Importance of human resources can be discussed at four levels:CorporateProfessionalSocialNational

HRM can help an enterprise in the following ways:Attracting talent through effective HRPDeveloping necessary skills & attitude with

trainingSecuring cooperation through motivationRetaining talent through the right policiesEnsuring a team of competent & dedicated

employees

HRM helps improve quality of work life and contributes to growth in the following ways:Opportunities for personal developmentMotivating work environmentProper allocation of workHealthy relationships between individuals &

groupsPromoting team-work & team spiritEncourage to work with deligence &

commitment

Society benefits from good HRM in many ways:Good employment opportunitiesDevelopment of human capitalGeneration of income & consumptionBetter lifestylesLead to productivity gain to societyEnables managers to reduce cost & save

scarce resources

Drivers of development of a country Deliver economic growth

DIRECTOR(HRD)

MANAGER(PERSONNEL)

MANAGER(ADMINISTRATION)

MANAGER(HRD)

HR PLANNING

RECRUITMENT&

SELECTION

WELFARE

LEAVE RECORDS

TRAINING &DEVELOPMENT

PERFORMANCEAPPRAISAL

Job Design / Job Analysis Human Resource Planning Recruitment & Selection Training & Development Performance Appraisal Compensation / Benefits Personnel Information Systems Employee Motivation / Assistance

HRM is the process of effectively employing people in an organisation

HRD is the process of training & development of employees to make them effective

HRD is an important subset of HRM

HRM only a ‘support function’! Training programs only a ‘cost’! Not an ‘as & when needed’ function! Not specifically qualified / trained

people! Inadequate information systems /

records! Misunderstood as HRD!

Globalisation (More productivity) Technological Trends (New skill set) Increasing Service Sector (Customer

Interface) Working Trends (9 to 9!) Demographic Trends (Young India!)

Individuals differ from one another

Customization of stimulation and motivation

Demanding personnel

Value of Human Resource

Competitive advantage

Human Resource Accounting – It is measurement of the cost and value of people for an organization

Worker productivity Quality improvement The changing attitudes of

workforce The impact of the government Quality of work-life Technology and Training