1 Rev. 2013-01-18

iiii----ShipSSTShipSSTShipSSTShipSST ™™™™ QuickReferenceUserGuide

iiii----ShipSSTShipSSTShipSSTShipSST ™™™™ Basic Track/Trace

i-ShipSST Basic Track/Trace can be accessed directly from the iiii----ShipSSTShipSSTShipSSTShipSST web site at

www.ShipSST.com.

The Basic Track/Trace has been designed to give anyone with a Bill Number, a ProBill Number or an

Interline Number the ability to obtain basic track/trace information about a shipment.

The user just needs to enter any one of the items shown below and click on Submit.

This Basic Track/Trace request will show the following basic information.

Note that the information about the shipper and consignee are only shown on a summary level.

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iiii----SSSShipSSThipSSThipSSThipSST ™™™™ for Customers

iiii----ShipSSTShipSSTShipSSTShipSST for Customers can be accessed from either the main SST web site at www.Shipsst.com and

then clicking on the “iiii----ShipSSTShipSSTShipSSTShipSST” link or from the iiii----ShipSSTShipSSTShipSSTShipSST web page at www.i-shipsst.com or

www.ishipsst.com.

This will bring up the login page as shown below.

There are three main options on this page:

• Home – this will return you to the iiii----ShipSST ShipSST ShipSST ShipSST welcome page

• Login – this page is where you enter the previously assigned userid and password to gain access

to the information on your account.

• Register – This is the page where you would register your user id and password once your

account has been given an Access Code for your company to iiii----ShipSST ShipSST ShipSST ShipSST . For information on

obtaining an Access Code please call SST Customer Service at 801-462-2535 or email

CustomerService@ShipSST.com.

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Register for iiii----ShipSST ShipSST ShipSST ShipSST

In order to use iiii----ShipSSTShipSSTShipSSTShipSST you must be a registered customer of Superior Service Transport and your

account must be enabled for iiii----ShipSSTShipSSTShipSSTShipSST services. Once your account has enabled you will be given

and Access Code. You will need that Access Code to complete the registration page shown below. For

information on obtaining an Access Code please call SST Customer Service at 801-462-2535 or email

CustomerService@ShipSST.com.

Once you have your Access Code you can establish as many users for your company as needed.

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Login for iiii----ShipSST ShipSST ShipSST ShipSST

Logging in to iiii----ShipSSTShipSSTShipSSTShipSST is very simple. Just enter the Username and password you created when you

registered.

If you have forgotten your password you can click on “Have you forgot your username/password? Click

Here” a

If you have forgotten your password you can click on “Have you forgot your username/password? Click

Here” and enter the Email address that was used when you registered for the account and then click on

Send My Password.

After a few minutes you will get and email with a temporary password that can be used to sign in. It is

recommended that you go to the Profile page and update the password.

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iiii----ShipSST ShipSST ShipSST ShipSST for Customers

The feature set for iiii----ShipSSTShipSSTShipSSTShipSST for Customers includes the following:

• Profile – this page can be used to review the customer profile and to reset or change the

password.

• Order Entry – from these pages customers can enter shipping details, create a Bill of Lading and

automatically notify SST dispatch when the shipment is ready for pickup.

• Rate Quotes – from these pages customers are able to get quotes for shipments

• Trace – this feature provides a wide range of features by which customers can initiate a search

for a shipment as well as obtain details about the Caller, Shipper Consignee, Trace numbers,

Billing Details as well as retrieve and print images for Bills of Lading and Delivery Receipts/Proof

of Delivery.

• Logout – will end your session and terminate access.

Profile for iiii----ShipSST ShipSST ShipSST ShipSST

From the Profile page you can update the demographics for a user as well as change the password for

the account.

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Trace for iiii----ShipSST ShipSST ShipSST ShipSST

The Trace page provides a wide range of ability to locate a particular shipment and to drill down to get

detailed information about the shipment. Customers can customers obtain details about the Caller,

Shipper Consignee, Trace numbers, Billing Details as well as retrieve and print images for Bills of Lading

and Delivery Receipts/Proof of Delivery.

• Basic Search – From the basic search you are able to search using a partial or complete Bill

Number, Trace Number, ProBill Number or an Interline Number. Select the desired option on

the Search Field, select a Search Style of either “Starts With …” or “Exact” and the desired

Search Value. To do a partial search, enter the beginning number of desired item. For example,

if you wish to find all shipments that the ProBill was in the range of 0015000to 0015999 you

would enter as below and click on Trace.

This returns a list of shipments that meet the selection criteria. In this case and for this customer the list

contains 11 shipments. Also please note that you can download this list to Excel, email the list or print

the list to your local printer.

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By clicking on one of the blue Bill Numbers a detailed page of shipment is presented. On this page the following

is shown”

o Caller, Shipper and Consignee Information

o Start Zone, End Zone

o Scheduled Pick Up and Delivery

o If there was another carrier involved the name of the carrier and the From/To Zones

o The status history for the shipment (coming soon)

o If the customer was the “bill to” the billing details will be presented

o Images of the BOL and DR are shown. To access these images click on the Adobe

Acrobat icon associated with the document type. A new window will open with the

image.

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• Advance Search

The Advance Search function significantly expands the search capabilities by allowing the

customer to add selection criteria for:

o Pick Up Date – to use this criteria check the box before “Pick Up By” and enter dates as

mm/dd/yyyy or use the box to select a date.

o Delivery Date- to use this criteria check the boxes before “Deliver By” and enter dates

as mm/dd/yyyy or use the boxes to select a date.

o Pick Up Zone - to use this criteria check the box before “Pick Up Zone” and enter a zip

code or use the box to select a city by name or zip code .

o Delivery Zone - to use this criteria check the box before “Delivery Zone” and enter a zip

code or use the box to select a city by name or zip code .

o Current Status (will be operational soon)

o Consignee – By clicking on the box below the consignee name a list of all consignees

for that customer will be displayed

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Rate Quote for iiii----ShipSST ShipSST ShipSST ShipSST

Using the iiii----ShipSSTShipSSTShipSSTShipSST Rate Quote features customers can get rate quotes on line. Customers can input:

• Start Zone – enter a zip code or use the box to select a city by name or zip code

• End Zone – enter a zip code or use the box to select a city by name or zip code

• Service Level – for now only Regular service is available

• Line Items as Need – Click on the Green icon to add more line items

• Select the Commodity – choose the commodity class from the pull down menu

• Number of Pieces and Type

• Weight and Unit of Measurement

• Identify Dangerous Goods - identify as “True” or “False”

• Select Accessorial Charges That May Apply

Clicking on “Get Rate Quote” will do two things. First it will create the quote and display the

information in a window as shown below. Second it will save the quote, in this case as “WQ272” for

future reference by the customer and by SST Customer Service.

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Order Entry for iiii----ShipSST ShipSST ShipSST ShipSST

Using the iiii----ShipSSTShipSSTShipSSTShipSST Order Entry feature customers can enter all of the details for a particular

shipment. At the completion and acceptance of the input the customer can print a bill of lading. It is

important to recognize that when an order/BOL has been completed SST’s dispatch is notified of the

pickup request and they will automatically schedule a driver to stop by the address listed on the

order/BOL.

Click on Order Entry to get started.

From this screen you can enter a new order or review previously entered orders by their status.

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The top block contains the contact information. Generally the Shipper information will be completely

filled in based upon the customers information on file. If the Shipper information is different you can

click on the address icon can select a different shipper.

To select the Consignee you can either enter the information directly or click on the Address icon to

select entries from your companies address book. To select an address simply double click on it and it

will be included as the Consignee.

The entries in the address book can be self-managed. For the initial population of the address book all

of the companies that you have shipped to in the past that are also customers of SST will be

automatically included. Additionally, your company can add as many entries as needed regardless if

they are SST customers or not.

If the Bill To is a third party you can add that at this time as well. The only valid third party Bill To

customers that will be shown are customers that are also known SST customers.

Next, select the Bill To by choosing Shipper, Consignee or Other.

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If the selected party does not have an active account with SST you will get the following error message.

You can either change the Bill To to be the shipper or if you want the shipment to go driver collect select

DRVUTSALA – DRIVER COLLECT in the “Other” column.

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Next you will need to input the information about the shipment. In this example the first line item on

the shipment is a pallet that contains an engine and transmission that weighs 650 lbs. When all of the

entries for the line item are correct you MUST click on the green check mark to add the line item.

If a line item in the shipment contains Dangerous Goods or HAZMAT, set the Dangerous Goods column

to True and enter the details in the Notes section.

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If there are specific dates for pickup and delivery click on the “+” sign in front of the Dates line to expand

the dates portion. Here you can enter any specifics you may have for the shipment as a whole. Please

keep in mind that SST ships to the majority of the state of Utah overnight.

The section allows for the entry of any Trace Numbers that are necessary for the shipment as a whole.

You can enter as many trace numbers as desired ensuring to click the check mark to add the trace

number to the list. The next section is provided to document any Accessorial charges required.

When all of the information about the shipment has been entered click on either the Hold or Complete

button. The Hold button will keep the details of the shipment “on file” but NOT trigger the activities for

picking up the freight. At a later time you can come back to i-ShipSST and review all of the shipments on

Hold and make changes as needed.

When you select the Complete button you will get a screen summarizing the shipment as well as

generate notice to SST Dispatch to pick up the shipment.

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Most important, however, the View-Print BOL button at the bottom. By clicking on this button a new

window will open up containing a SST BOL that can be printed at your site.

Most important, however, the View-Print BOL button at the bottom. By clicking on this button a new

window will open up containing a SST BOL that can be printed at your site to accompany the shipment.

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Assistance for iiii----ShipSST ShipSST ShipSST ShipSST

If you have questions or need any assistance please contact Kent Barnes at 801-462-2535 or

Kent.Barnes@ShipSST.com.