Continual Service Improvement: Why good enough, is NEVER good enough. 17 October 2008.
If 99% Were Good Enough
7
If 99% Were good Enough …
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Transcript of If 99% Were Good Enough
If 99% Were good Enough …
If 99% Were good Enough …
3 Million people in the United States would die of
food poisoning each year.
34 Million prescriptions would have been give to
the wrong patients in United States in 2007.
If 99% Were good Enough …
There would be no telephone or electric service
world wide for 14 minutes each day.
If 99% Were good Enough …
In 1991 there would have been 48,480 parachuting
fatalities.
If 99% Were good Enough …
In 1991 there would have been 48,480 parachuting
fatalities.
Actual number of fatalities: 74
If 99% Were good Enough …
The final 1% matters
If 99% Were good Enough …