Ilektroniko Mkg 2012 St Part1

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    2011-2012

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    .

    ,

    ,

    2011-2012

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    ...

    ...

    -

    ,

    ...

    (.-)

    ...

    & , , , , .

    ,, -

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    &

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    . http://www.internetworldstats.com/stats.htm

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    . http://www.internetworldstats.com/stats.htm

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    Total e-commerce sales USA 2011 $ 194.3 billion, +16.1% Total retail sales USA 2011 +7.9% E-commerce sales in 2011 accounted for 4.6% of total sales

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    /

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    .

    0

    25

    50

    75

    100

    EU-27

    Nethe

    rlands

    Luxem

    bourg

    Sweden

    Denmark

    Germany

    F

    inland

    UnitedKin

    gdom

    F

    rance

    Belgium

    A

    ustria

    Ireland

    Malta

    E

    stonia

    Slovenia

    Slovakia

    P

    oland

    CzechRe

    public

    Lith

    uania

    Latvia

    Hu

    ngary

    Spain

    Italy

    C

    yprus

    Po

    rtugal

    G

    reece

    Ro

    mania

    Bu

    lgaria

    Iceland

    N

    orway

    C

    roatia

    FYR

    ofMacedonia

    T

    urkey

    2009 2010

    Internet access of households, 2009-2010

    38

    46

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    .

    Computer

    use

    Internet

    use

    Used internet for

    finding information on

    goods or services

    2008 2009 2010 2008 2009 2010 2008 2009 2010

    EU-27 66 68 71 62 65 69 50 51 56

    Euro area (EA-16) (1) 66 68 72 63 65 70 52 55 59

    Belgium 71 76 79 69 75 78 58 59 62

    Bulgaria 40 44 45 35 42 43 22 17 26

    Czech Republic 63 64 69 58 60 66 45 50 53

    Denmark 86 87 89 84 86 88 73 74 78

    Germany 80 81 83 75 77 80 66 69 72Estonia 66 71 75 66 71 74 53 54 61

    Ireland 67 68 70 63 65 67 46 54 57

    Greece 44 47 48 38 42 44 31 33 36

    Spain 61 63 67 57 60 64 46 47 54

    France 71 72 79 68 69 79 57 60 65

    Italy 46 49 53 42 46 51 30 33 35

    Cyprus 47 53 57 39 48 52 32 39 47

    Latvia 63 65 67 61 64 66 49 50 57

    Lithuania 56 60 62 53 58 60 37 44 48

    Luxembourg 83 88 90 81 86 90 69 75 78

    Hungary 63 63 64 59 59 62 49 48 55

    Malta 51 60 64 49 58 62 42 48 52

    Netherlands 88 90 91 87 89 90 76 79 82

    Austria 76 75 77 71 72 74 51 54 58

    Poland 55 59 62 49 56 59 33 29 39

    Portugal 46 51 55 42 46 51 34 40 44

    Romania 35 42 41 29 33 36 17 12 26

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    .

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    time

    % of population

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    .

    Enterprise use of

    information

    technology, January

    2010

    Internet

    access

    Fixed

    broadband

    connection

    Mobile broadband connection

    Website

    or homepageAll size

    classesSmall

    Medium-

    sizedLarge

    EU-27 94 84 27 22 43 67 67

    Euro area (EA-16) 96 88 27 22 45 68 67Belgium 97 89 29 24 49 70 78

    Bulgaria 85 61 9 7 14 34 37

    Czech Republic 95 85 18 13 35 51 74

    Denmark 97 84 43 39 63 81 88

    Germany 97 88 22 16 38 63 81

    Estonia 96 87 9 7 13 36 70

    Ireland 92 84 36 31 52 73 68

    Greece 90 80 6 5 14 20 58Spain 97 95 35 31 57 75 62

    France 97 93 28 23 46 68 58

    Italy 94 83 19 16 38 66 61

    Cyprus 88 85 11 9 19 39 52

    Latvia 91 66 12 10 19 41 48

    Lithuania 96 78 20 16 32 62 65

    Luxembourg 96 87 20 17 26 57 70

    Hungary 90 78 22 18 36 57 57Malta 94 91 28 24 41 62 66

    Netherlands 98 90 28 23 47 68 81

    Austria 97 75 46 42 65 91 80

    Poland 96 66 21 16 32 64 65

    Portugal 94 83 25 20 48 75 52

    Romania 79 49 8 6 14 33 35

    Slovenia 97 85 31 26 47 73 73

    Slovakia 98 71 36 32 46 67 74

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    .

    OECD Key ICT indicators

    . n erne se ng an purc as ng y n us ry , or a esPercentage of businesses with 10 or more employees in each industry g

    ource: , a a ase an uros a , ommun y urvey on

    Selling Purchasingenmar

    o a n us r es , 40,4rance

    o a n us r es , 20,8ermany

    o a n us r es , 43,0reece

    o a n us r es , 10,2

    a yo a n us r es , 14,3

    e er an so a n us r es , 37,1

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    .

    0

    5

    10

    15

    20

    25

    EU

    -27

    Euroarea(EA

    -16)

    Ireland

    CzechRepu

    blic

    Belg

    ium

    Germ

    any

    Finland

    Swe

    den

    Denm

    ark

    UnitedKingdom

    Hungary

    Lithuania

    Netherla

    nds

    Fra

    nce

    Austria

    Portugal

    Spain

    Slovakia

    Slovenia

    Estonia

    Poland

    La

    tvia

    Italy

    Romania

    Bulg

    aria

    Cyprus

    Norway

    Iceland

    Cro

    atia

    FYR

    ofMacedonia

    Enterprise turnover from e-commerce, 2009 (1)(% of total turnover)

    (1) Greece, Luxembourg and Malta, not available.

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    .

    ? /

    Internet

    Internet

    / /

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    .

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    .

    &

    :

    , ,

    2 vs B2C

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    .

    //

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    .

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    .

    35,3

    28,5

    22,5

    12,6

    1,1

    46,1

    32,9

    14,9

    2,3

    2,3

    7,6

    10,1

    28,1

    28,2

    26

    ()

    -

    /

    (E-SHOPPING)

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    34,7

    24,5

    25,4

    6,9

    2,4

    36,7

    25,5

    25,3

    2,2

    2

    0,9

    7,2

    20,1

    31,2

    34,5

    /

    /

    /

    couriers,

    ,

    -

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    .

    19,8

    19,2

    0,5

    0,7

    2,8

    55

    15,7

    14

    1,3

    0,3

    1,6

    61,9

    /

    ,

    e-mails

    (spam)

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    .

    0

    10

    20

    30

    40

    50

    60

    Avoided any ofthe activities

    Personalinformation on

    social networkingsites

    Buying goods orservices over the

    internet

    e-banking File downloading Using wificonnections away

    from home

    Communicationwith public

    administrations

    Activities avoided at least once in the 12 months prior to the

    survey by internet users due to security concerns, EU-27, 2010

    (% of individuals having used the internet in the 12 months prior to the survey)

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    .

    325

    54

    63

    55

    86

    93

    426

    /

    /

    /

    INTERNET: internet

    58

    22

    33

    11

    16

    17

    11

    1

    3

    2

    4

    7

    8

    54

    13

    8

    7

    1

    3

    6

    5

    16

    7

    3

    16

    13

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    .

    :

    (=120)

    = 66%

    = 14%

    = 7%

    ,

    & = 4%

    = 11% = 3%

    = 6%

    = 7%

    = 1%

    / = 10%

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    / :

    ~~

    internet = 52%

    = 27%

    = 31%

    = 23%

    =12%

    = 16%

    24 = 40%

    = 26%

    = 7%

    = 7%

    = 28%

    = 9%

    = 46%

    = 6%

    = 6%

    / = 24%

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    .

    ,

    &

    ,

    ,

    Internet

    //M

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    .

    / / ;

    - /

    ; /

    () ; ;

    B2C B2B ? ;

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    .

    0 20 40 60 80 100

    All activities

    Accommodation

    Information & communication

    Distributive trades

    Transportation & storageManufacturing

    Administrative & support services

    Professional, scientific & technical activities

    Electricity, gas, steam, air conditioning & water

    ConstructionReal estate activities

    Electronic sales

    Electronic purchases

    Website or homepage

    Enterprises selling and buying online (at least 1 %) or having a website or

    homepage, EU-27, 2009 (% of enterprises)

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    .

    14.1

    13.3

    12.3

    11.9

    11

    7.8

    7.8

    5.5

    4.6

    2.8

    2.2

    1.3

    2.3

    , , /

    , ,

    CD, DVD,

    / /

    /, video games

    (E-SHOPPING) / , ;

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    .

    , ,,

    ;

    56,9

    39,9

    56

    38,6

    3,9

    ;

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    .

    - /

    / / ;

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    .

    ()

    &

    :

    , ,, ,,

    , ...

    :, ,, ...

    /

    :

    , , ...

    / / ;

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    .

    &

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    .

    () &

    , , , ,

    , , ,

    , , ...

    , ,, ...

    , , ,

    , , ...

    ( )

    / / ;

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    .

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    .

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    .

    On-line (%

    )

    On-line (%

    )

    56 1,5

    44 0,4

    42 1,5

    41,5 1,5

    25

    20 0,5

    19 0,18

    Online

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    .

    /

    /

    /

    (business

    books)

    /

    on-line

    on-line

    /

    on-line

    / ;

    &

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    .

    /

    /

    (value

    expressive)

    on-line

    on-line

    /

    on-line

    =

    (

    )

    / ; &

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    .

    /

    /

    on-line

    on-line

    /

    on-line

    =

    / ; &

    &

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    .

    /

    /

    on-line

    =

    on-line

    /

    on-line

    / ; &

    &

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    .

    /

    /

    on-line

    =

    on-line -

    -

    /

    on-line

    -

    -

    / ; &

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    .

    /

    / -

    on-line

    =

    -

    -

    off-line

    /

    on-line

    /

    on-line

    (

    )

    ()

    / ; &

    / &

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    .

    / / -

    -

    on-line

    /

    (

    , ,

    )

    on-line

    /

    on-line

    -

    / ; &

    / &

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    .

    / / -

    /

    on-line

    on-line

    /

    on-line

    / ; &

    / &

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    .

    / / -

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    /

    on-line

    /

    =

    on-line

    /

    on-line

    -

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    .

    (, )

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    , ,

    @

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    /M/

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    ,

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