Improvement Initiatives and a

5-year ICT Transformation Journey

Strong operational and

technical skills and

capabilities

Strong ICT strategy and

planning capability to align

ICT with business

Efficient ICT governance

structure for Ministry–wide

ICT service delivery

Consolidated ICT support

management to establish

more effective delivery of

ICT support operations

Standards to allow BPM

to exert more controls

on ICT governanceDedicated project delivery

practice to oversee the

implementation of ITP

initiatives

Well established ICT

organisation structure to

support future ICT agenda

ICT Transformation

Plan for the Ministry of

Education,

2019-2023

Strengthening ICT delivery capability to support the education ecosystem

Strong ICT Operating Model

Based on 7 Strategic Themes

Secured and Optimised

IT Infrastructure

Optimised network infrastructure of

learning institutions, offices and Agencies under

KPM

Well managed ICT assets and hardware at

learning institutions and KPM offices

High performance and reliable servers,

storage and backup systems

Centralised Data Centre to PDSA

Cloud service as a model for virtual

computing labs at schools and IPTA

Enhanced MYREN Infrastructure to better

support IPTA, offices and Agencies

KPM Technology and

Business Capability Architecture

Building Blocks

in Deriving the Future State

ICT Environment

The ICT Transformation Plan (ITP) is

a 5-year roadmap to transform KPM

into a Ministry that accelerates the

usage of ICT to support the overall

education ecosystems.

It also creates opportunities for the

Ministry to embed digital and

innovation in operations which will

impact students, educators, ICT

technicians across learning

institutions, administrators, officers

and personnel at KPM.

5-Year End State for the ICT Transformation Plan

Innovative, dynamic and high

performing workforce to thrive

in the 21st century education

Effective and efficient transition

of students from secondary

school to higher education

Effective and efficient

transition in educational

planning for students

Data-driven Ministry with

instilled knowledge sharing

culture

A platform where the education

community is connected to

collaborate and share ideas

Spearheading the adoption of

the right technology and

digital capabilities to drive

the education agenda

Inclusive, transparent and common mindset

workforce that is able to support the strategic

agenda of the Government and KPM

Highly specific applications and

tools to be maintainedApplications will be developedto support existing and proposed

business requirement

Applications across KPM to be

potentially decommissioned

and consolidated

Government enterprise-wide

applications will be leveraged on

to support common functions

13 269 21 57

Application Landscape

KPM Business Capability Architecture

Education Development Management

RelationshipManagement

Stakeholder Relationship ManagementGovernment

Agencies

Parents / Students / Public

Partners / ProfessionalOrganisations

Staff Statutory Agencies

Learning Institutions

Academia /Literati

InternationalOrganisations

Alumni

Education DeliveryManagement

Pre-School, Primary & Secondary School Mgmnt

Student Management

School & IPG Management

Teacher Management

Curriculum Management Textbook Management

National ExaminationManagement

IPTA Management

IPTA Student Management

IPTA Planning & Management

Employability & EntrepreneurshipDevelopment

Politeknik & Kolej Komuniti Management

Institution Planning & Management

Student Management

EducatorManagement

Curriculum & Exam Management

IPTS Management

Institution Management

Students & Educators ManagementResearch &

Development Management

Information & Knowledge Management

Back-officeOperation

People ManagementResource

ManagementAppraisal &

PerformanceStaff Transfer Management

OrganisationDesign

PayrollManagement

Rewards & Benefits Management

LearningManagement

Psychology &Counselling Management

Talent Management

Welfare Management

Asset ManagementNon ICT Asset Management

ICT Asset Management

Fixed AssetManagement

General Administration Sports & EventManagement

LogisticManagement

DocumentManagement

LibraryManagement

Project & Welfare Management

Legal, Audit, Integrity & Compliance InvestigationManagement

Review & Governance Management

Quality & ComplianceAssurance

Case EvaluationManagement

AdministrativeSupport

Business Analytic & Reporting PredictiveAnalytics

Business Insight& Analysis

DataManagement

DataEnrichment

Finance & ProcurementBudget & Financial

Planning

Procure to Pay

Management

Order to Cash

Management

Staff Claims

Management

General

Accounting Mgmt

Asset & Inventory

Management

Information Technology ManagementEnterprise

StrategySystem SolutionDevelopment

Operation &Maintenance

Infrastructure & Security

IT ProjectManagement

IT Governance

IT ChangeManagement

IT Vendor & ContractManagement

Scholarship &Financial Aid Management

Strategic Planning, Policy, Risk &Administration Management

.

A.Strategic

Objectives

and

Business

Outcomes

B.Target

Technology

Architecture

and

Roadmap