Increasing Enterprise IT Visibility

Visit us at: www.itinvolve.com

Follow and engage with us on Twitter: @ITinvolve

What we often hear…

“We want to understand and visualize what it takes to deliver an application / business service end-to-end”

From the application layer down stack to all the supporting infrastructure

The policies and regulations that govern it

The documented and undocumented knowledge we have about it

Changes in flight, incidents open

And more…

The Goal of Enterprise IT Visibility

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Trends like cloud computing, agile development, and mobile access aren’t

making this goal any easier to attain

In Our Experience…

• Most IT shops aren’t getting what they need from CMDBs, discovery tools, or asset management tools

Data often isn’t trusted

Missing critical info (e.g. policies, tribal knowledge, back up and recovery procedures, automations, etc.)

Visualization is complex, impersonal

• Fall back on private spreadsheets, outdated Visios, emails, and meetings

Slows things down, drains productivity

Never quite sure you have the right people involved, right information

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Policies

People

“Knowledge-Bases”

IT Management Tools

CMDBs & Discovery Tools

Asset Repositories

SharePoints & Wikis

Other Sources

Visibility Questions We Can Help Answer

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Architecture Design

• How confident are you that you have accurate data about current configurations?

• What if those configurations change, how do you find out about it?

• Do you have visibility into policies and critical tribal knowledge?

Automations

• Do you have full visibility into all automations running across your environment, what they do, when they run, and who wrote them?

• Are you able to quickly modify automations with full understanding of upstream and downstream impacts?

• How do you ensure visibility into settings not managed by automations?

Compliance and Policies

• What if you could satisfy compliance and policy requirements while avoiding project delays and audit findings?

• What if you had full visibility into resources governed by regulations, policies, & standards?

• What if IT teams could collaborate better to reduce compliance risks and to make better informed decisions?

Tribal Knowledge

• How effectively do you capture tribal knowledge today?

• Do your teams complain about writing knowledge articles and out of date knowledge bases?

• Do you hear statements like, “I don’t have time for this, just trust me. I’m the expert.”?

ITinvolve Value

① Define the best designs for projects

Comprehensive visibility into current state

Analysis + collaboration to assess project risks

② Automate configurations, make changes

accurately

Comprehensive visibility into automations

Analysis + collaboration to assess change risk

③ Avoid project delays, audit findings

Proactive and comprehensive visibility into

compliance and policy relationships

Analysis + collaboration to assess compliance risk

④ Leverage your expertise

Organize knowledge you have in one place

Capture tribal knowledge in real-time as people

do their jobs

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“We need to better understand relationships and dependencies between physical assets, and also be able to track the policies and knowledge that relate to those physical assets. We selected ITinvolve because it was the only company we found that has a unique, cloud-based solution to help us better manage our IT assets.”

- Melissa Kraft, Systems Security Manager, City of Denton

Know Your Current State. Make Better Decisions.

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