In form Shropshire Community Health NHS Trust’s Staff Newsletter

July 2018

Staff celebrated at special NHS70 party

Celebration was the name of the game as Shropcom threw a big staff party on this month to mark the 70th birthday of the NHS.

The event was held at William Farr House and saw dozens of staff taking part.

Activities included a special bake-off – where keen bakers at had made themed #NHS70 creations to mark the big day. There were also party games and a raffle with some fantastic prizes kindly donated by local businesses.

Displays included a selection of staff stories put forward by staff to share their unique insights of working for the NHS over the last few years.

A team of clinical and non-clinical staff joined forces to organise the day.

These included Jo Gregory, Head of Nursing and Quality for Children and Families, who said: “We were really pleased with how it came together.

“There is so much going on nationally to mark NHS70, and we really wanted to do something at a local level to show that we appreciate the dedication of all our staff.

“If the commitment, the passion and the skill that I saw in that room is anything to go by, then I think we can be confident that the NHS is in good hands for a good few decades to come.”

Pictured at top of the page: Shropcom staff enjoying the celebrations earlier this month.

For more pictures of the event, see Page 2

July 2018

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July 2018

As part of NHS70 celebrations, two national services took place at Westminster Abbey and York Minster. Chairman Mike Ridley headed to Westminster Abbey with Harun Shama, Hospital Services Manager; and Teresa Davies, Healthcare Assistant at Whitchurch Community Hospital. Chief Executive Jan Ditheridge attended York Minster alongside Liz Watkins, Head of Infection Prevention and Control; and Dr Indu Mahabeer, Consultant Paediatrician.

Shropcom at national NHS 70 celebrations

South Shropshire MP Philip Dunne made special presentations to three clinicians from Shropcom. Jill Absolon, Paediatric Physiotherapist, and Lewis Brown, Paediatric Occupational Therapist, received certificates recognising their nominations for an NHS70 Parliamentary Award in a presentation at Shirehall in Shrewsbury. And Mr Dunne made a third presentation to Bishop’s Castle GP Dr Adrian Penney, who is a partner in the town’s GP Surgery, as well as a doctor at its community hospital. The awards were created as part of the celebrations to mark the NHS’s 70th birthday this year, and Mr Dunne nominated the trio in recognition of their contributions to community care in his constituency. Mr Dunne said: ““Having nominated three great stalwarts of the NHS in South Shropshire for recognition earlier this year, I was delighted to present Adrian, Jill and Lewis with their certificates, as part of the NHS70 Parliamentary Awards.

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Community staff recognised by Shropshire MP

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Podiatry staff members attend Royal Garden Party

July 2018

Stephanie Buckley, Podiatry and APCS Co-Ordinator and Charlotte Passey, Specialist Podiatrist, attended the Royal Garden Party at Buckingham Palace on Tuesday 5 June. Every year, the Queen hosts three parties in Buckingham Palace and one at Holyrood House as a way to recognise and reward public service. Stephanie was nominated to attend by Katie Turton, Community Hospitals Manager for Ludlow, for her passion and dedication to Podiatry Services and chose to take colleague Charlotte Passey with her.

Invitation arrived Stephanie said: “We had no idea we had been chosen to attend until the invitation arrived at our homes, and I hadn't expected to be chosen at all so I never told Charlotte about the nomination and that I asked for her to accompany me. “When Charlotte received her invitation, the day before me, she originally thought it was a prank and nearly threw her invite in the bin!” Her Majesty was represented by His Royal Highness The Prince of Wales at this Garden Party. Stephanie continued: “The party started at 3pm and whilst walking through the main gates, we got chatting to some people about why they had been nominated to attend. Some of the stories we heard from such kind-hearted people were very touching.

“Myself and Charlotte were then approached by a gentleman representing Princess Michael of Kent who asked if we could speak to her which of course we obliged. “We chatted to her about her recent hip replacement and other medical innovations, including Stem Cell Treatment. She also mentioned how she had visited Shropshire a few times with her horses and how she thought our county was very beautiful.” Stephanie and Charlotte then greeted HRH The Prince of Wales, The Duchess of Cornwall and The Princess Royal. “We then walked through the Rose Gardens, listened to the band play and sat and people watched. We absolutely loved looking at everyone's outfits and how they chose to represent their culture through their clothes. “The closing tea party was at 6pm and the Royals exited the Royal Tea Tent and made their way back into Buckingham Palace.”

July 2018

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New X-Ray equipment to be

installed State-of-the-art X-Ray equipment is set to be fitted at Ludlow Community Hospital in the next few weeks after a key breakthrough in talks. The new equipment, which was bought with money raised by the League of Friends to Ludlow Hospital, had been sitting in boxes at the hospital in south Shropshire while discussions continued with NHS Property Services, owners of the building, over clearance for it to be installed. But Shropcom, who run X-Ray services at the hospital, have now managed to secure the necessary permission. Work to make alterations to the building, required to install the equipment, will begin as soon as contractors can be appointed. Jan Ditheridge, Chief Executive of Shropcom said: “This X-Ray equipment will be hugely beneficial to the people of Ludlow and south Shropshire. “We have been in almost daily dialogue with NHS Property Services to get to the position we are now in, and are delighted to be able to confirm that we will soon be able to begin work. “This is a signal of our commitment to outstanding community services in Ludlow and south Shropshire.” The X-Ray equipment was purchased with funds provided by the League of Friends, who have donated £158,000 to the scheme. “We are so grateful to the League of Friends for their support,” added Jan. “I am pleased that we can now go ahead and install the equipment and so will be able to see and feel the benefits of their investment on the ground.”

Independent Assessors for Care Homes

A team of nurses and physiotherapists have made up the new team of Independent Assessors for Care Homes. Team Lead Bobbie Flanagan, Physiotherapist Liz Binns and Nurses Elaine Minta, Sue Bell and Sue Sanders all make up the newly-formed team which have been commissioned since 1 April this year. Between them, the team have backgrounds in various clinical settings such as; acute care, care home management and complex care. This service is funded by the Improved Better Care Fund and has been developed to assess patients, who are in an acute hospital setting, that are medically fit and awaiting for a safe discharge back to the care home they live in, or onward to a new care home placement. Practitioners are required to undertake a statutory assessment or review, following a period of acute hospital care and prior to an individuals discharge to a nursing or residential home, to determine their eligibility. A separate assessment by the potential provider is also required to enable a safe discharge. The current process involves multiple providers assessing the individual in the hospital setting, which is wasting resources and could also be distressing for the individual. Due to the rural setting of Shropshire, this process can be very intense on resources and may not be undertaken very quickly. The Independent Assessor for Care Homes role was designed to address the capacity and speed concerns of the current process whilst delivering quality assessments based on knowledge of the capacity, skill set and abilities of the specific care homes. The team will also follow-up discharges with providers and also can refer individuals onto the appropriate community-based team if required. It’s important this role is independent as it’s key to delivering positive outcomes for both the individual and provider. It also requires mutual trust and the development of jointly agreed pathways. The team are keen to work closely with hospitals, patients, relatives and providers to develop a patient-centred approach to provide quality assessments and timely discharges.

A security risk assessment must be carried out for all premises occupied by Shropcom by the appropriate manager/head of department/team leader identified by the Service Manager.

Whilst carrying out the risk assessments, the Security Risk Assessment proforma should be used, this can be accessed either be found at Appendix 2 of the Security Management Policy or by using the following link: http://sharepointapp/ABC/Security/

Security%20risk%20assessment%20pro%

20forma.docx. The purpose of the risk assessment is to identify any shortfalls in the security arrangements that will increase risks to the Trust’s staff, property and assets. Where shortfalls are identified, and it is reasonably practicable to do so, further arrangements will need to be identified. Significant findings should be entered onto the departmental risk assessment held on the Datix risk register. The proforma must be attached to the risk assessment as a document. Action Plans If the assessment has identified further arrangements to be put into place an action plan

will need to be developed, in consultation with the Trust Local Security Management Specialists (LSMSs), where necessary. Actions should be recorded on the action plan attached to the Datix record. The minimum content of the actions should be: What needs to be carried Who will carry this out When it will be carried out by Review of Action Plans/Recommendations Completed risk assessment proformas should be forwarded to the LSMSs along with any action plans formulated as a result of the assessment. The Service Manager, in conjunction with the Local Responsible Person, will monitor progress against identified actions and ensure that these are recorded on the Datix action plan. The Corporate Risk Manager will produce a monthly report detailing actions which are due or overdue. This will be forwarded to relevant service managers who will ensure that the plan is updated. The LSMS will follow up any significant actions required when they deem it necessary to do so. If you need any assistance please do not hesitate to contact the Trust LSMSs.

July 2018

Please help us to keep you and your environment safe

and secure

Complete your risk assessment today

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Keep up-to-date with what’s happening around the Trust by following @ShropCommHealth

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Fraud, bribery and corruption in the NHS reduces the resources available and can affect the services provided to patients and the quality of care. Shropcom therefore has a Local Counter Fraud Specialist (LCFS) that can be contacted if it’s suspected NHS Services are subject to fraud, bribery or corruption.

What does the LCFS do? The purpose of the LCFS is to protect the NHS’s resources by creating an effective anti-fraud, bribery and corruption culture and, if necessary, investigate and take action against any individual or company found to have acted inappropriately against the NHS. Shropcom has an anti-fraud, bribery and corruption response policy, which sets out the procedure for dealing with detected or suspected fraud, bribery or corruption and how to avoid these activities as directed by the NHS Counter Fraud Authority. The policy contains the process to be followed when individuals wish to raise concerns in connection with actual or suspected fraud, bribery or corruption. The policy can be accessed by clicking here. The LCFS relies on support of employees in combating fraud, bribery and corruption within the NHS. All employees have a personal responsibility to protect the assets of the Trust, and it’s the responsibility of each staff member to report any reasonable suspicions to the LCFS which will be treated sensitively and in the strictest of confidence.

Who is the LCFS? Shropcom’s LFCS is Terry Feltus who is based at the Trust headquarters in William Farr House. Terry qualified as a Counter Fraud Investigator in 2000, and has significant experience in NHS counter fraud. Terry can be contacted on 01743277635, 07818421404 or ext. 2274 and by email at terry.feltus.nhs.net.

How can suspicions be reported? Suspicions can also be reported by completing a CFS 1 Referral Form, which can be accessed here. Alternatively you can report your suspicions through the Trust Freedom to Speak Up: Raising Concerns (Whistleblowing) Policy. The policy document can be accessed here. If preferred, you can r eport your concerns to the NHS National Fraud and Corruption Reporting Line on 0800 028 4060, Public Concerns at Work on 0207 404 6609 or through the Counter Fraud Activity website.

Anti-fraud, bribery and corruption

“The Trust Board

encourages anyone

having reasonable

suspicions of fraud,

bribery or corruption

to report them”

July 2018

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Safe Places in Shropshire A number of organisations in Shropshire have come together to create Safe Places for people who feel at risk and unsafe. Safe Places is a community led initiative supported by Shropshire Council, The Wrekin Housing Trust, West Mercia Police, OSCA Citizen Advocacy and Taking Part Shropshire. The aim of Safe Places is to provide vulnerable individuals with a number of places they can know they can go to and immediately receive support and understanding about their issues. This includes people with learning disabilities or those who live with anxiety or dementia. Each location that signs up to the initiative will display a sticker that identifies it as a safe place. For a list of Safe Places across Shropshire, click here.

July 2018

The UK’s third generation of data protection law has now received the Royal Assent and the new Data Protection Act aims to modernise data protection laws to ensure they are effective for years to come. We live in a data-driven world and almost every transaction and interaction an individual has with most organisations involves sharing personal data, such as name, address and birth date. Data is also shared online such as; every time someone visits a website, searches for or buys something, uses social media or sends an email. Sharing data helps make life easier, more convenient and connected, but personal data is personal data. It belongs to the individual so it’s important that this data is only used in ways reasonably expected, and that it stays safe. Data protection law ensures everyone’s data is used properly and legally. The Information Commissioner's Office offers information for organisations and individuals. Privacy notices for our patients, service users and staff are available on the Trust website. Please note; the new privacy notice for patients and service users replaces the Your Information leaflet.

Your Data Matters to the NHS The ‘Your Data Matters to the NHS’ campaign has been launched following the introduction of the General Data Protection Regulation. This informs the public how the strict rules about how health and care data can and cannot be used have been strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used. The campaign will also inform the public they can choose whether their confidential patient information is used for research and planning. More information on the national data opt-out programme is available at NHS Digital's website. The Information Governance Team at Shropshire Community Health NHS Trust is here to help you. If you have any queries please contact us on: Tel: 01743 871967 Data.Protection@shropcom.nhs.uk Information Governance Resources are available on SharePoint and the Trust Website We are also running some GDPR and Subject Access Request Workshops: Click HERE for the GDPR Workshop Click HERE for the Subject Access Requests

Workshop

General Data Protection Regulation and Data Protection Act 2018

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Inform is produced by the Communications Team. If you have any ideas for features or you would like to promote you and your teams’ success then simply email shropcom.communications@nhs.net

Staff Lottery Winners Here’s a list of the latest set of Staff Lottery winners from Shropcom. All employees of this Trust, as well as The Shrewsbury and Telford Hospitals NHS Trust and The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust are eligible to join.

To join the scheme you can download the lottery application form from the Staff Zone on the Trust website. This needs to be returned to Wendy Hall, Staff Lottery Administrator, William Farr House, Mytton Oak Road, Shrewsbury SY3 8XL. If you have any queries please email Wendy at wendy.hall@shropcom.nhs.uk or call 01743 277500 (ext. 2293).

June 2018

July 2018

1147 Mrs Carol Thomas S&TH OT & Physio dept SATH £500

1281 Jenny Clarke S&TH Hospital at Night PRH £250

636 Miss Gemma Spate S&TH Ward 19 PRH £100

2492 Mrs Rachel Williams S&TH Pharmacy Department (RSH) £50

4124 Mrs Lisa Butler S&TH Ward 4 SATH £25

2416 Mr. Chris Evans RJAH Mechanical £25

1163 Miss Lauren Gough S&TH Patient Access Booking Centre SATH £25

483 Mrs Rebecca Andrews S&TH Endoscopy Unit (PRH) £25

1143 Mrs Susan Price S&TH ITU/HDU Critical Care (RSH) £25

610 Kellyanne Bilton S&TH A&E Department £25

161 Mr David Campbell S&TH Catering Department (RSH) £25

75 Mrs Charlotte Rogers S&TH Acute Medical Unit (AMU) (RSH £25

635 Miss Nicola O'Sullivan S&TH X-Ray Department (PRH) £25

3049 Miss Sally Wood S&TH Ward 9 PRH £25

2969 Mr. Andrew Matthews SCHT Shrewsbury & Atcham £25

3933 Miss Kathryn Abley S&TH Ward 17 PRH £25

Staff benefits: NHS discount lists

Health Service Discounts have put together the ultimate NHS discount list for parents, summer wardrobe essentials for men and the top 5 discounts for July. These discounts are exclusive to Health Service Discounts members, it’s free to join and free to use. Sign up today!

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