What If You Could Affect The Life Of Each Person By Teaching Them How To Identify Risks

IL District Risk Identification & Reduction Program

Teamwork Leadership

Education Mindset

Safety Culture

UPS Policy

We Value Health, Wellness and Safety.• The health, wellness, and safety of our people and the public are of utmost importance to

us. We train our people to avoid injury to themselves and others in all aspects of their work. We do not tolerate unsafe work practices.

• We give recognition to employees for health, wellness, and safety accomplishments. We provide programs that help promote the health and wellness of employees and their families, and the safety of our operations.

• We are committed to fostering the most effective safe practices in our work. By meeting our high safety standards and goals, we contribute to the well-being of our people, company, and the communities we serve.

What Are Risks?

When we refer to “Risk” in relation to occupational safety and health the most commonly used definition is; “the likelihood that a person may be harmed or suffers adverse health effects if exposed to a hazard”.

Ask Yourself...

• What are potential risks associated within my personal life? • What are some risks associated with my professional life?• What are some risks associated with my family member’s everyday lives?

Increased Risk Awareness = Greater Risk

Reduction

Personal

Risks

Professional Risks

How Can You Identify & Reduce Risks?Case Studies

Please identify specific risk and the types of general behaviors related to each study below.

• Henry was breaking a jam on a conveyor belt which caused him to get onto the belt to remove packages which were causing the jam. Another employee was unaware that Henry was breaking a jam and activated the conveyor belt almost causing Henry to slip and fall. • Can you identify the risk associated with the case above?

• James, a p.m. truck driver for a shipping company also works as a school bus driver during the day. James drives the school bus for 2-3 hours daily to earn extra money to provide for his family. Neither company is aware of James' other jobs. By the end of the week, James is having trouble concentrating due to feeling tired. • Can you identify the risk associated with the case above?

Develop Your Critical Eye: Identify The Risks to Avoid The Consequences

Please identify specific risks and the consequences associated with the pictures below.

Three Levels of Risk Awareness• Unconscious

• You are unaware of the risk and you unintentionally perform a risky behavior and you are unaware of the consequences.

• Complacent• You do something frequently and don't give much

thought to the risk and consequence.• Conscious

• You know you are taking a risk and are deliberately doing it even though you know the consequences.

• Almost all accidents involve:• A failure to identify risk or• A failure to address the risk or• Underestimating the chance the risk could result in

an accident

• We are more likely to get hurt at home

Can you identify risks to ensure your safety at home and at work?

Supportive Documentation• Risk Reduction: Identifying & Controlli

ng Risk Roadshow PowerPoint

Give an example of each risk behavior and why an individual might display the 3 types of behaviors.• Unconscious Behavior• Complacent Behavior• Conscious Behavior

Levels of Commitment to Safety & Risk Reduction

Believe for me, family and teammates

Comply when its

convenient

THE FIRST STEP: WHERE RISK IDENTIFICATION MUST BEGIN• It should be every persons goal to build a culture of

safety that not only keeps the employees safe but also its customers.

• It should be every person's goal to build a culture of safety that keeps employees safe as well as customers.

Supportive DocumentationRisk Reduction: Identifying & Controlling Risk Roadshow PowerPointEliminating Risks VideoHow would you describe an ideal safety culture that employees believe in?• What if you could affect the life of each person who

walked into your building by teaching them how to identify risk? Based on the pyramid above, where is the one place you would have the most impact? Why?

Lost Workday Cases

Recordable Injuries

Near Misses

At Risk Behaviors

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Is Your Family Exposed to Risks at Home? Do You Have An Evacuation Plan?Identify the risks associated with not having an evacuation plan.

Practice solidifies everyone’s understanding of the plan A plan assists others in recognizing the person who may need assistance in an emergency, and brings to light any

weaknesses in the plan. When plans have been executed and practiced, panic is reduced in the event an evacuation is required. Evacuation meet points ensure everyone has exited safely.

Supportive DocumentationRisk Reduction: Identifying & Controlling Risk Roadshow PowerPoint

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Personal WellnessWellness can be defined as the quality or state of being healthy in body and mind, especially as the

result of deliberate effort.

According to the U.S. Department of Health and Human Services:

• 59% of employees do not get adequate exercise • 50% or more have high cholesterol • 27% have cardiovascular disease • 26% are overweight by 20 percent or more • 24% have high blood pressure

Wellness is a Process• Its important to choose behaviors that will lead

you toward a desired state of personal wellness

8 Keys to Personal Wellness

• Social Wellness • How you relate to self, others, and

community; having supportive relationships and a sense of belonging.

• Physical Wellness • How you care for you body and mind; your

health and vitality.• Environmental Wellness

• How you create environments around you to support your best self, as well as how you relate to the environment.

• Emotional/Mental Wellness • Your awareness and acceptance of your

feelings; your thoughts, attitudes, and self-talk; your resilience and self-esteem.

• Intellectual Wellness • Having creative and stimulating activities that

allow you to continue learning and pursuing your interests.

• Career / Livelihood • Having fulfilling and meaningful work in which

you nurture your gifts, skills and talents.• Spiritual Wellness

• Your sense of meaning and purpose in your life; how you integrate your beliefs and values into action.

• Financial Wellness • How you understand and handle your money

in ways that provide for you now, as well as prepare you for financial changes.

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5 Being HabitsThe Five Being Habits is a strategy focused on wellness. Each habit includes simple steps individuals can take

to address wellness issues on a daily basis, with the goal of forming healthier behaviors.

FITNESS• How do you do it? • Pick an activity you enjoy and establish a routine that

gets you to your target heart rate for 30 minutes several times a week. Stretch before and after you exercise or work strenuously.

• What does it do for you? Exercise controls weight, blood pressure, cholesterol, and releases stress.

• Key Phrase – Remember: “KEEP YOUR BODY MOVING.”

SLEEP• How do you do it? • Establish good sleep practices.• What does it do for you? • Rest rejuvenates your body and mind so they can

perform at their highest levels.• Key Phrase – Remember: “A WELL-RESTED MIND

AND BODY PERFORM BEST.”

NUTRITION

• How do you do it?

• Eat a variety of foods from each food group and practice portion control.

• What does it do for you?

• Provides energy for an active lifestyle, protects against disease, and promotes a sharp mind.

• Key Phrase – Remember: “YOU ARE WHAT YOU EAT.”

STRESS MANAGEMENT

• How do you do it?

• Identify stress triggers and recognize the difference between what you can and cannot control. Find a healthy release.

• What does it do for you? Managing stress prevents disease, improves relationships, and increases life expectancy.

• Key Phrase – Remember: “FIND A STRATEGY FOR MANAGING STRESS.”

5 Being HabitsThe Five Being Habits is a strategy focused on wellness. Each habit includes

simple steps individuals can take to address wellness issues on a daily basis, with the goal of forming healthier behaviors.

HYDRATION• How do you do it? • Drink 6-8, 10-ounce glasses of water a day.• What does it do for you? Water prevents fatigue, lubricates

muscles, prevents strains, flushes waste, and keeps you cool.• Key Phrase – Remember: “WATER IS AN ESSENTIAL ELEMENT.”

Supportive Documentation

• 5 Being Habits Brochure 1• 5 Being Habits Brochure 2• 5 Being Habits Assessment

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How Can You Apply The 5 Being Habits to Your Life?

5 Being Habits

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ICARE I – PERSONAL OWNERSHIP

• Defining and communicating our responsibilities towards each others personal and professional safety.

• Providing positive and inspirational leadership with our people to enhance the importance of safety awareness to identify and reduce risks.

Everything that happens to you matters to me

• Myself - responsibility and care for my personal safety • My Team – assuming responsibility and care for my peers• My Community – responsibility and care for the members of my

community

Supportive Documentation• ICARE Safety PowerPoint

• Why is personal ownership

important to safety and identifying

risks?

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ICAREC- COMMUNICATION

In order to communicate the goal and importance of risk identification and reduction the message must be:

• Personal and Consistent• Everyone must know where we are with current safety

trends• Everyone must know the planned safety goals and method

of achieving those goals• Two-way Communication; Active Listening

• Communicate your commitment verbally daily to yourself and each other.• Management• Non-management employees

• Share your safety vision • Management • Non-management employees• CHSP Safety Committee members

• Awareness• Share local safety issues inside and outside of work

which may affect members of your team• Recognition

• Recognize those who have reached and exceeded safety expectations

• Recognize leaders who have influenced positive safety trends

• Daily Good Quality Pre-work Communication Meetings: large and small groups

• Monthly focus meetings • CHSP Safety Committee meetings

Supportive Documentation• ICARE Safety PowerPoint

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ICAREA- ACCOUNTABILITY

• Top/Mid-level managers: Safety and Health must stay at the forefront of discussions to ensure other priorities and communication do not dominate. Irregular or infrequent discussion of safety expectations reduces their impact. Measurement at this level includes personal behavior, safety activities, and statistical results, such as following company safety and health rules, enforcing safety and health rules, arranging safety and health training and related costs.

• Supervisors: Measurement should include personal safety behavior and safety activities which they are able to control, such as making sure employees have safe materials and equipment, following and enforcing safety rules, and conducting safety meetings to communicate and educate employees on safe work methods and how to identify risks. Supervisors who set and hold high expectations for safety create workers who mirror them. The key to expectations is to "expect" them. If supervisors fail to expect regularly, they fail to set expectations.

ICAREA- ACCOUNTABILITY

Employees: Measurement usually includes personal behavior, such as complying with safety and health rules, looking out for the well being of his/her peers, sharing information regarding risks and reporting injuries and hazards.

Accountability Tips:• Personal Accountability• Understand the Process• Accountable for Each OtherSupportive Documentation• ICARE Safety PowerPoint

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ICARER- RELATIONSHIP

Keys to relationship building:• Do What We Promise• Treat Each Other with Dignity and Respect• People don’t care about what you have to

say until they know you care about them • Trust others and they will trust you

Questions to consider to improve relationships:• How well do you know your people?• Is the focus sincere?• Do you treat everyone with dignity and

respect?• Do you give Positive reinforcement of

methods & behaviors with your employees or peers?

Supportive Documentation• ICARE Safety PowerPoint

Be consistent about what behaviors you correct and an what behaviors you praise. What gets recognized gets repeated!

Why is relationship building important when it comes to safety and identifying risks?

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ICAREE- ENGAGEMENT

Tips increase employee engagement and participations:

• Take pride in the work you do• Promote the brand / the company through

your actions• Lead by example

Supportive Documentation• ICARE Safety PowerPoint

Make the pledge! Commit to the personal and professional safety to yourself and your teammates.

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• Caring about each other- always looking for ways to improve in our day to day lives at home and work.

• Sharing with each other- Open discussions regarding near misses or incidents which will allow an opportunity to educate others on potential risks.

• Learning- being open to receive new information is lived through the sharing and caring process. By sharing and caring openly with others, allows the opportunity to create dialogue that brings people together.

• Everyday in our normal scheduled life, daily tasks or work can at times reduce our alertness and replace the attention. There are various tasks which we perform, repeated with less conscious thought. With passing of days we may not always recognize the importance of safety awareness or may think it to be not that important because we have been performing these tasks for years. But the main benefit of the creating safety awareness and providing training is the reminder that a danger can happen anytime and none of us are immune to accidents.

S-SHARING IS CARING A-AWARENESSSAFETY

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• Your home, whether it's an apartment, or a house, should be a comfortable and safe environment. While safety-proofing every aspect of your home is impossible, you can make some simple improvements that will make your home safer for everyone.

4 Home Safety Tips:

1. Test smoke alarms monthly. Create and practice an emergency fire escape plan with your family. The majority of deaths from home fires are from smoke inhalation, so early warning and evacuation are critical.

2. Walk through your home and identify places where trips and falls are likely—loose rugs and wires, poorly lit staircases, and clutter on the floor are common risks for injuries. Remember that falls are the leading cause of injuries at home; taking time to eliminate hazards will go a long way to making your family safer.

3. Be honest about how safe your children are from poisoning. Are all your medications out of reach, or in a locked cabinet? Are household chemicals and cleaners inaccessible to children?

4. Evaluate your kitchen habits. Do you always stay in the room while the stove is on? Do you keep hot beverages and dishes off tablecloths, so that children can't pull them down and scald themselves? Safe practices in the kitchen could go a long way to preventing some of the quarter-million injuries from burns and scalds each year.

• Health and safety programs are an important part of preventing injury and illness in the workplace. Health programs help employers and employees understand the potential hazards they are exposed to on a daily basis. Effective health and safety programs educate workers on the benefits of practicing proper workplace behaviors which can also be utilized within their personal lives and families.

Types of Safety Education • Pre-work Communication Meetings• Demonstrations• Computer based training• Classroom safety training• Safety dialogue with peers regarding actual

incidents and near misses.• Presentations and movies• Personal experience

F-FAMILY & HOME

E-EDUCATION

SAFETY

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• When we work together in larger groups on more complex jobs, we can overcome problems by sharing ideas from each individuals unique set of knowledge and experiences. The more knowledge we share, the more we gain.

• As we work together to take on greater challenges; the more capable and productive we become.

• Another positive benefit of teamwork is a healthy sense of competition among coworkers. This helps in several ways by keeping everyone on their game, easing tensions and creating a sense of community.

What makes a great team?

Safety is a personal choice!• I- Personal ownership• C- Communication• A- Accountability• R- Relationship• E- Engagement

• S- Sharing is caring• A- Awareness• F- Family and Home• E- Education• T- Teamwork• Y- You

Risk identification and reduction begins with you!

T- TEAMWORK Y- YOU

SAFETY

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ICARE – Control RisksSafety Pledge

I _______________________, pledge to making safety more than just a goal but a way of life, both at work and at home. I shall: - Recognize that I have direct control over my personal safety - Take personal responsibility for myself and my partners as it relates to taking risks- Control and reduce the risks in my personal life and at work- Challenge anyone (at any level)who practices at-risk behavior and I accept the same challenge in return- Help others to avoid risks- Take action when I see an unsafe condition, or a condition

that could lead to at-risk behavior 1.

• Ask yourself, what are 3 things I can do to help reduce risks at home and at work?

I Pledge

You Pledge

We Pledge

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Safety Leadership ChecklistHave you as a LEADER of SAFETY completed the following this week? (Please answer Yes/No) If

you have answered no to any questions below, create a plan to improve your operations/center processes.

• Pre-tripped areas within my operation to ensure the safety of myself and my teammates?

• Completed post-trips within my operation to report deficiencies to the proper departments?

• Completed any commitments I have on the audit schedule and offered help if others cannot complete theirs?

• Spoken with direct reports about safety activities in their control?

• Recognized anyone for meeting or exceeding safety expectations?

• Completed safety rides or observations within my operations or offered help to others who have not completed theirs?

• Reviewed near misses with my employees/peers?• Held one-to-one discussions with my employees/peers to

ensure they maintain their commitments to his/her personal and professional safety?

• Identified new risks within my operations to share with my employees/peers?

• Attended daily/monthly meetings in my designated areas along with management meetings?

• Completed PCM’s/demonstrations with my employees/peers regarding safety related items?

• Asked about the safety or well being of my employees/peers family members?

• Participated or volunteered in any safety related activities within personal or professional communities?

Leading

My Team

To Safety

How Will You Help Identify and Reduce Risks at Home

and Work?