Implementation Culture

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Implementation Culture AASHTO TIG LESSONS LEARNED Monica Worth, Voice Associates, LLC

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Implementation Culture. AASHTO TIG Lessons Learned Monica Worth, Voice Associates, LLC. TEAMS OF ENGINEERS AND TECHNICAL STAFF were CHARGED WITH PROMOTING BOLD NEW IDEAS IN A RISK-AVERSE environment. Where we were:. - PowerPoint PPT Presentation

Transcript of Implementation Culture

Page 1: Implementation Culture

Implementation CultureAASHTO TIG LESSONS LEARNED

Monica Worth, Voice Associates, LLC

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Where we were:TEAMS OF ENGINEERS AND TECHNICAL STAFF WERE CHARGED WITH PROMOTING BOLD NEW IDEAS IN A RISK-AVERSE ENVIRONMENT

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Where we are:TEAMS OF INNOVATION AMBASSADORS FOCUS ON IMPLEMENTATION ASSISTANCE TO STRATEGIC PEERS AND STATES

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How we got there:

IT’S A LONG STORY. BUT WE’LL MAKE IT SHORT.

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Ten years ago…

Outreach and promotional tools Conferences and print material Benefits and challenges

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Typical Team Timeline

Year 1 Articulate the case Submit documentation Develop brochure, presentation,

other aids Begin outreach

Year 2 (and beyond) Hit stride on outreach Help peers where requested Add to resource library Pass the baton

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Challenges

Sales force Communications SME Results cycle Pace of information Life cycle of assignment/team

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Anecdotes

Safe vs. safer Tri-fold brochures Information technology Sole source vendors Communication by committee

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What we learned:

INFORMATION DOESN’T DRIVE IMPLEMENTATION VERY QUICKLY

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What we learned:

TECH ASSISTANCE ACCELERATES ADOPTION

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What we learned:

INNOVATION IS ADOPTED IN WAVES, DRIVEN BY A RELATIVE HANDFUL OF INDIVIDUALS

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What we learned:

INFLUENCERS ARE KNOWN TO INNOVATORS

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What we learned:

INNOVATORS EXPECT TO LEARN, NEED TO TEACH

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What we learned:

INFORMATION ACCELERATES FINAL WAVES

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What we learned:

PROMOTION ISN’T ALWAYS HIGH VISIBILITY

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What we learned:

INFORMATION TECHNOLOGY DRIVES PACE OF ADOPTION

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What we learned:

LEVERAGE BRAND. TEMPLATIZE RESOURCES.

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Is it working? CURRENT CASES: UPLAN AND EMBEDDED DATA COLLECTORS

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Summary:ACTION SPEAKS LOUDER THAN WORDS:

• Hands-on tech assistance accelerates adoption

CAN YOU HEAR ME NOW?• Information accelerates

later waves of adoption

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Summary:PACE MATTERS

• Investors want to trust you with the future

STRATEGY MATTERS• Leverage proximity,

“from,” brand to accelerate adoption

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Thank you.INNOVATION DRIVES THE STORY OF TRANSPORTATION.

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Questions?INNOVATION DRIVES THE STORY OF TRANSPORTATION.