Improving Epic Systems with Third-Party Spooling Software

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Improving Epic Systems with Third-Party Spooling Software


For those not familiar, Epic is a health informatics company that provides software applications to the healthcare market.

Large healthcare facilities use Epic systems and software to support multiple functions, including:

Billing Bed management Patient registration Recordkeeping and verification Medical chart tracking And many more

What is Epic?What is Epic?


An Epic ShortcomingAn Epic Shortcoming

While Epic software is immensely useful to the healthcare industry, it has one problem: the native print spooler.

The native spoolers that come equipped on Epic software cannot:

Communicate with printers Confirm print Hold onto print jobs Provide audit capabilities Be easily managed


Increasing Print Spooling CapabilitiesIncreasing Print Spooling Capabilities

These limitations can negatively impact the efficiency and productivity of your output management. Fortunately, there is a solution:

By upgrading the native spooler to a third-party spooler like OM Plus, you can gain all the functionality and features you need to optimize your printing capabilities.


Disadvantages of Epic SpoolingDisadvantages of Epic Spooling

The larger the healthcare organization, the more potential problems the native Epic spooler can cause. Generally, Epic spoolers have three main problems:

Multiple Failure Points:

Print Queues on multiple hosts Large Failure Domains (one performance/failure can affect others) Inability to provide Print Queues failover

Inability to Manage/Track Print Jobs:

No confirmation of print Inability to dynamically re-route print No feedback for print jobs upon failure

No Confidentiality/Security features

Audit trail User permissions Centralized control HIPAA


The OM Plus SolutionThe OM Plus Solution

Improved availability and systems management capability across entire print infrastructure.

Ability to avoid large failures by implementing high availability and fail-over print.

Simplification and streamlining of print workflows and operations by reduction of print queues on multiple hosts.

Capability to support enhanced failover and load balancing capabilities for processing of production print streams.

Print job retention to allow elegant recovery from failure.

Increased velocity, reliability, scalability. Improved print security. Enable delivery confirmation and auto re-

routing and help desk notification. Enable print jobs tracking. Print stream transform to enable printing

on non-pdf printers.

By switching from the Epic spooler to the OM Plus spooler, users can reap these advantages:


Is OM Plus Right for Your Business?Is OM Plus Right for Your Business?

Every business is different, so there are many different problems OM Plus can tackle. The most common benefits include:

Increased Help Desk Productivity Through simplified, centralized control with output management software

Confirmed Print Job Delivery Through Intelligent Print Job Routing

Printer Load Balancing and Failover Route around failed printers, reduce wait time, and avoid overload

Robust Options Exceeds the capabilities of standard O/S spoolers.

See for yourself: Download a Free Trial of OM Plus Today!


Even More Print Solutions from PlusEven More Print Solutions from Plus

OM Plus DM = Delivery Manager+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,

Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc

OM Plus FM = Fleet Manager + Consumable Management+ Device Alerts+ Device Meters

OM Plus RM = Report Manager + Electronic Report Distribution+ Virtual Bursting+ Archiving


Support and LicensingSupport and Licensing

Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities

Free Customer Evaluation 30 Day Trials

Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals


Plus Tech Contact InformationPlus Tech Contact Information

Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614

Email [email protected]

Website www.plustechnologies.com

Improving Epic Systems with Third-Party Spooling Software

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