IMS Sample Latest 27May16
Transcript of IMS Sample Latest 27May16
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Administration Services
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Administration Services
AdministrationServices
Network Administration
Database Administration
Storage Administration
Configuration Management
Messaging Administration
Mainframe Administration
Enterprise ManagementSystems
Server Administration
Others
Confguration & management in a distributedenvironment
Multi thousands o databases
Managing the administration o !brid storageenvironments li"e# Multi hundreds o $era datastorages
Management o various environments %ithconfguration Management tools li"e SMS A'
()*S CC+C, Star team etcConfguration & management o distributedh!brid Messaging environment -
.nstallation confguration )er ormance tuning)roactive er ormance management o variousenvironment
0sage o various industr! standards tools ormanagement o h!brid .$ environments-
Managing the administration o various serveradministrations
Su ort and maintenance o variousenvironments across domains li"e 'es"to
su ort account admin eb servers-
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Service * erings
Over 12 years of cumulativeexperience in infrastructuremanagementAn 2 ! team supporting KM ITinfrastructure internallyFailsafe communication networkState of t e art !iverseinfrastructureMetrics" S#A !riven performanceStrong $acken! support for allt e a$ove services provi!e! foraroun! internal 1%&&&' glo$alusersOptimum s ore resourceallocation(isaster recovery an! $usinesscontinuityInternal training" certification forcapa$ility $uil!ing
"E# ENA$%E&S
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)ro3ect Consultanc! Services
'ro(ectConsu)tancy
Services
*+*% , *+SM Consu)ting
C)ient System Dep)oyment
Operating System Design andDep)oyment
Messaging Design andDep)oyment
Data Center Design Consu)ting
Storage Design and Dep)oyment
Security Design and Dep)oyment
Network Design and Dep)oyment
*+ *nfrastructure Assessment
Conso)idation and -irtua)i.ation
Mostly onsite centricInvolves senior tec nical resources )team of * FT+,s-S ort term ). %/0 mont s- !urationOne time activity
e uires mature customer 3 ven!or partners ip relationA!!itional focus on en ancing value of services to strategiccustomers t roug au!its4reviews
"ey /actors
All of KM,s infrastructure an! facilities are conceptuali5e!"!esigne! an! implemente! in/ ouse" wit out externalconsultancy" we ave t e experience an! know/ ow
"now)edge Matri0 Enab)ers
1 Current /ocus
1 /uture Capabi)ities
1 Others
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Monitoring and el des" Services
System Monitoring "now)edge Matri0 Enab)ers
6roactively informs users a$outunsc e!ule! !owntime" systemunavaila$ility
eceives calls from users" an! takesowners ip of ticket resolutionFollow t e sun coverageFlexi$le to use ot er customer specifictools )6eregrine" Merlin-7ot #1 an! #2In!ustry stan!ar! tools 8 96/Open:iew";oncor!e" e9ealt " < ats=p >ol!" 7M;6atrol" ;A =nicenter" ;isco
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&ich E0perience
4no%ledge Matri .n rastructure Services + 4e! Strengths
Cost &eduction
'roactiveMonitoring
23040567Coverage
&esi)ient Network
Me as $een provi!ing clients wit en!/to/en! infrastructure servicesfor more t an 12 years?
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A $len! of ons ore an! offs ore !elivery8
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Service Strateg!
Source8 Mo!ifie! from a @ASS;OM report?
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Typical +ngagement Mo!el B Team Structure
.S Manager
.$ $eam
* shore Account Manager
'irectors / SeniorManagement ertical ead
(lobal 0ser8ase
*nsiteAccountManager
$echnicalArchitecture
(rou
.n rastructure)ractice
Support Groups
) 9 ClientManagement
,ualit!Assurance
$eam
(lobal .$ in rateam
*nsite $eam
Client KM
KM FFSHORE TEAMClient / KM ONSITE TEAM
,ualit! /)rocess $eam
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: ecution A roach
Environment Setupand Ownership
ands onShadow Support
System Study andOnsite +ransition
Due Di)igenceand So8
Engagement$egins
'rimary Contact
Service S%As atSteady State
Offshore 'ro(ect
ManagementCustomer
OnsiteAccount
Management
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'eliver! : cellence• $ransition : cellence 'uring incubation;•
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Solution 8enefts
• Cost 8enefts due to onsite+o shore model – 0 to ?@ reduction in *):B – Additional unds can be invested in core business activities
'ro(ect Management• Focus on core $usiness• 6roper utili5ation of core tec nical team• Faster resource amp =p B amp !own
'rocess *mprovement• @o single point of failures
;ross training of resources to fill gaps•
6roper tec nical !ocumentation t roug KMSetain knowle!ge wit in client teams• Stan!ar!i5ation of ;o!e
+asy Maintaina$ility of ApplicationScala$ility