IN THE UNITED STATES PATENT TRIAL AND APPEAL BOARD · fee specified by 37 C.F.R. §...
Transcript of IN THE UNITED STATES PATENT TRIAL AND APPEAL BOARD · fee specified by 37 C.F.R. §...
IN THE UNITED STATES PATENT TRIAL AND APPEAL BOARD In re Post-Grant Review of: ) ) U.S. Patent No. 8,098,600 B2 ) U.S. Class: 370/260 ) Issued: January 17, 2012 ) ) Inventor: Alex Kurganov ) ) Application No. 12/697,869 ) ) Filed: February 1, 2010 ) ) FILED ELECTRONICALLY For: COMPUTER, INTERNET AND ) PER 37 C.F.R. § 42.6(b)(1) TELECOMMUNICATIONS ) BASED NETWORK ) Mail Stop Patent Board Patent Trial and Appeal Board U.S.P.T.O. P.O. Box 1450 Alexandria, VA 22313-1450
PETITION FOR POST-GRANT REVIEW UNDER 35 U.S.C. § 321 AND § 18 OF THE LEAHY-SMITH AMERICA INVENTS ACT
Pursuant to 35 U.S.C. § 321 and § 18 of the Leahy-Smith America Invents Act
(“AIA”) and pursuant to 37 C.F.R. § 42.300 et seq., PNC Bank NA and SunTrust Bank
(collectively “Petitioner”) hereby request post-grant review of claims 1-12 of U.S.
Patent No. 8,098,600 B2 (“the ’600 patent,” attached as Petition Exhibit 1001), now
purportedly assigned to Parus Holdings, Inc. (“Patent Owner”).
An electronic payment in the amount of $30,000.00 for the post-grant review
fee specified by 37 C.F.R. § 42.15(b)(1)–(4)—comprising the $12,000.00 request fee
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and $18,000.00 post-institution fee—is being paid at the time of filing this petition. If
there are any additional fees due in connection with the filing of this paper, please
charge the required fees to deposit account no. 06-0916.
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TABLE OF CONTENTS
I. PRELIMINARY STATEMENT .................................................................. 1
II. MANDATORY NOTICES ........................................................................... 1
A. Real Party-in-Interest .............................................................................. 1
B. Related Matters ....................................................................................... 1
C. Lead and Back-Up Counsel and Service Information ............................. 2
III. OVERVIEW OF THE ’600 PATENT AND ITS PROSECUTION HISTORY ....................................................................................................... 2
A. The ’600 Patent ...................................................................................... 2
B. Challenged Claims .................................................................................. 4
C. Prosecution History ................................................................................ 5
IV. GROUNDS FOR STANDING..................................................................... 5
A. At Least One Challenged Claim Is Unpatentable .................................... 5
B. The ’600 Patent Is a Covered Business Method Patent ........................... 6
C. The ’600 Patent Is Not Directed to a “Technological Invention” ........... 9
1. The ’600 patent does not claim a novel, nonobvious technological feature .................................................................. 10
2. The ’600 patent does not solve a technical problem using a technical solution ....................................................................... 12
D. Petitioner Has Been Sued for Infringement of the ’600 Patent and Is Not Estopped ................................................................................... 13
V. STATEMENT OF PRECISE RELIEF REQUESTED FOR EACH CLAIM CHALLENGED ............................................................... 14
A. Claims for which Review is Requested .................................................. 14
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B. Statutory Grounds of Challenge ........................................................... 14
C. A Person of Ordinary Skill in the Art ................................................... 14
D. Claim Construction............................................................................... 14
1. “voice server” ............................................................................. 15
2. “web server” .............................................................................. 16
3. “database server”........................................................................ 16
4. “file server” ................................................................................ 17
5. “cluster” ..................................................................................... 17
VI. CLAIMS 1-12 OF THE ’600 PATENT ARE UNPATENTABLE .......... 18
A. Claims 1-12, Which Recite Nothing More Than The Mere Automation of Conventional Administrative Assistant Tasks, Are Invalid Under 35 U.S.C. § 101 .............................................................. 18
1. The ’600 patent teaches using a computer to automate the tasks of an administrative assistant ............................................. 19
2. Patents like the ’600 patent, which claim abstract ideas and nothing substantially more, are patent ineligible ......................... 22
3. The ’600 patent is invalid under § 101 because the claim limitations do not recite inventive subject matter, and instead merely recite longstanding business practices automated using general purpose computer components ........... 24
4. Because the ’600 patent claims nothing more than using general purpose computers to carry out administrative tasks traditionally performed by human assistants, the patent is invalid under § 101. .................................................................... 35
B. The Earliest Possible Priority Date for Claims 1-12 of the ’600 Patent is March 2, 1998 ........................................................................ 35
1. Applicant is not presumed to be entitled to the priority date of the ’056 provisional and bears the burden of production ........... 37
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2. The ’056 provisional fails to disclose receiving and transmitting all types of “messages” over all types of “internet connection[s]” as recited in claims 1-12 of the ’600 patent ................................................................................. 37
3. The ’056 provisional fails to disclose “text-to-speech” functionality as claimed in claims 1-12 of the ’600 patent ........... 39
C. Claims 1-12 are Invalid Under 35 U.S.C. § 103 ..................................... 40
1. Rogers is Prior Art Under 35 U.S.C. § 102(a) ............................... 40
2. Putz is Prior Art Under 35 U.S.C. § 102(b) ................................. 41
3. Rogers in Combination with Putz Renders Claims 1-12 of the ’600 Patent Obvious ............................................................. 41
4. The Combination of Rogers and Putz Would Have Been Obvious ..................................................................................... 45
VII. CONCLUSION ............................................................................................ 80
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TABLE OF AUTHORITIES
Page(s)
Federal Cases
Accenture Global Serv., GMBH v. Guidewire Software, Inc., 728 F.3d 1336 (Fed. Cir. 2013) ........................................................................... 28, 30, 32
Alice Corp. Pty., Ltd. v. CLS Bank Int’l, 134 S. Ct. 2347 (2014) ................................................................................................. passim
In re Am. Acad. of Sci. Tech Ctr., 367 F.3d 1359 (Fed. Cir. 2004) ........................................................................................ 15
Bancorp Servs., L.L.C. v. Sun Life Assur. Co. of Canada (U.S.), 687 F.3d 1266 (Fed. Cir. 2012), petition for cert. filed (Nov. 8, 2013) ............................ 23
buySAFE, Inc. v. Google, Inc., 765 F.3d 1350 (Fed. Cir. 2014) ........................................................................................ 32
C.R. Bard, Inc. v. U.S. Surgical Corp., 388 F.3d 858 (Fed. Cir. 2004) .......................................................................................... 15
Cloud Satchel, LLC v. Amazon.com, Inc., Civil Action No. 1:13-cv-00041-SLR, 2014 WL 7227942 (D. Del. Dec. 18, 2014) .................................................................................................................... 28
Cogent Medicine, Inc. v. Elsevier, Inc., Civil Action No. 1:13-cv-04479-RMW, 2014 WL 4966326, . (N.D. Cal. Sept. 30, 2014) ............................................................................................................ 34
Comcast IP Holdings I, LLC v. Spring Comm. Co., LP, 2014 WL 3542055 (D. Del. July 16, 2014) ..................................................................... 30
Content Extraction & Transmission LLC v. Wells Fargo Bank, N.A., 2013-1588, 2014 WL 7272219 (Fed. Cir. Dec. 23, 2014) ............................................ 34
CyberSource Corp. v. Retail Decisions, Inc., 654 F.3d 1366, 1370 (Fed. Cir. 2011) ............................................................................ 31
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Dealertrack Inc. v. Huber, 674 F.3d 1315 (Fed. Cir. 2012) ................................................................................. 13, 23
Focal Therapeutics, Inc. v. Senorx, Inc., IPR2014-00116, Paper 8 at 9-10 (P.T.A.B. Apr. 22, 2014) ........................................ 37 Fort Properties Inc. v. American Master Lease LLC,
671 F.3d 1317 (Fed. Cir. 2012) ................................................................................. 13, 23
In re Jones, 10 Fed. Appx. 822 (Fed. Cir. 2001) ................................................................................ 40
Liberty Mut. Ins. Co. v. Progressive Cas. Ins. Co., CBM2012-00002, Paper 10 at 7-8 (P.T.A.B. Jan. 25, 2013) ......................................... 10
Lizardtech, Inc. v. Earth Resource Mapping, Inc., 424 F.3d 1336 (Fed. Cir. 2005) ................................................................................. 36, 38
Lockwood v. Am. Airlines, Inc., 107 F.3d 1565 (Fed. Cir. 1997) ........................................................................... 36, 38, 40
Lumen View Tech., LLC v. Findthebest.com, Inc., Civil Action No. 1:13-cv-03599-DLC, 2013 WL 6164341 (S.D.N.Y. Nov. 22, 2013) .................................................................................................................... 24
Mayo Collaborative Servs. v. Prometheus Labs., Inc., 132 S. Ct. 1289, 1296-98 (2012) ........................................................................ 22, 23, 30 MyMedicalRecords, Inc. v. Walgreens, Inc.,
Civil Action No. 2:13-cv-00631-ODW, 2014 U.S. Dist. LEXIS 176891 (C.D. Cal. Dec. 23, 2014), at 10 ......................................................................... 33
New Railhead Mfg., L.L.C. v. Vermeer Mfg. Co., 298 F.3d 1290 (Fed. Cir. 2002) ................................................................................. 36, 39
Parus Holdings, Inc. v. PNC Bank, N.A., No. 1:14-cv-01428-SLR (D. Del.) ..................................................................................... 1
Parus Holdings, Inc. v. Sallie Mae Bank, et al., No. 1:14-cv-01427-SLR (D. Del.) ..................................................................................... 1
Parus Holdings, Inc. v. SunTrust Bank, et al., No. 1:14-cv-01429-SLR (D. Del.) ..................................................................................... 1
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Phillips v. AWH Corp., 415 F.3d 1303 (Fed. Cir. 2005) (en banc) ...................................................................... 14
Polaris Wireless, Inc. v. Trueposition, Inc., IPR2013-00323, Paper 9 at 29 (P.T.A.B. Nov. 15, 2013) .......................................... 37
SAP Am., Inc. v. Versata Dev. Grp., Inc., CBM2012-00001, Paper 36 at 23 (P.T.A.B. Jan. 9, 2013) ........................................ 6, 9 Tenon & Groove, LLC v. Plusgrade S.E.C.,
Civil Action No. 1:12-cv-01118-GMS-SRF, 2015 WL 82531 (D. Del. Jan. 6, 2015) ........................................................................................................................ 33
Ultramercial, Inc. v. Hulu, LLC, 772 F.3d 709 (Fed. Cir. 2014) .......................................................................................... 31
Vas-Cath Inc. v. Mahurkar, 935 F.2d 1555 (Fed. Cir. 1991) ........................................................................................ 36
Walker Digital, LLC v. Google, Inc., Civil Action No. 1:11-cv-00318-LPS, 2014 WL 4365245 (D. Del. Sept. 3, 2014) ...................................................................................................................... 28
Federal Statutes
35 U.S.C. § 101 ................................................................................................................... passim
35 U.S.C. § 102 .............................................................................................................. 1, 41, 42
35 U.S.C. § 103 ................................................................................................................... passim
35 U.S.C. § 112 ................................................................................................................... passim
35 U.S.C. § 119(e) .................................................................................................................... 36
35 U.S.C. § 321 ......................................................................................................................... 14
35 U.S.C. § 324(a) ............................................................................................................... 5, 80
Regulations
37 C.F.R. § 42.300(b) .............................................................................................................. 15
37 C.F.R. § 42.301 ................................................................................................................. 6, 9
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37 C.F.R. § 42.302(b) .............................................................................................................. 13
77 Fed. Reg. 48,734 (Aug. 14, 2012) ....................................................................................... 6
77 Fed. Reg. 48,736 (Aug. 14, 2012) ....................................................................................... 9
77 Fed. Reg. 48,756 (Aug. 14, 2012) ..................................................................................... 10
77 Fed. Reg. 48,764 (Aug. 14, 2012) ..................................................................................... 10
AIA § 18 .................................................................................................................................... 14
AIA § 18(d)(1) ........................................................................................................................ 6, 9
Other Authorities
157 Cong. Rec. S1365 (daily ed. March 8, 2011) .................................................................. 7
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LIST OF EXHIBITS
Petition Exhibit 1001: U.S. Patent No. 8,098,600
Petition Exhibit 1002: Patent File History for U.S. Patent No. 8,098,600
Petition Exhibit 1003: Expert Declaration of Paul Clark
Petition Exhibit 1004: Patent File History for U.S. Provisional Application No. 60/040,056
Petition Exhibit 1005: Parus Holdings, Inc. v. PNC Bank, N.A., No. 1:14-cv-01428-UNA (D. Del.), Docket No. 1, Complaint For Patent Infringement (Nov. 21, 2014)
Petition Exhibit 1006: Parus Holdings, Inc. v. SunTrust Bank, et al., No. 1:14-cv-01429-UNA (D. Del.), Docket No. 1, Complaint For Patent Infringement (Nov. 21, 2014)
Petition Exhibit 1007: Parus Holdings, Inc. v. Sallie Mae Bank, et al., No. 1:14-cv-01427-UNA (D. Del.), Docket No. 1, Complaint For Patent Infringement (Nov. 21, 2014)
Petition Exhibit 1008: Harry Newton, Newton’s Telecom Dictionary: The Official Glossary of Telecommunications and Voice Processing Terms (1992)
Petition Exhibit 1009: International Publication No. WO 97/34401
Petition Exhibit 1010: Steve Putz, Interactive Information Services Using a World-Wide Web Hypertext (1992)
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I. PRELIMINARY STATEMENT
The ’600 patent is directed to longstanding and fundamental business practices
and amounts to nothing more than the automation of these abstract ideas using
routine and conventional computer activity. Therefore, claims 1-12 of the ’600 patent
are eligible for CBM review and fail to pass muster under § 101. Indeed, the claims fail
to define an “inventive concept” that is not abstract and fail to recite “significantly
more” than an abstract idea. Moreover, the claims do not recite any novel and non-
obvious technology because the prior art cited in this Petition anticipates and/or
renders obvious claims of this patent under §§ 102 and/or 103.
II. MANDATORY NOTICES
A. Real Party-in-Interest
The real parties-in-interest are PNC Bank, National Association (a subsidiary
of The PNC Financial Services Group, Inc.) (“PNC”), and SunTrust Bank and
SunTrust Mortgage Inc. (a subsidiary of SunTrust Bank) (collectively “SunTrust”).
B. Related Matters
The lawsuit against PNC is captioned Parus Holdings, Inc. v. PNC Bank, N.A.,
No. 1:14-cv-01428 (D. Del.), see, e.g., ex. 1005 at 1-2, and the lawsuit against SunTrust
is captioned Parus Holdings, Inc. v. SunTrust Bank, et al., No. 1:14-cv-01429 (D. Del.), see,
e.g., ex. 1006 at 1-2. Besides the lawsuits against PNC and Suntrust, Parus also asserted
the ’600 patent in Parus Holdings, Inc. v. Sallie Mae Bank, et al., No. 1:14-cv-01427 (D.
Del.). See Ex. 1007.
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C. Lead and Back-Up Counsel and Service Information
Lead Counsel - Lionel M. Lavenue, Reg. No. 46,859; Finnegan, Henderson,
Farabow, Garrett & Dunner, LLP, Two Freedom Square 11955 Freedom Drive
Reston, VA 20190-5675; Tel: 571.203.2750; Fax: 202.408.4400; E-mail:
Backup Counsel – Kara A. Specht, Reg. No. 69,560; Finnegan, Henderson,
Farabow, Garrett & Dunner, LLP, 3500 SunTrust Plaza, 303 Peachtree Street, N.E.,
Atlanta, GA 30308-3263; Tel: 404.653.6481; Fax: 404.653.6444; E-mail:
Backup Counsel – Guang-Yu Zhu, Reg. No. 66,250; Finnegan, Henderson,
Farabow, Garrett & Dunner, LLP, 901 New York Avenue N.W., Washington, DC
20001-4413; Tel: 202.408.4410; Fax: 202.408.4400; E-mail:
Service Information: Petitioner consents to service by e-mail at the following
address: [email protected].
III. OVERVIEW OF THE ’600 PATENT AND ITS PROSECUTION HISTORY
A. The ’600 Patent
The ’600 patent is directed to the use of general-purpose computers and
computer-related components to automate tasks routinely and conventionally
performed by humans in a business setting. See e.g., Ex. 1001 at 5:37-41;
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5:37-41. The ’600 patent discloses a collection of known hardware and protocols
combined to automate business tasks, generally performed by a human administrative
assistant. Ex. 1001 at 6:1-2.
Further, as shown above in Fig. 3, the claims of the ’600 patent are directed to
longstanding business practices of managing business communications (such as
emails, voice mails, and faxes) and maintaining calendars and contacts lists—tasks
typically performed by administrative assistants. See Ex. 1001 at 2:38-41 (“[Those that]
do not have . . . the benefit of administrative support staff, may derive unique value
from this shared network solution.”). Each claim of the ’600 patent, focuses on the
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automated tasks of (1) receiving messages via a phone or Internet connection and
then transmitting those messages to a subscriber by phone or Internet and (2)
receiving a message from a subscriber by phone or Internet and then forwarding that
message based on rules established by the subscriber. Id. at 7:45-10:9.
B. Challenged Claims
The ’600 patent includes 12 claims, three of which (claims 1, 5, and 9) are
independent. Petitioner requests cancellation of every claim. Representative
independent claim 1 recites as follows:1
1. A computer and telecommunications network for receiving,
sending and managing information from a subscriber to the
network and from the network to a subscriber comprising:
at least one cluster, said cluster containing at least one voice server,
said voice server containing telephony, speech recognition, text-
to-speech and conferencing functions, such that said subscriber
can access said cluster by a standard telephone connection or by a
internet connection;
at least one database server, said database server being connected to
said cluster and containing contact lists and administrative data,
such that said subscriber can manipulate and manage said data;
at least one file server, said file server being connected to said cluster;
and
1 Independent claims 5 and 9 recite methods for implementing the system of
independent claim 1, including the recited elements and functionality of claim 1.
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a web server, said web server being connected to said cluster such
that said subscriber can access said network by connecting to said
web server via the internet;
wherein said network can receive a message from said telephone
connection or said internet connection and transmit said message
to said subscriber by said telephone or internet connection, and
said network can receive a message from said subscriber by
telephone connection or internet connection and transmit said
message by telephone connection or said internet connection
based on commands received from said subscriber.
C. Prosecution History
The application that issued as the ’600 patent was filed on February 1, 2010, as
a continuation of U.S. App. No. 10/877,366, filed on June 25, 2004 (now abandoned).
The abandoned ’366 application is a continuation of U.S. App. No. 09/033,335, filed
on March 2, 1998, which issued as U.S. Patent No. 6,775,264 (“the ’264 patent”) on
August 10, 2004. The ’264 patent is the nonprovisional of Provisional App. No.
60/040,056, attached as Exhibit 1004 (“the ’056 provisional”), which was filed on
March 3, 1997.
IV. GROUNDS FOR STANDING
A. At Least One Challenged Claim Is Unpatentable
As further detailed below, claims 1-12 of the ’600 patent are unpatentable
under at least 35 U.S.C. §§ 101 and 103. Thus, it is more likely than not that at least
one of the claims of the ’600 patent is unpatentable. 35 U.S.C. § 324(a).
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B. The ’600 Patent Is a Covered Business Method Patent
The AIA defines a CBM patent as “a patent that claims a method or
corresponding apparatus for performing data processing or other operations used in
the practice, administration, or management of a financial product or service . . . .”
AIA § 18(d)(1); see also 37 C.F.R. § 42.301. The USPTO noted that the AIA’s
legislative history demonstrates that “financial product or service” should be
“interpreted broadly,” encompassing patents “claiming activities that are financial in
nature, incidental to a financial activity or complementary to a financial activity.” 77
Fed. Reg. 48,734, 48,735 (Aug. 14, 2012). This Board explained that, based on the
legislative history, “[t]he term financial is an adjective that simply means relating to
monetary matters.” SAP Am., Inc. v. Versata Dev. Grp., Inc., CBM2012-00001, Paper 36
at 23 (P.T.A.B. Jan. 9, 2013).
Patent Owner does not dispute that the claims cover financial services. Indeed,
Parus has sued only financial institutions and represented in district court litigations that
defendants’ online and mobile banking products infringe the ’600 patent. See, e.g., Ex.
1005 at 4-5; Ex. 1006 at 5; Ex. 1007 at 5. Parus cannot now deny that the ’600 patent
relates to a covered business method.2 Accordingly, each of claims 1-12 is directed to
2 [I]f a patent holder alleges that a financial product or service infringes its patent, that
patent shall be deemed to cover a ‘‘financial product or service’’ for purposes of this
amendment regardless of whether the asserted claims specifically reference the type of
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a method or corresponding apparatus for sending and managing information from a
subscriber to a network used in the practice, administration, or management of a
financial product or service.
This is confirmed by the patent’s specification. In the “Background of the
Invention” section of the ’600 patent, the patent explains that the purpose of the
invention is to enable and facilitate business transactions from “almost anywhere.”
Ex. 1001 at 1:26-33. Notably, “business people seek to communicate with the other,
obtain useful information [and] interact commercially.” Id. (emphasis added).
Further the ’600 patent states that the “unified messaging service is designed to meet
these objectives by offering a single point of access to all communications, integrated
with personal information management tools and customized public content
delivery.” Id. at 2:33-36. The ’600 patent also discloses that part of “interacting
commercially” and providing “customized public content delivery” includes
“providing direct access to news, weather, sports, financial, travel, and other custom
content.” Id. at 7:26-29 (emphasis added).
The ’600 patent also discloses that the claimed components are used for
financial purposes. “Subscribers can use voice commands to (1) build, edit and
manage their contact lists, (ii) review, play back, read, reply to and/or reroute voice
product of service accused of infringing.” 157 Cong. Rec. S1365, (daily ed. March 8,
2011) (statement of Sen. Schumer).
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mail and e-mail, (iii) schedule conference calls with 800 number access, and (iv)
maintain an itemized calling log with a running total of all charges.” Ex. 1001 at
6:10-14 (emphasis added). These voice commands used to maintain the “running total
of all charges” are processed by the claimed “voice server,” which is configured for
the necessary “speech recognition” functionality. Ex. 1001 at 7:49-50. Further, as can
be seen in Fig. 6 reproduced below, the Database Server (as recited in the challenged
claims) and corresponding to the above-noted portion of the specification contains
“billing info.” See Ex. 1001 at 7:54-57. The “billing info” shown in the Fig. 6 is
presumably related to the “itemized calling log with a running total of all charges” and
most likely, for billing the particular user for the listed charges. Ex. 1001 at Fig. 6;
6:10-14.
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Accordingly, the patent describes using the claimed systems and methods in the
practice, administration, or management of a financial product or service, as it was
designed to be able to provide access to financial content, and custom content that
may include personal financial information (such as personal banking as is accused in
the various litigations filed by the Patent Owner).
C. The ’600 Patent Is Not Directed to a “Technological Invention”
The AIA excludes “patents for technological inventions” from the definition
of CBM patents. AIA § 18(d)(1). To determine whether a patent is for a technological
invention, “the following will be considered on a case-by-case basis: whether the
claimed subject matter as a whole recites a technological feature that is novel and
unobvious over the prior art; and solves a technical problem using a technical
solution.” 37 C.F.R. § 42.301. To institute a CBM post-grant review, a patent need only
have one claim directed to a covered business method that is not a technological
invention, even if the patent includes additional claims. 77 Fed. Reg. 48,736 (August
14, 2014); see also SAP, CBM2012-00001, at 26.
Importantly, a claim does not recite a technological invention merely by using
the following techniques: “(a) Mere recitation of known technologies, such as
computer hardware, communication or computer networks, software, memory,
computer-readable storage medium, scanners, display devices or databases, or
specialized machines, such as an ATM or point of sale device[;] (b) Reciting the use of
known prior art technology to accomplish a process or method, even if that process
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or method is novel and non-obvious[; or] (c) Combining prior art structures to
achieve the normal, expected, or predictable result of that combination.” Office Trial
Practice Guide, 77 Fed. Reg. at 48,756, 48,764 (Aug. 14, 2012).
Because at least one claim of the ’600 patent fails to recite a novel and
nonobvious technological feature and fails to recite a technical solution to a technical
problem, the patent is not for a technological invention.
1. The ’600 patent does not claim a novel, nonobvious technological feature
Rather than reciting a novel and nonobvious technological feature that would
constitute a technological invention, the claims of the ’600 patent only recite basic,
well-known computing components and functions. Conventional and routine
hardware is not enough to render a patent a technological invention. See, e.g., Liberty
Mut. Ins. Co. v. Progressive Cas. Ins. Co., CBM2012-00002, Paper 10 at 7-8 (P.T.A.B. Jan.
25, 2013).
Basic and well-known computing components and functions appear
throughout the claims of the ’600 patent. Each of the independent claims of the ’600
patent merely recites generic servers connected to conventional telephone and
Internet networks, including various servers and networks. See e.g., Ex. 1001 at 7:44-
8:3 (reciting only the elements of servers and networks).
The patent itself describes the patented invention as a mere collection of
known hardware and software:
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The present invention is a compilation of hardware and
software, including voice processing using Dialogic's SCSA
extended bus and board-level resources, Purespeech speech
recognition running on Dialogic Antares boards, and
database management using Sybase System 10 and 11.
Further, the system utilizes data networking, particularly
TCP/IP and distributed systems, object-oriented design
and programming, multi-processing with Intel hardware,
SCO UNIX and Solaris operation systems, Java and
JavaScript languages, US and international long distance
protocols, internet and web protocols, credit and payment
processing, a help desk, customer service system, and
network and service management.
For the voice and fax processing servers, the system relies
on Dialogic hardware, including, voice boards, Antares
cards (for speech recognition and fax) and digital switching
cards. The system also uses the SCSA extended bus. The
Purespeech ASR algorithms, which are used for speech
recognition, run on the Antares cards plugged into the
computers running the Solaris OS.
Ex. 1001 at 5:49-67. The ’600 patent, therefore, fails to recite a novel and nonobvious
technical feature, but rather “[t]he system combines state-of-the-art speech
recognition, computer and telephony technology.” Id. at 6:1-2.
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2. The ’600 patent does not solve a technical problem using a technical solution
The challenged claims of the ’600 patent do not address a technical problem.
Although the patent describes several applications for its system, it provides no
explanation of a technical problem. For example, the patent merely states that the
system is intended facilitate success for “the mobile professional” by facilitating the
ability to “easily and quickly access, sort through and respond to the messages,” and
“to obtain information necessary to the conduct of business.” Ex. 1001 at 2:5-10.
Facilitating communication, in and of itself, is not providing a technical
solution to a technical problem. The patent merely provides a computerized method
for communicating using known computing technology (e.g., servers and networks)
and known communication devices (e.g., telephone, fax, email, etc.). It does not, nor
does it claim to, combine these generic components into a novel technical invention.
Rather, predictably, it uses computing components for computing, and “standard
communication device[s],” for communication. Ex. 1001 at 6:1-2; 2:19-22. Using
known technology for its ordinary purpose, is not a technical innovation.
The ’600 patent does not, nor could it claim to, provide new communication
methods. Rather, it merely facilitates known communication methods by performing
nontechnical methods implementing the conventional hardware, as confirmed by the
patent’s use of conventional and generic hardware to implement the claimed features.
Ex. 1001 at 5:49-67.
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Additionally, simply using a computer to perform tasks previously done by
people, without specifying any unique or innovative aspect of the computers, is not a
technological solution sufficient to avoid review as a covered business method. See
Dealertrack Inc. v. Huber, 674 F.3d 1315, 1333 (Fed. Cir. 2012) (holding that the fact
that a computer might be “an obvious mechanism for permitting a solution to be
achieved more quickly—i.e., through the utilization of a computer for performing
calculations”—did not make an otherwise abstract claim patent-eligible, because the
computer does not “impose a meaningful limit on the scope of [the] claim.”); see also
Fort Properties Inc. v. American Master Lease LLC, 671 F.3d 1317, 1322, 1324 (Fed. Cir.
2012) (holding that a claim element requiring use of “a computer to ‘generate a
plurality of deed shares’” did not render abstract idea patentable, because the
“computer limitation [was] simply insignificant post-solution activity”). As in these
cases, here the ’600 patent is merely computerizing a known method for organizing
and facilitating known communication techniques, using conventional hardware.
D. Petitioner Has Been Sued for Infringement of the ’600 Patent and Is Not Estopped
Petitioner has been sued for infringement of “at least claim 1” of the ’600
patent. Ex. 1005 at 4; Ex. 1006 at 5. Petitioner is not estopped from challenging the
claims on the grounds identified in the petition. 37 C.F.R. § 42.302(b). Petitioner has
not been party to any other post-grant review of the challenged claims.
Case CBM2015-00112 U.S. Patent No. 8,098,600
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V. STATEMENT OF PRECISE RELIEF REQUESTED FOR EACH CLAIM CHALLENGED
A. Claims for which Review is Requested
Petitioner respectfully requests review under 35 U.S.C. § 321 and AIA § 18 of
claims 1-12 of the ’600 patent, and the cancellation of these claims as unpatentable.
B. Statutory Grounds of Challenge
Petitioner requests cancellation of claims 1-12 as unpatentable under 35 U.S.C.
§§ 103 and 101. The claim constructions, reasons for unpatentability, and specific
evidence supporting this request are detailed below.
C. A Person of Ordinary Skill in the Art
One of ordinary skill in the art in March 1997 (i.e., when the provisional
application leading to the ’600 patent was filed) would have had at least a Bachelor’s
of Science degree in computer science, electrical engineering, computer engineering,
or mathematics; knowledge of interactive voice response (“IVR”) and unified
messaging techniques; and 2-4 years of experience working with IVR and/or unified
messaging technologies or in a related field. Ex. 1003 at ¶ 26.
D. Claim Construction
Claim terms are given their ordinary and accustomed meaning as understood
by one of ordinary skill in the art. Phillips v. AWH Corp., 415 F.3d 1303, 1312-13 (Fed.
Cir. 2005) (en banc). A claim in an unexpired patent subject to post-grant review
receives the “broadest reasonable construction in light of the specification of the
Case CBM2015-00112 U.S. Patent No. 8,098,600
15
patent in which it appears.” 37 C.F.R. § 42.300(b).3 Under these principles, the
following term from the claims of the ’600 patent requires construction for this post-
grant review proceeding. The broadest reasonable construction should also be applied
to any claim terms and phrases not specifically addressed below.
1. “voice server”
Independent claims 1, 5, and 9 recite a “voice server.” Ex. 1001 at 7:49; 8:21,
8:57. “voice server” should be construed as “hardware and/or software that allow for
Vtelephony functions.” In claim construction, courts examine the patent’s intrinsic
evidence to define the patented invention’s scope. See C.R. Bard, Inc. v. U.S. Surgical
Corp., 388 F.3d 858, 861 (Fed. Cir. 2004). “Voice server” is contextually used within
the specification as able to include “certain functions, such as telephony, automatic
speech recognition, text-to-speech . . . .” Ex. 1001 at 3:23-25. Additionally, “voice” is
contextually used within the specification to refer to a “normal telephone
connection.” Ex. 1001 at 3:32-34.
A “server” is generally understood in the art to mean “a computer providing a
service [which is] [u]sually a combination of hardware and software.” Ex. 1008 at 802.
3 Because this standard for claim construction differs from that used in district court
litigation, In re Am. Acad. of Sci. Tech Ctr., 367 F.3d 1359, 1369 (Fed. Cir. 2004),
Petitioners expressly reserve the right to argue that certain terms should be construed
differently in district court litigation.
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The broadest reasonable construction of “voice server” is “hardware and/or software
that allow for telephony functions.”
2. “web server”
Independent claims 1, 5, and 9 recite a “web server.” Ex. 1001 at 7:60; 8:32;
9:1. “Web server” should be construed as “hardware and/or software that support a
web protocol.” “Web server” is contextually used within the claim as allowing a
subscriber to “access said network by connecting to said web server via the Internet.”
Ex. 1001 at 7:60-62. Additionally, a “web server,” as used in the specification, is a
server “where the web access and services are located.” Ex. 1001 at 3:19-20. A
“server” is generally understood in the art to mean “a computer providing a service
[which is] [u]sually a combination of hardware and software.” Ex. 1008 at 802. The
broadest reasonable construction of “web server” is “hardware and/or software that
support a web protocol.”
3. “database server”
Independent claims 1, 5, and 9 recite a “database server.” Ex. 1001 at 7:54;
8:26; 8:62. “Database server” should be construed as “hardware and/or software that
support the use of structured data” “Database server” is contextually used within the
claim as “containing contact lists and administrative data.” Additionally, “database” is
generally understood in the art to mean a “collection of data structured and organized
in a disciplined fashion.” Ex. 1008 at 256. A “database server,” as used in the
specification, may be in the form of a “Sybase” database server, which includes both
Case CBM2015-00112 U.S. Patent No. 8,098,600
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hardware and software. Ex. 1001 at 3:19-20. Further, as discussed with reference to
“voice server,” a “server” is also generally understood in the art to mean “a computer
providing a service [which is] [u]sually a combination of hardware and software.” Ex.
1008 at 802. The broadest reasonable construction of a “database server” is
“hardware and/or software that support the use of structured data.”
4. “file server”
Independent claims 1, 5, and 9 recite a “file server.” Ex. 1001 at 7:58; 8:30;
8:66. “File server” should be construed as “hardware and/or software storing
accessible files.” The specification only indicates that the “file server” allows “the
subscriber to maintain and manage contact lists and administrative information” Ex.
1001 at Abstract. Additionally, “file server” is generally understood in the art to mean
a “a device which . . . allows everyone the network to get to files in a single place.” Ex.
1008 at 389. A “server” is generally understood in the art to mean “a computer
providing a service [which is] [u]sually a combination of hardware and software.” Ex.
1008 at 802. The broadest reasonable construction of a “file server” is “hardware
and/or software storing accessible files.”
5. “cluster”
Independent claims 1, 5, and 9 recite a “cluster.” Ex. 1001 at 7:45-8:3; 8:17-40;
8:53-9:9. “Cluster” should be construed as “a group of interconnected servers.” The
specification exemplifies a “cluster of servers,” as a plurality of servers. Id at 3:16-31.
A cluster is also referred to within each claim as “containing at least one voice server.”
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Id. at 3:16-20. The broadest reasonable construction of “cluster” is “a group of
interconnected servers.”
VI. CLAIMS 1-12 OF THE ’600 PATENT ARE UNPATENTABLE
A. Claims 1-12, Which Recite Nothing More Than The Mere Automation of Conventional Administrative Assistant Tasks, Are Invalid Under 35 U.S.C. § 101
The ’600 patent claims nothing more than using general-purpose computers
and components to automate tasks routinely performed by humans in a business
setting. All of the claims of the ’600 patent are directed to longstanding business
practices of managing business communications (such as emails, voice mails, and
faxes) and maintaining calendars and contacts lists—tasks typically performed by
administrative assistants. Ex. 1003 at ¶¶ 20-21. Although the claims of the ’600 patent
include certain hardware components, these components amount to nothing more
than generic, off-the-shelf computer and computer-related components functioning in
their basic, routine, and expected way to automate conventional administrative
assistant tasks. Id. at ¶¶ 23-25. Indeed, the specification of the ’600 patent suggests
that small offices without dedicated administrative support staff may find value in the
described automated system. Ex. 1001 at 2:38-41.
The United States Supreme Court has recently confirmed that claims directed
merely to abstract ideas without an inventive concept sufficient to transform the
claimed abstract idea into something significantly more are not eligible for patenting.
Alice Corp. Pty., Ltd. v. CLS Bank Int’l, 134 S. Ct. 2347, 2358 (2014). Here, the claims of
Case CBM2015-00112 U.S. Patent No. 8,098,600
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the ’600 patent are directed to the abstract concept of managing business
communications, and the addition of off-the-shelf general-purpose computer
components to automate conventional tasks associated with this concept fails to
confer patent eligibility under 35 U.S.C. § 101.
The claims here are directed to longstanding and fundamental business
practices and include nothing more than the automation of these abstract ideas using
routine and conventional computer activity. Therefore, Petitioner respectfully requests
that the Board hold each and every claim of the ’600 patent unpatentable.
1. The ’600 patent teaches using a computer to automate the tasks of an administrative assistant
Based on the specification, the claims of the ’600 patent teach using a computer
to automate tasks traditionally performed by a human administrative assistant,
particularly, tasks related to managing business communications. See e.g., Ex. 1001 at
2:47-51. According to the specification, professionals who do not have access to or
“the benefit of administrative support staff” would find the service disclosed in the
’600 patent useful because it uses a computer to perform the administrative functions
instead of a person. See id.
The ’600 patent only teaches the use of known, general-purpose computer
components to automate these tasks. For example, the system purportedly offers a
“single point of access to all communications” to facilitate management of personal
and business information “using any standard communication device.” Id. at 2:15-34.
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In order to manage communications (including email, voice mail, or faxes) and
manage calendars and contacts lists, the ’600 patent teaches combining well-known
computer components to access the various communications via telephone or the
Internet. Id. at 3:10-25; 5:49-6:2; Ex. 1003 at ¶ 25. In fact, the specification of the ’600
patent admits that the system “combines [existing] state-of-the-art speech
recognition, computer, and telephony technology.” Ex. 1001 at 6:1-2 (emphasis
added). For instance, well-known software components, such as Purespeech speech
recognition software and Java and JavaScript programming languages, are used to
execute voice-recognition functionality. Id. at 5:49-60. In addition, well-known
hardware components such as Dialogic’s SCSA extended bus and board-level
resources, Sybase database management system, SCO UNIX and the Solaris operating
system are used to run the system. Id. In every aspect, the automated functionality is
provided by general-purpose computer components used in their known capacities to
provide expected functionality. Ex. 1003 at ¶¶ 23-25.
None of these components contributed to the allowance of the ’600 patent.
Notably, during prosecution, the Applicant characterized the distinguishing concept
not relative to any of the hardware components, but instead by focusing on the ability
to “send[] and transmit[] messages based on a subscriber’s commands.” See Ex. 1002
at 55 (Amendment and Reply to Feb. 14, 2011 Non-Final Office Action, p. 9); see also
id. at 75-94 (Feb. 14, 2011 Non-Final Office Action). The Applicant explained that:
Case CBM2015-00112 U.S. Patent No. 8,098,600
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Messages can be received by the system via either a
telephone or Internet connection, and then based on the
subscriber’s commands, the messages then can be
transmitted to the subscriber by either the telephone or
Internet connection. For example, if an incoming message
arrives through the telephone connection, the subscriber
can set up commands with the system such that the
incoming telephone message is transmitted to the
subscriber through, for instance, an Internet connection.
As another example, an incoming message arriving through
an Internet connection can be transmitted to a subscriber’s
cell phone through a telephone connection, based on
commands provided by the subscriber.
Id. at 55. Thus, according to the Applicant, the contribution of “the invention” was to
provide a user with the ability to set up administrative commands to allow
management of business communications using a telephone or Internet connection.
In other words, the ’600 patent provides a technique for automating, using a general
purpose computer system with off-the-shelf components, the management of a user’s
business communications—tasks that would otherwise be performed by a human
working in the role of an administrative assistant.
The claims do not save the ’600 patent from its general teachings of automating
administrative assistant tasks. Indeed, at its core, claim 1, the representative claim of
the ’600 patent, focuses on the automated tasks of (1) receiving messages via a phone
or Internet connection and then transmitting those messages to a subscriber by phone
Case CBM2015-00112 U.S. Patent No. 8,098,600
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or Internet and (2) receiving a message from a subscriber by phone or Internet and
then forwarding that message based on rules established by the subscriber. To
accomplish these tasks (traditionally performed by administrative staff), claim 1 recites
several general-purpose computer components, including: a voice server, a database
server, a file server, and a web server.
2. Patents like the ’600 patent, which claim abstract ideas and nothing substantially more, are patent ineligible
Patent claims directed to abstract ideas without reciting elements that add
“significantly more” are not patentable under Section 101. Alice, 134 S. Ct. at 2355
(citing Mayo Collaborative Servs. v. Prometheus Labs., Inc., 132 S. Ct. 1289, 1296-98 (2012)).
Section 101 of the Patent Act sets forth four categories of subject matter that
are eligible for patent protection:
Whoever invents or discovers any new or useful process,
machine, manufacture, or composition of matter, or
any new or useful improvement thereof, may obtain a
patent therefore, subject to the conditions and
requirements of this title.
35 U.S.C. § 101 (emphasis added). However, the Supreme Court has “long held that
this provision contains an important implicit exception: laws of nature, natural
phenomena, and abstract ideas are not patentable.” Alice, 134 S. Ct. at 2354.
In Alice, the Supreme Court set forth a two-part framework for courts to follow
in determining patent eligibility under 35 U.S.C. § 101. Id. at 2355. First, a court must
Case CBM2015-00112 U.S. Patent No. 8,098,600
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determine whether the claims at issue are directed to an abstract idea, law of nature, or
natural phenomenon. If they are, the court must next “search[] for an ‘inventive
concept’ – i.e., an element or combination of elements that is ‘sufficient to ensure that
the patent in practice amounts to significantly more than a patent upon the [ineligible
concept] itself.’” Id. (quoting Mayo, 132 S. Ct. at 1294). If the court determines that the
remaining claim elements beyond the abstract idea do not provide “significantly
more,” then the patent must be held invalid for lack of patent-eligible subject matter
under Section 101. Alice, 134 S. Ct. at 2355.
Claiming “a generic computer cannot transform a patent-ineligible abstract idea
into a patent-eligible invention.” Alice, 134 S.Ct. at 2358. And, “[g]iven the ubiquity of
computers, wholly generic computer implementation is not generally the sort of
‘additional featur[e]’ that provides any “practical assurance that the process is more
than a drafting effort designed to monopolize the [abstract idea] itself.’” Id. The
Federal Circuit has also made clear that an abstract principle is not converted into
patent-eligible subject matter by simply tying the principle to a computer or computer
environment. See, e.g., Dealertrack, Inc. v. Huber, 674 F.3d 1315, 1333 (Fed. Cir. 2012);
Fort Props., Inc. v. Am. Master Lease, LLC, 671 F.3d 1317, 1323 (Fed. Cir. 2012); Bancorp
Servs., L.L.C. v. Sun Life Assur. Co. of Canada (U.S.), 687 F.3d 1266, 1278 (Fed. Cir.
2012) (“the use of a computer in an otherwise patent-ineligible process for no more
than its most basic function – making calculations or computations – fails to
Case CBM2015-00112 U.S. Patent No. 8,098,600
24
circumvent the prohibition against patenting abstract ideas and mental processes”); see
also Lumen View Tech., LLC v. Findthebest.com, Inc., Civil Action No. 1:13-cv-03599-
DLC, 2013 WL 6164341, at *9 (S.D.N.Y. Nov. 22, 2013) (“[T]he application of
matchmaking to a computer context is not a ‘meaningful’ limitation that can save the
claim from invalidity.”).
3. The ’600 patent is invalid under § 101 because the claim limitations do not recite inventive subject matter, and instead merely recite longstanding business practices automated using general purpose computer components
Under the Alice two-part framework, none of the claims of the ’600 patent are
patent-eligible under 35 U.S.C. § 101. First, each of the claims of the ’600 patent
attempts to cover an abstract idea. Second, there is no additional “inventive concept”
that amounts to significantly more than the abstract idea to which the claims are
directed.
Step 1: The ’600 patent claims the abstract idea of a.managing business communications, a longstanding business practice that is itself not patent eligible
The claims of the ’600 patent are directed to the abstract idea of managing
business communications, a fundamental business practice regularly performed by
administrative assistants. Indeed, claim 1 of the ’600 patent, which is representative in
concept of all of its claims, focuses on the basic communication management tasks of
transmitting messages to a subscriber or distributing messages from a subscriber
based on rules established by the subscriber. These tasks, however, constitute
Case CBM2015-00112 U.S. Patent No. 8,098,600
25
fundamental business practices regularly performed by human administrative
assistants. The following hypothetical illustrates the abstract idea of claim 1 of the
’600 patent in practice in a typical business setting.
Claim 1 of the ’600 patent The abstract idea of claim 1 in
practice in a traditional business setting
1. A computer and
telecommunications network for
receiving, sending and managing
information from a subscriber to
the network and from the network
to a subscriber comprising:
Ms. Smith (“S”) and her assistant,
Mr. Jones (“J”), communicate using
phone and email. S has granted J
with access to her phone line,
voicemail, and email. Thus, J
manages information that he
receives from S intended for others
and that he receives from others
intended for S.
at least one cluster, said cluster
containing at least one voice server,
said voice server containing
telephony, speech recognition,
text-to-speech and conferencing
functions, such that said subscriber
can access said cluster by a
standard telephone connection or
J recognizes commands and spoken
information that he receives from S,
and S can access J using standard
telephone connections or by an
Internet connection.
Case CBM2015-00112 U.S. Patent No. 8,098,600
26
Claim 1 of the ’600 patent The abstract idea of claim 1 in
practice in a traditional business setting
by an Internet connection;
at least one database server, said
database server being connected to
said cluster and containing contact
lists and administrative data, such
that said subscriber can manipulate
and manage said data;
J can access and maintain a
repository including S’s contact lists
and administrative data. S can have
J make changes to the data.
at least one file server, said file
server being connected to said
cluster; and
J has access to an electronic
database, a Rolodex, or filing
cabinet where he stores and
manages S’s contact lists and
administrative data.
a web server, said web server being
connected to said cluster such that
said subscriber can access said
network by connecting to said web
server via the Internet;
J has access to the Internet, and S
can communicate with J via the
Internet.
wherein said network can receive a
message from said telephone
connection or said Internet
connection and transmit said
message to said subscriber by said
J can receive a telephone or email
message intended for S and transmit
that message to S either by
telephone or via their Internet
Case CBM2015-00112 U.S. Patent No. 8,098,600
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Claim 1 of the ’600 patent The abstract idea of claim 1 in
practice in a traditional business setting
telephone or Internet connection, connection.
and said network can receive a
message from said subscriber by
telephone connection or Internet
connection and transmit said
message by telephone connection
or said Internet connection based
on commands received from said
subscriber.
J can also receive, by telephone or
email, a message from S intended
for another and can transmit the
message by telephone or email to
the intended recipient based on
instructions from S.
The concept in claim 1 of managing business communications according to
predetermined rules is a longstanding and fundamental business practice. The
Supreme Court has emphasized “method[s] of organizing human activity” that have
long been practiced by people in a business setting constitute abstract ideas falling
squarely within the abstract idea exception of Section 101. Alice, 134 S. Ct. at 2356
(finding claims directed to the fundamental economic practice of intermediated
settlement long prevalent in our commerce system as constituting claims to an
abstract idea not eligible for patenting under Section 101). Indeed, it is apparent that
the claims are directed toward the abstract idea of managing business
communications.
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28
Applying the rule of Alice, the Federal Circuit and district courts have found
claims similar to those of the ’600 patent as directed to patent ineligible abstract ideas.
See, e.g., Cloud Satchel, LLC v. Amazon.com, Inc., Civil Action No. 1:13-cv-00041-SLR,
2014 WL 7227942, at *7 (D. Del. Dec. 18, 2014) (finding the asserted patent claims
were directed to the abstract idea of cataloging documents in order to facilitate their
retrieval from storage); Walker Digital, LLC v. Google, Inc., Civil Action No. 1:11-cv-
00318-LPS, 2014 WL 4365245, at *7 (D. Del. Sept. 3, 2014) (finding the asserted
patent claims were directed to the abstract idea of “controlled exchange of
information about people”); Accenture Global Serv., GMBH v. Guidewire Software, Inc., 728
F.3d 1336, 1344 (Fed. Cir. 2013) (determining that the patent claims were directed
toward the abstract concept of “generating tasks to be performed in an insurance
organization”). In each of these cases, the claims at issue were directed to
longstanding, fundamental business practices regularly performed by humans, just like
the claims of the ’600 patent.
The ability to receive a communication, receiving such a communication, and
the ability to organize the communication based upon a rule is a “method of
organizing human activity” under Alice and its progeny. Thus, the above hypothetical
shows that the ’600 patent is directed toward the abstract concept of managing
business communications, and, accordingly, falls into the abstract idea exception.
Step 2: None of the claims of the ’600 patent includes b.an inventive concept sufficient to transform the claim
Case CBM2015-00112 U.S. Patent No. 8,098,600
29
into “significantly more” than the patent ineligible abstract idea itself
Step 1 of the Alice framework reveals that all of the claims of the ’600 patent
are directed to the abstract idea of managing business communications. Step 2
requires a court to look for an “inventive concept” by “consider[ing] the elements of
each claim both individually and as an ordered combination to determine whether the
additional elements transform that nature of the claim into a patent-eligible
application.” Alice, 134 S. Ct. at 2356–57 (citations and internal quotation marks
omitted). The claims of the ’600 patent do not contain an “inventive concept”
sufficient to transform the abstract idea into patentable subject matter.
The claims of the ’600 patent add several elements, none of which confers
patent eligibility. These elements include: (1) information being sent and received
between a user (subscriber) and a “computer and telecommunications network,”
including via standard Internet protocols and standard DTMF dial tone lines; (2)
generic computer components, such as a “voice server,” “file server,” “database
server,” and a “web server;” and (3) communications being received, transmitted, and
organized “based on commands”4 from the user.
4 The ’600 patent claims use the term “based on commands.” As the specification
explains, the voice-recognition hardware and software are preferably selected from
among known off-the-shelf components. See, e.g., Ex. 1001 at 5:48-67.
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For example, use of a general-purpose “computer and telecommunications
network” for sending information to and from a subscriber does not confer patent
eligibility to the claims of the ’600 patent. For example, in Alice, the Supreme Court
expressly held that mere “generic computer” implementation of method claims fails
to “transform the abstract idea into a patent-eligible invention.”5 Alice, 134 S. Ct. at
2359. At best, elements that allow the abstract idea to be automatically carried out by
a computer over a communications network like the Internet “do no more than
require a generic computer to perform generic computer functions.” Id.
Several courts have also invalidated claims with a limitation similar to
“telecommunications network.” In one case, a patentee argued that “the claims cover
methods performed by a device in a telephony network, not a human,” and that “[t]he
claims do not simply recite making a conditional decision, but are narrowly directed to
overcoming a specific problem of telephony networks by using telephony parameters
to optimize bandwidth allocation on such networks.” Comcast IP Holdings I, LLC v.
Spring Comm. Co., LP, 2014 WL 3542055, at *3 (D. Del. July 16, 2014). The Court
recognized, however, that “even assuming that the claimed method must take place
5 In Accenture, the court instructed that when system claims and method claims
“contain only minor differences in terminology [but] require performance of the same
basic process, they should rise or fall together.” Accenture, 728 F.3d at 1344 (citing
Mayo, 132 S.Ct. at 1294 (internal citations omitted)).
Case CBM2015-00112 U.S. Patent No. 8,098,600
31
on a computerized telephony network, and a computer is the one that makes the
decision, the claim is still not patentable,” as it “merely covers the application of what
has for a long time been conducted solely in the mind to modern, computerized,
telephony networks.” Id. *5. The Federal Circuit has also held that “the Internet is not
sufficient to save the patent” from ineligibility because the Internet is a “ubiquitous
information-transmitting medium, not a novel machine.” Ultramercial, Inc. v. Hulu,
LLC, 772 F.3d 709, 716 (Fed. Cir. 2014) (citing CyberSource Corp. v. Retail Decisions, Inc.,
654 F.3d 1366, 1370 (Fed. Cir. 2011)).
In the claims of the ’600 patent, the use of a generic communications network
(including standard telephone line and Internet connections) to carry email and voice
communications is insufficient to transform the claimed abstract idea into patentable
subject matter. Moreover, the limitations in several of the claims that require
traditional DTMF signals and Internet protocols (as shown in the section below) also
fail to confer patent eligibility. None of these generic limitations constitutes an
inventive concept, and none does any more than automate the longstanding
communication management practices of traditional administrative assistants in a
known and expected way.
Transmitting Data (Using Internet/Network/Internet Protocol/DTMF Signal/ Electronic Communication Device): Claims 1, 3, 4, 5, 7, 8, 9, 11
The Federal Circuit has held that “a computer [that] receives and sends the
information over a network—with no further specification—is not even arguably
Case CBM2015-00112 U.S. Patent No. 8,098,600
32
inventive,” nor is a “computer[] receiving and sending information over networks to
connect one intermediary to the other institutions involved.” buySAFE, Inc. v. Google,
Inc., 765 F.3d 1350, 1355 (Fed. Cir. 2014) (internal citations and quotations omitted).
Thus, the recitation of a telecommunication network is insufficient to confer
patentability.
Moreover, generic computer components, such as a “voice server,” “file
server,” “database server,” and a “web server,” do not confer patent eligibility. A
primary thrust of the ’600 patent is to automate the tasks typically performed by
administrative assistants. See Ex 1001 at 5:37-41. As claimed in the ’600 patent, this
automation is accomplished using a generic “voice server,” “file server,” “database
server,” and “web server.” The section below identifies the claims of the ’600 patent
where these components are recited.
Server (e.g., Voice, Database, File, Web): Claims 1, 5, 9
None of these generic computer components (which are all used in their
known and expected way to automate the abstract idea of the claims) confers patent
eligibility. See Accenture, 728 F.3d at 1344-46 (finding that recitations of a “data
component,” “data cache,” “insurance transaction database,” a “task library,” a “client
component,” a “server component,” and an “event processor” did not confer patent
eligibility to claims directed to the abstract concept of “generating tasks to be
performed in an insurance organization”). Similar to Accenture, the specification
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explains that the recited hardware components are off-the-shelf components (the
specification identifies name brands and model numbers) that are merely combined
and used to automate a process long performed and used by administrative assistants.
See, e.g., Ex. 1001 at 5:48-67 (describing the use of off-the-shelf hardware and software
components). Despite the number of computer components listed in the claims, those
computer components are used for their basic functions, and thus, they are not
sufficiently inventive to transform the claimed abstract idea into patentable subject
matter. See also MyMedicalRecords, Inc. v. Walgreens, Inc., Civil Action No. 2:13-cv-00631-
ODW (SHx), 2014 U.S. Dist. LEXIS 176891 (C.D. Cal. Dec. 23, 2014), at 10
(“routine, conventional functions of a computer and server” held insufficient to
confer patent eligibility to the abstract idea of records management and access); Tenon
& Groove, LLC v. Plusgrade S.E.C., Civil Action No. 1:12-cv-01118-GMS-SRF, 2015
WL 82531, at *7-8 (D. Del. Jan. 6, 2015) (finding claims directed to the abstract idea
of facilitating customer purchases of upgrades to airline reservations were not saved
by mere recitation of various computer components).
Similarly, receiving, transmitting, and organizing communications through
automated user commands does not add an inventive concept sufficient to confer
patent eligibility. Several of the claims of the ’600 patent (as shown in the section
below) recite additional elements directed to the transmission or organization of
communications based on commands from a subscriber relating to phone calls, faxes,
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emails, voicemail, calendars, and contacts. None of these elements, however, confers
patent eligibility to the claims.
Transmitting/Organizing Communications Based on Commands (e.g., Phone Calls, Faxes, Emails, Voicemail, Calendars, Contact Lists):
Claims: 2, 4, 6, 8, 10, 12
Courts following Alice have concluded that claim elements recited merely for
the purpose of automating what was previously done by assistants fails to transform
an abstract idea into patentable subject matter. For example, claims directed to the
abstract idea of maintaining and searching a library of information were found to be
invalid because “using a computer to identify and supply new medical literature
merely automates what was previously done manually by assistants or librarians,” and
thus the computer involvement alone was insufficient to transform an unpatentable
abstract idea into patentable subject matter. Cogent Medicine, Inc. v. Elsevier, Inc., Civil
Action No. 1:13-cv-04479-RMW, 2014 WL 4966326, at *5-6. (N.D. Cal. Sept. 30,
2014); see also Content Extraction & Transmission LLC v. Wells Fargo Bank, N.A., 2013-
1588, 2014 WL 7272219 (Fed. Cir. Dec. 23, 2014) (affirming invalidation of patent
claims directed to data collection, recognition, and storage because “humans have
always performed these functions,” and the generic hardware components did not add
significantly more to turn the abstract idea into patentable subject matter).
Similarly here, using a computer to automate the management of business
communications, such as emails, phone calls, and faxes (a longstanding practice of
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human administrative assistants), is insufficient to transform the abstract idea of the
claims of the ’600 patent into patentable subject matter.
4. Because the ’600 patent claims nothing more than using general purpose computers to carry out administrative tasks traditionally performed by human assistants, the patent is invalid under § 101.
The ’600 patent claims unpatentable subject matter. The claims of the ’600
patent are directed to the abstract idea and routine business practice of managing
business communications by setting up rules on how to access and reply to emails,
voice mails, and faxes, as well as maintaining calendars and contact lists. Furthermore,
the claims do not contain an inventive concept sufficient to transform the claimed
abstract idea into patentable subject matter. At best, the claims merely require using a
computer to do what computers do—store data and process information based on
rules or programming—to automate the administrative activities of managing business
communications. These are tasks that have historically been performed in a business
environment by human assistants. The patent claims recite the mere use of off-the-
shelf components and the performance of tasks over a generic communications
network. Thus, the claims of the ’600 patent are invalid under 35 U.S.C. § 101.
B. The Earliest Possible Priority Date for Claims 1-12 of the ’600 Patent is March 2, 1998
The claims of the ’600 patent are entitled to a priority date no earlier than
March 2, 1998, because the disclosure of the ’056 provisional fails to provide adequate
written disclosure support for the “invention” claimed in claims 1-12 of the ’600
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patent and fails to describe the manner and process of making and using the invention
needed to enable the full scope of the claims.
A claim in a U.S. non-provisional application only receives the benefit of the
filing date of a provisional application only if the earlier filed provisional application
discloses the subject matter of that claim in the manner provided by 35 U.S.C. § 112,
¶ 1. 35 U.S.C. § 119(e); see e.g., New Railhead Mfg., L.L.C. v. Vermeer Mfg. Co., 298 F.3d
1290, 1294 (Fed. Cir. 2002); see also Lockwood v. Am. Airlines, Inc., 107 F.3d 1565, 1571-
72 (Fed. Cir. 1997); Vas-Cath Inc. v. Mahurkar, 935 F.2d 1555, 1561-1564 (Fed. Cir.
1991). To comply with 35 U.S.C. § 112, ¶ 1, the specification “must describe the
manner and process of making and using the invention so as to enable” the full scope
of the invention and “must describe the invention sufficiently to convey . . . that the
patentee had possession of the claimed invention at the time of the application.” See
Lizardtech, Inc. v. Earth Resource Mapping, Inc., 424 F.3d 1336, 1344-45 (Fed. Cir. 2005).
The continuation application that issued as the ’600 patent claimed priority to
two parent non-provisional applications, the earliest of which was filed on March 2,
1998, and the ’056 provisional, filed on March 3, 1997 (discussed above). The ’056
provisional contains a wholly different disclosure from the non-provisional
application. It is limited to a less than two-and-a-half page “preliminary product
specification,” a single page list of components, and 139 pages of incomplete source
code. Ex. 1003 at ¶ 38. The wholly different disclosure of the ’056 provisional fails to
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confer priority to the ’600 patent because it fails to disclose the “invention” claimed in
the ’600 patent in a manner that complies with 35 U.S.C. § 112, ¶ 1.
1. Applicant is not presumed to be entitled to the priority date of the ’056 provisional and bears the burden of production
A “Patent Owner is not presumed to be entitled to the earlier filing dates of
ancestral applications which do not share the same disclosure.” Polaris Wireless, Inc. v.
Trueposition, Inc., IPR2013-00323, Paper 9 at 29 (P.T.A.B. Nov. 15, 2013). Instead, the
Patent Owner must “make a sufficient showing of entitlement to earlier filing date or
dates, in a manner that is commensurate in scope with the specific points and
contentions raised” after the Petitioner raises the issue in its petition. See id.; see also
Focal Therapeutics, Inc. v. Senorx, Inc., IPR2014-00116, Paper 8 at 9-10 (P.T.A.B. Apr. 22,
2014).
2. The ’056 provisional fails to disclose receiving and transmitting all types of “messages” over all types of “internet connection[s]” as recited in claims 1-12 of the ’600 patent
The ’056 provisional further fails to disclose the “full scope” of the
functionality claimed in claims 1-12 of the ’600 patent. Specifically, the ’056
provisional fails to disclose receiving and transmitting all types of “messages,”
regardless of the type of message received or transmitted, and fails to disclose
receiving and transmitting messages over an all types of “internet connection[s].”
The features described within the preliminary product specification and source
code of the ’056 provisional describe only a few specific message types that can be
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received and transmitted by both telephone and Internet and only in a few specific
scenarios. For example, the only type of Internet connection described in the ’056
provisional is a connection to a “web site.” Ex. 1004 at 3-5. Yet the claims of the ’600
patent purports to claim systems and methods that receive and transmit messages
over an “internet connection” generally, regardless of the type of internet protocol
used. See e.g., Ex. 1001 at 7:63-8:3. As another example, the ’056 provisional describes
just a few message types, including email, voicemail, and communications through a
handset or website. See Ex. 1003 at ¶ 40. Yet the ’600 patent claims purports to cover
“message[s]” generally, regardless of the type of message received or transmitted. See
e.g.,, Ex. 1001 at 7:63-8:3. Thus the ’056 provisional fails to disclose the full scope of
the broad claims in the ’600 patent. See Lizardtech, Inc. v. Earth Resource Mapping, Inc.,
424 F.3d 1336, 1346 (“[A] patentee cannot always satisfy the requirements of section
112, in supporting expansive claim language, merely by clearly describing one
embodiment of the thing claimed”).
Thus, the ’056 provisional fails to disclose the full scope of claims 1-12 of the
’600 patent, because it fails to disclose receiving and transmitting all types of messages
through the telephone and Internet in general, regardless of the type of Internet
protocol used. See Ex. 1003 at ¶ 40; Lockwood v. Am. Airlines, Inc., 107 F.3d 1565, 1571-
72 (Fed. Cir. 1997) (“It is the disclosures of the applications that count. Entitlement
to a filing date does not extend to subject matter which is not disclosed, but would be
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obvious over what is expressly disclosed. It extends only to that which is disclosed.”).
Accordingly, the ’600 patent is not entitled to the priority date of the ’056 provisional.
See New Railhead, 298 F.3d at 1294 (“the specification of the provisional must ‘contain a
written description of the invention and the manner and process of making and using
it, in such full, clear, concise, and exact terms,’ 35 U.S.C. § 112 ¶ 1, to enable an
ordinarily skilled artisan to practice the invention claimed in the non-provisional
application”).
3. The ’056 provisional fails to disclose “text-to-speech” functionality as claimed in claims 1-12 of the ’600 patent
Each of claims 1-12 in the ’600 patent requires “text-to-speech” functionality
For example, claim 1 recites “at least one cluster, said cluster containing at least one
voice server, said voice server containing . . . text-to-speech and conferencing
functions.” Ex. 1001 at 7:48-51 (emphasis added). But the ’056 provisional fails to
disclose this feature or how to implement it. The “preliminary product specification”
in the ’056 provisional contains a list of purported features for a system, none of
which necessarily involve text-to-speech functionality. See Ex. 1003 at ¶ 39; Ex. 1004
at 3-5.
Indeed, at most the preliminary product specification discloses is that “email
may be read from a handset.” Ex. 1004 at 3 (emphasis added). This statement alone
does not necessarily convey to a person of ordinary skill in the art that the inventors
possessed a system with text-to-speech functionality. Ex. 1003 at ¶ 39. Indeed, the
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preliminary product specification provides no additional disclosure about how a user
may “read” an email from a handset, whether such reading is done in conjunction
with a screen, and what information the system sends to the user. Ex. 1004 at 3-5.
The remainder of the ’056 provisional is devoid of any disclosure describing text-to-
speech functionality or describing how to implement such functionality. Ex. 1003 at
¶ 39. Such disclosure is required for the ’056 provisional to confer priority to claims 1-
12 of the ’600 patent. See In re Jones, 10 Fed. Appx. 822, 828 (Fed. Cir. 2001) (The
“written description requirement is not satisfied if the disclosure would lead one to
speculate as to ‘modifications that the inventor might have envisioned, but failed to
disclose.’”) (citing Lockwood, 107 F.3d at 1572). Thus, a person of ordinary skill, having
read the ’056 provisional, would not have necessarily understood the Applicant to
have possessed an invention that included text-to-speech functionality, as recited in
each of the claims. See Ex. 1003 at ¶ 39.
Accordingly, the claims of the ’600 patent are not entitled to the priority date of
the ’056 provisional, because the specification of the ’056 provisional fails to disclose
text-to-speech functionality, as claimed in claims 1-12 of the ’600 patent.
C. Claims 1-12 are Invalid Under 35 U.S.C. § 103
1. Rogers is Prior Art Under 35 U.S.C. § 102(a)
International Publication No. WO 97/34401 (Ex. 1009, “Rogers”) published on
September 18, 1997. Because claims 1-12 of the ’600 patent are not entitled to the
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priority date of the provisional application, Rogers published before the earliest priority
date of the ’600 patent, making it prior art under 35 U.S.C. § 102(a).
2. Putz is Prior Art Under 35 U.S.C. § 102(b)
Interactive Information Services Using World-Wide Web Hypertext (Ex. 1010,
“Putz”) published on April 20, 1992. Because claims 1-12 of the ’600 patent are not
entitled to the priority date of the provisional application, Putz published more than
one year before the earliest priority date of the ’600 patent, making it prior art under
35 U.S.C. § 102(b).
3. Rogers in Combination with Putz Renders Claims 1-12 of the ’600 Patent Obvious
Rogers discloses a call management system. Ex. 1009 at Abstract. An exemplary
embodiment of the system is shown in Figure 1 of the reference:
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As shown in Fig. 6, the system in Rogers includes at least two user workstations
computers 114A, 114P, each of which is connected to at least one call management
computer 101. The call management computer is configured to control handling of
incoming calls so as to direct the calls according to the instructions of the users. Ex.
1009 at Abstract, 13:4-6. A user submits instructions from their workstation computer
114, which instructs the call management computer 101 how to handle incoming calls.
Id. at 122:17-20. The call management computer receives calls and data signals via
either the Internet or via the public switched telephone network. Id. at 13:18-21.
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Rogers also provides additional ‘special functions’ as required for each specific
system, including “voice recognition, text-to-speech, etc.” Ex. 1009 at 42:23-25. The
call management computer 101 also provides a notification system, for notifying the
user when a fax, email, call, etc. is received for the particular user, and the
notifications may be handled through separate network or switch system from that
over which the message has been received. Id. at 18:5-10.
The user is also able to manage and control a directory as shown in Fig. 6d.
The user may transfer a call into a contact number in the directory. Id. at 71:15-16.
The directory is also maintained and managed by the user though functions, “new”
583, “delete” 584, and “edit” 585. Id. at 76:13-15.
One of skill in the art would understand the functionality and implementation
described in Rogers to teach a “database server,” ex. 1003 at ¶¶ 49, 65, 79, and a “file
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server.” One of skill in the art would further understand Rogers to teach “utilizing said
contact list to place telephone calls, send email, voice-mail and faxes, and create or
modify conference calls.” For example, and as cited in the above charts, Rogers teaches
that the “user may originate a call at any time . . . by opening the ‘Directory’ described
above, selecting an entry and clicking ‘Call’.” Ex. 1009 at 77:22-26. Rogers also teaches
that “Fax and data transmission of documents/files created at the desktop computer
. . . can be transmitted . . . to one or more recipients in the Call Management System
directory or to numbers typed in by the user and with specified retry attempts. Ex.
1009 at 99:1-8. Lastly, Rogers teaches that the “directory is used . . . for routing calls
VIP rules, originating calls 688, . . .transferring and conferencing calls, . . . and many
other things.” Ex. 1009 at 77:11-15. Based on these quoted disclosures from Rogers,
one of skill in the art would understand that the directory of Rogers may be utilized to
initiate each of the user-actions disclosed in Rogers, including the claimed “place
telephone calls, send e-mails, voice-mail and faxes, and create or modify conference
calls,” as claimed in the ’600 patent.
To the extent that Rogers fails to disclose a “web server” as recited in the claims,
Putz discloses this feature. Putz discloses an “information retrieval” system configured
to allow a user to access and retrieve information via the World-Wide-Web with use
of an “http server” or a “world wide web server,” as shown in the figure reproduced
below.
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The system of Putz teaches that a “client program communicates with a remote
server program using the HTTP protocol, requesting some information using a URL”
and “[t]he server responds with the requested information encoded as an HTML
document.” Ex. 1010 at 2. Specifically, Putz indicates that “[m]ost HTTP servers
operate as a hypertext file server, providing access to stored HTML and text
documents.” Id. The “HTTP server” of Putz, therefore, discloses a “web server,” as
recited in the challenged claims, as it discloses an HTTP server for accessing
information on the Internet using a web protocol. See Id. at 2.
4. The Combination of Rogers and Putz Would Have Been Obvious
It would have been obvious to one skilled in the art at the time of the alleged
invention of the ’600 patent to combine the teachings of Rogers and Putz. Ex. 1003 at
¶¶ 50, 66, 81. Rogers teaches, suggests, and motivates this combination, as it teaches
connecting to Internet without specifically noting accessing the World-Wide-Web or
any web protocols. For example, Rogers discloses a “work-at-home system user with
workstation connected via the Internet . . .” Ex. 1009 at 13:18-19. Rogers further
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discloses a “traveling employee with a workstation or laptop computer 114p attached
remotely via the Internet . . . .” Id. at 14:19-20. Rogers also discloses a number of LAN
server computers connected to the call management computer that provide email,
voice mail, database, Internet access, and “other services.” Id. at 18:11-26. Putz
recognizes the advantage of web servers which can “provide more than simple
document browsing and retrieval” and allow access using “generic browsers” rather
than special purpose software. Ex. 1010 at 2. One skilled in the art at the time of the
invention, would have understood that one manner of accessing the Internet, as
described in Rogers, is via the World-Wide-Web and a web server, as taught by Putz.
Ex. 1003 at ¶ 50. Further, one of ordinary skill in the art at the time would have found
it obvious to combine the call management system of Rogers with the web server of
Putz to allow traveling employees with a workstation or laptop computer to manage
their calls through a web server, as doing so would allow the traveling employee to
access the call management system with only a web browser. Ex. 1003 at ¶ 50.
Therefore, it would have been obvious to combine the web-based disclosure of Putz
including its “web server” with the call management system of Rogers.
As further detailed below,6 Rogers in combination with Putz, disclose all
elements of claims 1-12 of the ’600 patent.
6 All emphasis in the claim charts in this petition is added unless otherwise noted.
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Claim Exemplary Disclosure of Rogers and Putz 1. [1.0] A computer and telecommunications network for receiving, sending and managing information from a subscriber to the network and from the network to a subscriber comprising:
Rogers discloses a call management system operating on a digital network (the claimed “computer and telecommunications network”) for managing the calls (the claimed “receiving, sending, and managing information”) of users (the claimed “subscriber”), the calls being from the user to the call management system (the claimed “from a subscriber to the network and from the network to a subscriber”). Ex. 1009 at Abstract; 13:3-18.
“A Call Management System (99) provides for management of calls directly by system users (106A or 106P) at their workstation computers (114A or 114P) via a digital data network (125) such as a digital network not controlled via the user's telephone instruments (106A or 106P) as in prior systems.” Id. Abstract. “Fig. 1 is an overall block diagram of one embodiment of the improved Call Management System, in which call control is provided by the user through a networked workstation computer, not a conventional telephone instrument. Fig. 1 shows the organization's environment with its Local Area Network and/or Wide Area Network (LAN/WAN), an on-site system user with a LAN/WAN based workstation, a PBX or similar switch, voice mail and a call management computer. . . . The organization's calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider's central office and the organization's PBX or other switch (or as its replacement).” Id. at 13:3-18.
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Claim Exemplary Disclosure of Rogers and Putz
[1.1] at least one cluster, said cluster containing at least one voice server, said voice server containing
Rogers discloses one or more networks which interconnect the workstation computers with information servers, communications and computing devices (the claimed “cluster”) connected to a call management computer (the claimed “voice server”). Id. at 13:3-18.
“The focus of computer technology has become the desktop workstation computer attached to one or more business enterprise-wide, high-speed digital networks which interconnect the workstation computers of business enterprise’s employees with a variety of information servers, communications and computing devices.” Id. at 1:25-2:2. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24.
[1.2] telephony, speech
Rogers discloses that the call management computer has real-time sensing, switching, and management of calls (the claimed
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Claim Exemplary Disclosure of Rogers and Putz recognition, text-to-speech and conferencing functions,
“telephony”) voice recognition (the claimed “speech recognition”) text-to-speech and conference calls (the claimed “text-to-speech and conference functions”). Id. at 17:20-24; 42:23-25; 30:14-16.
“Trunk interfaces 203, 206, circuit switches 204 and DSP digital signal processors 208 interact with and control the CO and PBX trunks under the overall control of the call management computer 101” Id. at 17:9-13. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24. “‘Special function’ DSPs provide special functions as required for each specific system e.g. voice recognition, text-to-speech, etc.” Id. at 42:23-25. “The Call Management System can conference calls independent of whether the parties are directly coupled to the PBX or are accessed via the central office 103.”) Id. at 30:14-16. “As each called system user ‘Answers’ the Conference call, the call management computer 101, 201 creates a new voice path 121 as appropriate, instructs the appropriate circuit switches 204 to connect the voice paths together to the assigned DSP 208, and instructs the DSPs to combine the signals appropriately to create a conference call.” Id. at 30:26 –31:3.
[1.3] such that said subscriber can access said cluster by a standard telephone connection or by an Internet connection;
Rogers discloses that a system user (the claimed “subscriber”) can access the call management system (part of the claimed “cluster”) through plain old telephone service or through the Internet (the claimed “telephone connection or by Internet connection”). Id. at 34:19-24; 35:9-12; 18:18-16.
“One significant advantage of the Call Management System is that it provides system users the many unique features and functions described here while requiring nothing more than plain old telephone services (POTS) telephones or headsets instead of expensive multi-button proprietary business telephone instruments.” Id. at 34:19-24.
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Claim Exemplary Disclosure of Rogers and Putz “When a call is put through to a system user, the call management computer 101 creates a reusable “voice pathway” 121 to the called party either an in-house user 113 or an external user 111.” Id. at 35:9-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213, and 214, through which it has immediate access to the user workstations, whether in-the office 113 or at the site of a remote user 111”). Id. at 18:18-16.
[1.4] at least one database server, said database server being connected to said cluster and containing contact lists and
Rogers discloses call management databases (the claimed “database server”) that the call management system utilizes (the claimed “connected to said cluster”) that contain phone directories (the claimed “contact lists”) and system and user configurations (the claimed “administrative data”) that the user can update, correct, or add to (the claimed “manipulate and manage said data”). Id. at 18:27-19:5; 60:16-19; 85:19-23.
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Claim Exemplary Disclosure of Rogers and Putz administrative data, such that said subscriber can manipulate and manage said data;
“The call management system 101 utilizes a variety of interactive call management databases 215 . . . These on-line, real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:11-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN.” Id. at 18:27-19:8. “The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: system and user configurations, primary and secondary caller identifications and voice caller identification, YIP rules, phone directories, Fax and data file storage, voice messaging storage, user-accessible call logs and many other functions.” Id. at 18:27-19:5. “A system user can select the "Record" function for any call currently active. The "Record" messages are relayed via the call management window 115 and sent via the organization's digital network(s) 109 to the call management computer 101 which instructs the assigned DSP 208 to record the call content, sending it to the call management computer 101 which saves it to the Call Management Databases 215 for future replay.” Id. at 32:4-11. “Identification of a calling party, e.g., party 118, from the calling party's telephone or PIN number or other entries is accomplished with two Caller ID Databases which are part of the overall Call Management Databases 215. A Primary Caller ID Database is dynamic and continuously updating. Id. at 58:12-17. “With or without a call present, the called party 111 or 113 may use the workstation call control window 115 to update or correct the Primary Caller ID Database for a caller, or add a new caller to the database.” Id. at 60:16-19. “VIP call handling rules for each user are maintained by the call management computer 101, 201 as part of the call management databases 215 and are dynamically changeable by and for each user, except for corporate-wide rules.” Id. at 85:19-23.
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Claim Exemplary Disclosure of Rogers and Putz [1.5] at least one file server, said file server being connected to said cluster; and
Rogers discloses a variety of call management databases (the claimed “file server”) that the call management system utilizes (the claimed “connected to said cluster”). Id. at 18:27–19:8.7
“The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: . . . data file storage . . . . These on-line, real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:27-19:8.
[1.6] a web server, said web server being connected to said cluster such that said subscriber can access said network by connecting to said web server via the Internet;
Rogers discloses a work-at-home system user with a workstation connected to the call management system (part of the claimed “cluster”) via the Internet. Id. at 13:14-22; 14:15-21. Rogers discloses LAN server computers that are connected to the call management computer (part of the claimed “cluster”). Id. at 18:11-26.
“The organization’s calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider’s central office and the organization’s PBX or other switch (or as its replacement). Also shown are work-at-home system user with workstation connected via the Internet, a voice caller at a pay phone as well as Fax and data callers all connecting through the public switched telephone network.” Id. at 13:14-22 “In Fig. 1, two different types of system users are shown, the first is an in-house user 113 associated with workstation 114a and telephone instrument 106a while a second user is a work-at-home or traveling employee with a workstation or laptop
7 A person of ordinary skill in the art would understand that Rogers, which discloses
databases that may reside “on LAN-based database server[s]” and an organizational
digital data network including a LAN and networked workstations, necessarily
discloses hardware and/or software storing accessible files. Ex. 1003 at ¶ 49; Ex. 1009
at 18:11-12; 18:27 – 19:8.
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Claim Exemplary Disclosure of Rogers and Putz computer 114p attached remotely via the Internet or WAN extension of the LAN 109, through ISDN or otherwise.” Id. at 14:15-21. “The call management computer 101 attaches to the organization's digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213 and 214, through which it has immediate access to the user workstations, whether in-the-office 113 or at the site of a remote user 111. . . . The digital networks 109 are used by the call management computer 101 to alert called users such as users 111 and 113 to incoming voice calls and newly received Fax, voice or data messages and for receiving back user controls of all types from the user's workstation 114. In addition the digital networks 109 provides access to the organization's LAN server computers 110 for e-mail, voice mail, database, Internet access and other services.” Id. at 18:11-26. Putz discloses an http or world wide web server (the claimed “web server”) that allows a user to access and retrieve information via the World-Wide-Web. Ex. 1010 at 1-2.
“This paper describes some interactive World-Wide Web servers that produce information displays and documents dynamically rather than just providing access to static files.” Id. at 1. “However the HTML hypertext format and the HTTP retrieval protocol can provide more than simple document browsing and retrieval. With additional server software, the same protocol and generic browsers can allow access to may kinds of interactive information sources while providing customized user interfaces.” Id. at 2.
[1.7] wherein said network can receive a message from said telephone connection or said Internet connection and
Rogers discloses a digital network (the claimed “network”) that can receive voice calls and voice mail (the claimed “message”) from a public switched telephone network (“PSTN”) (the claimed “telephone connection”) or through voice-over-Internet (the claimed “Internet connection”) and route those voice calls or transmit the voice mail to users (the claimed “subscriber”) through voice pathways to a telephone instrument (the claimed “telephone connection”) or to an external network such as the
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Claim Exemplary Disclosure of Rogers and Putz transmit said message to said subscriber by said telephone or Internet connection,
Internet (the claimed “Internet Connection”). Ex. 1009 at 20:10-21; 91:14 – 92:15; 105:20-22; 107:13-16; 36:3-24; 108:4-10.
“The DSP digital signal processors 208 include multiple DSPs. The multiple DSPs as needed are attached to the telephony signal buses 210 through switches 204 and to the computer data bus 211 through which they provide information to the computer processor 201 and receive back control and data e.g. voice messages to play out to the caller. For voice-over-Internet or similar digital connections, voice interface board 207 is connected to the computer data bus 211 and through its own circuit switches 204 to the telephony signal bus 210, through which the voice connections can be made to/from any telephone instrument 106.”) Id. at 20:10-21. “Unlike existing PBX or other telephone switching systems, the Call Management System routes calls internally within the organization or externally anywhere in the PSTN. . . . For voice calls, the called party may be alerted, receive the call and transfer it to a specified number or VIP rules may specify transfer to another number. . . . Calls utilizing Internet voice capabilities are placed through the Voice-over-Internet interface. The ability to route calls anywhere, not just within the organization, is a major improvement in efficiency for organizations.” Id. at 91:14 – 92:15. “Callers to system users are transferred to voice mail only because the user makes that choice directly or because of predetermined VIP rules.” Id. at 105:20-22. “Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16. “A voice pathway 121 is created by the call management computer 101 in any variety of ways . . . 4. Connecting to a called party using an external network such as the Internet; . . . 7. Playback of recorded voice messages may be done via a ‘Voice Pathway’ created to the user’s telephone instrument 106 or via the ‘Data Path’ transferring the voice message to
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Claim Exemplary Disclosure of Rogers and Putz the user’s workstation to be played out via the workstation’s sound capability.” Id. at 36:3-24. “When a voice mail message is selected to be heard by the double-click of a mouse or otherwise, the call management computer 101 creates a voice pathway to the user's telephone instrument 106, if one is not already present, which it then uses to play back the selected voice mail messages from the call management database or other storage.” Id. at 108:4-10.
[1.8] and said network can receive a message from said subscriber by telephone connection or Internet connection and transmit said message by telephone connection or said Internet connection based on commands received from said subscriber.
Rogers discloses that the call management system can receive pre-recorded messages (the claimed “message”) from users (the claimed “subscriber”) through a voice pathway to either a telephone instrument (the claimed “telephone connection”) or to an external network such as the Internet (the claimed “internet connection”) and transmit or play those pre-recorded messages to callers over the telephone or Voice-over-Internet (the claimed “telephone connection or said Internet connection”) based on VIP rules (the claimed “based on commands received from said subscriber”). Id. at 91:14-92:15; 87:26-88:2; 36:3-24; 87:13-17; 87:2-4; 52:1-5.
“Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26-88:2 “A voice pathway 121 is created by the call management computer 101 in any variety of ways . . . 4. Connecting to a called party using an external network such as the Internet; . . . 7. Playback of recorded voice messages may be done via a ‘Voice Pathway’ created to the user’s telephone instrument 106 or via the ‘Data Path’ transferring the voice message to the user’s workstation to be played out via the workstation’s sound capability.” Id. at 36:3-24. “Screen 7701 is used to define ‘WHAT’ actions are to be taken. VIP rules can result in one or a series of actions to be taken: 1. Play out selected pre-recorded messages 715 to the caller.” Id. at 87:13-17. “[T]he user will name the message, edit it as needed and then have it available for the VIP rule being created or modified.”
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Claim Exemplary Disclosure of Rogers and Putz Id. at 87:2-4. “Activate another VIP rule based on information input by the caller.” Id. at 87:15-16. “FIG. 1 shows four different types of callers: an outside voice caller 118, an inside voice caller 113, an outside Fax caller 119 and an outside data caller 120. These callers all use the same ‘One Number’ to call the same system user 111 and they may do so all at the same time.” Id. at 52:1-5.
2. The computer and telecommunicat-ions network described in claim 1, wherein the information received or transmitted by said subscriber comprises telephone calls, e-mail, faxes, conference calls and voice-mail.
Rogers discloses that a user (the claimed “subscriber”) can receive and transmit electronic messages, voicemail, fax, data files, or email (the claimed “telephone calls, e-mail, faxes . . . and voice-mail”) and initiate conference calls (the claimed “conference calls”) when the call management system establishes a voice pathway to the user over the telephone or Internet. Id. at 107:13-16; 87:26-88:2; 102:25-103:7; 99:1-8; 30:14-25.
“Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16 “Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26-88:2. “The Call Management System permits for traveling or out-of-the-office employees to make a single telephone call to receive all of their electronic messages, whether voice mail, Fax messages, data files or e-mail. This feature is a significant improvement over the usual requirement to make several calls, using different technologies to retrieve messages in different forms. Retrieving all of the user's electronic messages during a single telephone call is a major improvement, especially from remote locations where telephone call connections are difficult, unreliable or can take a long time to establish, and re-establish.” Id. at 102:25-103:7. “The caller is then given a menu of delivery options for the electronic messages, including: . . . Read part or all of the
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Claim Exemplary Disclosure of Rogers and Putz messages to [the user] (via text-to-speech).” Id. at 104:22-21. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional ‘printing’ to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or more recipients in the Call Management System directory or to numbers typed in by the user and with specified retry attempts.” Id. at 99:1-8. “When a system user 113 selects the “Conference” function for an existing active call or with no active call, he then selects one or more destination parties from the call management window 115 directory and/or types in one or more telephone numbers. The call management window 115 sends a “Conference” message down the organization’s digital network(s) 109 to the call management computer 101, 201, whereupon the call management computer 101 alerts the new system users.” Id. at 30:14-25.
3. The computer and telecommunications network described in claim 1, wherein manipulating and managing said data comprises creating and modifying a contact list.
Rogers discloses adding, editing, and deleting entries (the claimed “manipulating and managing” and “creating and modifying”) in a directory (the claimed “contact list”). Id. at 75:24-25; 76:13-15.
“One important aspect of the Call Management System is support for the ‘Directory’, both corporate and personal.” Id. at 75:24-25. “The user maintains the directory through subscreens to add ‘New’ 683 entries, to ‘Delete’ 684 an existing entry or to ‘Edit’ 685 a selected entry.” Id. at 76:13-15.
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Claim Exemplary Disclosure of Rogers and Putz
4. The computer and telecommunications network described in claim 3, wherein manipulating and managing said data comprises utilizing said contact list to place telephone calls, send e-mail, voice-mail and faxes, and
Rogers discloses using the directory (the claimed “contact list”) to originate calls at any time (the claimed “place telephone calls”), to route VIP rules, which includes transmission of voice-mail, faxes, and email (the claimed “e-mail, voice-mail and faxes”), and to transfer and conference calls (the claimed “create or modify conference calls”). Id. at 77:22-26; 77:11-15; 86:26-28; 104:5-15.8
“The user may originate a call at any time, even while other calls are active or waiting, by opening the ‘Directory’ described above, selecting an entry and clicking ‘Call’ or pressing ‘Enter.’” Id. at 77:22-26. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional “printing” to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or
8 A person of ordinary skill in the art would recognize that Rogers discloses the ability
to use the directory to perform these operations because Rogers discloses that the
directory is used “throughout the call management window” for “many other things,”
which must necessarily include placing calls, sending emails, voice-mail and faxes, and
creating and modifying conference calls. Ex. 1003 at ¶ 58.
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Claim Exemplary Disclosure of Rogers and Putz create or modify conference calls.
more recipients in the Call Management System directory or to numbers typed in by the user and with specified retry attempts. Id. at 99:1-8. “The directory is used throughout the call management window 115 functions for routing calls VIP rules, originating calls 688, reviewing user status, transferring and conferencing calls, sending ‘Flash’ notes, and many other things.” Id. at 77:11-15. “Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26 – 88:2. “The rule applies to specific individual callers 710 whether included in the ‘Directory’ or just typed in.” Id. at 86:26-28. “Individual callers or groups of callers can be included in multiple VIP Rules, allowing the user to specify different handling for differing conditions.” Id. at 87:4-6. “Screen 7701 is used to define ‘WHAT’ actions are to be taken. VIP rules can result in one or a series of actions to be taken: 1. Play out selected pre-recorded messages 715 to the caller.” Id. at 87:13-17. “One special feature the Call Management System provides is the ability to record a voice message and attach that message to an e-mail message for later retrieval by the recipient.” Id. at 67:6-8. “‘You have two new Faxes and three new e-mail messages, press one for immediate delivery.” . . . ‘send them to my home computer . . . send them to my home fax machine . . . I will attach my laptop computer and then send them to me electronically now.” Id. at 104:5-15 (emphasis added). “[T]he call management computer 101 will respond accordingly including providing translations as needed, e.g., e-mail sent to a Fax machine is converted to Fax format.” Id. at 104:23-25.
5. [5.0] A method for
Rogers discloses a call management system that manages calls (the claimed “receiving, sending and managing information”)
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Claim Exemplary Disclosure of Rogers and Putz receiving, sending and managing information between a computer and telecommunications network and a subscriber comprising the steps of:
between a workstation (the claimed “computer”), a call management system operating on digital networks (the claimed “telecommunications network”), and a user (the claimed “subscriber”). Id. at Abstract; 13:3-18.
“A Call Management System (99) provides for management of calls directly by system users (106A or 106P) at their workstation computers (114A or 114P) via a digital data network (125) such as a digital network not controlled via the user's telephone instruments (106A or 106P) as in prior systems.” Id. at Abstract. “Fig. 1 is an overall block diagram of one embodiment of the improved Call Management System, in which call control is provided by the user through a networked workstation computer, not a conventional telephone instrument. Fig. 1 shows the organization's environment with its Local Area Network and/or Wide Area Network (LAN/WAN), an on-site system user with a LAN/WAN based workstation, a PBX or similar switch, voice mail and a call management computer. In Fig. 1, an organization utilizing the Call Management System is clustered at the bottom of the figure and the outside world of callers and system users is clustered at the top. The organization's calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider's central office and the organization's PBX or other switch (or as its replacement).” Id. at 13:3-18.
[5.1] providing at least one cluster, said cluster containing at least one voice server,
Rogers discloses one or more networks that interconnect the workstation computers with information servers, communications and computing devices (the claimed “cluster”) connected to a call management computer (the claimed “voice server”). Id. at 13:3-18. “The focus of computer technology has become the desktop workstation computer attached to one or more business enterprise-wide, high-speed digital networks which interconnect the workstation computers of business enterprise’s employees with a variety of information servers, communications and computing devices.” Id. at 1:25- 2:2. “Fig. 1 is an overall block diagram of one embodiment of the
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Claim Exemplary Disclosure of Rogers and Putz improved Call Management System, in which call control is provided by the user through a networked workstation computer, not a conventional telephone instrument. Fig. 1 shows the organization's environment with its Local Area Network and/or Wide Area Network (LAN/WAN), an on-site system user with a LAN/WAN based workstation, a PBX or similar switch, voice mail and a call management computer. In Fig. 1, an organization utilizing the Call Management System is clustered at the bottom of the figure and the outside world of callers and system users is clustered at the top. The organization's calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider's central office and the organization's PBX or other switch (or as its replacement).” Id. at 13:3-18. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24.
[5.2] said voice server containing telephony, speech recognition, text-to-speech and conferencing functions,
Rogers discloses that the call management computer has real-time sensing, switching, and management of calls (the claimed “telephony”) voice recognition (the claimed “speech recognition”) text-to-speech and conference calls (the claimed “text-to-speech and conference functions”). Id. at 17:20-24; 42:23-25; 30:14-16.
“Trunk interfaces 203, 206, circuit switches 204 and DSP digital signal processors 208 interact with and control the CO and PBX trunks under the overall control of the call management computer 101” Id. at 17:9-13. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24. “‘Special function’ DSPs provide special functions as required for each specific system e.g. voice recognition, text-to-speech, etc.” Id. at 42:23-25.
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Claim Exemplary Disclosure of Rogers and Putz “The Call Management System can conference calls independent of whether the parties are directly coupled to the PBX or are accessed via the central office 103.”) Id. at 30:14-16. “As each called system user ‘Answers’ the Conference call, the call management computer 101, 201 creates a new voice path 121 as appropriate, instructs the appropriate circuit switches 204 to connect the voice paths together to the assigned DSP 208, and instructs the DSPs to combine the signals appropriately to create a conference call.” Id. at 30:26-31:3.
[5.3] such that said subscriber can access said cluster by a standard telephone connection or by a internet connection;
Rogers discloses that a system user (the claimed “subscriber”) can access the call management system (part of the claimed “cluster”) through plain old telephone service or through the Internet (the claimed “telephone connection or by Internet connection”). Id. at 34:19-24; 35:9-12; 18:18-16.
“One significant advantage of the Call Management System is that it provides system users the many unique features and functions described here while requiring nothing more than plain old telephone services (POTS) telephones or headsets instead of expensive multi-button proprietary business telephone instruments.” Id. at 34:19-24. “When a call is put through to a system user, the call management computer 101 creates a reusable “voice pathway” 121 to the called party either an in-house user 113 or an external user 111.” Id. at 35:9-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213, and 214, through which it has immediate access to the user workstations, whether in-the office 113 or at the site of a remote user 111”). Id. at 18:18-16.
[5.4] providing at least one database server, said database server being connected to said cluster and
Rogers discloses call management databases (the claimed “database server”) that the call management system utilizes (the claimed “connected to said cluster”) that contain phone directories (the claimed “contact lists”) and system and user configurations (the claimed “administrative data”) that the user can update, correct, or add to (the claimed “manipulate and
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Claim Exemplary Disclosure of Rogers and Putz containing contact lists and administrative data, such that said subscriber can manipulate and manage said data;
manage said data”). Id. at 18:27-19:5; 60:16-19; 85:19-23.
“The call management system 101 utilizes a variety of interactive call management databases 215 . . . . These on-line, real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:11-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN.” Id. at 18:27-19:8. “The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: system and user configurations, primary and secondary caller identifications and voice caller identification, YIP rules, phone directories, Fax and data file storage, voice messaging storage, user-accessible call logs and many other functions.” Id. at 18:27-19:5. “A system user can select the "Record" function for any call currently active. The "Record" messages are relayed via the call management window 115 and sent via the organization's digital network(s) 109 to the call management computer 101 which instructs the assigned DSP 208 to record the call content, sending it to the call management computer 101 which saves it to the Call Management Databases 215 for future replay.” Id. at 32:4-11. “Identification of a calling party, e.g., party 118, from the calling party's telephone or PIN number or other entries is accomplished with two Caller ID Databases which are part of the overall Call Management Databases 215. A Primary Caller ID Database is dynamic and continuously updating.” Id. at 58:12-17. “With or without a call present, the called party 111 or 113 may use the workstation call control window 115 to update or correct the Primary Caller ID Database for a caller, or add a new caller to the database.” Id. at 60:16-19. “VIP call handling rules for each user are maintained by the call management computer 101, 201 as part of the call management databases 215 and are dynamically changeable by and for each user, except for corporate-wide rules.” Id. at
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Claim Exemplary Disclosure of Rogers and Putz 85:19-23.
[5.5] providing at least one file server, said file server being connected to said cluster; and
Rogers discloses a variety of call management databases (the claimed “file server”) that the call management system utilizes (the claimed “connected to said cluster”). Id. at 18:27 – 19:8.9 “The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: . . . data file storage . . . . These on-line, real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:27 – 19:8.
[5.6] providing a web server, said web server being connected to said cluster such that said subscriber can access said network by connecting to said web server via the internet;
Rogers discloses a work-at-home system user with a workstation connected to the call management system (part of the claimed “cluster”) via the Internet. Id. at 13:14-22; 14:15-21. Rogers discloses LAN server computers that are connected to the call management computer (part of the claimed “cluster”). Id. at 18:11-26.
“The organization’s calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider’s central office and the organization’s PBX or other switch (or as its replacement). Also shown are work-at-home system user with workstation connected via the Internet, a voice caller at a pay phone as well as Fax and data callers all connecting through the public switched telephone network.” Id. at 13:14-22 “In Fig. 1, two different types of system users are shown, the first is an in-house user 113 associated with workstation 114a and telephone instrument 106a while a second user is a work-
9 A person of ordinary skill in the art would understand that Rogers, which discloses
databases that may reside “on LAN-based database server[s]” and an organizational
digital data network including a LAN and networked workstations, discloses hardware
and/or software storing accessible files. Ex. 1003 at ¶ 65. Ex. 1009 at 18:11-12; 18:27
– 19:8.
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Claim Exemplary Disclosure of Rogers and Putz at-home or traveling employee with a workstation or laptop computer 114p attached remotely via the Internet or WAN extension of the LAN 109, through ISDN or otherwise.” Id. at 14:15-21. “The call management computer 101 attaches to the organization's digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213 and 214, through which it has immediate access to the user workstations, whether in-the-office 113 or at the site of a remote user 111. . . . The digital networks 109 are used by the call management computer 101 to alert called users such as users 111 and 113 to incoming voice calls and newly received Fax, voice or data messages and for receiving back user controls of all types from the user's workstation 114. In addition the digital networks 109 provides access to the organization's LAN server computers 110 for e-mail, voice mail, database, Internet access and other services.” Id. at 18:11-26. Putz discloses an http or world wide web server (the claimed “web server”) that allows a user to access and retrieve information via the World-Wide-Web. Ex. 1010 at 1-2.
“This paper describes some interactive World-Wide Web servers that produce information displays and documents dynamically rather than just providing access to static files.” Id. at 1. “However the HTML hypertext format and the HTTP retrieval protocol can provide more than simple document browsing and retrieval. With additional server software, the same protocol and generic browsers can allow access to may kinds of interactive information sources while providing customized user interfaces.” Id. at 2.
[5.7] receiving a message from said telephone connection or said internet connection transmitting said
Rogers discloses a digital network (the claimed “network”) that can receive voice calls and voice mail (the claimed “message”) from a public switched telephone network (“PSTN”) (the claimed “telephone connection”) or through voice-over-Internet (the claimed “Internet connection”) and route those voice calls or transmit the voice mail to users (the claimed “subscriber”) through voice pathways to a telephone instrument (the claimed
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Claim Exemplary Disclosure of Rogers and Putz message to said subscriber by said telephone or internet connection, based on commands received by the network from said subscriber.
“telephone connection”) or to an external network such as the Internet (the claimed “Internet Connection”) when a user double-clicks a mouse or otherwise provides a command (the claimed “based on commands received by the network from said subscriber”). Ex. 1009 at 20:10-21; 91:14-92:15; 105:20-22; 107:13-16; 36:3-24; 108:4-10.
“The DSP digital signal processors 208 include multiple DSPs. The multiple DSPs as needed are attached to the telephony signal buses 210 through switches 204 and to the computer data bus 211 through which they provide information to the computer processor 201 and receive back control and data e.g. voice messages to play out to the caller. For voice-over-Internet or similar digital connections, voice interface board 207 is connected to the computer data bus 211 and through its own circuit switches 204 to the telephony signal bus 210, through which the voice connections can be made to/from any telephone instrument 106.”) Id. at 20:10-21. “Unlike existing PBX or other telephone switching systems, the Call Management System routes calls internally within the organization or externally anywhere in the PSTN. . . . For voice calls, the called party may be alerted, receive the call and transfer it to a specified number or VIP rules may specify transfer to another number. . . . Calls utilizing Internet voice capabilities are placed through the Voice-over-Internet interface. The ability to route calls anywhere, not just within the organization, is a major improvement in efficiency for organizations.” Id. at 91:14-92:15. “Callers to system users are transferred to voice mail only because the user makes that choice directly or because of predetermined VIP rules.” Id. at 105:20-22. “Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16. “A voice pathway 121 is created by the call management computer 101 in any variety of ways . . . 4. Connecting to a called party using an external network such as the Internet; . . .
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Claim Exemplary Disclosure of Rogers and Putz 7. Playback of recorded voice messages may be done via a ‘Voice Pathway’ created to the user’s telephone instrument 106 or via the ‘Data Path’ transferring the voice message to the user’s workstation to be played out via the workstation’s sound capability.” Id. at 36:3-24. “When a voice mail message is selected to be heard by the double-click of a mouse or otherwise, the call management computer 101 creates a voice pathway to the user's telephone instrument 106, if one is not already present, which it then uses to play back the selected voice mail messages from the call management database or other storage.” Id. at 108:4-10.
6. [6.0] The computer and telecommunications network described in claim 5, wherein the information received or transmitted by said subscriber comprises telephone calls, e-mail, faxes, conference calls and voice-mail.
Rogers discloses that a user (the claimed “subscriber”) can receive and transmit electronic messages, voicemail, fax, data files, or email (the claimed “telephone calls, e-mail, faxes . . . and voice-mail”) and initiate conference calls (the claimed “conference calls”) when the call management system establishes a voice pathway to the user over the telephone or Internet. Id. at 107:13-16; 87:26-88:2; 102:25-103:7; 99:1-8; 30:14-25.
“Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16. “Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26-88:2. “The Call Management System permits for traveling or out-of-the-office employees to make a single telephone call to receive all of their electronic messages, whether voice mail, Fax messages, data files or e-mail. This feature is a significant improvement over the usual requirement to make several calls, using different technologies to retrieve messages in different forms. Retrieving all of the user's electronic messages during a single telephone call is a major improvement, especially from remote locations where telephone call connections are difficult, unreliable or can take a long time to establish, and re-establish.” Id. at 102:25-103:7.
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Claim Exemplary Disclosure of Rogers and Putz “The caller is then given a menu of delivery options for the electronic messages, including: . . . Read part or all of the messages to [the user] (via text-to-speech).” Id. at 104:22-21. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional ‘printing’ to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or more recipients in the Call Management System directory or to numbers typed in by the user and with specified retry attempts.” Id. at 99:1-8. “When a system user 113 selects the “Conference” function for an existing active call or with no active call, he then selects one or more destination parties from the call management window 115 directory and/or types in one or more telephone numbers. The call management window 115 sends a “Conference” message down the organization’s digital network(s) 109 to the call management computer 101, 201, whereupon the call management computer 101 alerts the new system users.” Id. at 30:14-25.
7. [7.0] The computer and telecommunications network described in claim 5, wherein manipulating and managing said data comprises creating and modifying a contact list.
Rogers discloses adding, editing, and deleting entries (the claimed “manipulating and managing” and “creating and modifying”) in a directory (the claimed “contact list”). Id. at 75:24-25; 76:13-15.
“One important aspect of the Call Management System is support for the ‘Directory’, both corporate and personal.” Id. at 75:24-25. “The user maintains the directory through subscreens to add ‘New’ 683 entries, to ‘Delete’ 684 an existing entry or to ‘Edit’ 685 a selected entry.” Id. at 76:13-15.
8. [8.0] The computer and telecommunications network described in
Rogers discloses using the directory (the claimed “contact list”) to originate calls at any time (the claimed “place telephone calls”), to route VIP rules, which includes transmission of voice-mail, faxes, and email (the claimed “e-mail, voice-mail and faxes”), and to transfer and conference calls (the claimed “create or modify
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Claim Exemplary Disclosure of Rogers and Putz claim 7, wherein manipulating and managing said data comprises utilizing said contact list to place telephone calls, send e-mail, voice-mail and faxes, and create or modify conference calls.
conference calls”). Id. at 77:22-26; 77:11-15; 86:26-28; 104:5-15.
“The user may originate a call at any time, even while other calls are active or waiting, by opening the ‘Directory’ described above, selecting an entry and clicking ‘Call’ or pressing ‘Enter.’” Id. at 77:22-26. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional “printing” to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or more recipients in the Call Management System directory or to numbers typed in by the user and with specified retry attempts. Id. at 99:1-8. “The directory is used throughout the call management window 115 functions for routing calls VIP rules, originating calls 688, reviewing user status, transferring and conferencing calls, sending ‘Flash’ notes, and many other things.” Id. at 77:11-15. “Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26 – 88:2. “The rule applies to specific individual callers 710 whether included in the ‘Directory’ or just typed in.” Id. at 86:26-28. “Screen 7701 is used to define ‘WHAT’ actions are to be taken. VIP rules can result in one or a series of actions to be taken: 1. Play out selected pre-recorded messages 715 to the caller.” Id. at 87:13-17. “One special feature the Call Management System provides is the ability to record a voice message and attach that message to an e-mail message for later retrieval by the recipient.” Id. at 67:6-8. “‘You have two new Faxes and three new e-mail messages, press one for immediate delivery.” . . . ‘send them to my home computer . . . send them to my home fax machine . . . I will attach my laptop computer and then send them to
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Claim Exemplary Disclosure of Rogers and Putz me electronically now.” Id. at 104:5-15 (emphasis added). “[T]he call management computer 101 will respond accordingly including providing translations as needed, e.g., e-mail sent to a Fax machine is converted to Fax format.” Id. at 104:23-25 (emphasis added).
9. [9.0] A method for receiving, sending and managing information between a computer and telecommunications network and a subscriber comprising the steps of:
Rogers discloses a call management system that manages calls (the claimed “receiving, sending and managing information”) between a workstation (the claimed “computer”), a call management system operating on digital networks (the claimed “telecommunications network”), and a user (the claimed “subscriber”). Id. at Abstract; 13:3-18.
“A Call Management System (99) provides for management of calls directly by system users (106A or 106P) at their workstation computers (114A or 114P) via a digital data network (125) such as a digital network not controlled via the user's telephone instruments (106A or 106P) as in prior systems.” Id. at Abstract. “Fig. 1 is an overall block diagram of one embodiment of the improved Call Management System, in which call control is provided by the user through a networked workstation computer, not a conventional telephone instrument. Fig. 1 shows the organization's environment with its Local Area Network and/or Wide Area Network (LAN/WAN), an on-site system user with a LAN/WAN based workstation, a PBX or similar switch, voice mail and a call management computer. In Fig. 1, an organization utilizing the Call Management System is clustered at the bottom of the figure and the outside world of callers and system users is clustered at the top. The organization's calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider's central office and the organization's PBX or other switch (or as its replacement).” Id. at 13:3-18.
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Claim Exemplary Disclosure of Rogers and Putz
[9.1] providing at least one cluster, said cluster containing at least one voice server,
Rogers discloses one or more networks which interconnect the workstation computers with information servers, communications and computing devices (the claimed “cluster”) connected to a call management computer (the claimed “voice server”). Id. at 13:3-18.
“The focus of computer technology has become the desktop workstation computer attached to one or more business enterprise-wide, high-speed digital networks which interconnect the workstation computers of business enterprise’s employees with a variety of information servers, communications and computing devices.” Id. at 1:25- 2:2. “Fig. 1 is an overall block diagram of one embodiment of the improved Call Management System, in which call control is provided by the user through a networked workstation computer, not a conventional telephone instrument. Fig. 1
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Claim Exemplary Disclosure of Rogers and Putz shows the organization's environment with its Local Area Network and/or Wide Area Network (LAN/WAN), an on-site system user with a LAN/WAN based workstation, a PBX or similar switch, voice mail and a call management computer. In Fig. 1, an organization utilizing the Call Management System is clustered at the bottom of the figure and the outside world of callers and system users is clustered at the top. The organization's calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider's central office and the organization's PBX or other switch (or as its replacement).” Id. at 13:3-18. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24.
[9.2] said voice server containing telephony, speech recognition, text-to-speech and conferencing functions,
Rogers discloses that the call management computer has real-time sensing, switching, and management of calls (the claimed “telephony”) voice recognition (the claimed “speech recognition”) text-to-speech and conference calls (the claimed “text-to-speech and conference functions”). Id. at 17:20-24; 42:23-25; 30:14-16.
“Trunk interfaces 203, 206, circuit switches 204 and DSP digital signal processors 208 interact with and control the CO and PBX trunks under the overall control of the call management computer 101” Id. at 17:9-13. “The configuration of the call management computer 101 with individual interface boards 203, circuit switches 204, DSP processors 208 and the high-speed buses 210 provide means for real-time sensing, switching and management of calls.” Id. at 17:20-24. “‘Special function’ DSPs provide special functions as required for each specific system e.g. voice recognition, text-to-speech, etc.” Id. at 42:23-25. “The Call Management System can conference calls independent of whether the parties are directly coupled to the PBX or are accessed via the central office 103.” Id. at 30:14-
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Claim Exemplary Disclosure of Rogers and Putz 16. “As each called system user ‘Answers’ the Conference call, the call management computer 101, 201 creates a new voice path 121 as appropriate, instructs the appropriate circuit switches 204 to connect the voice paths together to the assigned DSP 208, and instructs the DSPs to combine the signals appropriately to create a conference call.” Id. at 30:26 – 31:3.
[9.3] such that said subscriber can access said cluster by a standard telephone connection or by a internet connection;
Rogers discloses that a system user (the claimed “subscriber”) can access the call management system (part of the claimed “cluster”) through plain old telephone service or through the Internet (the claimed “telephone connection or by Internet connection”). Id. at 34:19-24; 35:9-12; 18:18-16.
“One significant advantage of the Call Management System is that it provides system users the many unique features and functions described here while requiring nothing more than plain old telephone services (POTS) telephones or headsets instead of expensive multi-button proprietary business telephone instruments.” Id. at 34:19-24. “When a call is put through to a system user, the call management computer 101 creates a reusable “voice pathway” 121 to the called party either an in-house user 113 or an external user 111.” Id. at 35:9-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213, and 214, through which it has immediate access to the user workstations, whether in-the office 113 or at the site of a remote user 111.” Id. at 18:18-16.
[9.4] providing at least one database server, said database server being connected to said cluster and containing contact lists and administrative
Rogers discloses call management databases (the claimed “database server”) that the call management system utilizes (the claimed “connected to said cluster”) that contain phone directories (the claimed “contact lists”) and system and user configurations (the claimed “administrative data”) that the user can update, correct, or add to (the claimed “manipulate and manage said data”). Id. at 18:27-19:5; 60:16-19; 85:19-23.
“The call management system 101 utilizes a variety of interactive call management databases 215 . . . . These on-line,
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Claim Exemplary Disclosure of Rogers and Putz data, such that said subscriber can manipulate and manage said data;
real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:11-12. “The call management computer 101 attaches to the organization’s digital data network including a LAN.” Id. at 18:27-19:8. “The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: system and user configurations, primary and secondary caller identifications and voice caller identification, YIP rules, phone directories, Fax and data file storage, voice messaging storage, user-accessible call logs and many other functions.” Id. at 18:27-19:5. “A system user can select the "Record" function for any call currently active. The "Record" messages are relayed via the call management window 115 and sent via the organization's digital network(s) 109 to the call management computer 101 which instructs the assigned DSP 208 to record the call content, sending it to the call management computer 101 which saves it to the Call Management Databases 215 for future replay.” Id. at 32:4-11. “Identification of a calling party, e.g., party 118, from the calling party's telephone or PIN number or other entries is accomplished with two Caller ID Databases which are part of the overall Call Management Databases 215. A Primary Caller ID Database is dynamic and continuously updating.” Id. at 58:12-17. “With or without a call present, the called party 111 or 113 may use the workstation call control window 115 to update or correct the Primary Caller ID Database for a caller, or add a new caller to the database.” Id. at 60:16-19. “VIP call handling rules for each user are maintained by the call management computer 101, 201 as part of the call management databases 215 and are dynamically changeable by and for each user, except for corporate-wide rules.” Id. at 85:19-23.
[9.5] providing at least one file
Rogers discloses a variety of call management databases (the claimed “file server”) that the call management system utilizes
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Claim Exemplary Disclosure of Rogers and Putz server, said file server being connected to said cluster; and
(the claimed “connected to said cluster”). Id. at 18:27-19:8.
“The call management system 101 utilizes a variety of interactive call management databases 215 for functions including: . . . data file storage . . . . These on-line, real-time databases 215 may reside on the call management computer 101 itself or elsewhere on the digital network, e.g., on a LAN-based database server 110.” Id. at 18:27-19:8.
[9.6] providing a web server, said web server being connected to said cluster such that said subscriber can access said network by connecting to said web server via the internet;
Rogers discloses a work-at-home system user with a workstation connected to the call management system (part of the claimed “cluster”) via the Internet. Id. at 13:14-22; 14:15-21. Rogers discloses LAN server computers that are connected to the call management computer (part of the claimed “cluster”). Id. at 18:11-26.
“The organization’s calls are handled using a call management computer which is placed so as to intercept telephone and data trunks between the telephone provider’s central office and the organization’s PBX or other switch (or as its replacement). Also shown are work-at-home system user with workstation connected via the Internet, a voice caller at a pay phone as well as Fax and data callers all connecting through the public switched telephone network.” Id. at 13:14-22 “In Fig. 1, two different types of system users are shown, the first is an in-house user 113 associated with workstation 114a and telephone instrument 106a while a second user is a work-at-home or traveling employee with a workstation or laptop computer 114p attached remotely via the Internet or WAN extension of the LAN 109, through ISDN or otherwise.” Id. at 14:15-21. “The call management computer 101 attaches to the organization's digital data network including a LAN as well as Internet and/or other external WAN networks such as Internet via interfaces 209, 213 and 214, through which it has immediate access to the user workstations, whether in-the-office 113 or at the site of a remote user 111. . . . The digital networks 109 are used by the call management computer 101 to alert called users such as users 111 and 113 to incoming voice calls and newly received Fax, voice or data messages and for receiving back user controls of all types from the user's
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Claim Exemplary Disclosure of Rogers and Putz workstation 114. In addition the digital networks 109 provides access to the organization's LAN server computers 110 for e-mail, voice mail, database, Internet access and other services.” Id. at 18:11-26. Putz discloses an http or world wide web server (the claimed “web server”) that allows a user to access and retrieve information via the World-Wide-Web. Ex. 1010 at 1-2.
“This paper describes some interactive World-Wide Web servers that produce information displays and documents dynamically rather than just providing access to static files.” Id. at 1. “However the HTML hypertext format and the HTTP retrieval protocol can provide more than simple document browsing and retrieval. With additional server software, the same protocol and generic browsers can allow access to may kinds of interactive information sources while providing customized user interfaces.” Id. at 2.
[9.7] receiving a message from said subscriber by telephone connection or said internet connection; and transmitting said message by said telephone or internet connection, based on commands received by the network from said subscriber.
Rogers discloses that the call management system can receive pre-recorded messages (the claimed “message”) from users (the claimed “subscriber”) through a voice pathway to either a telephone instrument (the claimed “telephone connection”) or to an external network such as the Internet (the claimed “internet connection”) and transmit or play those pre-recorded messages to callers over the telephone or Voice-over-Internet (the claimed “telephone connection or internet connection”) based on VIP rules (the claimed “based on commands received by the network from said subscriber”). Ex. 1009 at 91:14-92:15; 87:26-88:2; 36:3-24; 87:13-17; 87:2-4; 52:1-5.
“The DSP digital signal processors 208 include multiple DSPs. The multiple DSPs as needed are attached to the telephony signal buses 210 through switches 204 and to the computer data bus 211 through which they provide information to the computer processor 201 and receive back control and data e.g. voice messages to play out to the caller. For voice-over-Internet or similar digital connections, voice interface board 207 is connected to the computer data bus 211 and through its own circuit switches 204 to the telephony signal bus 210, through which the voice connections can be
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Claim Exemplary Disclosure of Rogers and Putz made to/from any telephone instrument 106.”) Id. at 20:10-21. “Unlike existing PBX or other telephone switching systems, the Call Management System routes calls internally within the organization or externally anywhere in the PSTN. . . . For voice calls, the called party may be alerted, receive the call and transfer it to a specified number or VIP rules may specify transfer to another number. . . . Calls utilizing Internet voice capabilities are placed through the Voice-over-Internet interface. The ability to route calls anywhere, not just within the organization, is a major improvement in efficiency for organizations.” Id. at 91:14-92:15. “Callers to system users are transferred to voice mail only because the user makes that choice directly or because of predetermined VIP rules.” Id. at 105:20-22. “Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16. “A voice pathway 121 is created by the call management computer 101 in any variety of ways . . . 4. Connecting to a called party using an external network such as the Internet; . . . 7. Playback of recorded voice messages may be done via a ‘Voice Pathway’ created to the user’s telephone instrument 106 or via the ‘Data Path’ transferring the voice message to the user’s workstation to be played out via the workstation’s sound capability.” Id. at 36:3-24. “When a voice mail message is selected to be heard by the double-click of a mouse or otherwise, the call management computer 101 creates a voice pathway to the user's telephone instrument 106, if one is not already present, which it then uses to play back the selected voice mail messages from the call management database or other storage.” Id. at 108:4-10.
10. [10.0] The computer and telecommunications network described in
Rogers discloses that a user (the claimed “subscriber”) can receive and transmit electronic messages, voicemail, fax, data files, or email (the claimed “telephone calls, e-mail, faxes . . . and voice-mail”) and initiate conference calls (the claimed “conference calls”) when the call management system establishes a voice
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Claim Exemplary Disclosure of Rogers and Putz claim 9, wherein the information received or transmitted by said subscriber comprises telephone calls, e-mail, faxes, conference calls and voice-mail.
pathway to the user over the telephone or Internet. Id. at 107:13-16; 87:26-88:2; 102:25-103:7; 99:1-8; 30:14-25.
“Having the Call Management System establish a voice pathway to the user and then instructing the voice mail system to play out the messages selected through that voice pathway.” Id. at 107:13-16. “Creating new messages is done by selecting "New" from the list of prerecorded messages, whereupon, the call management computer 101, 201 will establish a voice pathway 121, 221 to the user's telephone instrument 106 and the user will record the message.” Id. at 87:26-88:2. “The Call Management System permits for traveling or out-of-the-office employees to make a single telephone call to receive all of their electronic messages, whether voice mail, Fax messages, data files or e-mail. This feature is a significant improvement over the usual requirement to make several calls, using different technologies to retrieve messages in different forms. Retrieving all of the user's electronic messages during a single telephone call is a major improvement, especially from remote locations where telephone call connections are difficult, unreliable or can take a long time to establish, and re-establish.” Id. at 102:25-103:7. “The caller is then given a menu of delivery options for the electronic messages, including: . . . Read part or all of the messages to [the user] (via text-to-speech).” Id. at 104:22-21. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional ‘printing’ to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or more recipients in the Call Management System directory or to numbers typed in by the user and with specified retry attempts.” Id. at 99:1-8. “When a system user 113 selects the “Conference” function for an existing active call or with no active call, he then selects one or more destination parties from the call management window 115 directory and/or types in one or more telephone numbers. The call management window 115 sends a
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Claim Exemplary Disclosure of Rogers and Putz “Conference” message down the organization’s digital network(s) 109 to the call management computer 101, 201, whereupon the call management computer 101 alerts the new system users.” Id. at 30:14-25.
11. The computer and telecommunications network described in claim 9, wherein manipulating and managing said data comprises creating and modifying a contact list.
Rogers discloses “wherein manipulating and managing said data comprises creating and modifying a contact list” because Rogers discloses adding, editing, and deleting entries (the claimed “manipulating and managing” and “creating and modifying”) in a directory (the claimed “contact list”). Id. at 75:24-25; 76:13-15.
“One important aspect of the Call Management System is support for the ‘Directory’, both corporate and personal.” Id. at 75:24-25. “The user maintains the directory through subscreens to add ‘New’ 683 entries, to ‘Delete’ 684 an existing entry or to ‘Edit’ 685 a selected entry.” Id. at 76:13-15.
12. The computer and telecommunications network in claim 11, wherein manipulating and managing comprises utilizing said contact list to place calls, send e-mail, voice-mail and faxes, and modify conference calls.
Rogers discloses using the directory (the claimed “contact list”) to originate calls at any time (the claimed “place telephone calls”), to route VIP rules, which includes transmission of voice-mail, faxes, and email (the claimed “e-mail, voice-mail and faxes”), and to transfer and conference calls (the claimed “create or modify conference calls”). Id. at 77:22-26; 77:11-15; 86:26-28; 104:5-15.
“The user may originate a call at any time, even while other calls are active or waiting, by opening the ‘Directory’ described above, selecting an entry and clicking ‘Call’ or pressing ‘Enter.’” Id. at 77:22-26. “Fax and data transmission of documents/files created at the desktop computer 114 is also provided through conventional “printing” to the fax/data feature of the call management computer, from whence the document can be transmitted automatically immediately, or at specified times, to one or more recipients in the Call Management System directory.” Id. at 99:1-8. “The directory is used throughout the call management window 115 functions for routing calls VIP rules, originating calls 688, reviewing user status, [and] transferring and conferencing calls.” Id. at 77:11-15.
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Claim Exemplary Disclosure of Rogers and Putz “One special feature the Call Management System provides is the ability to record a voice message and attach that message to an e-mail message for later retrieval by the recipient.” Id. at 67:6-8. “‘You have two new Faxes and three new e-mail messages, press one for immediate delivery.” . . . ‘send them to my home computer . . . send them to my home fax machine . . . I will attach my laptop computer and then send them to me electronically now.” Id. at 104:5-15. “[T]he call management computer 101 will respond accordingly including providing translations as needed, e.g., e-mail sent to a Fax machine is converted to Fax format.” Id. at 104:23-25.
VII. CONCLUSION
Claims 1-12 of the ’600 patent are unpatentable. Petitioners therefore request
that a post-grant review of these claims be instituted under 35 U.S.C. § 324.
If there are any additional fees due with the filing of this paper, please charge
the required fees to our deposit account no. 06-0916.
Respectfully submitted,
Dated: May 1, 2015 By: /Lionel M. Lavenue/ Lionel M. Lavenue, Lead Counsel Reg. No. 46,859 Kara Specht, Back-up Counsel Reg. No. 69,560 Guang-Yu Zhu, Back –up Counsel Reg. No. 66,250 Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
Counsel for Petitioner PNC Bank N.A., and SunTrust Bank
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CERTIFICATE OF SERVICE
The undersigned certifies that the foregoing for Post Grant Review under 35
U.S.C. § 321 and § 18 of the Leahy-Smith America Invents Act was served on May 1,
2015, by Federal Express at the following addresses of record for the subject patents.
The Exhibits 1001 through 1010 and Powers of Attorney were served on May 1,
2015.
Shawn Diedtrich 90906 W Cora Vista Buckeye, AZ 85396
Frank V. Pietrantonio Jonathan G. Graves
Nathan K. Cummings COOLEY LLP
One Freedom Square Reston Town Center 11951 Freedom Drive
Reston, VA 20190-5656
Date: May 1, 2015
/Ashley F. Cheung/ Ashley F. Cheung Case Manager FINNEGAN, HENDERSON, FARABOW, GARRETT & DUNNER, L.L.P.