ID03communication bbb

8/2/2019 ID03communication bbb

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By

P.E.Sankar Rajan


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IntroductionThe Basic Model Communication

Meaning

Skill

Merits

Demerits

Barriers

StepsAreas

Principles

Conclusion


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Interpersonal communication is a complex process thatis unique from other forms of communication, such as

Intrapersonal,

Small group,Organizational,Mass,Public.

In Olden days, the linear model, says thatcommunication is a one-way process in which a sender

transmits a message to a receiver.


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Interpersonal communication is the

communication that takes place betweenpeople who are in some way connected.

Interpersonal communication would thus

include what takes place between a son andhis father, an employer and an employee,two sisters, a teacher and a student,twofriends, and so on.


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Skills of Interpersonal

Communication

Clarify any issues that the participantfinds confusing.

Lead group discussions at the end ofeach role play.

Check to see if participants are havingproblems, even if they do not ask forhelp.


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Oral communication allows forimmediate feedback such as theopportunity to ask questions

when the meaning is notentirely clear.

The sender is able to check andsee whether if the instruction is

clear or has created confusion.

Spoken instructions are flexibleand easily adaptable to manydiverse situations.


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Poor presentation of the messagecan result in misunderstanding and

wrong responses.Communication is influenced by

both verbal and non-verbalcommunication such as tone or body

language which may skew themeaning of your message in themind of the receiver.


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Background and experience

Health and physical condition

Feelings and emotions.

Word choice

Listening only for words

Interpersonal Communication

Barriers


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Step 1: Address People By Their

Names.

Step 2: Be More Relatable.

Step 3: Be Appreciative.


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Step 4 : Focus on the Positive - People have a

tendency to believe and remember negative

feedback more than the positive, but a little

bit of negative feedback can go wrong way

Step 5 : Use a friendly tone to show you are trying to

understand.

Step 6 : USE SILENCE TO YOUR ADVANTAGE - A bit of

silence may also encourage the speaker to give

you more information.


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The Sender The Individual who is activelytaking part/talking in

communication.

The Receiver - The Individual who is listeningthe communication.


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The Message - The Message can be words orexpressions, or non-verbal, such as

smile

Feedback - The Response to the sender from the

receiver by nodding their head, makingeye contact, etc.


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Interpersonal communication is inescapable

Interpersonal communication is irreversible

Interpersonal communication is complicated

Interpersonal communication is contextual


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Acquiring the skills of good communication is notdifficult. Using them when it really matters is the

difficult part. To help, there are several thingsyou can keep in mind.

It takes two sets of skills, which expressive and

listening skills, to give and get information. Thusthe Interpersonal communication concludes.


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