Implementation of business process in manufacturing industry

8/13/2019 Implementation of business process in manufacturing industry

1/18


2/18

Topics to be Covered

What is Business Process?

Features of Business Process

Types of Business Process

Manufacturing Industry Overview Structure of Consumer Durables Segment

Key industry dynamics

Business Process Management implementation in ManufacturingIndustry

Five Key Areas for BPM Success

BPM system modules

How Business Process Management helps an Industry

Benefits of Implementing BPM in Manufacturing Industry


3/18

Business Process

Business process is a series of steps or tasks aimed at

accomplishing a defined business objective.

Business Process refers to the set of logically related activities

for accomplishing a specific business result.

A business can have hundreds of processes and most processes

can be broken into smaller and lower- level processes and

process components that include people and/or information

system sources.


4/18

Features of Business Process

Has a goal

Has specific inputs

Has specific outputs

Uses Resources

Has a number of activities that are performed in some order

May affect more than one organizational unit. Horizontal

organizational impact

Creates values of some kind for the customer. The customer may be

internal or external


5/18

Types of Business Process

Management Process Strategic Management

Corporate Governance

Operational Process Purchasing

Manufacturing

Supporting Process Accounting

Technical Support


6/18

Manufacturing Industry Overview

An Industry can be defined as any kind of an economic

unit producing goods and services.

All activities relating to manufacturing and distribution of

electronics and durable consumer goods fall within the

category of the Electronics & Consumer Durables

Industry OR the Manufacturing Industry.


7/18

Structure of Consumer Durables Segment

White Goods: It is generally a large machine which accomplishes a routine

housekeeping task, which includes purposes such as cooking, or food preservation,

washing purposes, and various others. They are also referred to as domestic appliances

or major appliances.

Brown Goods: These are portable and semi portable machines generally used on table

tops, counter tops and other platforms to accomplish a household task. They are usually

smaller counter parts of their larger versions like a coffee maker is a portable good vis-

a-vis the espresso coffee machine.

Consumer Electronics: They are electronic equipment intended for everyday use,

most often in entertainment, communication and office productivity. They are largely

based on digital technologies and are increasingly being merged with the computer

industry in what is known as the Consumerization of Information Technology.


8/18

WHITE GOODS BROWN GOODS CONSUMERELECTRONICS

Air conditioners

Refrigerators

Washing Machines

Sewing machines

Watches and Clocks

Cleaning Equipment

Other Domesticappliances

Microwave ovens

Cooking Range

Chimneys

Mixers

Grinders

Electronic fans

Irons

Televisions

Audio and Video

Systems

Electronic accessories

Personal Computers

Mobile Phones

Digital Cameras DVDs

Camcorders


9/18

Key Industry Dynamics

Industry Size :Rs 350 Billion

Key Categories: White goods, Brown Goods and Consumer

Electronics

Competitive Landscape: Dominated by Korean majors like LG and

Samsung in most of the segments. Other players are Bluestar,

Whirlpool of India, Voltas, Godrej, Bajaj Electricals, Videocon,

Panasonic, Electrolux, Sony etc.

Margin Profile: Low margin, largely dependent on volumes of sales

Growth Opportunities:Low Penetration along with increasing

consumer disposable incomes.


10/18


11/18

Type I Projects: Functional Level Type II Projects: Cross-functional LevelType III Projects: Enterprise Level


12/18

Five Key Areas for BPM Success

1. Value and Performance Management to define goals and evaluate and

steer progress.

2. Accelerated Business Analysis to optimize BPM delivery, using GlobalProcess Model for manufacturing.

3. Leveraging BPM Technology to maximize the use of selected BPM and

Business Rules Management technology, tools and platforms.

4. Unified Process Improvement to ensure process-oriented thinking gets

embedded across the organization.

5. End-to-End BPM Governance to sustain BPM excellence.


13/18


14/18

BPM System Modules

Process Modeling

Process Connectors

Process Manager

Process System Server


15/18


Adding functionality to existing business systems such as CRM, ERP,

manufacturing execution systems (MES), warehouse management systems

(WMS), etc

It is probably less expensive and quicker to extend an older existingapplication using BPM than to install new software or reprogram the existing

software.

Design and add new processes as requirements change.

Link business systems to aggregate data and processes .

Build new processes between acquired company systems to provide a fullview of inventory information.

Connect the MES systems within a value chain to support where - to-build

strategies with real-time information .

Connect disparate sources of business intelligence within the company or

across the value chain.


16/18

Link a number of systems to provide and support new processes.

Build a process to provide demand driven schedule data across a

value chain. Connect the manufacturing execution systems to the planning and

scheduling system .

Develop a process that allows certain CRM users to view and

exchange data with the warehouse management and themanufacturing scheduling system s .

Design, build, simulate, and finalize new stand alone business

processes using data from any source.



17/18

Benefits of Implementing BPM in

Manufacturing Industry

Helps in automating all the paper-based processes within theprocurement division to shorten the SCM cycle for approval andreceipts of goods.

BPM helps to increase efficiency and decrease costs with respect to

document management in marketing function. BPM helps in workflow automation and visibility through greater

operational control over its sales process. BPM helps in resolving complexities in its warranty management

process, thereby improving quality and costs in its customer supportservices.

BPM leverages process modeling, risk management and visibility tools. BPM helps in overcoming the cross-border integration challenge in

design process by BPM-PLM (Product Lifecycle Management)integration suite.

Through effective implementation of BPM across the value chain,company can benefit from strong governance and quality control.


18/18

Implementation of business process in manufacturing industry

Documents

Transcript of Implementation of business process in manufacturing industry