IH Anywhere Installation and Usage Guide VMWARE HORIZON CLIENT INSTALLATION - WINDOWS

INTERIOR HEALTH AUTHORITY | DESKSIDE USER TECHNOLIGIES

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Before starting the IH Anywhere installation, please save all work on your computer. The installation can

restart without warning, so be sure to save any work.

To use IH Anywhere you will need to install the VMware Horizon Client and be setup for Two-Factor

Authentication. This document will guide you through the installation of VMware Horizon client. Local

administrative rights are required for the install.

If you aren’t setup for Two-Factor Authentication or encounter any issues, please contact the IMIT

Service Desk at 1-855-242-1300.

Contents Installation .................................................................................................................................................... 1

Configure Two-Factor Authentication .......................................................................................................... 4

Usage ............................................................................................................................................................. 7

Installation STEP 1.

Download version 5.5 of the VMware Horizon Client for Windows from here.

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STEP 2. Please Run the file to start the installation process. If you saved the file, you must launch if from the Downloads location on your device.

STEP 3. Click “Agree & Install”. Once the installation has started, it may restart without warning.

STEP 4. Wait for the install to complete. This can take a bit of time as it installs the VMware Horizon client and any components.

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STEP 5. Once the installer has completed, click Finish.

STEP 6. You will be prompted to restart your computer. We recommend that you do this prior to attempting to use IH Anywhere.

STEP 8 Ensure that your network is configured to allow destination ports TCP and UDP 4172, with the source port of ANY. This will allow the VMware Horizon Client to communicate with IH Anywhere servers using the PCoIP protocol.

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For more information, please refer to https://docs.vmware.com/en/VMware-Horizon-7/7.12/horizon-client-agent-

security/GUID-52807839-6BB0-4727-A9C7-EA73DE61ADAB.html

Configure Two-Factor Authentication

STEP 1 If you are already setup with Two-Factor Authentication using the Authenticator app for smartphone, please go to the “Usage” section of this guide. Clinics that need to use IH Anywhere will have to configure WinAuth to receive Two-Factor Authentication codes. Download the WinAuth application, copy it to a location you would like keep it, and run it.

STEP 2 If you see this Security window, please click Run. If you do not want to see this prompt next time you can uncheck Always ask before opening this file.

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STEP 3 Once the application is open, please click on the Add and select Authenticator.

STEP 3 In the Add Authenticator window Type in Any Name into the Name field. Type in your 16-digit secret code Click Verify Authenticator to make sure a 6-digit code generates Once you have confirmed all information, click OK Physicians: Obtain your secret code using this Request Form or call the Service Desk at 1-855-242-1300.

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STEP 3 You will now be prompted for a password. Either enter in a Password to protect WinAuth or Uncheck Protect with my own password. Click OK

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Usage

STEP 1 In a web browser to go to: https://ihanywhere.interiorhealth.ca Log in using your Interior Health username and password.

STEP 2 Select the Two-Factor authentication method you wish to use.

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STEP 3 Type the 6-digit code you receive via text or email, or the 6-digit code that is found in your Authenticator and press Logon.

STEP 4 Select the IH_Anywhere_External_Partners VMWare View Desktop, press Yes or Allow on any prompts, and then wait for your desktop to load.

STEP 5 When IH Anywhere loads up you will notice a familiar looking Windows environment. If you are missing any applications on the Desktop, please look in the list of programs in the Start Menu. If you run into any difficulties during this process, please call the service desk.

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