ICT-enabled services for carers and care: lessons from policy and innovation
-
Upload
stephaniecarretero -
Category
Documents
-
view
217 -
download
0
Transcript of ICT-enabled services for carers and care: lessons from policy and innovation
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
1/22
sss/ ` ~ h / j h /j z ~ a r d /j z
Xj~yeoc xahej}u
X} egzld} eoc eooayd}eao
Xzrra~}eoc ljcexld}eao
@a eo } ^jxjd~hf Hjo} ~ j
]fj Jz~arjdo Haggexxeaox eo'fazxj xhejohj xj~yehj
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
2/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
3/22
EXC*EXD^H>24>Jeomfayjo, >3}f @zoj >24>
EH]'jodnljm xj~yehjx ia~ hd~j~x dom hd~j0 ljxxaox
i~ag ralehu dom eooayd}eao
X}jrfdoej Hd~~j}j~a, @dgjx X}jsd~} ) Hld~d Hjo}joa
@aeo} jxjd~hf Hjo}~j &@^H%Eox}e}z}j ia~ R~axrjh}eyj ]jhfoalacehdl X}zmejx]fj Jz~arjdo Haggexxeaox ^jxjd~hf'Ndxjm Ralehu Xzrra~} A~cdoexd}eao
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
4/22
^jljydo hj a i } fj ~ jxjd~hfEoia~gdl hd~j~x0
Dxxzgjx }amdu nj}sjjo }fj :2 }a }fj 52* ai L]H/
Le}}lj ~jhacoe}eao ai }fje~ ~alj/ Raa~ dsd~jojxx ai }fje~ ojjmx dom dhhjxx }a ia~gdl xj~yehjx/
EH] dx d ga~j jiijh}eyj jodnlj~ ai xahedl xzrra~} dom hareoc x}~d}jcejx/
MDJ dom JERDFD xzrra~} }fj ojjm ai jgrasj~gjo} dom eohlzxeao ai eoia~gdl
hd~j~x }f~azcf }fj emjo}eiehd}eao dom mjrlaugjo} ai EH]x/
>6 @zoj >24> =
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
5/22
HD^EH] &>244%
4% Sfd} E H] drrlehd}eaox ! }aalx d~j zxjm }axzrra~} e o i a ~g d l hd ~jc e yj ~x ai almj~ rjarlj1>% A rra~ } zo e } e j x dom nd ~ ~ e j ~ x ia~ EH] zxj1
8% Ra}jo}edl ra l e hu ar } e aox1
Iahzx ao eoia~gdl hd~jceyj~x eo cjoj~dl, dom eo rd~}ehzld~ ia~g e c ~ d o } x
4% fas EH] hdo xzrra~} }fj h~jd}eao ai d xziiehejo} ozgnj~aidyd e ldn lj &ga}eyd}jm% dom xk e l l jm e o i a ~g d lhd ~jc eyj ~x dom idgelu jgrlaujm hd~j sa~kj~x1
>% fas }jhfoalacu'jodnljm xj~yehjx hdo dllas dnayjhd~jceyj~x }a0
' nj } } j ~ jocdcj se}f hd~j ~jherejo},' egr~ayj }fje~ tzd l e } u a i l e i j dom
' egr~ayj tzd l e } u dom j i i e h ejohu a i hd ~j1
E R]X ~ jxjd~hf ao E H] ia ~ mag ehe l e d ~u hd ~jJvrla~d}a~u ~jxjd~hf ao EH] ia~ hd~j~x &>226'25%Ra}jo} ed l a i E H]
i a ~ e o i a ~ g d lhd~j 0 ojjm a ig a~j jy emjohj'ndxjm md}d aoegrdh } ,xhd ldn e l e } u do mnzx eojxx gamj l x
Izomjm nu
MCE OIXA dom@^H
^jxjd~hf } jdg0E R]X domJz~ arjdo Hjo} ~j
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
6/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
7/22
Gdeo i e om eo cx
4 / ' D i e ~ x } dod l ux e x a i :> E H] ndxjm e o e } e d } e yjx ia ~ e o ia ~g d lhd~j e o }f e x ~ jxjd ~hf ra eo }jm } a }f j jv e x }johj a i d s emj
~doc j a i xzhhjxxiz l jvdg r ljx a i E H]'ndxjm xzrra~ } ia ~hd~jc ey j~x dh~axx Jz~ arj/
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
8/22
GDRRJM EOE ]E D]E YJX NU ]URJ AI HD^J ^JCE GJ DOM HAZO]^U
Hd~ j ~ jc eg j Hazo } ~ u G drrjm eo e } ed } e yjx
Docla'Xdvao &lenj~dl%
E ~ j l d o m 8
Zo e } jm K eocmag 3
Ayj~d l l ozgnj~ rj~
hd~j ~jc egj
4 2
Hao}eojo}dl
&ha~ra~d}ex}%
Dzx } ~ ed =
I~dohj 9
C j~ g dou 9
Ayj~d l l ozgnj~ rj~
hd~j ~jc egj
4 9
Xhdomeodyedo &Oa~meh%
Xsjmjo :
I eo ldom 8
Ayj~d l l ozgnj~ rj~
hd~j ~jc egj
6
Gjme}j~~dojdo
E } d l u :
Xrdeo =
Ayj~d l l ozgnj~ rj~
hd~j ~jc egj 5
Jdx}j~o Jz~arjdo
Fzocd~ u :
Hpjhf ^jrznl eh>
Xlayjo ed>
Ayj~d l l ozgnj~ rj~
hd~j ~jc egj5
]a}dl : >
HD^E H] & :> % e o e } e d} e yjx e o 4 > hazo } ~ e jx
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
9/22
ZK I~dohjXsjmjo
Xlayjoed
Ljjmx He}u Hazohe l ]jljhd~jXj~yehj
Hunj~ I ~dohj Gu @a ehj ]Y ^jm nz } } ao }j ljhd~j
Hd~j~x ZK ao l eoj ia ~zg 0 Xd lyja DH]EAO Gu fjd l }fhd~j rj~xaod l ~jgeo mj~
FI] & ia ~g j~ lu Fagj Id~g ]~zx } % Gd exao Ye l l # dcj Idge lu Hd~j Xzrra~ } Ra~ }d l& Do f ~ e c x } m x r a ~ } d l j o %
E}dlu
Naak Uaz~ Aso N~jdkx Ia~zg d emdo }x CDRJ] HDGRZX
]j ljhd~j Xha } ldom Sjn'o drrj~ao E RRE ) DGE CA J'HD^J
@zx} Hfjhk eoc Arjo dom mex}dohj ljd~oeocFzocd~u
H/D/X/D/ &Hd~j Dxxe x}do }x Xjd~hf
Dcjohu%
Oa } } e o c f d g Ha g g z o e } u Fa z x eo cDxxah ed } eao
Cj~gdou Xkurj hd~j ^ eoc R~a `jh } &] ~dox ij ~ ~ eo cxzrra~ }x ia ~ hd ~jc eyj~x %
E~jldom XJKEX Jgj~cjohu d ld ~g ]'Xjo ea ~ e } u R~a `jh }
Ialm C~azr Riljcj Seke GAFDOJ] Xrdeo
]~u E} Ye}drfaoj lj}yaod l >= Domd lzx edo ]j ljhd~j Xj~y ehj
Jgj~cjohu ^jxraoxj L}m XARFED Namu Czd~m Zo hz emdma~ , max y emdx &Dhd~jc eyj~ , ]sa l e yjx%
Dzx}~ed RDZL Hpjhf jrznleh Xj~ Hz emdma~ & Nj eoc d hd~jc eyj~ %
Felixsj~k Oa}~zi Dlpfjegj~ Nlac Xjo ea ~x # ]j ljrfao j H~ ex exFj lr l eoj &P eya } 52%
]j lj 'cj~ao }a lac ed
Dlpfjegj~ Sjnxe}jIeoldom Hd~j eao Jgj~cjo hu Hd~j
oB}psj~k riljcj Yeydca Sd}hf
Rld}}ia~g i ~ riljcjomj Docjf~ecj ]fj Hd~eoc]Y &Fuyeoyaeo}e ]Y%
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
10/22
E o m j rjo m j o } l ey e o c
Aoj ai d ~docj ai od}eaodl eoe}ed}eyjx }a egr~ayj fjdl}f dom hd~j xj~yehjx &@E], se}f 32g CNR nzmcj}; >2g
eoyjx}gjo} eo ao ]jljhd~j% ^jrldhjgjo} ai eox}e}z}eaodl hd~j se}f fazxeoc eohlzmeoc yd~eazx xjoxa~x dom dld~gx, dom ganelj hd~j x}dii/ Rd~} ai d ~docj ai EH]'ndxjm xj~yehjx }a mjrjomjo}x dom hd~j~x
Rd~}oj~xfer se}f hd~j~ a~cdoexd}eaox dom lahdl dz}fa~e}ejx Xj~yehj ~alljm az} ayj~ 43 ~jceaox dom oas eo}jc~d}jm eo}a OFX>=xj~yehj &ojs hfdocj izomeoc r~ac~dggj aodceoc eo rldhj% Haoxemj~dnlj eooayd}eao dom ljd~oeoc ayj~ : ujd~ rj~eam/
>223 aosd~mx, ayj~ =8,222 rjarlj dhhjxxjm d }jljhd~j xj~yehj, se}f ga~j }fdo 82,222 x}ell ~jhjeyeoc
aoj eo Gd~hf >244 ]fj ydlzj ai njojie}x d~exeoc i~ag }jljhd~j jvrjome}z~j i~ag >229 '>244 drr~av/ 35g/ Gax} xdyeocx xrle}nj}sjjo dyaemdohj ai hd~j fagj dmgexxeaox, dom dyaemeoc faxre}dl eord}ejo} x}dux/
/
]JLJHD^J XHA]LDOM
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
11/22
XARFE D & MJ%XApedlj Rj~xaojonj}~jzzoc Felijo Eg Dll}dc
Di }j ~ X }d }j izomjm ^)M r fdxj &4 /:g JZ^A% XARFE D iazomjm eo >22: nu HZR
>222 e o rd~ } oj ~xf er s e } f Oa ~ } fj ~o Ndyd ~ edo fazx eoc hag rdou &]FX
Safojo C gnF% dom arj ~d } jx eo i e yj Cj ~g do x } d } jxXj ~y e hj } a j lmj~ l u s e } f l eg e } jm gan e l e } u s e } f l as 'g amj ~d } j hd ~j ojjm
Rdhkdcj a i } j ljhd~j ,xd ij }u s ~ ex }ndom s e }f g ao e }a ~ eoc izoh } eao , CRX
g ao e }a ~ eoc , RH']Y }j ~ g eod l } a xj ~y ehj hjo } ~ j /
XARFE D I~dok jo eoya ly jx dnaz } 422 x }d i i eo h 6: ya lzo }jj~x eo xj ~y ehj hjo } ~ jx
s f a d ~ j c a m r d~ j o } x a i } f j z xj ~ xMjyjlargjo } a i d r ld } i a ~g a i xj ~y e hjx } a a lmj~ rjar lj
Ha'rdug jo} i eodoh eoc , s e }f n dx eh eoxz~dohj hayj~ /
^jmzhjm mjgdomx dom x } ~jxx ao i dg e l u g jgnj~x s fa a i } jo l e yj d } d m e x } dohj
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
12/22
Hd~j~x
E o i a ~ g d } e a o d o mfj lr
Hd~j~x ZK ~zo d hd~j~x sjn dom rfaojxzrra~} xj~yehj
]a}dl hfd~e}u nzmcj} 8/:g CNR i~agmaod}eaox dom haoxzl}dohu
Rld}}ia~g i~riljcjomj
Docjf~ecj,Hjo}~dl cayj~ogjo}izomjm sjnxe}j }a
xzrra~} hd~j~x se}fayj~ 92222 zxj~x d
ujd~/Dzx}~ed
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
13/22
Aol eo j ]~d eo eo c ) Haz~ xjx&Joc ldom %
Hd~eoc se}f Haoiemjohj Od}eaodl &OFX%eoe}ed}eyj xjjkeoc }a r~ayemj }~deoeoc }a42/222 hd~j~x ayj~ 8 ujd~xLeokjm }a od}eaodl Hd~j~x Me~jh} fjlr leoj&hax} >/3g CNR%
Lahdl c~azr xjxxeaox
Sa~knaakx ia~ xjli'x}zmu
Aoleoj x}zmu xjxxeaox
Hao}jo}!haz~xjx ia~ NGJhd~j~x
He}u ) Czelmx Ljd~oeoc ia~ LeyeocAoleoj Ljd~oeoc R~ac~dggj ia~ hd~j~x0
&4% Ljd~oeoc ~jxaz~hj&>% od}eaodllu ~jhacoexjm &ljyjl >%
tzdleiehd}eao0 Hj~}eiehd}j eo Rj~xaodlMjyjlargjo} ) Ljd~oeoc ia~ ZordemHd~j~x
xeohj >22=, d~azom 322 rd~}eherdo}x eo >225
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
14/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
15/22
Gdou xj~y e hjx }a jodn lj idg e l e jx i ~ e jomx dom y a lzo } jj~x }a xfd~j dom
haa~m eod } j hd ~ eoc ~jxraox en e l e } e jx e /j / r~ e y d }j xahed l oj }s a ~ k eoc
} aa l x i a ~ i dg e l e jx a i mjrjomjo } rjar lj 0
Xfd~jHD^J Oj}fj~ldomx
Hd~eoc N~emcj,Hd~jhjo}~dl, Xfd~j}fjHd~j, La}xd Fjlreoc Fdomx ' ZXD
Las hax} a~ i~jj }a jom zxj~x &2'82 jz~ax!gao}f%
Hd~j haa~ m eo d } eao
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
16/22
> / ' Raxe } e y j eg rdh} ao f jdl }f a ie o ia ~ g d l hd ~j ~x dom } fj hd ~j xux }jg
EH] ndxjm xj~yehjx ia~ mageheled~u hd~j 0
Eoh~jdxj }fj tzdle}u ai leij ia~ almj~ rjarlj dom hd~j~x,
Eoh~jdxj }fj dhhjxx }a tzdleiejm laoc' }j~g hd~j,
Dllas }fj eo}jc~d}eao ai fjdl}f dom xahedl hd~j xj~yehjx, jgrasj~eoc
hd~j~x, }a joxz~j dmjtzd}j eoia~gdl laoc }j~g hd~j, dom
Fjlr }a cjoj~d}j me~jh} xdyeocx }fd} hao}~enz}j }a }fj xzx}deodnele}u ai}fj xux}jg/
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
17/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
18/22
= /' Ra l e hu ~ j ljydo hj
Ralehu ljdmj~xfer }a rz} eo rldhj }fj hagneod}eao ai hagrljgjo}d~u dl~jdmu
jvex}eoc xzrra~} dom izomeoc r~ac~dggjx ia~ x}dkjfalmj~x ex d} }fj ha~j
ai }fj ralehu ~jhaggjomd}eaox ia~ }fj mjyjlargjo}, egrljgjo}d}eao dom
xhdldnele}u ia~ EH] ndxjm xj~yehjx ia~ mageheled~u hd~j/
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
19/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
20/22
Haoh lzx eaox4/' Xahedl eooayd}eao ia~ eoia~gdl hd~j ex }dkeoc rldhj/ Jvex}johj ai ~zooeocdom xzhhjxxizl eoe}ed}eyjx ai EH] ndxjm eoe}ed}eyjx ia~ mageheled~u hd~j
dh~axx Jz~arj }fd} xj~yjx dx caam r~dh}ehjx }a x}~jxx dom xzrra~} }fj
~alj ai eoia~gdl hd~j~x/
>/' Egrdh} ao }fj tzdle}u ai leij, ai hd~j dom xzx}deoenele}u ai }fj xux}jgx/
8/' ]fj eoyalyjgjo} ai jom'zxj~x eo dll }fj rfdxjx ai }fj mjyjlargjo} ai
}fj EH] xj~yehjx ex hjo}~dl ia~ }fj xzhhjxx ai }fj eoe}ed}eyjx/
=/' Ralehu ljdmj~xfer se}f }fj hagneod}eao ai dl~jdmu jvex}eoc dom ojsizomeoc dom xzrra~}eoc r~ac~dggjx ex }fj gdeo ~alj }a nj }dkjo nu
ralehu'gdkj~x
:/' ]fj }fe~m xjh}a~ dom yalzo}jj~x d~j dhtze~eoc d gdeo ~alj ia~ }fj
xzx}deodnele}u ai }fjxj xj~yehjx/
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
21/22
-
7/31/2019 ICT-enabled services for carers and care: lessons from policy and innovation
22/22
]fdok uaz yj~u gzhf ia~ uaz~ d}}jo}eao$
X}jrfdoej /hd~~j }j~a'cagjpBjh/jz~ard/jz
f}}r0!!ex/`~h/jh/jz~ard/jz!rdcjx!JDR!jEohlzxeao/f}gl