increasing your bottom -line fileDesigned to accelerate leadership performance, business Psychology...

increasing your bottom-line

In Association with The Business Psychology Unit University College London

© Copyright 2001-2016 8ack International FZ-LLC All Rights Reserved

The Programme

Charged with navigating an evolving global marketplace, leaders of today's multi-business firms must be able to meet immediate human capital demands, develop themselves as leaders and their greatest asset: their people. business Psychology taps the latest research to help you generate people power and thereby capitalise on exciting new opportunities. You'll emerge from the Programme with a greater insight into the people strategies needed to sustain competitive advantage, drive performance, and position your organisation for future success. There are many competencies that executives need to master as multifaceted leaders, including an in-depth understanding of: These eleven half-day sessions can be tailored to meet your specific needs by being shorter or longer. The aim is to be practical but also to give all participants the necessary concepts to understand behaviour. You may choose to select one, two or all eleven sessions. The choice is yours. All these sessions have been run many times in different countries including: Brazil, Dubai, Hong Kong, India, Japan, Norway, Oman, Singapore and the UK.

• Change Management • Organisational Management

• Emotional Intelligence • Performance Management

• Engaging and Motivating Your Staff • Psychometric Testing and Other Methods

• Negotiation, Persuasion and Influence • Self Awareness and Self Development

• From Good to Great as a Leader • Talent Management

• The Psychology of Individual Differences


Assessment

To help you in deciding which sessions to choose, it may be appropriate to invite all participants to undertake a psychometric assessment: an accurate and objective way to measure competence in the work place.

The Emotional Intelligence Questionnaire (TEIQue) has been developed by Dr K V Petrides and Professor Adrian Furnham – both of University College London.

An emotional intelligence assessment can help participants manage their people better, equip individuals with the skills to be more successful, facilitate more productive teams and enable better communication throughout the organisation. Research suggests that emotional intelligence accounts for as much as 31% of success in management contexts. The questionnaire comprises 153 questions ranked through seven options from 'completely agree' to 'completely disagree'. It takes 15-20 minutes to complete. There are no right or wrong answers, no bad scores, simply facets of emotion.

The analysis of results from the above assessments support session choices and tailoring recommendations as well as helping to decide how much time to allocate to which sessions.


Methodology

Designed to accelerate leadership performance, business Psychology: • Equips participants with ‘know-how’ through Professor Furnham sharing his knowledge, insights and up-to-

date research findings

• Enables participants to embrace ideas, concepts and methods presented through discussions, activities, undertaking tests anonymously, interacting with Professor Furnham and working closely with your fellow participants

• Empowers participants to resolve business challenges and, vitally, add value to your organisation’s most important asset - your people

The Programme follows an interactive, experiential format as opposed to a listening-only format, as in many events, where a series of speakers present in ‘procession’ mode. This interactive format adds a dynamic dimension to the learning experience, inspiring participants to make immediate improvements in their organisation. Here's a cross-section of what participants have said about their business Psychology experience. "...the use of real and practical business examples..." Director of Finance "...the enthusiasm of Professor Furnham for his subject..." Chief Executive Officer "...gave structure to prepare for negotiation situations..." Regional Sales & Marketing Manager Above all, business Psychology is lively, upbeat and immensely practical.


At the End of the Session You Will:

Understand

• The Six Basic Strategies of Change Management • The Lessons from Change Programmes that Have Tried and Failed • How People Typically React to Change and How To Help Them Adjust

Know How-to

• Deliver Revolutionary Change and Evolutionary Change • Manage the Pre-launch, Launch and Post Launch Phases to Sustain Change • Set Up Metrics for Working Out How You are Doing in the Whole Change Process

Discussions and Activities

• Sustaining Change • Examining Different Models of Change • Changing People vs Changing Processes

Change Management



Understand • What You Need To Do to Increase a Person’s EI • Why, When and How EI is Important in the Workplace • The Difference Between Emotional and Cognitive Intelligence

Know How-to • Measure EI in Staff and Applicants • Coach Someone with Low EI to Get Better • Use Emotional Intelligence to Increase Staff Engagement and Productivity

Discussions and Activities

• Completing The Trait Emotional Intelligence Questionnaire • Dealing with Two Agendas: Pursuing Your Own and Understanding Theirs • Counseling Skills and Effective Responding: Social Skills and Social Intelligence

Emotional Intelligence



Understand • Five Important Theories of Motivation • The Relationship Between Engagement and Productivity • The Meaning of Job Satisfaction, Commitment and Engagement

Know How-to • Measure Engagement in Your Staff • Apply Motivational Techniques that Work • Train Your Managers in Motivational Methodology

Discussions and Activities •. Designing Your Own Motivational Package • Cultural Differences in Motivation and Performance • Completing Various Satisfaction and Engagement Questionnaires

Engaging and Motivating Your Staff



Understand • The Six Fundamental Influencing Techniques • How Emotional Factors Influence People's Behaviour in Negotiations • How Your Personal Style may Help or Hinder Your Negotiation Success

Know How-to • Plan and Start The Negotiation Process • Adjust Your Approach to The Preferences and Style of The Other Person(s) • Present Your Case to Others to Make it Maximally Effective and Persuasive

Discussions and Activities • Detecting Deceit in Others • The Prisoners Dilemma Game • Discovering and Disguising Agendas

Negotiation, Persuasion and Influence



Understand • The Three Essential Tasks of All Leaders • What Factors Help People Get to the Top and Keep Them There • What Differentiates Really Great Leaders.... and How to Become One

Know How-to • Recruit, Select, Engage and Motivate Great Teams • Execute Strategic Planning and Communicate that to Staff • Deal with All the People, Process and Procedural Problems at Work

Discussion and Activities • Why Some Leaders Fail • It’s Tough at The Top; Coping With Stress in Top Jobs • How To Do “Tough Love” and Confront Poor Performance

From Good to Great as a Leader


At the End of the Session You Will: Understand • The Three Tasks of All Managers • Dealing with Ambiguity and Stress • Your Personal Management Style and its Consequence

Know How-to • Engage and Motivate Staff • Start Strategic Thinking Initiatives • Manage People from Different Cultures

Discussions and Activities • Strategic Thinking and Force-field Analyses • The Changing Workplace and Changing Needs • Cultures’ Consequences: Managing a Diverse Work-force

Organisational Management



Understand • The Theory behind Performance Management Systems • How To Prevent Performance Management Systems from Failing • The Essential Skill Set Associated with Performance Management Systems

Know How-to • Measure All Aspects of Performance • Conduct a Progress Review with Staff • Ensure Staff are Rated Accurately and Honestly

Discussions and Activities • Clarification of Criteria for The Business Environment • Rating and Measuring; Three Types, their Consequences, How To Improve • Experience of Performance Management Systems and Consideration of Alternatives

Performance Management



Understand • Selecting IN and Selecting OUT • How, When and Why We Need to Assess People at Work • Limitations of Interviews, References and Application Forms

Know How-to • Evidence of the Validity and Usefulness of Each Technique • Evaluate the Cost vs Benefit of Spending Money on Tests • Determine the Difference Between Selection and Development

Discussions and Activities • Completing Tests of Personality, Beliefs, Attitudes and Values • A Complete Guide to Which Questions to Ask When Selecting and Buying a Test • A Look at Tests of Ability and the Opportunity to Complete and Score Some Tests

Psychometric Testing and Other Methods



Understand • What are Your Potential Strengths and How To Engage with Them • How You Behave and How To be More Effective When Under-Pressure • What are Your Real Developmental Needs and How To Deal with Them

Know How-to • Work with People Who have Very Different Strengths Profiles • Help Your Staff and Colleagues Achieve Greater Self-Awareness • Obtain and Use Feedback from Others to Increase Self-Awareness

Discussions and Activities • Questionnaires on Your Dark Side Traits • Using Strengths Finders to Understand Oneself • The Johari Window and the Importance of Self-Disclosure

Self Awareness and Self Development



Understand • Where Talent Comes From • The Special Needs of High Flyers • Creativity, Genius and High Flyers - The Connection

Know How-to

• Preventing “Derailment” in High Flyers • Define and Measure Abilities and Talents • Recruit, Select, Induct and Manage High Flyers

Discussions and Activities • How People Become “Categorised” as High Flyers • Completing Three Personality and Two Cognitive Ability Tests • Business Options i.e. Should the High Flyers List be Kept Secret?

Talent Management



Understand • Differences in Abilities, Personality and Values • Theories of Personality from Freud to Neuroscience • What is a Personality Clash and What to Do About It

Know How-to • Deal with People Who are Different from You • Predict Behavior Once You Know a Person’s Profile • Write a Descriptive, Psychological Assessment of Other People

Discussions and Activities • What it Means to Have a “Personality Clash” • Born or Made: What You Can and Can’t Change • What We Have in Common is That We are All Different

The Psychology of Individual Differences


Adrian is on the editorial board of a number of international journals and the previous elected President of the International Society for the Study of Individual Differences. A newspaper columnist, he regularly writes about leadership in the London Daily Telegraph and has had columns in The Financial Times and currently has a column in The Sunday Times. Also, he regularly appears on BBC radio and television. Adrian has worked extensively with a variety of multinational organisations including; Vistage International (the world’s leading chief executive organisation), Goldman Sachs, British Airways, The Chartered Institute of Personnel & Development, Cathay Pacific, The Foreign Office, Barclays Bank, Marks & Spencer, Air New Zealand, Channel Four, Boots and the Ritz Hotel. He is also a member of The Leadership Trust’s Advisory Council and on the board of The Tavistock Institute. Adrian has written over 650 scientific papers and 60 books, primarily about leadership and management. Adrian is a renowned business speaker at corporate conferences - approachable, well-informed and entertaining. His witty insights into human behaviour provide an excellent foil for the seriousness of his subject.

Professor Adrian Furnham

The Programme is presented by Professor Adrian Furnham MA MSc MScEcon DPhil DSc DLitt FBPsS CPsychol; a Fellow of the British Psychological Society, the second most productive psychologist in the world since 1980 (as ‘counted’ by number of articles published), a mould-breaking academic, a leading consultant on organisational behaviour, writer, raconteur and broadcaster. He is a Professor of Psychology at University College London, a founder and director of Applied Behavioural Research Associates (ABRA) a management consultancy specialising in performance appraisal, personnel and corporate assessment and adjunct professor at BI Norwegian School of Management and one of the world's leading business psychologists.


Mike Atack

Mike Atack - Founder and Managing Director of 8ack International - is one of the finest motivational facilitators and presentation skill instructors in the world. Thousands of clients who are excelling in their careers are proof of that.

A seasoned financial services professional whose career was forged in the tough world of investment consultancy in the UK, Mike switched to professional development for senior managers in 1995 after a personal development course yielded remarkably successful effects on his own career.

This personal transformation made him realise how big was the need within business for executives to become better presenters. He became determined to produce a state-of-the-art offering for them. In 2001 he formed the 8ack Organisation working both with corporate clients and educational institutions and in 2005

brought the company to Dubai. Since then he and his expert team have run more than 200 talking Presentations workshops in the GCC, of which one third were in-house programmes. Mike has personally coached over1,500 Executives - making over 15,000 presentations - including many Managing Directors who have taken part in this powerful professional development programme.

Mike has also facilitated a string of highly successful Leadership Workshops, Forums and Seminars in Dubai during his time here. His reputation is so high that his sessions always sell out.

His skill lies in his ability to unlock people’s potential to change their lives for the better because they become better at what they do. It’s the 8ack Effect.

Mike’s role in the Programme is as a facilitator. His job is to manage the process of information exchange. In short, his responsibility is to ensure the journey meets the destination.

More about 8ack may be found by clicking here.

http://www.8ack.com/


Booking

We look forward to the opportunity of working with you.

Call +971 (0)4 3625264 Email [email protected] Go to www.8ack.com/register

To Arrange an Initial Discussion:

Mike Atack Managing Director 8ack International FZ-LLC

mailto:[email protected]

http://news.8ack.com/8ackinternationallz/lz.aspx?p1=T054S81206&CC=&w=83&cID=0&cValue=1

increasing your bottom -line fileDesigned to accelerate leadership performance, business Psychology...

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