Identity Management Careers

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    Identity Management Careers

    Many people work in identity management careers withinlarge companies without being aware of their greatcontributions to the field of identity management. However, professionals who know they have been engaged in identitymanagement careers and businesses know that the identitymanagement field is a vast, complex and evolving fieldwhich requires specialization. To be effective, identitymanagement professionals must have specialized experienceand up to date knowledge to not only properly address all

    identity risks within the boundaries of their job responsibilities, but also understand how othersare involved in managing identity risks within the organization. As such, for an organization to properly manage the identities of its employees, customers, and business partners, it must engagand enforce the coordination of internal groups which have varying degrees and scope of responsibility for effectively addressing identity risks. For this purpose alone, internal groupsmust understand each others responsibilities with regards to identity risk management.Individuals working within various groups may not be able to perform each others jobs but muunderstand how each person or group helps with managing identity risks.

    Proper management of employee, customer and business partner identities within anyorganization is critical for the successful execution of the companys goals and objectives whicmight require the appropriate and timely access to business information to run the businessoperations or complete various projects including system implementation, mergers andacquisitions.Such critical identity management practices aim to ensure that all individualsinvolved in business transactions are properly identified, and granted the appropriate access toinformation as dictated by business needs, in the most efficient and effective manner whilecomplying with the laws.

    For many years, identity management risks within organizations have been ranked as top priorities by Chief Information Officers (CIO) to be addressed. Also, for many years,Information Technology (IT) departments have been tasked to solve the identity managementchallenges for their organizations through investments in IT products and services which resultein huge financial and human resource expenditures. However, we all know today that identitymanagement challenges can not be solved with investments in technology alone. Companywide processes, risk assessments, as well as awareness and training must also be considered if wewant to address all identity risks in a coherent manner.Identity management has especially been of a greater importance in some large organizationswhich employ thousands of employees across the globe, collect millions of customer personalinformation, and have many international business partners providing services and products forrunning their global operations. As mentioned, todays identity management risks are even morcomplex and technology alone is not able to solve this huge challenge. Globalization, rise inconsumer and business identity theft and related fraud, introduction of new, incomplete and

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    overlapping security and privacy laws, and the lack of identity risk awareness on the part of botconsumers and businesses have introduced both new challenges and opportunities in identitymanagement careers.

    Identity management responsibilities are spread across many groups and functions in large

    companies. Sometimes and due to the lack of consistent and clear communications among thesegroups, some identity risks are left unaddressed until companies are hit with data security breaches or lawsuits. As we discussed, many functions within a large organization are involvedwith managing identity risks related to their employees, customers and business partners. Thesegroups include Information Technology, Compliance, Privacy, Information Security and HumanResources just to name a few.

    From a consumer information services standpoint, identity management careers are especiallyflourishing in the areas of identity theft protection such as identity monitoring, fraud recovery,and document shredding services. While these companies provide services which are highlysought by consumers, they also need identity management professionals to improve their

    services, provide knowledgeable customer service, and promote their products or services toconsumers. Most consumer identity theft risk management companies offer affiliate programs tallow interested individuals enter the identity management careers by becoming their agents ansell their services or products in exchange for a commission.

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    Jonathan & Corrigan, Rodney & Dore, Isabelle & Girard, Chrystine & Serroni,Carlo "organizational citizenship behavior : a case study of culture , leadership andtrust " manamement decision Vol. No. , ( ) , pp. ) Bienstock, C.Carol & Demoranville, W. Carol & Smith, K. Rachel

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    organizational citizenship behavior and service quality journal of servicesmarketing, Vol . No. ( ), pp. ) Castro, Carmen.B & Armario, Enrique.M & Ruiz, David.M the influence of

    employee organizational citizenship Behavior on customer loyalty , internationalournal of Service industry management , Vol. No. , ( )

    ) Cohen, Aaron & Kol, Yardena , professionalism and organizationalcitizenship behavior an empirical examination among Israeli nurses , journal of managerial psychology , Vol. No. , ( )) Cropanzano, Russell & Byrne, S.Zinta the relationship of emotional

    exhaustion to work attitudes , job performance rating , and organizationalcitizenship behaviors fifteenth annual conference of society for industrial andorganizational psychology in new Orleans, April , ( )

    ) Organ, D.W.( ), organizationl citizenshipe behavior : the good soldier syndrome , Lexington book, Lexington, MA.

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    ) Appelbaum, Steven & Bartolomucci, Nicolas & Beaumier, Erika & Boulanger,Jonathan & Corrigan, Rodney & Dore, Isabelle & Girard, Chrystine & Serroni,Carlo "organizational citizenship behavior : a case study of culture , leadership and

    trust " manamement decision Vol. No. , ( ) , pp. ) Bienstock, C.Carol & Demoranville, W. Carol & Smith, K. Rachel organizational citizenship behavior and service quality journal of servicesmarketing, Vol . No. ( ), pp. ) Castro, Carmen.B & Armario, Enrique.M & Ruiz, David.M the influence of

    employee organizational citizenship Behavior on customer loyalty , internationalournal of Service industry management , Vol. No. , ( )) Cohen, Aaron & Kol, Yardena , professionalism and organizational

    citizenship behavior an empirical examination among Israeli nurses , journal of managerial psychology , Vol. No. , ( )) Cropanzano, Russell & Byrne, S.Zinta the relationship of emotional

    exhaustion to work attitudes , job performance rating , and organizationalcitizenship behaviors fifteenth annual conference of society for industrial andorganizational psychology in new Orleans, April , ( )

    ) Organ, D.W.( ), organizationl citizenshipe behavior : the good soldier syndrome , Lexington book, Lexington, MA

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