Increase Sales Improve Operations
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AT Agent Technologies, Inc. Agent Technologies, Inc. Ben Moore Increase Sales Improve Operations Even in an Economic Downturn
description
- Learn over 10 Ways to Increase Sales - Learn over 5 Ways to Improve Operations - Learn How to Track & Analyze Business Results
Transcript of Increase Sales Improve Operations
AT Agent Technologies, Inc.
Agent Technologies, Inc.
Ben Moore
Increase Sales Improve Operations
Even in an Economic Downturn
About PresenterAbout PresenterAT Agent Technologies, Inc.
Ben Moore Founder and President of Agent Technologies, Inc.
(IT Company Founded in 1995) Former Principal and COO of CityWatcher Developer of Agent Based ERP Scheduling System Former General Manager of a MM/year Manufacturing Company Former Procter & Gamble Engineering + IT/Brand Author: The Consumer’s Workshop: the Future of American Manufacturing
Webinar AgendaWebinar AgendaAT Agent Technologies, Inc.
Increase Sales – Improve Operations…
even in an Economic Downturn
1) Improve Operations
2) Increase Sales
3) Track & Analyze Business Results
4) Questions & Answers
The ChoiceThe ChoiceAT Agent Technologies, Inc.
CHOOSE
NOT
TO
PARTICIPATE IN THE RECESSION
Improve Operations 1/2Improve Operations 1/2AT Agent Technologies, Inc.
What is Your Cost of A Sale?
- (People Time / Human Effort / Duplication of Effort / Opportunity Costs)
- Internet Orders Typically Cost < $ 1/order vs Phone/Fax > $4/Order Document Your Operation Processes and Scrutinize Each Step
(We Have Always Done It Like This…. IS NOT ACCEPTIBLE !) Improve Cash
- Sell Slow Moving Inventory
- Increase Collection Efforts
- Cutting Top Expenses
- Sale Leaseback
- Factoring Receivables
- Partner/Investor
Improve Operations 2/2Improve Operations 2/2AT Agent Technologies, Inc.
Strengthen the Team
- Dead Weight Players
- Marginal Players
- “A” Players Bring In the Consultants
- Your Accountant
- Your Banker
- Your Friends that Own Businesses
- Business Coaches/Lean/Six Sigma Consultants
- Small Business Administration Centers/Programs
Increase Sales (1 of 4)Increase Sales (1 of 4)AT Agent Technologies, Inc.
# Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales
Solidify Relationships with Largest Customers
Sell More to Existing Customers- What are they planning to buy- Upsell/Cross sell- Special Payment Terms- Service Contracts- Train Your Customers- Increase Prices- Set Minimum Order Amounts
Increase Sales (2 of 4)Increase Sales (2 of 4)AT Agent Technologies, Inc.
# Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales
New Customers (Prospecting – Presenting – Follow Up) - Are there some customers your competitors can’t service anymore - Commission Only Sales Reps/Manufacturers Reps - Strategic Alliances - Referral Systems (Ask Existing Customers for Referrals) - Step Up Cold Calling Efforts/Telemarketing/Online Seminars - Social Networks (LinkedIn, FastPitch, Plaxo, etc.) - Search Engine Marketing (Pay-Per-Click, etc.) - Newsletter (Contact Tool/Educational Tool) - Public Relations/Press Releases
Increase Sales (3 of 4)Increase Sales (3 of 4)AT Agent Technologies, Inc.
# Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales
State and Federal Grants/Government - In most states, the company may be eligible for reimbursementsof up to $25,000 for small businesses and up to $50,000 for larger businesses. - Tax incentives are available for companies that are adding employees, building or adding on to an existing structure or have projects that require new equipment investment. Tax incentives range from $25,000 to millions and can be used immediately or spread out over a period of years- Register to sell to US Government
Increase Sales (4 of 4)Increase Sales (4 of 4)AT Agent Technologies, Inc.
# Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales
Sales Process
- How Are You Generating Leads? - What Ways Can You Generate More Leads? - What is Your Current Conversion Rate? - What is Your Current Sales Cycle? - What Are Your Best Sales Reps Doing & Train Your Other Reps - How Can You Improve The Number of Prospects and Presentations - Can You Streamline Your Sales Process? - Will a Knowledge Application Help Your Sales Process?
Track & AnalyzeTrack & AnalyzeAT Agent Technologies, Inc.
What You Can Measure ……You Can Control Commit to Tracking and Reviewing Results Periodically Pen and Paper Microsoft Excel Software (Consider Software-as-a-Service)
Year 1 Subsequent Years
Cost Traditional SaaS Traditional SaaS
Hardware X X
Hardware Maintenance X X
Software Licenses X X
Annual Subscription X X X X
Implementation X X
Training X X
Application Support X X
Application Upgrades X X
Demo (xRPsystem.com)Demo (xRPsystem.com)
xRPsystem.com - Online Business Productivity Tool
AT Agent Technologies, Inc.
The Wrap-UpThe Wrap-Up
AT Agent Technologies, Inc.
Improving Operations Increasing Sales Tracking & Analyzing Business Results (xRPsystem.com) Questions
Ben Moore
Agent Technologies, Inc.
513.942.9444
xRPsystem.com
