Inbound Marketing Strategies: Bay Area Apartment Assoc.

70
Social Media Marketing aka Inbound Marketing Show Me the Money Bernie Borges – Find and Convert July 23, 2009

description

A social media marketing strategy, aka an inbound marketing strategy, delivers measurable results. Inbound marketing is made up of content marketing and relationship building. Harness the power of tools such as blogs, Twitter, video, social networks and RSS.

Transcript of Inbound Marketing Strategies: Bay Area Apartment Assoc.

Page 1: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Social Media Marketing aka Inbound MarketingShow Me the Money

Bernie Borges – Find and ConvertJuly 23, 2009

Page 2: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert2

Bernie Borges: Founder & CEO, Find and Convert

20 + Years Marketing & Sales Inbound Marketing Strategist Blogger/Writer/Author/Speaker Podcaster Search Engine Optimization Pay-per-Click Advertising Management Visitor Conversion Strategies Social Media Strategist

Creating Winning Strategies on the Web!

Page 3: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert3

Why Marketing 1.0 Isn’t Good Enough Anymore Marketing 2.0 Developing an Inbound Marketing Plan Tools & Platforms Measuring Results Convincing Management Case Study Actions and Take-Aways

Discussion Topics

Page 4: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert4

Why Marketing 1.0 Isn’t Good Enough Anymore

Outbound Marketing Telemarketing Email Marketing Direct Mail Print Tradeshows TV/Radio

Inbound Marketing SEO/PPC Blogging Social Networking RSS Enabled Content Video/Photos Twitter Slideshare

Page 5: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert5

Why Marketing 1.0 Isn’t Good Enough Anymore

Page 6: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert6

Old vs. New Marketing

Outbound Marketing Inbound Marketing

Page 7: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert7

The Buyer is in Control Not the Seller!

http://www.youtube.com/watch?v=heSudg-tfIk

Page 8: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert8

Marketing 2.0 aka Inbound Marketing

Think Like a Publisher

Focus on Relationships

Page 9: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert9

Inbound Marketing: Think Like a Publisher!

Think Content!• Blogs

• Newsletters

• White Papers

• e-books

• Podcasts

• Videos

• Photos

• Presentations

Page 10: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert10

What is Social Media?

Social media is information content created by people using highly accessible and scalable publishing technologies that is

intended to facilitate communications, influence and interaction with peers and with public audiences, typically via

the Internet and mobile communications networks.

The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction

of words, pictures, videos and audio.

Businesses also refer to social media as user-generated content (UGC) or consumer-generated media (CGM).

http://en.wikipedia.org/wiki/Social_media

Page 11: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert11

What is Social Media?

Page 12: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert12

Social Media Platforms

Share

Publish Network

reddit

digg

StumbleUpon

Del.icio.us

Blogs

YouTube

Twitter

Flickr

MySpace

Facebook

LinkedIn

Plaxo

Page 13: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert13

Technology• RSS, XML, AJAX

Bandwidth Proliferation• WiFi, High Speed Access

Social Culture of Communication• Communities Offer Collective Intelligence

Social and Technology Drivers

Page 14: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert14

Wisdom of Crowds

Page 15: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert15

Developing an Inbound Marketing Plan

Source: The Value of Many, Neighborhood America

Page 16: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert16

Where do You Start?

Should you….• Start a blog?

• Focus on social networking sites?

• Start your own community on the web?

• Twitter?

• Video?

Page 17: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert17

Search and Find Content

Page 18: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert18

Search and Find Content

Page 19: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert19

Search and Find Content

Page 20: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert20

Search and Find Content

Page 21: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert21

Search and Find Content

Page 22: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert22

Search and Find Content

Page 23: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert23

Search and Find People

Page 24: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert24

Search and Find People

Page 25: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert25

Search and Find People

Page 26: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert26

Search and Find People

Page 27: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert27

Search and Find People

Page 28: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert28

Search and Find People

Page 29: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert29

Themed Human Voice Transparency Commitment

Business Blogging Strategies

Page 30: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert30

Social Media Tools and Platforms

Page 31: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert31

Facebook

http://www.insidefacebook.com/

Page 32: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert32

Facebook

Page 33: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert33

Page 34: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert34

LinkedIn Individual Profile

Page 35: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert35

LinkedIn Individual Profile

Page 36: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert36

LinkedIn Applications

Page 37: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert37

LinkedIn Individual Profile: Portfolio

Page 38: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert38

LinkedIn Answers

Page 39: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert39

LinkedIn Companies

Page 40: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert40

LinkedIn Answers

Page 41: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert41

Page 42: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert42

What is Twitter?

http://www.commoncraft.com/Twitter Micro Blogging

140 Characters Per Post

Follow and be Followed

Communicate

Connect

Inspire

Educate

Entertain

Page 43: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert43

Want to Find Someone on Twitter?

Page 44: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert44

Want to Find Someone on Twitter?

Page 45: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert45

Using Twitter with TweetDeck

Page 46: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert46

Using Twitter with TweetLater

Page 47: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert47

http://blog.hubspot.com/blog/tabid/6307/bid/4439/State-of-the-Twittersphere-Q4-2008-Report.aspx

Page 48: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert48

Some Famous People on Twitter…

Page 49: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert49

Want to Find Brands on Twitter?

http://www.socialbrandindex.com/

Page 50: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert50

Twitter: Events & Trends Using Hashtags

Page 51: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert51

Page 52: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert52

Video

Page 53: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert53

Video: Blendtec

Over 6M Views

Sales Grew 700%

National Media Coverage

Cross Over Brand Pull

SEO Value

Page 54: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert54

Presentations

Page 55: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert55

Measuring Results

• Relationships

• Content

• Alignment

• Best Practices

Page 56: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert56

Google Analytics Integration

Page 57: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert57

HubSpot: Facebook Lead Tracking

Page 58: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert58

Convincing Management

Just Look at the Numbers! Do Competitive Research Ask Your Customers It’s Mainstream Baby! Experiment…

Page 59: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert59

Making Time for Social Media

Are you getting great results now? Did your marketing budget increase? Are your buyers easy to reach? Is your brand as good as it could be?

How do you currently allocate your time???

Page 60: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert60

Staffing Implications

There are many…• Do they get it?

• Who likes to write?

• Introverts? Extrovert?

• Staff re-allocation?

• Time commitment?

• Justification?

It’s a New Mindset!

Page 61: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert61

http://www.sherpastore.com/socialmediabmg09.html

Page 62: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert62

Page 63: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert63

Case Study

Page 64: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert64

Case Study

Page 65: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert65

Outbound Marketing Less Effective Low Cost Implementation Relationship Building

• Communities, Trust, SEO

• Multiple locations of content• Link centric• Get Found Organically

Branding Value

Inbound Marketing Benefits Summary

Page 66: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert66

Reasons Not to do Inbound Marketing

Don’t have time… Our staff resists it… Our competitors aren’t doing it… We’re going out of business…

Page 67: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert67

Think like a publisher Focus on building relationships Search for People & Content Engage, Listen, Act Consider Proper Staff Allocation Experiment & Be Patient Measure

• Traffic, buzz, brand, sales cycles, referrals, etc.

Inbound Marketing Actions & Take-Aways

Page 68: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert68

Marketing 2.0 aka Inbound Marketing

Think Like a Publisher

Focus on Relationships

Page 69: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert69

Page 70: Inbound Marketing Strategies: Bay Area Apartment Assoc.

Copyright 2007 - 2009 Find and Convert70

Connect with Bernie Borges…

Email: [email protected]

Website: http://www.findandconvert.com/

Blog: http://www.findandconvert.com/blog/

Twitter: http://twitter.com/berniebay

LinkedIn: http://linkedin.com/in/bernieborges

Facebook Fan Page: http://companies.to/findandconvert

Book: http://www.findandconvert.com/marketing-20-book/