IHAnywhere Installation and Usage Guide for Mac€¦ · Click on Manual Entry Step 10 Enter the...
Transcript of IHAnywhere Installation and Usage Guide for Mac€¦ · Click on Manual Entry Step 10 Enter the...
IHAnywhere Installation and Usage Guide for Mac
INFORMATION MANAGEMENT & INFORMATION TECHNOLOGY
2
Remote access to IH applications is provided through IH Anywhere. To use IH Anywhere you
will need to install the VMWare Horizon View client and have a 6-digit passcode. This document
will guide you through the installation of VMWare Horizon View client. The Horizon view client is
required to connect to IH Anywhere virtual desktops. Local administrative rights are required for
the installer and a reboot is required to complete the installation. If you have any issues, please
contact the IMIT Service Desk at 1-855-242-1300.
Contents Installation ...................................................................................................................................................... 2
Usage .............................................................................................................................................................. 5
Disable Apple Security .................................................................................................................................. 13
Installation
Step 1
If you are using Mac OS X (iMac,
MacBook Air/Pro, Mac Mini, and Mac
Pro), please ensure the version of OS X
will work with IH Anywhere
You must have at least Mac OS X 10.6.8
"Snow Leopard” for support.
To see which version of OS X you have:
Please click on the Apple menu and choose About This Mac.
In this example the computer is running 10.10.1 Yosemite.
3
Step 2
The download for VMware Horizon
View Client can be found on the
VMware website (found here).
Click on Download
*Current supported version for Mac is
4.4.0 – If your version of OSX is lower
than 10.8, use version 3.2.0 found
here.*
Step 3
The download will begin automatically.
(Depending on your version of Safari
the progress bar may appear differently
than shown.)
When the download completes, click on
the Downloads icon to display the file,
and then click on it to open.
Step 4
4
If you are unable to launch the application and see this error message, please follow these instructions:
Disable Apple Security
Step 5
The software license agreement will
appear. Press Agree if you accept the
terms of use.
Step 6
5
A window containing the application
will appear. Drag the VMWare Horizon
View Client icon to the Applications
folder icon in the window.
Once you have dragged the download
into the application folder, the window
can be closed.
Configuring Two-Factor Authentication
6
Step 1
To use IH Anywhere you will need to
configure an Two-Factor
Authentication
If you have already configured e-mail or
text message two-factor authentication
you can skip this step.
This document will guide you through
the installation of Google Chrome
Extension, which is portable and
provides a 6 digit passcode so users can
log into Interior Health externally. It is a
small application installed into Google
Chrome. You must first have Google
Chrome installed on your Mac device.
If you have any issues, or need to be
setup with Two Factor Authentication,
please contact the IMIT Service Desk.
Open Google Chrome If you do not
have Google Chrome, you will need to
install it. This can be found at
www.google.com/chrome/
Step 2
7
On the right side of the window open
the Menu (3 lines)
Click More Tools
Click Extensions
Step 3
Click Browse the Chrome Web Store or
Get more extensions depending on
which option you have
Step 4
8
Search for Sneezry Authenticator
Or you can try this link:
Sneezry.com Authenticator
Click on Add to Chrome
Step 5
Click on Add extension
Step 6
You will notice that the new extension
has been installed, click the new
Authenticator icon in the top right.
Step 7
9
Click on the Pencil in the top right of the
new extension window.
Step 8
Click on the + sign
Step 9
10
Click on Manual Entry
Step 10
Enter the following:
Account: IH Anywhere
Secret: Your 16-digit secret code
provided to you
Select: Time Based
Click OK
Physicians: obtain your secret code via
the Request Form
IH Employees: Please call the service
desk for your secret code.
If you have any issues, please contact
the IMIT Service Desk at 1-855-242-
1300.
Step 11
You will now see your 6-digit code
which will change every 30 seconds.
11
Usage
Step 1
You can now launch IH Anywhere by going to:
https://ihanywhere.interiorhealth.ca
Please enter your Interior Health
mnemonic (username) and password.
Once completed, click Logon.
Step 2
Enter your Two Factor Authentication passcode. Once completed, click Logon.
12
Step 3
Launch IH_Anywhere
Step 4
If you see this message pop up, please click on Open.
IH Anywhere will now launch.
Step 5
When IH Anywhere loads up you will
notice a familiar looking Windows
environment. If you are missing any
applications on the Desktop, please look
to the Start Menu and then click All
Programs.
If you run into any difficulties during
this process, please call the service
desk.
13
Disable Apple Security
Step 1
To disable Apple Security and allow 3rd
party applications, do the following:
Click on the Apple Menu and select
System Preferences…
Step 2
Once in the System Preferences you
can click on Security & Privacy
14
Step 3
If the Security & Privacy section is
locked (padlock in the bottom left), you
will have to unlock these settings using
your Apple Mac local computer
password (you should have set this up
during your initial computer setup).
Step 4
You can now change the following
option:
Under Allow apps downloaded from:
Select Anywhere
You can now close this window by
clicking the red dot in the top left
corner.
You may now continue with the
VMware Horizon View Client
Installation