IGCSE Business Chp. 19 & 20 Keywords – maslow hierarchy, Herzberg, motivation, non/ financial...

IGCSE Business Chp. 19 & 20

Keywords – maslow hierarchy, Herzberg, motivation, non/ financial rewards, fringe benefits, job enrichment

• Class : Y10

• Lesson Topic: Human Resources

• Scheme of Work: Motivation & Rewards



Tell me three things...

about the topic we are studying.Or,

you learnt in the last lesson.

STARTER



Questions you would like to ask

Today we will begin studying ____________. What are the questions you would like answered.



Noun Play

_________ is like (a) ________ because….

First blank is for the topic, concept etc.Second blank is for the random noun.

e.g. Communication is like driving because…



Lesson Objectives P&DPlanning and

Data

ALL (KNOWLEDGE) Describe/ Define Motivation & Rewards

MOST (ANALYSIS) • Analyse an element of motivation and/or rewards

SOME (EVALUATION )

• Evaluate the usefulness of motivation / rewards to a business Higher

thinking Skills



What does it mean to you?



Motivation • Responsibility of ________ __________ Dept.

• The desire to achieve your goals. • Some don’t need it, others do.

• If a business is well motivated, it will be more successful.

• How could we measure that success?



Google

• Google Motivation (3mins)

• How does Google motivate staff?

• Why does Google motivate staff?

https://www.youtube.com/watch?v=PA54HWLZ2e4



Benefits of Motivation • Higher productivity

• Lower staff turnover

• Lower absenteeism

• Increased co-operation and happiness.



Two theorists you need to analyse..



Maslow

• Maslow Explained (9 mins)

• Hierarchy of needs.

• Humans want to progress UP the pyramid.

https://www.youtube.com/watch?v=wx3qR3gLh60





Herzberg

• Herzberg Explained (1 min)

• Two Factor Theory

Hygiene Factors – Lead to dissatisfaction.

Motivators – Lead to satisfaction.

https://www.youtube.com/watch?v=A_cZYqXEQ6s



Motivational Theories

•Maslow •Herzberg

Differences and

Similarities ?



Theory overlap



How does a business implement the theory

• Internet availability (physiological need)

• Increase promotion

• Staff training and uniform

• Health Insurance

• Sustainable pay and conditions

• Job rotation and training



Evaluation • Is motivation really possible?

• Which is a better theory of motivation, Maslow or Herzberg?

• Can you apply the theory to a workplace scenario?

• We will now look at rewards which will help you apply your theory



Rewards

• To keep staff motivated they must be rewarded. This can be financial or non financial rewards.

• We will examine some examples.



Examples include…



Financial Rewards • Piece rate: method of payment according to how much you produce. Time Rate; paid

according to hours worked. • • Performance related pay (PRP): pay here is related to performance, e.g. bonus, and

commission. Appraisal is the main tool to implement Performance Related Pay.

• Profit sharing: this is a different approach to financial incentive; it aims to provide staff with a share of the firm’s annual profit. However, Herzberg warned that financial incentives distort behaviour.

• Share ownership: Similar to above; It makes workers, managers, directors and shareholders think as one.

• Fringe benefits (perks): examples of perks are company cars, mobile phones, membership of clubs, lower mortgage rates etc.



Non financial Rewards• job enrichment: Herzberg believed strongly in job enrichment as it gives

people the opportunity to use their ability to create and share ideas. It could also give them a range of responsibilities and activities, which should motivate them.

• job enlargement: it means adding extra responsibility and workload to the job without sense of creativity to inspire workforce.

• Job empowerment it means giving employees more power in the work place. In modern terms empowerment is called delegation.

• Others include; more teamwork and Promoting staff (internal recruitment)



Pros and Cons

• Financial Rewards • Non Financial Rewards

Work in teams to identify 2

pros and cons for each.



Lesson Objectives P&DPlanning and

Data

ALL (KNOWLEDGE) Describe/ Define Motivation & Rewards

MOST (ANALYSIS) • Analyse an element of motivation and/or rewards

SOME (EVALUATION )

• Evaluate the usefulness of motivation / rewards to a business Higher

thinking Skills



CONNECTIVES for AnalysisCONNECTIVES for ApplicationCONNECTIVES for Evaluation

COMPARINGEqually…As with…Like…In the same way…Similarly…Even so…Likewise…CAUSE & EFFECT

Consequently… Due to…As a result… Therefore..Because of… Because…

CONCLUDINGFirstly… After…Secondly… Before…Overall… I believe…Finally… I think …In conclusion… it depends…To conclude… short term…Meanwhile… Long term…

CONTRASTINGAlthough… Except…Moreover… If…However… Yet…Apart from… Unless…Despite… As long as…

EMPHASISINGMost importantly…Significantly…Notably…Especially…Above all…In particular…Indeed…

QUALIFYINGDespite… Yet…As long as… Unless…Apart from… If…Moreover… Except…However… Although…

ADDINGIn addition… And…Too… Also…Additionally… As well as…Furthermore…

ILLUSTRATINGFor instance… Such as…In the case of… So…For example…As revealed by…As illustrated by…



Exam style questions A-A*

1. Discuss2. Evaluate

(8-12m) 8+ connectives & key words

C-B

1. Explain 2. Analyze

(5-7 m) 5+ connectives & key words

E-D

1. Identify 2. Define

(2-4m) 2 + connectives & key words

ATDApply to

demonstrate



Questions you would like to aske.g.

Today we have been studying_______________.

Think of 1 questions to ask other people in the class about today’s lesson.

PLENARY



Freeze Frame

Students have to produce a freeze-frame showing one aspect of their learning.

E.G. A communication method or a finance or a sector of the economy

http://www.curriculumsupport.education.nsw.gov.au/litnum/thrudoorway/images/groupD2.gif



Spell a key word to your friend using sign language…



Exam Question

Write an exam question based on your learning today. Then, swap books and answer someone else’s question.

Answer PLAN: Intro – define key wordExplain 1 advantage (BLT)Explain 1 disadvantage (BLT)Conclude – I think, however, it depends…

E.g. Discuss whether a bank loan is suitable for business startup .

Start with; Discuss or Evaluate whether or To what extent is _______________________________________________________________________________________________________________________________________ (6m)

IGCSE Business Chp. 19 & 20 Keywords – maslow hierarchy, Herzberg, motivation, non/ financial...

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