Implementing Maximo at ONEOK: Year One of a Multi-Year Enterprise Implementation

Presenters: Joey Baumgartner

Introduction

•Joey Baumgartner, Development Analyst, ONEOK, Inc.

– Project Manager

– Business Analyst

– ONEOK Maximo Project

– Maximo Certified Consultant

2

Agenda

• Introduction

• Maximo Business Case

• ONEOK Maximo Project

• Lessons Learned

INTRODUCTIONImplementing Maximo at ONEOK

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5

•Founded in 1906

•Fortune 200 Company

•Headquartered in Tulsa, OK

•Over 4,700 Employees

Introduction

66

•8th Largest U.S. Natural Gas Distribution Company

•Over 2 Million Customers

•Operating in Kansas, Oklahoma, and Texas

Introduction

77

•Natural Gas Gathering and Processing

•Natural Gas Pipelines

•NGL Gathering and Fractionation

•NGL Pipelines

•Premier NGL System, connnectingkey market centers

Introduction

BUSINESS CASEImplementing Maximo at ONEOK

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Business Case

Business Case

Information Technology & Application Consolidation

Advantica

D7i

Maximo

Voyager

Transman

SHAVR

PIPE

EIMS

MMS

JES

ESRI

GIS

OCMT

Eagle Geofields

MLRP

CPDM

Oracle

ERP

SLS/LIS

SME

Landworks

SLIM

MP2Access

Excel

Reduce the number of EAM applications

– Eliminate development of redundant apps

– Reduce infrastructure requirements

– Reduce support resources

– Leverage a common data model

– Improved integration

Business Case

Business and Process Efficiencies

• Improved agility in acquisitions

• Better management of compliance activities

• Manage leaks more efficiently

• Better utilization of over 3,100 Fleet assets

• Improved integration between Maintenance and Materials

Business Case

Quantifiable Savings

• Consolidate Inventory Spend

• Increase Inventory Turns

• Eliminate spend on software development and support

• Better manage Construction projects

Business Case

• Maximo 6.2 was selected• 2,200 User License

• Maximo Enterprise

• Maximo for Utilities

• Maximo for Oil & Gas

• Maximo for Transportation

• Maximo Mobile

• Maximo MEA for Oracle Financials

• Project was formally approved December 2008

• Project team was formed…

Results

THE MAXIMO PROJECTImplementing Maximo at ONEOK

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The Maximo Project

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•Improve upon past model

•Mutually beneficial

•Involve both organizations

IT / Business Unit Relationship

The Maximo Project

•Fill Maximo knowledge gap

•Build competency within ONEOK

•Outsource Specialized Tasks

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The ONEOK Team Objectives

The Maximo Project

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• Project Mgmt

• Business Analysis

• Implementation

• Communication

ONEOK, Inc.

• Business Analysis

• Implementation

• Technical Expertise

Ontracks Consulting

• Training Development

• Training Delivery

The Mosaic Co.

Multi-Vendor Team

The Maximo Project

•Requirements Analysis

•Process Design

•Implementation

•Conference Room Pilots (CRP’s)

•Testing

•Deployment

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Development Approach

The Maximo Project

•Employed Outside Consultant

•Incorporated Maximo and business process knowledge

•Instructor Led

•On-Site

•Ongoing Webcasts

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Training

The Maximo Project

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Project Start(Q4)

G&P Go-Live (Q1)

NGL Go-Live(Q2)

ODC Go-Live I(O&M, Leaks - No GIS)

(Q4)

ODC Go-Live II(Construction, Oracle

& GIS Integration)(Q4)

Fleet Go-Live(Q1)

Pipelines, Corporate Compliance, EH&S Go-Live

(Q1)

Project Completion

(Q2)

Project Timeline

The Maximo Project

• 12 Gas Processing Plants

• Paper-Based Processes

• Designed Work Management Process

• Collected and Analyzed Data

• Brought 4 Facilities into Maximo

• Approximately 40 Users

• More Planned for 2010

• 6-Month Project

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Gathering and Processing Facilities (G&P)

The Maximo Project

• 3 Existing Maximo 4.1 Databases

• Different Work Processes

• Over 400 Users

• Geographically Dispersed (Chicago to Houston)

• Millions of Records

• 10-Month Project

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Natural Gas Liquids (NGL) Upgrades

TECHNICAL CHALLENGESImplementing Maximo at ONEOK

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Technical Challenges

DEV TEST

PROD

DEVS TESTS

SAND POCTRAIN

Supplemental Stream

Release Stream

On Demand

Environment Management

Technical Challenges

Migrations & Comparing Environments

Technical Challenges

Extensively use Data Restrictions to allow 20+ plants/locations to only see their

Work Orders, PM’s, Locations and Assets.

Ops Site

Site

Organization ONEOK

HYDROCARBONS

BushtonPlant

Medford Plant

TRANSPORTATION & PROCESSING

Legacy Pipelines

North System

Pipelines

DISTRIBUTION COMPANIES

Oklahoma Natural

Gas

Texas Gas Service

Kansas Gas

Service

+

Data Restrictions

Technical Challenges

Force users to provide a response to a Job Plan task

Force users to enter actual completion and that all responses on the Job Plan

have been provided.

Compliance Configurations

Technical Challenges

Built a custom interface to use SQL Server Reporting Services.

Active Directory Integration

Reports

Technical Challenges

Heavily Use Escalations for Notifications & Data Updates

Escalations / Notifications

LESSONS LEARNEDImplementing Maximo at ONEOK

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Lessons Learned

• Allow time for software tools

• Divide and conquer data migration

• Dedicated owner for testing

• Improve development lifecycle

Lessons Learned

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Iterative Development Process

Questions

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