I’M NEW HERE…How to make new starters a productive part of the team
OVERVIEW
Before you Hire
Hired
Agile
Support
Relationships
BEFORE YOU HIREDoes your hiring process convey your culture?
PUBLIC RELATIONSPR is your first chance to introduce a new starter to your culture
Image courtesy of Duffey Communications –Atlanta, GA
INTERVIEW
Interview for culture fit
Meet your mentor / manager
Meet some of the team
Tour the workspace
OVERVIEW
Before you Hire
Hired
Agile
Support
Build strong Relationships
HIRED!You found the perfect person … now lets not mess it up
WELCOME LETTER
Who, when, where will they be
met
Dress code
Lunch
Reading or prep for first day
Contact Details
INDUCTION PLAN
1:1 with Key People
Demos
Training
Login details
Lunch
Stationary
Office Layout
Key Personalities
TIME WITH THE EXPERTSInductions should be with the most senior person, not the most junior
DESK / EQUIPMENT Being co-located helps build great agile teams
OVERVIEW
Before you Hire
Hired
Agile
Support
Relationships
AGILEUse your existing processes to your advantage … and use this opportunity to improve them
DEDICATED RETROSPECTIVE
When you joined what would you
have found ….. ?
Group by Theme
Dot Vote
Agree actions the team can take
KAIZEN / IDEAS BOARDPrint a picture of the new starter and place it above your board
WORKING AGREEMENTA short set of principles or guidelines that all team members sign up to
‘UP FOR GRABS’ TASKSKeep items of work that are less complex and ideal for new starters
PAIR, PAIR, PAIRPairing not only educates and informs, but importantly it builds relationships
OVERVIEW
Before you Hire
Hired
Agile
Support
Build strong Relationships
SUPPORTThroughout this process a strong level of support is essential
NO HAND-OFFSReduce and remove hand-offs wherever possible
REGULAR 1:1
Coach out the small problems
before they become big problems
Makes the person feel valued
Encourages them to reflect
BE FLEXIBLEAs much as possible allow the new starter to self-direct their own induction
OVERVIEW
Before you Hire
Hired
Agile
Support
Relationships
RELATIONSHIPSBuilding strong relationships is essential to building strong teams
OUT OF YOUR COMFORT ZONE
Off site where possible
Team building day
Training day
You are trying to level the playing
field by taking everyone out of
their comfort zone.
CELEBRATEPublicly celebrate them joining, it is not just for directors
OVERVIEW
Before you Hire
Hired
Agile
Support
Relationships
ARE YOU DOING ENOUGH FOR YOUR NEW STARTERS?
ARE YOU DOING ENOUGH FOR YOUR NEW STARTERS?
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https://www.linkedin.com/in/martyncfrank
@MartynFrank
http://tinyurl.com/iamnewhere
ANY QUESTIONS?
frankcode.net
https://www.linkedin.com/in/martyncfrank
@MartynFrank
http://tinyurl.com/iamnewhere