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Ict for monitoring & evaluation bromley
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Transcript of Ict for monitoring & evaluation bromley
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ICT for Monitoring & Evaluation
26th October 2012
Raising awareness of a range of ICT tools that can be
deployed to improve the efficiency and effectiveness of
monitoring & evaluation
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Session objectives
• Learn how ICT can help with collecting, storing, retrieving and presenting monitoring & evaluation information
• Understand more about the processes involved in implementing a holistic system
• Take a look at ‘off the shelf' systems selected for relevance in terms of services, client group and cost
• Start identifying specific tools that will enable you to better capture information relating to your organisations outputs & outcomes
• Draft an action plan to support adoption of these tools over the next year 6 – 12 months
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A quick recap
Outputs •What you do
Outcomes •What difference / impact you make
Monitoring• Collecting information
Evaluation • Making sense of it
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Overall Aim
Specific Aims
Activities
Outcomes
Outputs
VCOs make better use of ICT to
deliver their services
More effective & efficient service delivery
Staff & volunteers have the necessary skills
Training Onsite & remote technical support
ICT Healthchecks & Action Plans
Source: Charities Evaluation Service
Superhighways
Fit for purpose & stable ICT infrastructure
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Performance Indicators
How do you know you are making a difference?
What evidence could you use to demonstrate this difference?
What will you need to measure to evidence this difference?•Numbers using your service•Client profile / background •Numbers progressing to mainstream education•Referral to other services
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What is ICT?
Information & Communication Technology
DatabasesEmail
WebsitesSocial media
NetworksSpreadsheets
• Most importantly - think of it as a tool…
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How are you currently using ICT to capture & evidence Outcomes?
What challenges do you face?
Do you already have ideas for how you can improve this process?
Your current practice
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Why ICT can help?
Greater efficiency:
• Automating manual processes
• Reducing paperwork
• Reducing staff time
Greater effectiveness:
• Sharing / accessing information
• Analysing data in more sophisticated ways
• Presenting information with greater impact & to a wider variety of audiences
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Collecting information
• Online surveys
• Website feedback
• Outreach laptops
• Digital / video cameras
• Dictaphones
• Diaries / blogs
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Source: London Housing
Foundation
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Storing M & E information
• Spreadsheets
• Databases• Developed in-house
• Custom built
• Off the shelf
• Digital filing
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Source: London Housing Foundation
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Online repositories
• e.g. Huddle, Dropbox, Flickr, Evernote
• Can be shared with team or external partners
•Can be accessed from anywhere including mobile devices
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Retrieving & analysing M & E information
• Spreadsheets – filtering, sorting, pivot tables
• Database - queries & reports
• Exporting as csv files & importing to Excel
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Presenting M & E information
• Charts & graphs
• Dashboards
• Websites
• Annual reviews
• Videos / Digital Storytelling
• Email signatures
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Feedback on a website (www.illuminateict.org.uk)
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Video footage
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Implementing a system…
First steps
Get together as a team and identify and agree the what, how, when, why and
then capture this on paper
Remember to include both outputs and outcomes
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Next steps…
Carry out an audit of current systems – what are you using, what works well, what frustrates you etc
Document how you are structuring your information e.g. the ‘fields’ you are using
Draw up a brief – include some background and specify what you need – remember to future proof
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Next steps…
Then consider…
• Is this something that can be realistically developed in house?
• If not, research whether a system already exists to meet your needs?
• If not, budget for the bespoke option
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Resources required?
Upgraded ICT infrastructure?
A new system or developments to an existing system?
Data migration or start from scratch?
Staff roles and training?
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Selecting a database for monitoring
http://www.ces-vol.org.uk/Resources/CharitiesEvaluationServices/Documents/itforoutcomespublication-827-835.pdf
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http://www.ces-vol.org.uk/tools-and-resources/planning-for-monitoring-evaluation/it-for-monitoring-and-evalaution/ict-case-studies
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www.staronline.org.uk
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www.lamplightdb.co.uk
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Lamplight demos
Customising fields
Adding outcomes and seeing change
See your impact overall
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www.socialimpacttracker.org
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www.lasa.org.uk/aims
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Developing an action plan
Outcomes & indicators
Using ICT to capture / present this information
Resources required – infrastructure & skills
Allocating responsibility / setting a timeline
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Best practice issues Are you registered with the information
commissioner? www.informationcommissioner.gov.uk
Do you have a data protection & privacy policy and explain why you collect data and what it will be used for?
Do you ask for permission to use photos / videos?
Is your client data secure i.e. password protected, backed up, safeguarded with anti virus software and a firewall?