INDEPENDENT PUB/BAR SCORING BOOKLET...9 INDEPENDENT PUB/BAR SCORING BOOKLET 10 FIRE SAFETY Achieved...

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SCOTLAND

BEST BAR NONE

I N D E P E N D E N T P U B / B A R S C O R I N G B O O K L E T

www.bbnscotland.co.uk

2 I N D E P E N D E N T P U B / B A R S C O R I N G B O O K L E T

I N D E P E N D E N T P U B / B A R S C O R I N G B O O K L E T2

A P P L I C A N T D E TA I L S 3

V E R I F I C A T I O N S E C T I O N 3

S C O R I N G T O TA L S 3

A S S E S S M E N T S E C T I O N S

P r e v e n t i o n o f C r i m e a n d D i s o r d e r

1 C a pa c i t y 4

2 S E C U R I T Y 4/5

3 D R I N KS / D R U N K E N E S S 5

4 D R U G S 6

5 T H E F T S / H O U S E B R E A K I N G 6

6 D I S O R D E R 7

P u b l i c S a f e t y

7 T E R R O R I S M A WA R E N E S S 7

8 F I R S T A I D 8

9 G L A S S 8

10 F I R E S A F E T Y 9

11 B U I L D I N G S A F E T Y 10

12 T R A N S P O R T 10

13 D I S A B I L I T Y 10

P r e v e n t i o n o f P u b l i c S a f e t y

14 T H E E N V I R O N M E N T ( N O I S E ) 11

15 C O M M U N I T Y E N G A G E M E N T 11

16 L I T T E R / WA S T E 11

P r o m o t i o n o f P u b l i c H e a lt h

17 P U B L I C H E A LT H 12

18 P U B L I C H E A LT H – K E E P I N G P E O P L E S A F E 12

P r o t e c t i o n o f C h i l d r e n f r o m H a r m

19 C H I L D R E N 13

20 A D D I T I O N A L B O N U S Q U E S T I O N S 13

21 OTHER ISSUES/GENERAL OBSERVATIONS TO 14 ASSIST LOCAL CO-ORDINATOR

22 V E N U E S E C T I O N F O R C O M M E N T A N D PA R T I C I PA T I O N 15

C O N T E N T S PA G E N o


Applicant Name

Email Address

Name of Premises

Email Address (if different)

Telephone Number

Operating Company

Email Address (if different)

Address

A P P L I C A N T D E TA I L S

Operating Capacity

Signature Licensee:

Date:

Scoring Booklet Reviewed By Applicant

Signature Assessor:

V E R I F I C A T I O N S E C T I O N

Yes No

S C O R I N G T O TA L S

Criteria LicensingLocal use – ie Fire or Bonus

Total Potential

Essential

Desirable

Essential/Desirable

Bonus

TOTAL

Bronze/Accredited

Silver

Gold

National Nomination


A S S E S S M E N T S E C T I O N S

C a pa c i t y1 Achieved National

E Venue manages capacity effectively. YES

D Venue uses comfort factor to manage capacity.

D Venue has documented policy with regard to capacity and overcrowding and enforces this. (not operating plan)

A d d i t i o n a l c o m m e n t s :

S E C U R I T Y2Achieved National

E Venue has a written security policy. YES

E Venue has evacuation policy. YES

E Venue has search policy. YES

E Venue holds regular security reviews/briefings.

E Staff monitor customer behaviour within the premises.

E/D

Venue operates a CCTV Surveillance System which conforms to the Data Protection Act, displays signage and is capable of providing identification images of persons entering and exiting the premises (Essential if condition of licence).

D Venue has consulted with a trained CCTV Officer regarding system design and specification.

DIf door staff are employed, the venue records details of SIA Licence Badges and what company is used. Door staff actively monitor queuing outside the venue.


S E C U R I T Y ( C O N T I N U E D )2 Achieved National

D Venue has written/electronic incident recording system.

D Venue has documented lost and found property system.

D Venue has a refusal register which records details of persons ejected/barred.

D All staff are easily identified through the wearing of uniforms, badges etc.

BWhere an external security firm are used to provide door staff, the security company are part of the Security Industry Authority Approved Contractor Scheme (ACS).

B Full notes are taken of security reviews/briefings and any follow up action.


D R I N KS / D R U N K E N E S S3 Achieved National

E Venue provides staff training with regard to licensing issues. YES

E Staff are provided with regular refresher training regarding drinks/drunkenness and documented.

D Venue has policy to discourage drink driving.


S E C U R I T Y ( C O N T I N U E D )2


Achieved National

E Venue has a written policy regarding drug misuse and a zero tolerance approach to actively prevent drug misuse. YES

E Venue provides documented staff training with regard to controlled drugs.

DVenue has a policy regarding the retention of drugs including how ‘drugs’ are documented, bagged, tagged, placed in drug safe or alternative secure location and the police are called.


2 D R U G S4

Achieved National

E Venue has an anti-theft policy in place. YES

E Venue has an alarm or other security measure to protect the premises when empty. YES

E Venue has documented toilet checks.


2 T H E F T S / H O U S E B R E A K I N G5


6 Achieved National

E Venue has a written policy to deal with disorder. YES

E Venue has documented staff training re disorder policy.

D

Venue has a weapons policy which includes awareness in knives, weapons, current legislation and the safe seizure/retention of weapons including how ‘weapons’ are documented, securely bagged, tagged and placed in a safe or alternative secure location and the police are informed.

D Venue provides staff training in relation to preventing disorder/conflict management.

D Venue has policy for the preservation of any crime scene until the police arrive after an outbreak of disorder or crime.

D Venue has a dispersal policy.

B Venue works in partnership with police and other agencies to promote crime prevention.


D I S O R D E R

Achieved National

D Venue has evacuation policy in respect of bomb threats and suspect packages and staff are aware.

B Staff have attended NACTSO or police Counter Terrorism awareness seminars.


2 T E R R O R I S M A WA R E N E S S7


Achieved National

E Venue has first aid facilities. YES

EVenue has an accident reporting system in compliance with Health and Safety Regulations and the Reporting of injuries, Diseases, and Dangerous occurrences regulations 1995.

YES

E/D Venue has trained first aiders on duty at all opening times (Essential if open after 1.00 am or a condition of licence).

D Venue has a first aid/quiet room to treat injured persons.

B Venue has a defibrillator and staff are trained to use it

BVenue is aware of Out of Hospital Cardiac Arrest Scheme (OHCA) and staff have sought Training in CPR from Scottish Fire and Rescue Service (locations signposted on BBN website)


2 F I R S T A I D8

Achieved National

E Venue has an effective glass collection policy. YES

E/D Venue uses plastic or toughened glass (Essential if condition of licence).

D Venue has a policy preventing open bottles and glasses being carried out.

D Perimeter checks made outside for any glasses or bottles.

B No insecure/open bottle skips or bins are stored in public areas.


2 G L A S S9


F I R E S A F E T Y1 0 Achieved National

E Venue has a written fire safety and evacuation plan which staff have access to and are trained in. YES

E

Venue has a method of raising the alarm in event of fire with records to show regular testing and maintenance, with measures put in place to reduce unwanted fire alarm signals (false alarms) if appropriate.

YES

EVenue considers general housekeeping and storage inside and outside the building, fire exits and escape routes must be available, free from obstruction and well lit at all times.

YES

E Venue has a regularly reviewed written fire safety risk assessment. YES

E A fire safety log book is maintained and includes all test records, maintenance, fire drills and all relevant fire training. YES

E All fire equipment is inspected and/or serviced regularly and records are available. YES

DVenue is aware that they can obtain fire safety advice from the local fire and rescue service and will implement any advice given.



Achieved National

E Venue must ensure building and contents are in good order at all times. YES

E Venue has an effective ‘spillage’ policy. YES


2 B U I L D I N G S A F E T Y1 1

Achieved National

D Venue proactively displays information to customers with regard to accessing taxis and public transport.

D Venue provides active assistance to customers by providing a free taxi phone service/or calling a taxi.

D Venue provides a safe waiting area for customers to wait for taxis or other transportation.


2 T R A N S P O R T1 2

Achieved National

D Venue provides suitable disabled access.

D Venue has disabled toilets.

D Staff undergo disability awareness training.

BVenue provides aids for disabled persons (e.g. different sized cups and handles for persons with limited hand function, Braille menus, etc.).


2 D I S A B I L I T Y1 3


T H E E N V I R O N M E N T ( N O I S E )1 4 Achieved National

E Venue has a documented ‘noise’ policy during operating hours for amplified sound and customers. YES

D Venue displays customers notices on noise.

D Venue has a clear dispersal policy relating to customers leaving the venue with regard to noise prevention.


L I T T E R / WA S T E1 6 Achieved National

E Venue recycles glass, cans, paper etc. YES

D Venue clears surrounding area of litter from premises (flyers, plastics, glassware, fly posting, etc.).


C O M M U N I T Y E N G A G E M E N T1 5 Achieved National

D Venue is a member of Pub Watch or similar recognised group.

B Venue is involved in one or more community initiatives or charities.



Achieved National

D Venue promotes the sale of non-alcoholic drinks.

D Venue offers wine in measurements of 125ml.

D Venue promotes special initiatives to encourage responsible drinking.

D Venue promotes the sale of food on their premises.

D Venue actively promotes any local or National sexual health campaigns.

DVenue actively promotes mental health awareness and wellbeing ofcustomers and staff.

B Venue actively promotes awareness of diversity/hate crime


2 P U B L I C H E A LT H1 7

Achieved National

D Training is provided to all staff in identifying vulnerable persons.

DA written duty of care policy is in place to reduce risks to vulnerable people being ejected from or refused entry to a premises.

D Training is provided to all staff in identifying the behaviours of sexual predators.


2 PUBLIC HEALTH – KEEPING PEOPLE SAFE1 8


1 9 Achieved National

E Staff check identification of young persons as per the requirements of Challenge 25. YES

E Staff must be trained regarding to age/alcohol related offences. YES

EVenue displays appropriate posters or other materials warning against underage drinking or stating that proof of age may be required, etc.

YES

B Venue demonstrates examples of forged identification cards as part of staff training.

BStaff are instructed to retain any fraudulently altered or fake identity presented to them and have a policy regarding how they are stored.


C H I L D R E N

2 0Achieved National

BVenue participates in BBN Social Media – either via Local or National BBN accounts for Twitter and/or Facebook and can evidence this to assessor.

B Venue adds the BBN Logo to its own website and/or brand materials


ADDITIONAL BONUS QUESTIONS – NEW FOR 2017-18

Materials will be available to download from website in support of new questions. Beer Mats/Door Stickers will be available and signage highlighting why being part of BBN is a positive for the customer will be available.


2 1 O T H E R I S S U E S / G E N E R A L O B S E R VA T I O N S T O A S S I S T L O C A L C O - O R D I N A T O R


V e n u e S e c t i o n f o r A d d i t i o n a l C o m m e n t

You will be assessed by a BBN assessor across the 5 Licensing Scotland Objectives and the key standards of Best Bar None. Now is your opportunity to summarise how you meet key indicators, listed below. This will assist your local and national co-ordinator to guide their decisions for nomination for the awards process.

Criteria Evidence (bullet points is sufficient)

Customer Care

Staff Training

Community support and engagement

Safety practices

Partnership working

Social Responsibility

Measures to reduce alcohol related crime

Physical enhancements to improve safety

Additional information which makes you stand out from other venues in your category.

Unit 10, Alpha Centre | Stirling University Innovation Park | Stirling | FK9 4NF

01786 447441

[email protected]

twitter.com/SBRC_Scotland

Scottish Business Resilience Centre

www.bbnscotland.co.uk

SCOTLAND

BEST BAR NONE

INDEPENDENT PUB/BAR SCORING BOOKLET...9 INDEPENDENT PUB/BAR SCORING BOOKLET 10 FIRE SAFETY Achieved...

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