Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 ....

29
Dr. Ron Larsen Tara Kreitel August 15, 2017 Idaho Behavioral Health Plan IOP 1 BH1071a_7.31.17 United Behavioral Health operating under the brand Optum

Transcript of Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 ....

Page 1: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Dr. Ron Larsen Tara Kreitel August 15, 2017

Idaho Behavioral Health Plan IOP

1 BH1071a_7.31.17 United Behavioral Health operating under the brand Optum

Page 2: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Purpose of this webinar

Inform Providers of IOP 1 Describe IOP Readiness Assessment Tool 2 Highlight Training Opportunities 3

Outline implementation plan 4 Discussion & Questions 5

2

Page 3: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

3

Page 4: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Goals Admission Structure Group Psychotherapy Support Systems Assessment and Treatment Plan Programming Authorizations

4

Defining Optum Idaho IOP

Page 5: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Structured, scheduled series of sessions of active behavioral health treatment that: • Decreases moderate behavioral health signs and symptoms • Increases Member functioning and integration into community life • Assists Member with gaining knowledge and skills to prevent

recurrence of symptoms • Monitors and maintains stability

5

Optum Idaho IOP Goals

Page 6: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Members diagnosed with moderate mental health, substance-related, or co-occurring disorders where: • Members are experiencing moderate behavioral health or substance-

related signs and symptoms that have resulted in significant personal distress and/or significant psychosocial and environmental issues

• Clinical assessment indicates a need for intensive outpatient treatment • Frequent clinical observation and interactions are necessary • Clinical interactions can facilitate transition into the community

6

Admission

Page 7: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Structured programming: • 9-19 hours per week for adults • 6-19 hours per week for adolescents

Core services: • Group, individual, and family psychotherapy • Psychoeducational programming • Substance use screening and monitoring • Psychiatric evaluation • Medication management • Transition management and discharge planning

7

Structure

Page 8: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Groups form the center of IOP programs to: • Provide opportunities for development of communication and

socialization skills • Provide norms for healthy ways of interacting in a safe and supportive

environment • Introduce structure and discipline into Member’s lives • Provide a venue for the transmission of new information and guidance

in practicing new behaviors

8

Group Psychotherapy

Page 9: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Types of Groups: • Interpersonal process • Support • Psychoeducational

9

Group Psychotherapy

Page 10: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Interdisciplinary team

Medical, psychological, psychiatric, and toxicology services: • Available through consultation or referral

Emergency services: • Available by telephone 24/7

10

Support System

Page 11: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Assessment on admission: • Comprehensive Diagnostic Assessment • Risk assessment • SUD assessment

Physical examination the first week

Individualized treatment plan, updated at least every 30 days

11

Assessment and Treatment Plan

Page 12: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

12

Sample IOP Schedule

Monday

Wednesday Friday

3:00 p.m. Interpersonal Process

Group

Psychoeducation Group (anger

management/relaxation techniques)

Interpersonal Process Group

4:00 p.m.

Psychoeducation Group (medication/substance

abuse)

Weekly Goal Setting Family Group

Psychotherapy 5:00

p.m.

Medication Management Psychoeducation Group (grief/ loss)

Psychoeducation Group (anxiety/depression)

6:00 pm

Individual Psychotherapy Session

Page 13: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Category Three service: • Written Service Request Form • Authorizations for up to 30 days

Informed consent

Individualized treatment plan signed by Master’s level licensed professional

Care coordination with Primary Care Provider and other behavioral health providers

13

Authorization and Expectations

Page 14: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Becoming an Optum Idaho IOP Provider

14

Page 15: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

August 2017 • Interested providers complete Readiness Assessment Tool

September 2017 • Assessments analyzed by Altarum • Following gap analysis, Providers will receive feedback from Altarum

October 2017 • Training opportunities

November-December 2017 • Credentialing and contracting

15

Process and Timeframe

Page 16: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

On site audit: • Not required if CARF, JCAHO accredited

Tools - 85%: • Organizational Provider Tool • Treatment Record Review • Guidelines and Policies: https://www.optumidaho.com/content/ops-

optidaho/idaho/en/providers/guidelines---policies.html

16

Credentialing and Contracting

Page 17: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

IOP Readiness Assessment Tool

17

Page 18: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

To assist Provider organizations and Optum in determining resources, capabilities, and needs related to the development and implementation of IOP services

18

Purpose

Page 19: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

It will take approximately 2 hours to gather necessary information and to complete the tool

Every question should be addressed

Provider senior management and subject matter experts should provide input and review responses

Assessment includes information concerning: • Current or anticipated IOP services • Staffing • Site • Populations served • Quality improvement processes

19

Completing the Assessment Tool

Page 20: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

http://respond.altarum.org/s3/iopassessment

Completing the Assessment Tool

Page 21: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Altarum will analyze: • Provider identified strengths • Opportunities to improve IOP program offering

Altarum will provide: • Individualized feedback to participating Providers regarding their IOP

service offering, based on information submitted

21

Analysis of Responses

Page 22: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Training

22

Page 23: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

IOP Training Objectives: • Provide courses for network Providers on core IOP elements to

enhance and refresh existing clinical practice • Identify needs for continued professional development. Training is not

designed to endorse, certify, or imply expertise in any specialty area

23

IOP Training Objectives

Page 24: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

IOP Training Opportunities - 2017-2018 Course Schedule

Course Title Learning Outcome Location Training Date

Registration

Integrated Treatment Planning for IOP

Participants will gain knowledge about developing an integrated unique treatment plan based on IOP services along with documentation best practices

Webinar October 27, 2017

Registration link will be available on Optum Idaho website in late September

Relias IOP Curriculum

Participants will access an comprehensive introductory IOP curriculum which offers high level overview on core knowledge areas (e.g., engagement, MI, DBT, group, treatment planning)

On Demand (24/7)

Available in late October 2017

Contact your Network Manager for a Relias license if needed

24

Page 25: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this
Page 26: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Providers complete Readiness Assessment Tool: • Available until August 29, 2017

Altarum analyzes responses and completes gap analysis: • Analysis complete September 12 • Providers to receive feedback within 10 business days

26

Next Steps

Page 27: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Questions

27

Page 28: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this

Contact Optum Provider Line at: 1-855-202-0983 ext. 1

28

For Additional Information

Page 29: Idaho Behavioral Health Plan IOP · 2017-12-18 · Idaho Behavioral Health Plan IOP . 1 . BH1071a_7.31.17 United Behavioral Health operating under the brand Optum . Purpose of this