Identifying and Engaging Awesome Advocates

35
Influitive Virtual User Group: Identifying and Engaging Awesome Advocates WEDNESDAY FEBRUARY 27, 2013

description

Presentation notes from Influitive's virtual group webinar meeting. Jeff LInton from Act-On presented some of the highlight of their advocacy marketing program and how the AdvocateHub helped. New upcoming product features from Influitive were mentioned as well as their sprint for advocacy program.

Transcript of Identifying and Engaging Awesome Advocates

Page 1: Identifying and Engaging Awesome Advocates

Influitive Virtual User Group: Identifying and Engaging Awesome Advocates

WEDNESDAY FEBRUARY 27, 2013

Page 2: Identifying and Engaging Awesome Advocates

#advocatemktg

@influitive

Page 3: Identifying and Engaging Awesome Advocates

WelcomeInfluitive UpdateCustomer PresentationDiscussion/Q&ASpecial Announcement (you don’t want to miss

this!)

#advocatemktg

Page 4: Identifying and Engaging Awesome Advocates

Welcome to our first Virtual User Group!Influitive UpdateCustomer PresentationDiscussion/Q&ASpecial Announcement (you don’t want to miss

this!)

#advocatemktg

Page 5: Identifying and Engaging Awesome Advocates

Type questions into the question pod If you have something to share raise

your hand Be prepared to be called on Keep the discussion going afterwards

in LinkedIn

How to be a kick-ass Virtual User Group attendee

#advocatemktg

Page 6: Identifying and Engaging Awesome Advocates

Welcome Update on InfluitiveCustomer PresentationDiscussion/Q&ASpecial Announcement (you don’t want to miss

this!)

#advocatemktg

Page 7: Identifying and Engaging Awesome Advocates

influitive1. A fantastic group of individuals that work

together to help B2B marketers recruit, mobilize and recognize an army of advocates that outsell their best sales reps.

2. Advocacy marketing experts.

Highlights:• We have money• We’re In the press• We’ve got new offices• And…

#advocatemktg

Page 8: Identifying and Engaging Awesome Advocates

Ridiculously awesome case studies!

#advocatemktg

Page 9: Identifying and Engaging Awesome Advocates

Our network of customers are growing…

#advocatemktg

Page 10: Identifying and Engaging Awesome Advocates

#advocatemktg

Page 11: Identifying and Engaging Awesome Advocates

March 1, 2012

200

Advocacy is on the rise

Jan. 1, 2013

1000

#advocatemktg

Page 12: Identifying and Engaging Awesome Advocates

Thank You!

#advocatemktg

Page 13: Identifying and Engaging Awesome Advocates

Julie Persofsky, Director,

Customer Success Toronto

Nadia Hogg, Advocacy Coach

Toronto

Ruann Tiller, Advocacy Coach

San Francisco

Shannon Junkin,Support MagicianToronto

Nick Coutu, Support MagicianToronto

Expanding our team to best support you

#advocatemktg

Page 14: Identifying and Engaging Awesome Advocates

What’s New?!

#advocatemktg

Page 15: Identifying and Engaging Awesome Advocates

In-app messaging: Admins to Advocate

#advocatemktg

Page 16: Identifying and Engaging Awesome Advocates

Welcome Message to new Advocates

#advocatemktg

Page 17: Identifying and Engaging Awesome Advocates

Keep on the lookout for…

#advocatemktg

Page 18: Identifying and Engaging Awesome Advocates

Up Soon: Advocate Channel

#advocatemktg

Page 19: Identifying and Engaging Awesome Advocates

Welcome Influitive UpdateAccelerating Advocacy @ Act-On ft. Jeff LintonDiscussion/Q&ASpecial Announcement (you don’t want to miss

this!)

#advocatemktg

Page 20: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

Virtual User Group MeetingFebruary 27, 2013

Hosted by: InfluitivePresented by: Jeff Linton

Act|On’s Marketing Manager AdvocateHub Guru Extraordinaire

Page 21: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

About Me…

t: @jeffreylintone: [email protected]: 916.757.6869

Page 22: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

Act|On Who?

Practical Marketing Automation Non Complicated Huge Time Saver Cost Effective

“Simply, Making Better Marketers”

Influitive Partner Since March 2012

Page 23: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

ALUV - Today Act|On Customers

Surveys: ForresterProduct Feedback: VotingSocial Publish:

Blog | twitter | FB | Linkedin

Reviews:AppExchange | Ombud | G2

Crowd Advocate & Share Referrals & References

Page 24: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

100X Growth Response

AdvocacySurveys: Forrester & D.R.I.V.E.

a.

b.

2 - Newsletter

103 - ALUV | 48 Hrs.

Speed | Real Time | Engagement | Empowerment

Page 25: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

Referral Program

Customer New Prospect

Act|On- 36 New Opportunities - 30 K closed in Q4- 70 K in open opps Q1- Happy Sales Team

Advocates- 5 Mac Book Airs Awarded- 6 iPads (Ready to Go)- Great Engagement- Contributing / Sharing

Page 26: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

Reviews & Advocacy & Social

AppExchange | Ombud | G2 Crowd Linkedin | Twitter | Facebook | Blog

Salesforce | Sugar | MS Linkedin Act|On Masters GroupGroups Questions Reviews

Guest Blogging

Likes Followers

Comments Social SharingBuild Brand in Marketing Community

Build Social Brand | Become a Thought LeaderBecome a “Better Marketer”…and have fun!

Page 27: Identifying and Engaging Awesome Advocates

www.act-on.com | @ActOnSoftware | #ActOnSW

Idea Exchange

: Shift : : Grow :

: Add Value :: Manage :

@jeffreylinton | [email protected] | 916.757.6869

Page 28: Identifying and Engaging Awesome Advocates

WelcomeInfluitive UpdateCustomer PresentationDiscussion/Q&ASpecial Announcement (you don’t want to miss

this!)

#advocatemktg

Page 29: Identifying and Engaging Awesome Advocates

#advocatemktg

Page 30: Identifying and Engaging Awesome Advocates

WelcomeInfluitive UpdateCustomer PresentationDiscussion/Q&ASprint for Advocacy Program

#advocatemktg

Page 31: Identifying and Engaging Awesome Advocates

Get everyone at your company excited about advocacy!

#advocatemktg

Page 32: Identifying and Engaging Awesome Advocates

Why are you active in VIP?

#advocatemktg

Not a Member? Join now.http://awesomeness.influitivevip.com/join/prospect

Page 33: Identifying and Engaging Awesome Advocates

"I like to learn from the challenge examples in VIP."

"I love it because it's fun."

"I just can't stop advocating for Influitive!"

0 20 40 60 80 100

Series 1

#advocatemktg

The survey says…

Page 34: Identifying and Engaging Awesome Advocates

@ahub_support#advocatemktg

Page 35: Identifying and Engaging Awesome Advocates

Join the conversation.

Influitive's Community is on

#advocatemktg