transportation and warehousing, they have tie-ups with Indian companies. As
the Indian logistics scenario looks promising, these MNCs are expected to play a bigger role,
probably forming wholly-owned subsidiaries or taking the acquisition route.
The land which opens up wide array of opportunities for the logistics service providers across
the world is India. The high demand for the logistics services is due to the significant growth
of economy. A few years back the value of the India logistics market was is $14 billion and
will grow at a rate of 7-8 per cent. The logistics companies in India cater to millions of
retailers and meet the requirements of about a billion people. The list below gives the name
of the best logistics companies in India.
INTRODUCTION:
Products which have a quick turnover, and relatively low cost are known as Fast Moving
Consumer Goods (FMCG). FMCG products are those that get replaced within a year.
Examples of FMCG generally include a wide range of frequently purchased consumer
products such as toiletries, soap, cosmetics, tooth cleaning products, shaving products and
detergents, as well as other non-durables such as glassware, bulbs, batteries, paper products,
and plastic goods. FMCG may also include pharmaceuticals, consumer electronics, packaged
food products, soft drinks, tissue paper, and chocolate bars.
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S. NO. Companies
1. TNT Express
2. AFL
3. DHL & blue Dart
4. GCMMF (AMUL)
5. Gati
6. Safexepress
7. Ashok Leyland8. Agrawal Packers and Movers
9. DTDC
10. First Flight
1.2 TOP Logistics Companies of India:
1.3 INDIAN FMCG
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India s FMCG sector is the fourth largest sector in the economy and creates employment for
more than three million people in downstream activities. Its principal constituents are
Household Care, Personal Care and Food & Beverages.
The total FMCG market is in excess of Rs. 110,000 crores as per CNBC TV18 December. Itis currently growing at double digit growth rate and is expected to maintain a high growth
rate. FMCG Industry is characterized by a well established distribution network, low
penetration levels, low operating cost, lower per capita consumption and intense competition
between the organized and unorganized segments.
The Rs 85,000-crore Indian FMCG industry is expected to register a healthy growth in the
third quarter of 2008-09 despite the economic downturn. The industry is expected to register
a 15% growth in Q3 2008-09 as compared to the corresponding period last year.
The Indian FMCG market has been divided for a long time between the organized sector andthe unorganized sector. While the latter has been crowded by a large number of local players,
competing on margins, the former has varied between a two-player-scenario to a multi-player
one.
Unlike the U.S. market for fast moving consumer goods (FMCG), which is dominated by a
handful of global players, India's Rs.460 billion FMCG market remains highly fragmented
with roughly half the market going to unbranded, unpackaged home made products. This
presents a tremendous opportunity for makers of branded products who can convert
consumers to branded products. However, successfully launching and growing market sharearound a branded product in India presents tremendous challenges. Take distribution as an
example. India is home to six million retail outlets and super markets virtually do not exist.
This makes logistics particularly for new players extremely difficult. Other challenges of
similar magnitude exist across the FMCG supply chain. The fact is that FMCG is a
structurally unattractive industry in which to participate. Even so, the opportunity keeps
FMCG makers trying.
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1.4 THE TOP 10 COMPANIES IN FMCG SECTOR:
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India is 2nd largest producer of Fruits & Vegetable in the world.
India is the 2nd largest vegetable Exporter.
It is notable to see that there is great amount of wastage happening post Harvest. This
wastage is being estimated at 25% of total produce or approx Rs.50000 Cr US $ 10
Billion.
Indian Agriculture sector accounts for 17% of countrys GDP, produces 64%
employment and 18% of country's export.
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S.
NO.
Companies
1. Hindustan Unilever Ltd.
2. ITC (Indian Tobacco Company)
3. Nestl India
4. GCMMF (AMUL)
5. Dabur India
6. Asian Paints (India)
7. Cadbury India
8. Britannia Industries
9. Procter & Gamble Hygiene and
Health Care
10. Marico Industries1.5 INDIAN VEGETABLE AND FRUITS INDUSTRY
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Indias share is only 1% of World trade.
It is also observed that Vegetables and fruits are the highly unevenly priced goods
whereas price can vary upto 400% or even more between different cities1.
Hence this shows mismanagement in perishable vegetables which degrades the
quality and increase price variation.
1.6 Objective: To study the role of logistics and its effectiveness in FMCG and commodities
(perishable vegetables and fruits).
1.7 Scope of the study: Based on the study done on retailers and wholesalers of Bangalore
(5-6 in number), a super stockist of Dabur and Unilever in Begusarai, Bihar. Commodity
prices (vegetables and fruits collected from people interviewed on phone as on 5th January of
Sources 1: Times of India 17th December, prices from farm to mandi up by 400%
Lucknow, Agra, Delhi.
1.8 Significance of the study: Of high importance to study all the sector and how a managed
logistics can better off manufacturers and consumers in FMCG and farmers and consumers in
commodities market.
1.9 Research Methodology:
Study is based on primary as well as secondary data.
1.10. Sources of primary data:
5 retailers and a wholesaler interviewed in Kormangla area.
Interviewed a super stockist of Dabur and Unilever in Begusarai, Bihar.
Consumers interviewed on phone reporting the prices of vegetables in Lucknow, Agra and
Delhi.
1.11 Sources of Secondary data:
Sites of FMCG companies and logistics companies.
Reports on FMCG and logistics sector
Prices of vegetables from web sites.
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1.12 Data Collection:
The retailers in Kormangala were interviewed personally by our team on 8 th Jan in the
evening.
Information of the percentage division and other details were given by super stockistin Begusarai, Bihar through a phonic interview.
Rates of vegetables were given by two consumers from each city on phone.
All the other secondary data was collected through internet from various companies
sites.
2.1 Channel Structure (HUL as an example):
Typically, the goods produced in each of the HUL's 40 factories are sent to a depot with the
help of a carrying and forwarding agent (C&FA). The company has its depot in every state of
the country. The C&FA is a third party and gets servicing fee for stock and delivery of the
products. In each town, there is at least a redistribution stockist (RS) who takes the goods
from the C&FA and sells them to retail outlets.
2.2 Super stockist or Redistribution Stockists:
This is going to be reduced to only one with effect from next month of this year.
Sales Margin: 4.76% which includes cash discount, unloading expenses from
depot, distribution expenses to retailers, incentive schemes & other incidental
expenses (3% if company covers the cost of transport).
Modes of transport used: Rickshaw, tempo.
Areas of Operations: Marked for each of the RS.
Selling Operations: RSs sells the goods to:
Wholesaler (gets 1.5 % max. discount from RS)
Retailers (gets 1.0% max. discount from RS)
2.3 Wholesaler:
Gets cash discounts and other schemes promoted by HUL (gets points under Vijeta Scheme).
2.4 Retailers:
Total retailer base in Jamshedpur: Approximately 1070.
Sales Margin: Depends on the product
Soap, detergents 8% on MRP
Cosmetics 10% on MR
Table1: Distribution of profit shared by the channel members in Dabur products:
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Product
name
CNF(2%)+transportation
reimbursed
invoice+2% =super
stockist invoice
Super
stockist
His billing +
3%
=wholesaler
Wholesaler
or sub
stockist
+3%=retailer
Retailer
+7-
15%=consumer
Mrp
Dabur-lal
dant manjan
10.34 10.56 10.92+vat
12.5%
12.71 14
Vatika oil
150 ml
33.28 33.96 35.1+vat
12.5%
40.84 45
Dabur
chawanprash
160.40 163.68 168.59 173.65 200
Source: Super stockist Dabur Begusarai, Bihar (Sanjay Kumar Roy)
Exhibit 1: Distribution Expenses as percentage of Sales
Distribution Expenses as % to
0
1
2
3
4
5
6
7
HUL Dabur Reckit
Benckiser
Godrej P&G
Hygiene
ITC
%of sales in distribution
Source: PWC report on Indian FMCG.
It is noticeable that a huge amount of companies sales is gone as expenses in logistics for
distribution. In India logistic expense is 14% as compared to 9% in foreign countries
(developed nations) and here we see even after manufacturing on average 5% of sales are
incurred in transportation.
2.4 Motive behind having so many channel partners:
Just to reach out to the customers in a better way.
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Let us see what the cost is and profit share distribution of a FMCG product.
Exhibit 2:split up components of MRP of an average FMCG product
Companies Cost
and Profit 65%
Distribution Cost5%
CNF +SuperStockist +Wholesaler 8%
Retailer 10%
VAT 12.5%
Almost one third of the total effort is wasted in making the products available to the
customer. Hence a better and more effective distribution channel is required so as to facilitate
the under privileges section of the society who are yet not in a position to use these products
and to better off the current users.
Focussing Agra and Delhi
1st day: Fresh vegetables from farms reaches the nearby town and cities where the farmers
sell their vegetables through auctions.
1st day continued: Hence first day vegetables from the nearby villages, Runukta, Achnera will
reach Agra in the morning and may reach second day if coming through some small town. In
Agra vegetables will be divided into two parts one which will be sold in the city and others
which will fill up the demand of the nearby bigger cities, hence they leave for that city.
Major demand comes from Delhi which is situated 200 km away from Agra and connected
by NH-2.Almost taking 6 hours to reach. Hence is available for sale in Delhi on second day
evening or morning.
How a price multiplies because of channel members and transportation cost:
Table 2: prices varying in places close to each other(6.5+53% of 6.5=10 and so on)
Vegetable
name
Farmers price Agra price Delhi price Percentage
split(increase)
Potato 6.5 10 20 53%+153%=206%
Tomato 7 12 21 71%+128%=199%
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3.1 Commodities logistics (vegetable and fruits)present model:
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Spinach 2 4 9 100%+250%=350%
Onion 3.75 6 10 73%+106%=179%
Sources: Two people from each cities giving rates and person interviewed at Agra sabzi
mandi.
This may look startling but it is true prices shoot up in just two hundred kilometres. What can
be the probable reason?
Transportation cost of potato for two hundred kilometres is on average for a truck carrying 15
ton (Rs10,500 fare1) is Re.1 per kg but it doubles and increases by almost Rs.9. Vegetables
like spinach which are highly perishable almost becomes life less but sells for more than 250
percent.
Hence this price disparity and logistics should be look into in order to enable more and more
#Sources: Maruti transport, Firozabad.
consumer to have reached to fresh vegetables at moderate prices so that we can have a
healthy India.This is not just the problem in Delhi other big cities like metros Hyderabad,
Bangalore, Ahmedabad, Lucknow face similar situations. Hence there is a strong need of a
managed logistics focussed on this 40billion dollar industry.
4.1Who says logistics expenses are worry some?
This new model can revolutionise the distribution of FMCG products:
HUL's products are distributed through a network of 4,000 redistribution stockists, covering
6.3 million retail outlets reaching the entire urban population, and about 250 million rural
consumers. There are 35 C&FAs in the country who feed these redistribution stockists
regularly.2000 supplier and associate supply material for its 40 plants.
Dabur supplies through a channel of 25 CNF.
What is interesting to see is that companies which are smaller cannot afford to have hefty
infrastructure like 35 CNF. Even 4000 redistribution stockist are not able to make sure that
every city has a redistribution stockist.
This new model will remove the entire intermediary channel between company and retailer.
There shall be only on distributor who will work for several companies simultaneously. The
distribution company will have a large warehouse in all the states and small warehouse in all
the smaller cities. They will collect products from different companies and then can transfer it
to their city warehouse as and when required. For very small town where there is no city
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4 Recommendations
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warehouse the company can transport all the demanded products of different companies.
Hence full payload capacity of the truck will be used, as of now different companies will
reach their retailer through different independent source thus increasing the total expense in
transportation.
From the city warehouse all the demand of the local city will be met and transportation will
be done with the help of Tempos and Lorries.
4.2Sales force of the company: They will be efficiently used and will now answer just to the
distributor.
4.3Profit to Companies: Total of thirteen percent cost of the total cost was spent on
transportation and channel members margin(2+3+5+3). If company is able to make extra 2%
of profit that there performance will increase drastically. For example net sales of HUL were
870379 lakhs and profit was 971721 lakhs hence profit comes to 11% of the total sales. Extra
1HUL balance sheet NSE-india.com (first half April to Sept 09)
two percent will increase the profits by 20 percent.
4.4 Profit to consumers: FMCG sector is a highly competitive sector and hence companies
will eventually pass on the added benefit to the consumers and hence they will also get better
off.
4.5 Vegetables can they be more nutritious and fresh and yet cheap?
Yes, it can be.
Table 2 exhibits: How vegetables go costly by over 200% in just 200km where in
actually the transport cost is just 15 to 25 percent.
200 kilometres can be covered in 6-7 hours but yet it almost takes 24-36 hours toreach to the big cities.
Where the wastage in developed nation is 2-4% in India it is as much as 25%
(international firm concurs report )
Food inflation in India reached to stunning levels of 20% hence if wastages avoided
we can be the biggest exporters of vegetables in the world.
4.6 How will it be achieved?
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The model which has already been discussed can work as the infrastructure for vegetable
distribution model. This model will be effectively solve all the problems which are faced by
the current system.
Transportation cost on the extreme higher side can be 25% but then also the price
rises by 200%.
Solution:Hence to solve this problem the local warehouse will collect the vegetables
(perishable and others) in the morning when they are brought from the farms and
there by loaded into the trucks and they will reach the destination in average 6-7 hours
and hence available for the distribution in the destination city by the evening (this is
the time when most of the people go to collect the vegetables from the market.
Second problem was of the extensive middleman margins which inflates the price to
200%.
Solution:Hence probably with the managed supply of vegetables fresher vegetables
can be packed and priced. Hence branding the commodity like vegetables will
inculcate the trust among the consumers and hence it will be very profitable for the
company which is distributing all the products.
The major reason for the wastages in this particular industry is that they perish very
quickly with time hence once they are supplied in time a considerable amount of
wastages will be saved.
Now the biggest question that can come to anyone mind is that why anyone would preferto sale vegetables to us (farmers) and then sell our vegetables(distribute) and consumers
to consume our product.
Hence to answer all this if a vegetable are being sold for three times the price which
farmers get hence we have got a huge margin to distribute and make them sell our
products.When consumers will get a better value for money they will surely buy that
packed vegetable(commodity branding)
4.7 Financial aspect of the model:
The whole model is very lucrative as if we just distribute products of three companies
than also the total product distributed through our channel will be almost 30,000 crore (70
percent of what is sold by top 3 companies in an year-70 percent is traded through
modern trade mechanism) and removing the expenses, distributing company can easily
save 5-6 percent. Hence total potential for a company to earn through distribution of
FMCG is close to about 1500 crores almost equal to the profit earned by the Hindustan
Unilever in the financial year 2008-09.
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Now the contribution by distributing vegetables and fruits: This industry will command a
margin of close to 30-40% and turnover of this sector is bound to be high as total industry
is worth 40 billion dollars and 98% of it is unorganised and very unevenly priced.
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