IIBA St Louis Chapter March 2008 Presentation
-
Upload
marthavalenta -
Category
Documents
-
view
215 -
download
0
Transcript of IIBA St Louis Chapter March 2008 Presentation
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
1/37
International Institute of Business Analysis
Vision: The world's leading
association for
Business Analysis
professionals
Mission: To develop and
maintain standards for the
practice of business analysis
and for the certification of its
practitioners
1
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
2/37
Business Analysis: the Next Step
Towards Project Success
Dave Wirick, PMP, CMA
Copyright BabSim, LLC 2007
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
3/37
Workshop Overview
Describe the importance of requirementsmanagement and business analysis and thechallenges of them
Introduce participants to the emerging profession of
business analysis with a focus on projectrequirements definition
Describe the role of the BABOK and theInternational Association of Business Analysts (IIBA)
Describe the roles of business analysis and therequirements cycle
Describe training options for increasing the skills ofbusiness analysts and for achieving better projectoutcomes
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
4/37
The IT Professional Outlook:
Where do we go from here? By 2010, IT Professionals will need to
possess expertise in multiple domains.
Technical aptitude alone will no longer beenough.
IT professionals must prove they can
understand business realities- industry, coreprocesses, customer bases, regulatory
environment
And contribute real business value to their
enterprise.
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
5/37
Consider These Statistics:
66% of software projects aren't expected to finishon time or on budget
56% of project defects originate in the
requirements phase of the project Completed projects have only 52% of proposed
functionality
75-80% of IT project failures are the result of
requirements problems
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
6/37
What the Experts are saying about BA!!
"What CIOs increasingly demand is a businessanalyst-someone who can use a rich knowledge ofthe business end of things to develop applications
that actually work well for the business." "The New ITDepartment: The Top Three Positions You Need CIOMagazine, January 1, 2006
"As part of its annual skills and salary survey, Foote
Partners listed the hot jobs most likely to withstandoffshoring. If you're starting out or seeking a change,consider these disciplines: Business analysts; Datamodelers; Project managers.A Tale of Three Studies"Certification Magazine, March 2006
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
7/37
What is Business Analysis?
The set of tasks, knowledge, and techniques required to
identify business needs and determine solutions to
business problems (BABOKVersion 1.6)
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
8/37
What Is a Business Analyst? (1)
Business Analysts are responsible for identifying the businessneeds of their clients and stakeholders to help determine solutionsto business problems.
The Business Analyst is responsible for requirements developmentand requirements management. Specifically, the Business Analystelicits, analyzes, validates and documents business, organizationaland/or operational requirements. Solutions are not predeterminedby the Business Analyst, but are driven solely by the requirementsof the business. Solutions often include a systems developmentcomponent, but may also consist of process improvement or
organizational change.
Source: IIBA,
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
9/37
What Is a Business Analyst? (2)
The Business Analyst is a key facilitator within anorganization, acting as a bridge between the client,stakeholders and the solution team.Business analysis is distinct from financial analysis, projectmanagement, quality assurance, organizational
development, testing, training and documentationdevelopment. However, depending on an organization, anindividual Business Analyst may perform some or all of theserelated functions.
Source: IIBA
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
10/37
Roles of the Business Analyst
Gather requirements
Document processes
Identify improvement opportunities
Document business requirements Act as the liaison between users and architects
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
11/37
Metaphors for the Business Analyst
Watchdog (over business objectives in
projects)
Translator
Entrepreneur
Archivist
Detective
Diplomat
Storyteller
Economist
Vendor manager
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
12/37
The Business Analyst and Knowledge
Management
The BA gathers data (which is unstructured and
unusable-comments from users)
Converts that data into information (which has
structure-requirements) And then converts that information into knowledge
(which is structured and usable by those who will
build the application-requirements analysis and
modeling)
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
13/37
Business Analysis as a Profession
IIBA intends to achieve that goal by:
Creating and developing awareness and recognition of the value and
contribution of the Business Analyst
Defining the Body of Knowledge
Providing a forum for knowledge sharing and contribution to the Body of
Knowledge
Identifying the required skills and competencies of a qualified Business
Analyst
Defining training and professional development standards
Publicly recognizing and certifying qualified Business Analysts
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
14/37
Challenges of Good Business Analysis
Pressures on an organization to assign existing resources toa project (resources which may not have the skills necessaryfor adequate and effective analysis)
The lack of advance planning
The lack of training for Business Analysts Gap between what Business Analysts are assigned to doand what they should be assigned to do
The ad hoc and irregular deployment of business analysts Outsourcing and relying on external contractors to perform
major roles in system development Organizational impatience with the planning process
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
15/37
Business Requirements
A condition or capability needed by a stakeholder to solve aproblem (BABOKVersion 1.6)
Focus on a particular business process or processes
Describe the business need or problem and address all the
functions associated with the accomplishment of theseprocesses
In project terms, are the detailed items necessary toaccomplish the goals of the project which are documented inthe scope statement
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
16/37
Business Requirements (2)
Should focus only on the What of the project What functions and features must be included?
What other systems, organizations or projects will impact this project?
What people will be using the product of the project?
What people will influence the projects completion? Not simply a list of functions and features
Should also prioritize these business needs and address in specificterms the details of each
Should not include specifics on how these processes will be
accomplished, which is the role of the systems analyst.
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
17/37
Good Requirements
Necessary
Verifiable
Attainable
Clear
Source: Ivy F. Hooks and Kristin A. Farry, Customer Centered Products (AMACOM,
2001)
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
18/37
The Requirements Cycle
Enterprise Analysis :
-Define the problem
-Define the solution scope
Requirements Planning and
Management
-Plan the requirements
process
Requirements Elicitation
-Gather the requirements
Requirements Analysis and
Documentation
-Apply analysis models-Identify gaps
-Refine requirements
Requirements
Communication
-Present models
-Create consensus
-Refine requirements
The Requirements Cycle
Solution Assessment and
Validation
-Ensure that the project
meets the requirements
The Difference between many current BA
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
19/37
The Difference between many current BA
courses and Premier Knowledge Solutions
BA?
A major difference between current
courses and ours is the inclusion of the
most current BABOK, which is becomingthe standard for best practices for business
analysis. Either now or in the future,
teaching a BA course without basing it on
the BABOK may become like teaching anon-PMBOK PM course or a non
authorized Microsoft Course.
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
20/37
What is the BA BOK?
Business Analysis is
the set of tasks,knowledge &techniquesrequired to identifybusiness needs &determine solutions
to businessproblems
The Business Analysis Body ofKnowledge
Captures the sum of knowledgewithin the profession of BusinessAnalysis
Areas of knowledge
Associated activities & tasks
Skills necessary to be effective Reflects what is currently accepted
practices
Owned & enhanced by theprofessionals who apply it
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
21/37
BA BOK Knowledge Areas
Requirements Planning & Management
Requirements
ElicitationSix KnowledgeSix Knowledge
AreasAreas
Requirements
Communications
Requirements
Analysis &
Documentation
Enterprise
Analysis
Solution Assessment and validation
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
22/37
Business Analyst Roles in Leading Enterprise
Analysis
Provide management with the information they need
Work with other stakeholders to collect the necessaryinformation to inform decision making that takes into account
cross-organizational impacts Focuses at the enterprise level to ensure that inter-project
dependencies and system interfaces are adequately factoredinto decision making.
Need to balance the cost of information gathering with theamount of information required
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
23/37
Requirements Planning Is Necessary So
That
Stakeholders have a common understanding of theprocess
The most appropriate activities are performed
The requirements work effort is coordinated The requirements team understands its role and the
activities they will perform
The business analyst can react appropriately to
changes Supporting tools and resources are available to the
requirements team when they are needed
Changes are managed so that the objectives of theproject are met
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
24/37
Requirements Traceability
Link products to the purpose for which they were
created
Confirm that requirements gathering is done
Ensure that work outside scope is not performed Ensure stakeholder notification of changes
Increase quality
Facilitate the change control process
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
25/37
Document Requirements (1)
May use a common format and may include:
A vision document
Business process description
Business requirements document Request for proposal/quotation
Software requirements specification
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
26/37
Data and Behavior Models
Static models (i.e., they show the model at a point intime)
Include: Business rules
Class models CRUD matrices Data dictionaries Data transformation and mapping
Entity relationship diagrams Metadata definitions
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
27/37
Process-Flow Models
Activity diagrams
Data flow diagrams
Event identification
Flowcharts Sequence diagrams
State machine diagrams
Workflow models
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
28/37
Usage Models
Illustrate the interaction of a user with a solution Allow a focus on the analysis of the requirements from the
point of view of that user, who will play a major role indetermining the success of the system.
7 usage models: Prototyping Storyboards or screen flows Use case descriptions Use case diagrams User interface designs User profiles User stories
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
29/37
Create Requirements Package
Determine which components of the overall
comprehensive requirements document should be
grouped together
Assess the audience to whom the requirementswill be presented
Evaluate the documentation required based on the
type of project
Package the requirements for presentation
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
30/37
Ensure the Usability of the Solution
The business analyst can support the efforts to create a
usable solution by keeping the team focused on the
requirements
The business analyst can also serve as an advocate forthe interests of users as a counter-balance to the
interests of the technical team.
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
31/37
Support the Implementation of the Solution
The business analyst may have the best and most
thorough knowledge of the users of the solution
Can provide effective insight to the implementation team
and assist in their communications with the users.
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
32/37
Business Analyst The Pivotal IT Role of the
Future
Technical skills are relatively easy to
outsource, but organizations cannot
abdicate control of their businessrequirements in virtually every
organization, the pivotal leadership role
of the business analyst is beginning toshape the future of IT Kathleen B. Hass, PMP
B bb Si l
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
33/37
Babbage Simmeland IIBA + PMI
For over 24 years, Babbage Simmel has been a leader in business processes; including PM, BA,organizational development and advanced technology training and consulting
PMI Global Registered Education Provider (PMI R.E.P.)
IIBA Charter member (EEP) Endorsed Education Provider and sits on the IIBA Advisory Council
Courses aligned with PMIs Project Management Body of Knowledge (PMBOK) and IIBA BABOK
Babbage Simmel is a Four Tier Microsoft Gold Partner
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
34/37
Babbage Simmels BA Program is
recognized for A strong curricula, based upon the IIBA
methodology that is becoming the standard BA
Methodology for BA Certification. An unequaled delivery platform that consists of
curriculum created by industry subject matter
experts and delivery by those same experts.
BS facilitators are recognized for their ability to
provide instruction of theory and their ability to
ground the theory in real life application!
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
35/37
Learning Objectives for BA Training
Reduce requirements development time and improve
market responsiveness
Control costs
Generate greater customer satisfaction
Increase morale and team building
Enhance productivity
Organizational effectiveness and project success
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
36/37
Babbage Simmel BA Courses
Two-, three, four-, and five-day intro to BA Five-day intense workshops leading to
International Institute of Business Analysts(IIBA) certification
Two and three-day focused workshops.
Those workshops can also be combined intoa ten-day comprehensive professionalcertificate series.
The Babbage Simmel business analysissuite of workshops conforms to the IIBABusiness Analysis Body of Knowledge (theBABOK).
-
8/14/2019 IIBA St Louis Chapter March 2008 Presentation
37/37
Thanks for coming
t d !
Questions?