Improving Interpersonal Relations with Constructive Self-Disclosure.
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Transcript of Improving Interpersonal Relations with Constructive Self-Disclosure.
Improving Interpersonal Relations with Constructive Self-Disclosure
Self-Disclosure DefinedThe process of letting another person know
what you think, feel, or wantRevealing private, personal information that
can not be acquired somewhere else
Self-Description DefinedSelf-description involves disclosure of
nonthreatening informationInformation that can usually be acquired in
some other way
Four Benefits of Self-DisclosureIncreased accuracy in communicationReduction of stressIncreased self-awarenessStronger relationships
The Johari Window: A Model forSelf-UnderstandingModel considers information
you and others knowonly you know about yourself only others know about younobody knows
Figure 8.2 - Johari Window
Open AreaRepresents the “public” or “awareness” area
and contains information that both you and others know
Blind AreaInformation about yourself that others know
but you are not yet aware of
Hidden AreaInformation that you know that others do not
Unknown AreaInformation that is unknown to you and to
others
Figure 8.3 - Johari Window at the Beginning of a Relationship (left) and After a Closer Relationship Has Developed (right)
Appropriate Self-DisclosureQuestions about disclosing information:
How much and how intimate?With whom?Under what conditions?
Repair Damaged Relationships
The Art of Apologizing
The Art of Forgiveness
Constructive Criticism
Disturbing SituationsShare reactions to work-related problems as
soon as possible after the incidentHolding things in impacts…
Describe AccuratelySharing feelings involves risk
The Right Time and PlaceWhat you say may be fine, the when and
where may be the problem
Avoid Overwhelming Others
Barriers to Self-DisclosureWhy do people conceal their thoughts and
feelings?Why are candor and openness so
uncommon in organizations?Several barriers prevent self-disclosure
Lack of TrustTrust in organizations is declining…Lack of trust can cause…
Table 8.1
The Fear/Distrust Cycle
Figure 8.4 - Fear/Distrust Cycle
Role Relationships Versus Interpersonal RelationshipsSelf-disclosure is more likely to take place
within an organization when people…
Figure 8.5 - Self-Disclosure Indicator
Practice Self-DisclosureBecoming a more open person is not
difficult if you practiceWith practice you will…