IDENTIFYING TRAINING

NEEDS By

NISSAR S3 MBA

TRAINING According to Edwin.B.flippo “training is

the act of increasing knowledge and skills of an employee for doing a particular job”.

Training involves the development of skills that are usually necessary to perform a specific job.

It should bring positive changes in knowledge, skills and attitude.

OBJECTIVES To increase knowledge of workers in

doing specific job. To impart news skills among the workers

systematically so that they learn quickly. To bring about changes in the attitude of

workers toward fellow workers, supervisors and organization.

To improve overall performance of organisation.

CONT To make the workers handle materials,

machinery and equipment efficiently thus to check wastage of time and resources.

To reduce the number of accidents by providing safety training to workers.

To prepare workers for higher jobs by developing advanced skills in them

WHY SHOULD TRAINING TO EMPLOYEES? To achieve following benefits Quick learning Higher productivity Standardisation of procedure Less supervision Economical operation Higher morale Preparation of future managers Better management

IDENTIFYING TRAINING NEEDS Training needs can be identified through

following types of analysis. Organization analysis Task analysis Manpower or human resource analysis

ORGANISATIONAL ANALYSIS Systematic study of organization in

terms of its objectives, its resources, resource allocation and utilisation,growth potential and its environment .

It’s purpose is to determine where training emphasis should be placed in the organization for increasing organizational effectiveness.

It involves following elements

1.ANALYSIS OF OBJECTIVES Long term and short term objectives and

their relative priorities should be properly analyzed.

Specific goals for various departments should be stated which will serve as means for achieving the overall organization objective.

Management would have to examine what are the specific training inputs that would contribute towards the achievement of these objectives.

2.RESOURCE UTILISATION ANALYSIS The allocation of human and physical

resource and their efficient utilization in meeting the operational target should be analyzed.

Following questions should be answered.

o Whether adequate number of personnel's are available?

o Whether their performance is up to the required standards?

3.CLIMATE ANALYSIS It reflects the attitudes of workers

trust,loyalty,openness,commitment towards organizational goals.

It should aim at determining whether the environment in different departments is fulfillment to their goals.

This will help in areas where training is needed to improve climate of organisation.

EXAMPLE If there is a mismatch between value

system of the organization and value system of employees. this mismatch may due to culture,religion,social aspects etc.here the training is required for all the employees irrespective of their designation. Training is requires in this type mainly in mergers and acquisitions.

TASK ANALYSIS Systematic analysis of jobs to identify

job contents,knowledge,skills and aptitude required to perform the job.

Attention should be given to Tasks to be performed Methods to be used Way employees learn these methods Performance standards required for

employees

CONT Questionnaires ,interviews, personnel

records, observations and other methods can used to collect information.

The main focus is on task or job. Task analysis required the study of

various types of skills and training required to perform job efficiently.

E.g. transfers and promotions

MANPOWER ANALYSIS Quality of manpower required by

organization is carefully analyzed. It has to be done in the light of both

internal and external environment. Organization should be properly

scanned to determine the quality of human resource.

TO ACHIEVE QUALITY Identify specific areas where individual

need training. Capability of present workers to learn

new skills. Time frame within which training must

be imparted. Job designing and

redesigning ,intoduction of new work methods and technology.

AFTER IDENTIFYING NEEDS Setting specific objectives. Deciding methods to achieve these

objectives. Overall aim of training program is to

increase organizational effectiveness. However each training program should

have specific objectives which includes Increased productivity Improved qulaity

CONT Better hr planning Higher morale Better health and safety Prevention of obsolescence Enhanced personal growth

TRAINIG PROGRAMME It includes Selection of trainees Preparation of instructor Determination of training period Training methods and materials

EVALUATION To measure the effectiveness of training,

following criteria may use.

Reactions Learning Behaviour results

THANKS