iDCS 500

The Evolution Continues

What is the iDCS 500?

• The next generation of the DCS Family– Bigger--unique networking possibilities– Versatile--new hardware and software– Advanced--computer telephony, IP enabled – Feature-Rich--too many to mention...

What will we be covering?

• System Benefits

• Position within and outside Samsung

• New Technology

• New Features

• Certification

Why has the iDCS 500 Been Created?

• Internal Influences– We wanted to offer users and dealers a system

that they won’t outgrow– We wanted to create a system that would

support our existing hardware and allow growth into the IP arena

Why has the iDCS 500 Been Created?

• External Influences– DCS has only one T1 and does not support ESF

or PRI– Market demands for a reliable networked key

systems – The necessity of supporting new IP technology

Where does 500 Fit in Samsung?

• Our positioning is from 40-250 stations – 488 Ports with up to 360 stations; 352 Trunks

using PRI, or 208 analog Trunks

• You can network up to 4 iDCS 500 systems together

What are the major benefits of the iDCS 500?

• Builds on reliable DCS platform - offers features and technology new to Samsung

• Adds new scalability for users—boards and telephones from DCS work in 500 including the iDCS 14 Button AOM

• Creates a unique price structure with three versions of the system

What hasn’t changed?

• PSU 60

• Trunk Cards from DCS

• Cadence and SVMi-8

• Cards that won’t migrate– T1, V dial, TrunkA-A1, SIM

New Hardware

• Built-in modem (Optional)– Remote programming and maintenance

• Smart media card– Stores system software & customer database

• iDCS LAN– Ethernet connection to data network

New Hardware

• E-911 Card– Supports up to 4 CAMA trunks to pass on

calling info to 911 center

• TEPRI– A Combination T1 ESF and PRI

• IDCS ITM3 8 channel VoIP interface card– Voice over the Internet

New Software

• M—basic software, T1/PRI/BRI, LAN, VoIP

• L—multi-cabinet software, enhanced features

• LE—networking multiple iDCS 500s

• LH hotel/motel--Bi directional PMS interface (early second quarter)

New Options

• PRI

• VoIP

• LAN Interface

• Networking

• Computer Telephony

PRI

• 3 PRI per cabinet

• iDCS 500 only requires 1 slot for T1 because it allows 32 timeslots per slot

• Supports 5ESS and NI2 protocols, so users can see both name and number

PRI

• Users can choose name or number to display first

• Outbound Caller ID

• E-911support gives DID when dialing 911

VOIP

• ITM3 card supports up to 8 voice calls over IP Network

• Add 8 more calls with daughter board

LAN Interface

• The iDCS LAN card provides 10/100 base Ethernet connection to data network

• High-speed PC programming across network

• Software uploads to the SmartMedia card via PCMMC

Networking

• LE Version only

• Create a unified system of up to 4 iDCS 500s

• Connection is via a proprietary PRI, based on Q-SIG specifications

Networking

• Call Completion, Busy Station

• Call Completion, No Response

• Call Forward Busy

• Call Forward No Response

• Call Forward Unconditional

• Call Intrusion

• Camp On

• Call Transfer

• Transfer Retrieve

• Transfer Recall

• DND with Pass Through

• DND

• Caller ID

• Centralized Attendant

• Intercom Calling

• Centralized Voice Mail

Computer Telephony

• Smart Operator provides PC-based attendant console

• All L systems have Smart Operator software as standard

• 911 alerting feature with the Smart Operator

Computer Telephony

• Smart Centre provides ACD-type reporting to a reader board

• Provides printed reports of current and historical data

Computer Telephony

• We support TAPI 2.1 TSP as system link. We no longer will support the

CTM (Computer telephony module) TAPI 1.

• Live System Programming

Computer Telephony

• Live remote programming with a modem, or over the Internet with the LAN card

• Live system software upgrade via LAN, (Does require a restart to initialize the new software).

New Features• Account Code Key Caller ID Review List (no answer list option L)

• Call Activity Display Call Forwarding External

• Chain Forward Caller Emergency Service ID E911

• Call Hold Exclusive Call Pickup

• Conference (expanded) Daylight Savings Time

• DID MOH Distinctive Ringing (L only) UCD

• Ring Modes Walking Class of Service

• Directory Names Off-hook Voice Announce

• Station Pair (cordless apps) Station Hunt Groups

• Tenant Service (splitting)

• Least-cost routing

• SMDR

• Hot Line -Timer programmable

• In-Group/Out of Group

• Operator Group

• Virtual Single Line Phone

• Each DID table entry has an MOH source definition

CertificationClass/ Test Basic

Certification

Advanced

Certification

Access to

Tech Support

Purchase Equipment

Transition Test(DCS 400si Certified Only)

M Version

Permanent

L Version

6 Months

Yes Yes

Basic Test M Version

6 Months

No Yes

6 Months

Yes

6 Months

Basic Course M Version

Permanent

No Yes Yes

Advanced Test M Version

6 Months

L Version

6 Months

Yes

6 Months

Yes

6 Months

Advanced Course M Version

Permanent

L Version

Permanent

Yes

Permanent

Yes Permanent

Conclusion

• iDCS 500 is the next step in DCS Evolution

• New Technology

• New Hardware

• New Options

• Knew you’d love it!