Snapshot of the Australian VOI landscape in 2018Results from the 2018 InfoTrack Verification of Identity survey

In January 2018, InfoTrack conducted a survey on Legal and Conveyancing professionals across Australia to gain a better understanding of the Verification of Identity (VOI) landscape in Australia.

30% are not up to datewith the most current Land Registries requirements for their state���

true ownerof a property

How do you confirm that you’re dealing with the

�?? taking ‘reasonable steps’ to verify your client’s indentity?

Where do you store your VOI data?

of an international client

Are you confident that your current VOI process ensures that you are

17% use the fair-trading guidelines as a checklist

63% have an internal process in place that is followed by all staff

10% use a verification app

10% use a verification agent

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56%very confident 33%

somewhat confident 10%

notconfident

53%33% don’t think that Australian VOI requirements are strong enough to detect fraud

encountered a person endeavouringto commit identity fraud

12%in 2018

3%in 2016

33%streamlining or automating their VOI process

are considering options for

have verified the identity

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59% in-house

52%

20182016

12% secure off-site storage20182016

22% cloud storage

34%

20182016

7% other

11%

20182016

4%

www.infotrack.com.au