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    VOLUME NO.4(2013),ISSUE NO.02 (FEBRUARY) ISSN0976-2183

    A Monthly Double-Blind Peer Reviewed (Refereed/Juried) Open Access ntern!tion!l e-Journ!l - ncluded in the ntern!tion!l "eri!l Directories

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    VOLUME NO.4(2013),ISSUE NO.02 (FEBRUARY) ISSN0976-2183

    INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE & MANAGEMENTA Monthly Double-Blind Peer Reviewed (Refereed/Juried) Open Access ntern!tion!l e-Journ!l - ncluded in the ntern!tion!l "eri!l Directories

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    CONTENTSCONTENTSCONTENTSCONTENTS

    Sr.No. TITLE & NAME OF THE AUTHOR (S)

    PageNo.

    1 IMPACT OF INVENTORY MANAGEMENT ON THE PROFITABILITY OF SMES IN TANZANIADR. SRINIVAS MADISHETTI & DEOGRATIAS KIBONA

    1

    2 CORPORATE GOVERNANCE AND AUDIT QUALITY IN NIGERIAN BANKS

    OBARETIN OSASU & DR. CHINWUBA OKAFOR

    6

    3 THE RELATIONSHIP BETWEEN TENURE WITH COST STICKY AND COST OF GOODS SOLD IN TEHRAN STOCK ECHANGEROYA DARABI & LEILA DARVISHI

    1!

    " AN ASSESSMENT OF THE CHALLENGES AND OPPORTUNITIES OF COOPERATIVE BANK OF OROMIYA# ARSI NEGELLE TOWN# ETHIOPIA# EAST AFRICADR. K. KANAGARAJ

    1$

    % INVESTIGATING THE RELATIONSHIP BETWEEN OVERVALUATION OF STOCKS AND STOCKHOLDERS EQUITY AND PROFIT'SMOOTHING IN TSECEMENT AND AUTOMOBILE INDUSTRIES

    MOHAMMAD REZA ASGARI & SHAHIN SAHRAEI

    2%

    6 THE INFLUENCE OF MANAGEMENT ON SCHOOL CULTURE AND ITS EFFECTS ON ACADEMIC PERFORMANCE( A CASE OF ST) PATRICKS HIGHSCHOOL ITEN

    CHRISTINE KETER

    2*

    + DETERMINANTS OF LIFE INSURANCE IN ETHIOPIAADERAW GASHAYIE AYALIEW

    36

    $ COLLABORATION BETWEEN SALES AND MARKETING INCREASES THE BUSINESS PERFORMANCE( EVIDENCE FROM PAKISTANI EPORT INDUSTRYARSLAN RAFI, YASIR SALEEM, JAVED IQBAL, ALI IFTIKHAR & MUHAMMAD NAWAZ

    "6

    * EFFECT OF OUTSOURCING ON ORGANIZATIONAL PERFORMANCE IN BANKING INDUSTRY IN NIGERIAOLUYEMI OLUWOLE OLUTOSIN

    %1

    1! A STUDY ON ORGANISATIONAL SUPPORT AND ITS IMPACT ON WORK'LIFE BALANCE OF EMPLOYEES IN INSURANCE COMPANIES IN COIMBATOREDR. SHRIPRIA. V

    %*

    11 AN EMPIRICAL STUDY ON USER SATISFACTION IN CORPORATE HOSPITALSDR. T. SREENIVAS & DR. U. SRINIVASA RAO

    63

    12 EMPLOYER BRANDING IN INDIA( EMERGING DIMENSIONSDR. M. K. SINGH & DR. SONAL SHARMA

    +!

    13 AN EMPIRICAL ANALYSIS ON FINANCIAL PERFORMANCE OF PUBLIC SECTOR HOUSING CORPORATION IN INDIA( A CASE STUDY OF HUDCOCH. HARI GOVINDA RAO, DR. N. APPARAO & B. VENKAT RAO

    +6

    1" FACTORS INFLUENCING RETAIL INVESTORS IN INDIAN PRIMARY MARKETDR. T. MANJUNATHA & K. T. GOPI

    $1

    1% A STUDY ON CUSTOMERS ATTITUDE TOWARDS PURCHASE OF MIDDLE SEGMENT CARS IN VELLORE CITYS. SHRILATHA & DR. A. ARULAPPAN

    $+

    16 AN EMPIRICAL STUDY ON EPLOITATION AND EPLORATION OF BUSINESS OPPORTUNITIES FOR BSNL IN INDIAN TELECOM MARKETK. ARUN PRASAD & DR. S. V. DEVANATHAN

    *1

    1+ A COMPARATIVE STUDY ABOUT THE MANAGING OF STRESS BY WOMEN NURSES BOTH AT PRIVATE AND GOVERNMENT HOSPITALS ATKANCHIPURAM DISTRICT

    T. THIRUMALESWARI & DR. C. B. RAGOTHAMAN

    **

    1$ A STUDY ON FRANCHISED RESTAURANTS AS A SUCCESSFUL BUSINESS MODEL FOR FRANCHISEESUSHA DINAKARAN

    1!+

    1* ATTITUDE OF MUTUAL FUND INVESTORS , AN EMPIRICAL STUDYDR. SANYASI RAJU G.V.S.S.N

    112

    2! IMPACT ANALYSIS OF VARIOUS DEVELOPMENTAL SCHEMES IN JAMMU & KASHMIR STATEAASIM MIR & SHIV KUMAR GUPTA

    11+

    21 PERFORMANCE OF FOREIGN BANKS IN INDIA( AN EVALUATIONDR. VIJAY KUMAR SHARMA & ANUJ KUMAR

    12!

    22 AN EVALUATION OF PERFORMANCE OF THE WEST BENGAL STATE CO'OPERATIVE BANK LTD)TARASANKAR DAS

    131

    23A STUDY OF CUSTOMERS ATTITUDE AND BEHAVIOUR ON JEWELLERY PURCHASE IN SALEM DISTRICT

    DR. S. DEEPA & DR. M. NATARAJAN 13+

    2" CUSTOMERS PERCEPTION AND CHANGING WAVES IN INDIAN RETAILING( A CASE STUDY OF BELAGAVI# KARNATAKA STATEDR. B. S. NAVI

    1"3

    2% ROLE OF CELEBRITY ENDORSEMENT ON PURCHASE BEHAVIOURPRIYANKA SHAH & ANU GUPTA

    1"+

    26 STUDY OF THE PRODUCTS OF LAKME COMPANY LTD) WITH REFERENCE TO PUNE CITYDR. G. SYAMALA

    1%!

    2+ ROLE OF WORKING CAPITAL FINANCING IN SMOOTH RUNNING OF A BUSINESS( AN EVALUATIVE STUDYDR. UTTAM PAUL

    1%%

    2$ FINANCIAL INCLUSION , AN EMPIRICAL STUDY ON RURAL HOUSEHOLDS AWARENESS( A STUDY WITH SPECIAL REFERENCE TO SELECTEDVILLAGES IN MADURAI DISTRICT

    DR. K. UMA & S. RAMAN

    16!

    2* PORTFOLIO EVALUATION OF MUTUAL FUNDS IN INDIA ' AN EMPIRICAL STUDY OF EQUITY GROWTH SCHEMES OF SELECT FUNDSB. USHA REKHA & DR. K. RAJENDER

    16"

    3! IMPULSE BUYING OF APPARELSANKITA NANDA 1+!

    REQUEST FOR FEEDBACK 1++

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    CHIEF PATRONCHIEF PATRONCHIEF PATRONCHIEF PATRONPROF) K) K) AGGARWAL

    ,h!ncellor% 6in&!y!7s 8niversity% Delhi

    $ounder 9ice-,h!ncellor% #uru #obind "in&h ndr!pr!sth! 8niversity% Delhi

    :; Pro 9ice-,h!ncellor% #uru J!3bheshw!r 8niversity% .is!r

    FOUNDERFOUNDERFOUNDERFOUNDER PATRONPATRONPATRONPATRONLATE SH) RAM BHAJAN AGGARWAL

    $or3er "t!te Minister for .o3e < =ouris3% #overn3ent of .!ry!n!

    $or3er 9ice-President% D!dri :duc!tion "ociety% ,h!r>hi D!dri

    $or3er President% ,hin!r "ynte; 6td (=e;tile Mills)% Bhiw!ni

    COCOCOCO----ORDINATORORDINATORORDINATORORDINATOR

    DR) SAMBHAV GARG$!culty% M M nstitute of M!n!&e3ent% M!h!rishiM!r>!ndeshw!r8niversity% Mull!n!% A3b!l!% .!ry!n!

    ADVISORSADVISORSADVISORSADVISORSDR) PRIYA RANJAN TRIVEDI

    ,h!ncellor% =he #lob!l Open 8niversity% '!&!l!nd

    PROF) M) S) SENAM RAJUDirector A , D% "chool of M!n!&e3ent "tudies% #'O8% 'ew Delhi

    PROF) M) N) SHARMA,h!ir3!n% MBA% .!ry!n!,olle&e of =echnolo&y < M!n!&e3ent% ?!ith!l

    PROF) S) L) MAHANDRUPrincip!l (Retd)% M!h!r!5!A&r!sen,olle&e% J!&!dhri

    EDITOREDITOREDITOREDITORPROF) R) K) SHARMA

    Professor% Bh!rti 9idy!peeth 8niversity nstitute of M!n!&e3ent < Rese!rch% 'ew Delhi

    COCOCOCO----EDITOREDITOREDITOREDITORDR) BHAVET

    $!culty% M M nstitute of M!n!&e3ent% M!h!rishiM!r>!ndeshw!r8niversity% Mull!n!% A3b!l!% .!ry!n!

    EDITORIAL ADVISORY BOARDEDITORIAL ADVISORY BOARDEDITORIAL ADVISORY BOARDEDITORIAL ADVISORY BOARDDR) RAJESH MODI

    $!culty% 2!nbundustri!l,olle&e% ?in&do3 of "!udi Ar!bi!

    PROF) SANJIV MITTAL8niversity"chool of M!n!&e3ent "tudies% #uru #obind "in&h P 8niversity% Delhi

    PROF) ANIL K) SAINI,h!irperson (,R,)% #uru #obind "in&h P 8niversity% Delhi

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    DR) SAMBHAVNA$!culty% =M% Delhi

    DR) MOHENDER KUMAR GUPTAAssoci!te Professor% PJ6'#overn3ent,olle&e% $!rid!b!d

    DR) SHIVAKUMAR DEENEAsst Professor% Dept of ,o33erce% "chool of Business "tudies% ,entr!l 8niversity of ?!rn!t!>!% #ulb!r&!

    ASSOCIATE EDITORSASSOCIATE EDITORSASSOCIATE EDITORSASSOCIATE EDITORSPROF) NAWAB ALI KHAN

    Dep!rt3ent of ,o33erce% Ali&!rh Musli3 8niversity% Ali&!rh% 8P

    PROF) ABHAY BANSAL.e!d% Dep!rt3ent of nfor3!tion =echnolo&y% A3ity "chool of :n&ineerin& < =echnolo&y% A3ity

    8niversity% 'oid!

    PROF) V) SELVAM""6% 9= 8niversity% 9ellore

    PROF) N) SUNDARAM9=8niversity% 9ellore

    DR) PARDEEP AHLAWATAssoci!te Professor% nstitute of M!n!&e3ent "tudies < Rese!rch% M!h!rshiD!y!n!nd8niversity% Roht!>

    DR) S) TABASSUM SULTANAAssoci!te Professor% Dep!rt3ent of Business M!n!&e3ent% M!trusri nstitute of P# "tudies% .yder!b!d

    TECHNICAL ADVISORTECHNICAL ADVISORTECHNICAL ADVISORTECHNICAL ADVISOR

    AMITA$!culty% #overn3ent M "% Moh!li

    FINANCIAL ADVISORSFINANCIAL ADVISORSFINANCIAL ADVISORSFINANCIAL ADVISORSDICKIN GOYAL

    Advoc!te < =!; Adviser% P!nch>ul!

    NEENAnvest3ent ,onsult!nt% ,h!3b!&h!t% "ol!n% .i3!ch!l Pr!desh

    LEGAL ADVISORSLEGAL ADVISORSLEGAL ADVISORSLEGAL ADVISORSJITENDER S) CHAHAL

    Advoc!te% Pun5!b < .!ry!n! .i&h ,ourt% ,h!ndi&!rh 8=

    CHANDER BHUSHAN SHARMAAdvoc!te < ,onsult!nt% District ,ourts% 2!3un!n!&!r !t J!&!dhri

    SUPERINTENDENTSUPERINTENDENTSUPERINTENDENTSUPERINTENDENTSURENDER KUMAR POONIA

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    CALL FOR MANUSCRIPTSCALL FOR MANUSCRIPTSCALL FOR MANUSCRIPTSCALL FOR MANUSCRIPTS@e invite unpublished novel% ori&in!l% e3piric!l !nd hi&h u!lity rese!rch wor> pert!inin& to recent develop3ents < pr!ctices in the !re! of

    ,o3puter% Business% $in!nce% M!r>etin&% .u3!n Resource M!n!&e3ent% #ener!l M!n!&e3ent% B!n>in&% nsur!nce% ,orpor!te #overn!nce

    !nd e3er&in& p!r!di&3s in !llied sub5ects li>e Accountin& :duc!tion Accountin& nfor3!tion "yste3s Accountin& =heory < Pr!ctice Auditin&

    Beh!vior!l Accountin& Beh!vior!l :cono3ics ,orpor!te $in!nce ,ost Accountin& :cono3etrics :cono3ic Develop3ent :cono3ic .istory

    $in!nci!l nstitutions < M!r>ets $in!nci!l "ervices $isc!l Policy #overn3ent < 'on Profit Accountin& ndustri!l Or&!ni!tion ntern!tion!l

    :cono3ics < =r!de ntern!tion!l $in!nce M!cro :cono3ics Micro :cono3ics Monet!ry Policy Portfolio < "ecurity An!lysis Public Policy

    :cono3ics Re!l :st!te Re&ion!l :cono3ics =!; Accountin& Advertisin& < Pro3otion M!n!&e3ent Business :duc!tion M!n!&e3entnfor3!tion "yste3s (M") Business 6!w% Public Responsibility < :thics ,o33unic!tion Direct M!r>etin& :-,o33erce #lob!l Business

    .e!lth ,!re Ad3inistr!tion 6!bor Rel!tions < .u3!n Resource M!n!&e3ent M!r>etin& Rese!rch M!r>etin& =heory < Applic!tions 'on-

    Profit Or&!ni!tions Office Ad3inistr!tion/M!n!&e3ent Oper!tions Rese!rch/"t!tistics Or&!ni!tion!l Beh!vior < =heory Or&!ni!tion!l

    Develop3ent Production/Oper!tions Public Ad3inistr!tion Purch!sin&/M!teri!ls M!n!&e3ent Ret!ilin& "!les/"ellin& "ervices "3!ll

    Business :ntrepreneurship "tr!te&ic M!n!&e3ent Policy =echnolo&y/nnov!tion =ouris3% .ospit!lity < 6eisure =r!nsport!tion/Physic!l

    Distribution Al&orith3s Artifici!l ntelli&ence ,o3pilers < =r!nsl!tion ,o3puter Aided Desi&n (,AD) ,o3puter Aided M!nuf!cturin&

    ,o3puter #r!phics ,o3puter Or&!ni!tion < Architecture D!t!b!se "tructures < "yste3s Di&it!l 6o&ic Discrete "tructures nternet

    M!n!&e3ent nfor3!tion "yste3s Modelin& < "i3ul!tion Multi3edi! 'eur!l "yste3s/'eur!l 'etwor>s 'u3eric!l An!lysis/"cientific

    ,o3putin& Ob5ect Oriented Pro&r!33in& Oper!tin& "yste3s Pro&r!33in& 6!n&u!&es Robotics "y3bolic < $or3!l 6o&ic !nd @eb Desi&n

    =he !bove 3entioned tr!c>s !re only indic!tive% !nd not e;h!ustive

    Anybody c!n sub3it the soft copy of his/her 3!nuscript -./0 in M" @ord for3!t !fter prep!rin& the s!3e !s per our sub3ission

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    GUIDELINES FOR SUBGUIDELINES FOR SUBGUIDELINES FOR SUBGUIDELINES FOR SUBMISSION OF MANUSCRIPTMISSION OF MANUSCRIPTMISSION OF MANUSCRIPTMISSION OF MANUSCRIPT

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    1 KEYWORDS(Abstr!ct 3ust be followed by ! list of >eywords% sub5ect to the 3!;i3u3 of five =hese should be !rr!n&ed in !lph!betic order sep!r!ted byco33!s !nd full stops !t the end

    F MANUSCRIPT(M!nuscript 3ust be in BRITISH ENGLISHprep!red on ! st!nd!rd A+ sie PORTRAIT SETTING PAPER t 3ust be prep!red on ! sin&le sp!ce !ndsin&le colu3n with G 3!r&in set for top% botto3% left !nd ri&ht t should be typed in H point ,!libri $ont with p!&e nu3bers !t the botto3 !nd centre of every

    p!&e t should be free fro3 &r!33!tic!l% spellin& !nd punctu!tion errors !nd 3ust be thorou&hly edited

    I HEADINGS(All the he!din&s should be in ! * point ,!libri $ont =hese 3ust be bold-f!ced% !li&ned left !nd fully c!pit!lised 6e!ve ! bl!n> line before e!chhe!din&

    H SUB'HEADINGS(All the sub-he!din&s should be in ! H point ,!libri $ont =hese 3ust be bold-f!ced% !li&ned left !nd fully c!pit!lised

    MAIN TET(=he 3!in te;t should follow the followin& seuence4

    INTRODUCTION

    REVIEW OF LITERATURE

    NEED>IMPORTANCE OF THE STUDY

    STATEMENT OF THE PROBLEM

    OBJECTIVES

    HYPOTHESES

    RESEARCH METHODOLOGY

    RESULTS & DISCUSSION

    FINDINGS

    RECOMMENDATIONS>SUGGESTIONS

    CONCLUSIONS

    SCOPE FOR FURTHER RESEARCH

    ACKNOWLEDGMENTS

    REFERENCES

    APPENDI>ANNEURE

    t should be in ! H point ,!libri $ont% sin&le sp!ced !nd 5ustified =he 3!nuscript should prefer!bly not e;ceed 5000 WORDS

    * FIGURES & TABLES(=hese should be si3ple% cryst!l cle!r% centered% sep!r!tely nu3bered 4:7 S578@

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    EQUATIONS(=hese should be consecutively nu3bered in p!rentheses% horiont!lly centered with eu!tion nu3ber pl!ced !t the ri&ht

    E REFERENCES(=he list of !ll references should be !lph!betic!lly !rr!n&ed =he !uthor (s) should 3ention only the !ctu!lly utilised references in the prep!r!tion

    of 3!nuscript !nd they !re supposed to follow H-7-7 S0/; 54 R47.8.: =he !uthor (s) !re supposed to follow the references !s per the followin&4

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    @hen listin& two or 3ore wor>s by one !uthor% use --- (E*;;)% such !s !fter ?ohl (I)% use --- (E**)% etc% in chronolo&ic!lly !scendin& order

    ndic!te (openin& !nd closin&) p!&e nu3bers for !rticles in 5ourn!ls !nd for ch!pters in boo>s

    =he title of boo>s !nd 5ourn!ls should be in it!lics Double uot!tion 3!r>s !re used for titles of 5ourn!l !rticles% boo> ch!pters% dissert!tions% reports% wor>in&p!pers% unpublished 3!teri!l% etc

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    1*

    STUDY OF THE PRODUCTS OF LAKME COMPANY LTD) WITH REFERENCE TO PUNE CITY

    DR. G. SYAMALA

    ASST. PROFESSOR

    DEPARTMENT OF COMMERCE & RESEARCH CENTRE

    UNIVERSITY OF PUNE

    PUNE

    ABSTRACTLak! "# a$ I$%"a$ 'a$% () *(#!+"*#, ($!% - U$"!/!'. I+ #+a'+!% a# 0112 #3#"%"a'- () Ta+a O" M"# 4 TOMCO5 6"*6 a# a 7a'+ () Ta+a 8'(37, $a!% a)+!'

    F'!$*6 (7!'a !a$"$8 8(%%!## () !a+6. I$%"a$ *(#!+"* Lak! a# #+a'+!% "$ 09:;. T6! +6!$ P'"! M"$"#+!' Jaa6a'a N!6'3 7!'#($a- '!3e% cos3etics% s!tisf!ction% preference

    INTRODUCTION!>3e% ! br!nd ori&in!lly introduced by the =A=A &roup of ndi! now bou&ht by .86 (.indust!n 8niliver 6td) produces different r!n&e of cos3etics =he

    current sieof the ndi!n ,os3etic 3!r>et is !ppro;i3!tely !round 8" L F** 3illion ndustry sources esti3!ted th!t there is ! r!pid &rowth of E* p!

    !cross different se&3ent of the cos3etics industry

    STATEMENT PROBLEM=o loo> be!utiful is the ri&ht of every wo3en ,os3etics helps to enh!nce the e;tern!l be!uty of individu!ls =he present study tries to find out the level of

    s!tisf!ction the custo3ers h!ve !fter usin& the products of 6!>3e% hence% it focuses o n the N"tudy of the products of 6!>3e 6td with reference to custo3ers

    s!tisf!ction in Pune7

    8nder the li&ht of the !bove cert!in uestions h!ve been r!ised for the purpose of the study

    Do these products re!lly 3!>e wo3en loo> be!utiful

    E Do they h!ve !ny side effects

    0 t is fe!sible to use these products

    + Are wo3en h!ppy !nd s!tisfied !fter usin& these products

    OBJECTIVES OF THE STUDY8nder the li&ht of the followin& ob5ectives the followin& study h!s been undert!>en 4

    =o study the custo3er s!tisf!ction of the products of 6!>3e

    E =o "tudy v!rious products produced by 6!>3e0 =o >now the co3petitors of 6!>3e in the be!uty products world

    HYPOTHESIS.* I* of 6!>3e users !re co3pletely s!tisfied with the product

    .- 6ess th!n I* 6!>3e users !re not co3pletely s!tisfied with the products

    RESEARCH METHODOLOGY"!3ple "ie 1* wo3en

    "!3plin& =echniue ,onvenience "!3plin&

    "t!tistic!l =ools "pecified proportion test (l!r&e s!3ple test)

    P7-7/ D-0-4 nfor3!tion w!s collected throu&h structure uestionn!ire % convenience s!3plin& w!s used =he d!t! w!s co3plied !nd presented in

    di!&r!33!tic for3 by usin& pie-ch!rts !nd b!r di!&r!3s% hypothesis w!s tested by !pplyin& chi-su!re !s ! st!tistic!l tool

    S85.-7/ D-0-("econd!ry d!t! w!s collected fro3 the published !rticles% p!pers% 3!&!ines

    FINDINGS

    =he v!ri!bles under which the followin& study w!s b!sed is !s follows4

    Price% u!lity st!nd!rds% Dur!bility% u!lity% Attr!ctiveness !nd 8s!&e

    DATA ANALYSIS

    C5@08@ . U@( 6!>3e produces v!rious cos3etics =he cos3etics produced by 6!>3e !re used for '!ils% :yes% 6ips% $!ce !nd for M!>e-up =he

    followin& d!t! shows the us!&e of the products% wo3en use the r!n&e of cos3etics either for n!ils% eyes% f!ce or !s 3!>e-up

    TABLE 1( COSMETICS IN USE = USAGE OF PRODUCTS

    8s!&e of Product Percent!&e

    $!ce +*

    :yes 0*

    6ips +

    '!il *

    M!>e - up F

    $e3in!indi!-p&+-=he ndi!n ,os3etic M!r>et-E*

    L

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    G

    $ro3 the !bove d!t! it is inferred th!t 3!;i3u3 p

    protection % f!irness cre!3 !nd sindoor Only F wo3E F-8057@ -4480.: L-?4 =he f!ctors which !ttr

    p!c>!&in&% its vers!tility !nd other f!ctors

    $

    A

    9

    P

    O

    0F of wo3en &et !ttr!cted tow!rds l!>3e products

    !ttr!cted bec!use of its vers!tility % + prefer the p!c

    0 B7-.@ 54 C5@08@(=here !re different cos3e

    Oliv!% R!vlon% :veryouth% 2!rdly !nd Avon =hese

    )+

    u!lity Av!li!blity of

    )

    Y)

    RNAL OF RESEARCH IN COMMERCE & MANeed/Juried) Open Access ntern!tion!l e-Journ!l - ncluded in the

    http4//i5rc3or&in/

    APH 1 ( USAGE OF PRODUCTS

    ercent!&e ie +* wo3en prefer to buy f!ce products li>e po

    n prefer the 3!>e-up sets!ct 6!>3e products !re li>e different r!n&e of colours !nd sh!

    TABLE 2( FACTORS AFFECTING LAKME

    ctors !ffectin& 6!>3e Percent!&e

    u!lity 0F

    !il!bility of different r!n&e of sh!des 0*

    ers!t!lity +

    c>!&in& +

    thers F

    GRAPH 2( FACTORS EFFECTING LAKME

    ec!use of its u!lity% 0* wo3en !re !ttr!cted bec!use of its !v

    >!&in& !nd F covers the other f!ctors

    ic br!nds used by wo3en =he different br!nds in the cos3eti

    br!nds !re !lso the co3petitors for 6!>3e

    TABLE 3( DIFFERENT BRANDS OF COSMETICS

    Different br!nds Percent!&es

    6!>3e 01

    #!rnier 1

    6QOre!l 0*R!vlon F

    Ponds 1

    A3w!y +

    :ver 2outh 1

    0F

    0*

    )+F

    -8057@ -443801.: L-?23

    different r!n&e of sh!des 9ers!t!lity P!c>!

    +*

    0*

    +

    )*

    F

    Usage of Products

    ISSN0976-2183

    AGEMENTntern!tion!l "eri!l Directories

    1

    der% found!tion% cle!nser% lotion% sun-

    des% the u!lity of the products% their

    !il!bility of different sh!des % + &ets

    c products !re 67Ore!l% Ponds% #!rnier%

    &in& others

    $!ce

    :yes

    6ips

    '!il

    M!>e - up

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    01 of wo3en prefer to use the products produced b

    :veryouth

    + F-8057@ -007-80.: L-?4 6!>3e products !re pproperly priced !nd suit!ble !nd e!sy to c!rry !ny

    I* custo3er li>e the product bec!use of its !fford!bil

    1 O07 4-8057@4 =here !re other f!ctors which !ttr

    !) [email protected] Do the product provide over!ll s!tis

    with the products

    *

    1

    )*

    )1

    E*E1

    0*

    01

    6!>3e #

    F

    Y)

    RNAL OF RESEARCH IN COMMERCE & MANeed/Juried) Open Access ntern!tion!l e-Journ!l - ncluded in the

    http4//i5rc3or&in/

    GRAPH 3( BRANDS OF COSMETICS

    y 6!>3e 6!>3e is their first choice% then co3es 67Ore!l !nd the

    referred by wo3!n bec!use of different f!ctors li>e it help to enwhere

    TABLE "( FACTORS ATTRACTING LAKME

    $!ctors !ttr!ctin& 6!>3e Percent!&es

    :nh!nces be!uty 1

    suit!bility 1

    !fford!bility I*

    GRAPH "( FACTORS ATTRACTING LAKME

    ity !s it is re!son!ble priced

    ct wo3en () s!tisf!ction fro3 the products (E) side effects the p

    f!ction the custo3er F* custo3ers !re s!tisfied with the produ

    TABLE %)1' SATISFACTION

    "!tisf!ction Percent!&es

    "!tisfied F*

    'ot s!tisfied +*

    !rnier 6QOre!l R!vlon Ponds A3w!y :ver

    2out

    C5@23018 B7-.G@

    8057@ -007-801.: L-?23

    :nh!nc

    suit!bili

    Afford!

    ISSN0976-2183

    AGEMENTntern!tion!l "eri!l Directories

    1E

    #!rnier + use A3yw!y !nd 1 use

    !nce be!uty% it7s e!sy !v!il!bility % it is

    oduct !fter usin& the3

    cts !nd +* custo3ers !re not s!tisfied

    s be!uty

    y

    ility

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    10

    GRAPHS %)1 ' SATISFACTION

    b) S'4480@4 ,os3etics nor3!lly h!ve side-effects% li>e s>in r!shes% dry s>in% pores s>in or s>in turnin& bl!c> IH of custo3ers !&ree to the f!ct th!t the

    products does not h!ve !ny side effects @hile EE s!y th!t the product h!s side effects

    TABLE %)2 ' SIDE EFFECTS OF THE PRODUCT

    "ide effects Percent!&es

    2es there !re side effects EE

    'o there !re no side effects IH

    GRAPH %)2 ' SIDE EFFECTS OF THE PRODUCT

    TESTING OF HYPOTHESIS

    .* 4 I* of 6!>3e users !re co3pletely s!tisfied with the product

    . 4 6ess th!t I* !re not s!tisfied with the product

    "pecified proportion test w!s !pplied (l!r&e s!3ple test)

    .ypothesis is !ccepted !t 1 !nd levels

    OBSERVATIONS

    ,usto3ers prefer f!ce% eyes% lips !nd n!il products of l!>3e 6!>3e f!ces hu&e co3petition in the 3!r>et !nd the co3petition is incre!sin& d!y by d!y t is the

    u!lity f!ctor of l!>3e th!t !ttr!cts ! l!r&e nu3ber of custo3ers =he products !re re!son!ble priced in co3p!rison to its u!lity !nd other products As such

    the products of l!>3e h!ve !ttr!cted wo3en !nd they !re h!ppy !nd s!tisfied to use the products .ence it c!n be s!id th!t the products of l!>3e h!ve cre!ted

    ! br!nd i3!&e in the 3inds of the custo3ers

    CONCLUSION=he study hi&hli&hts the s!tisf!ction level of custo3ers usin& cos3etic products 6!>3e !s ! co3p!ny h!s to concentr!te on its br!nd i3!&e by t!>in& cert!in

    str!te&ic steps bec!use firstly it h!s co3petition with the intern!tion!l br!nds li>e #!rnier% 67ore!l !nd secondly the loc!l 3!r>ets for cos3etics is not so

    dyn!3ic% the loc!l 3!r>et h!s &oods with che!per u!lity !nd low price .owever% it would be interpreted by s!yin& th!t the t ,os3etic industry in ndi! h!s

    &ot lon& w!y to &o it h!s to cre!te !n i3!&e !nd !w!reness !3on&st custo3ers !nd should e3ph!sie on the u!lity !nd service f!ctors to h!ve !n co3petitive

    ed&e over other

    REFERENCESBOOKS

    ?otler P ( I) M!r>etin& M!n!&e3ent4 An!lysis% Pl!nnin&% 3ple3ent!tion !nd control% 6ondon4 Prentice .!ll

    F*

    +*

    S-01@4-8015.

    "!tisfied 'ot s!tisfied

    EE

    IH

    S1G3 344380@

    2es there !re side effects 'o there !re no side effects

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    http4//i5rc3or&in/

    1+

    E 6!ur!% Milner% $odness D!le !nd "peece% M!r> @ ( 0)4 C3plic!tions of consu3er beh!vior7% :urope!n Adv!nces in consu3er Rese!rch% % I*-IF

    0 Mooi5% D ( E**+) ,onsu3er Beh!viour !nd ,ulture4 ,onseuences for #lob!l M!r>etin& !nd Advertisin&% =hous!nd O!>s% ,A4 "A#: Public!tions

    + P!l3er% A (E***) Principle of M!r>etin&% O;ford 4 O;ford 8niversity Press1 "chiff3!n% 6# !nd ?!nu>% 6 6eslie(+) ,onsu3er beh!vior% 'J 4 Prentice .!ll

    F "chutte% . !nd ,i!rl!nte% D(H) ,onsu3er Beh!viour in Asi!% M!c3ill!n Press 6i3ited

    I "olo3!n% MR ( F) ,onsu3er Beh!viour% :n&lewood cliffs% 'J4 Prentice .!llJOURNALS

    H Ac>er3!n% D !nd #er!rd J =ellis% (E**) Cc!n culture !ffect price A cross-cultur!l study of shoppin& !nd ret!il prices% CJourn!l or Ret!ilin&% II% 1I-HE

    ?!le% "udhir !nd J!wn B!rnes% (E) Cunderst!ndin& the do3!in of cross-n!tion!l buyer-seller inter!ctions %75ourn!l of ntern!tion!l Business studies% E0%*-0E

    * @illi!3 D Jero3e% "!n&-6in .!n !nd @illi!3 J u!lls% (H) C! ,onceptu!l Model of "tudy of ,ross-,ultur!l Business Rel!tionshipsG Journ!l of BusinessRese!rch

    WEBSITES

    wwwfe3in!indi!co3E www&oo&leco3

    0 wwwhindust!nliver co3

    + wwwinvou&eco31 wwwl!>3eindi!co3

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    REQUEST FOR FEEDBACK

    D-7 R-7@

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    in this issue !s well !s on the 5ourn!l !s ! whole% on our :-3!il ie .45789:-;)85 for further

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    f you h!ve !ny ueries ple!se feel free to cont!ct us on our :-3!il .45789:-;)85

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    =h!n>in& you profoundly

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