Impact of New Immigration Law on Oklahoma Vital Records Kelly Baker Oklahoma State Department of...
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Transcript of Impact of New Immigration Law on Oklahoma Vital Records Kelly Baker Oklahoma State Department of...
Impact of New Immigration Law on Oklahoma Vital Records
Kelly BakerOklahoma State Department of Health
June 3, 2008
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Shared Experience Other states looking at passing similar
laws 21 “high level” activity states (includes OK)
21+ pieces of legislation 9 states are Medium (11-20 bills) Nationally:Immigration bills filed by states
2005 – 300 2007 – 1,500 2008 – 1,100 (as of April 25)
Tulsa World: National Conference of State Legislatures
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
HB1804 Effective Nov 1, 2007 Proof of Citizenship Impacts
Expired Driver’s license Public employment Public Benefits
• Housing• Medicaid
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
HB1804 A. The following entities may create, publish or otherwise
manufacture an identification document, identification card, or identification certificate and may possess an engraved plate or other such device for the printing of such identification; provided, the name of the issuing entity shall be clearly printed upon the face of the identification:
3. Federal, state and local government agencies for purposes authorized or required by law or any legitimate purpose consistent with the duties of such an agency, including, but not limited to, voter identification cards, driver licenses, non-driver identification cards, passports, birth certificates and social security cards;
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
HB1804 Challenges for VR Issuance
Increased In-person Traffic
Valid ID
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Challenge 1: Issuance
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Applicant HB1804 requires BC “applicant”
must be US citizen or legal resident
B. All identification documents as provided for in paragraph 3 or 4 of subsection A of this section shall be issued only to United States citizens, nationals and legal permanent resident aliens.
HB1804
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Who is the Applicant? Historically, “Applicant” is the person
applying for the record
Introduces illegal discrimination Children born here are automatically citizens Parents do not have legal resident status Children need BC for school, benefits, etc.
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
14th Amendment US Constitution
“No state shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States “
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Oklahoma Solution New definition: “Applicant”
Living subject of Birth Certificate Guaranteed to be Citizen USUALLY record requested for the
benefit of the subject of the record New definition: “Requestor”
Person “requesting” record No citizenship requirement
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Modified Definition: BC BC: Identification Document
Birth Certificate of a living person BC: Historical Document
Birth Certificate of a deceased person BC: Original Document
Original records submitted to VR for permanent filing
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Modified Definition: BC Necessary to narrow broad references to
Birth Certificates in existing state law Reflect intent of the new law
Identification of living persons Deceased can’t apply and won’t
personally benefit Eliminates need for proof of citizenship by
family, genealogists Legal and historic purposes
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Political approval Bd of Health pass regulations OK Legislature not reject
HB1804 Author comments “His idea to deal with babies born to illegal
immigrants would be for Oklahoma to refuse to issue a birth certificate, he said. Instead, the state would send an acknowledgement of birth to the US embassy or consulate of the parents' nation of origin requesting a birth certificate.”
The Oklahoman
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Challenge 2: Increased Traffic
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Background- Oklahoma Primary office in OKC
1 Satellite - Tulsa Front Desk
60% OKC 40% Tulsa
Mail (OKC) 3-4 weeks response
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
0
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
OKC-07 OKC-08
*Nov 1, 2007: HB1804 effectiveChange in avg number customers per day from previous yrPost HB1804
53%
49%
32%
43% 27%31%
Average Number Per Day: OKC Front Desk Customers
Nov 1, 07HB1804
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Customer vs People “Customer”
Single interaction• May have multiple applications• Summer avg: 3-4 people per customer
“People” Includes everyone who come to VR
• Children, extra family members, etc.
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Increased Customers November
2006: 218 2007: 331 Increase 53% 3 days of 400+ customers
Fall is normal catch up time from summer
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Increased Customers January
2007: 248 / day 2008: 380 / day Increase 49% High of 475 Note: 432 high summer rush
Feb avg’d 398 / day High 517
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Projected Average Number Per Day: OKC Front Desk Customers
0
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
OKC-07 OKC-08
343
331
*Nov 1, 2007: HB1804 effective
Change in monthly avg # of OKC Front Desk Customers from previous yrPost HB1840 Projected 50% Increase
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Summer Projections Avg number of customers > 500
Avg people waiting in lobby: 2,000
High days 650-700 customers Avg people in lobby/day: 2,800 Avg people in lobby anytime: 600
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Crowd Challenges VR Window Bottleneck
Review, Cashier, Search and Issuance Not enough windows
Split into 3 stations1. VR Information Desk: Review applications,
review/copy ID, answer basic questions2. Cashier (Acctg Services)3. Issuance (VR)
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Resulting Impact Wait time on busy day
Dropped from 2½ hrs to 45 minutes
Physically spread out process Information desk in OSDH atrium Cashiers in OSDH inner lobby VR issuance in VR lobby
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Crowd Challenges Redesigned Applications
Clarified requirements • color and emphasis added
User-friendly Added FAQs to back Phone number
Results Fewer incomplete applications Reduced time
• Face-time with Public• Fewer letters sent for more info, correct fees
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Crowd Challenges Amendment Clerks
Set up primary contacts• Must be available or find available clerk
Walkie-talkies – portability
Results No more FDesk staff running around to find
available clerk Front desk staff able to stay in chairs
• More customers served
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Crowd Challenges Lobby
Increased seating from 50-100 Purchased 2 Big Screen TVs
Results Civility among customers who were
previously standing or sitting on floor
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
2-Day Mail Option Wait times 2+ hours After pay for certificates
• Drop off application and copy receipt• VR get response in mail within 2 business days.• OSDH Employees drop off applications before 10:00
& pick up same day after 3:00
Results Reduced number of customers waiting in lobby
VR Crowd Challenges
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Crowd Challenges Staffing
Robbing Peter (back office) to pay Paul (front) Hired 7 Temporary staff
• Info desk, Front Desk, Amendments, Mail
Results Keeping wait times down Nearly caught up to current
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
OSDH Crowd Challenges Parking Bathrooms Security Air Conditioning Trash Food/water Breast-feeding facilities
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Challenge 3: Valid IDs
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Vicious Circle HB1804 prevents renewal of expired DLs
without proof of citizenship
OK VR Law requires “legal, valid photo ID” to obtain certified record Vouching option
• 2nd party with legal, valid photo ID• Sign statement under penalty of perjury• Only option for undocumented parents
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Change to DMV practices DMV recently stopped sending notices of
pending expiration More expired DLs than in the past Previously no penalty for expired
OKDPS Estimates 195,000 Oklahomans with Expired DLs
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
What is “Valid”? Presumption: Valid = Current
Problem for expired DLs Few people have another legal photo ID
Per DPS commissioner Expiration date only relative to driving
privileges Not relative to identity
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Temporary Solution Accept DL expired 2 months or less
Accept any DL with new security features Use Black light to validate
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Irony BC initiates all other IDs
Expired DL only replaced if have BC
Expected to issue BC without current ID
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Fraudulent IDs Increased
Primarily (not exclusively) Hispanic Flea Market versions Some extremely good, but not real
Reviewing list of acceptable IDs Taking Consular Matricula cards Attempt to verify with Mexican Consulate Waiting for Security Cmte recommendations
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Is the increased number of BC requests REALLY due to HB1804?
Question:
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Reasons for BC Requests
289
140119 124
87
5269
45 4315 4
85
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3 day sample
HB1804 Fed ID law Background Mixed
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Reason for Requesting BC 25%-Expired DL 40%-Exp’d DL, State Benefits, Citizenship 50%-Exp’d DL, State Benefits, Citizenship,
Work or ID
Avg customers/day ~ 39% increase (since November 1)
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
What can VR offices do when similar laws are introduced or passed?
Question:
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Considerations Review requirements for proof of citizenship
related to issuance of birth certificate? If so, develop plan to address this without
discriminating
Review existing VR laws/regulations regarding definitions (BC, Applicant)
Review requirements for valid IDs Expired driver’s licenses acceptable Develop list of acceptable IDs
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
VR Considerations Review staffing pattern
Staffing Level adequate? State’s with multiple offices may see less impact
(Dispersion)
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
“Son of 1804” Official State Language
14th Amendment debate
All persons born or naturalized in the United States, and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside.
2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008
Contact Information
Kelly Baker, MPHCenter for Health Statistics Director
and State RegistrarOklahoma State Department of Health1000 NE Tenth Street, Room 114Oklahoma City, OK 73117(405) [email protected]