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Transcript of ICS Priyanka
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ICS Assignment
12/7/2013Submitted By:-Priyanka
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John Francis Jack Welch Junior is an american chemical engineer, businessman and author. He
was the chairman and CEO of General Electric between 1981 and 2001. Welchs net worth is
estimated at $720 million. He is widely regarded as one of the best business leaders in history.
Steven Paul Steve Jobs was an american entrepreneur and inventor who was the co-founder &
chairman of APPLE INC. along with Steve Wozniak and Ronald Wayne. He is often regarded asone of the toughest leaders the corporate world has ever seen
Leadership Influence Cobweb
Transformational
(Jack Welch) (10)
Jack Welch is perhaps the worlds best known improvement guru. His transformation of GE not
only took genius, it took guts and determination to convince a company that was doing pretty
well that it had to do better. Not an easy sell! But he did push GE from Good to Great and
became a legend in the process. In the 20 years that Jack led GEs, revenues rose from $30 to
$130 billion and company value went from $14 to $410 billion. He got rid of the bureaucracy in
his organization. He completely changed the organizational culture of General Electric.
(Steve Jobs) (5)
He was the co-founder of the compnay and was the one who defined the organizational culture in
the early stages or the growth stages of the organization. So there was nothing much to transform
then but yes when he returned to his own company in 1997 and saved it from near bankruptcyafter getting sacked in 1986 he just made Apple to focus on one thing and that was innovation so
that qualifies as a kind of transformation but he was not an out and out transformational leader.
People Oriented
Jack Welch (9)
Jack Welch created an organizational forum where employees could not only speak their minds
about how business might be run more effectively but also get immediate responses to their
proposals and ideas. Withn an year of the formation over 2 lakh employees of GE participated in
it. People were given enough opportunities to open up and the top management effectively
participated with them in those discusiions. Welch himself was a very eminent member of those
forum discussions.
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Steve Jobs (3)
There are two ways to run a business: focus on people or focus on products. Jobs focused on the
products, knowing that the profits would follow. The proof is in the pudding: At $441 billion
(give or take), Apples market value is top in the world in many terms. So all what he cared for
was product innovation and the things fell into place accordingly.
Democratic
Jack Welch (9)
When people voiced their ideas, or called him Jack instead of Mr. Welchor when his Work-
Out process used to get utilized, the corporation eventually got less formal. Jack didntwear ties
to work, he often hold informal meetings and encouraged everyone to lighten up. Informality
inspiredpeople to have more ideas and it is one of the keys to GEs success.Understanding
people in the organization and making them work in the exact way as they would have always
liked to made Jack a people oriented leader.
Steve Jobs (3)
In corporate world of silicon valley steve was always regarded as being rough on people and
that was because he always believed if results have to be in your favour decision maker should
be one. He always used to say to see the success see the results. He was once quoted saying
They are all smart people who I work with, they can easily get job anywhere in this world, but
they are there with me because I let them focus on what they do best i.e work.
Delegative/Laissez-Fair
Jack Welch (7)
Jack welch always believed that making a lot of policies, procedures, and a series of
accountability makes things process slower than what they can. So he said that people can do
much more when they are not told what to do by the management and people were amazed how
this thing woked in case of GE. Although this was a very risky thing considering the size of a
firm like GE, but it worked and worked really well.
Steve Jobs (2)
Guidance to the employees about the product design and product innovation was always the
trademark characteristics of Steve Jobs. He never let anything go out of the heirarchy in his
organization. He was for that sole reason considered as rude, unreasonable, fickle and arrogant.
He even took credit for others ideas as well but in the end he succeded in taking Apple to where
he always wanted to.
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Authoritative
Jack Welch (4)
Marking Jack welch as an authoritarian leader will be an absolute mistake considering the fact
that all the opposite points to this style have got him rated higher than anyone else. He was not
someone who would dictate terms with his employees or work by his own ways without even
asking others opinions. But a part of him used to respect authority because he in his term as
CEO of GE made it very clear that GE should become number 1 or number 2 in all the
businesses in which it is in. So that was something which made things very clear for the
employees of GE.
Steve Jobs (9)
Steve was someone who believed that if everyone took decisions on their own then the diversity
of decisions can probably effect the work system and in turn effect the results. So he was the sole
authority in his organization until he was there and was the sole decision maker as well.
Transactional
Jack Welch (1)
Jack was never a transactional leader in terms of taking something from people hwile giving
them something. But as they say none is perfect in this world. So he may also have beentransactional in one or two cases but as far as leadership is concerned nobody ever knew him as a
transactional leader.
Steve Jobs (8)
Steve always wanted to produce best of the products in the market in terms of technology and in
terms of innovation as well. For that he himself was a great inventor of pathbreaking designs.
All he wanted from his employees was to get those designs created for him and thats what they
did, iMac, iPod, iPod nano, iTunes Store, Apple Stores, MacBook, iPhone, iPad, App Store, OS
X Lion are its examples and not to forget each and every picxar film which was created as well.
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Task Oriented
Jack Welch (1)
Again as mentioned above Jack didnt believe in just completing a particular set of tasks in his
organization but rather he believed in transforming the whole structure and culture of theorganization which automatically led to the completion of tasks in hand as well as the tasks
which arised out of the situations. He motivated his employees, understood their opinions and let
them do what they thought as best for the situation.
Steve Jobs (7)
As mentioned above steve was always the one who needed to get done what he wanted to get
done. He was the person who was not necessarily a person who spent time in motivating the
employees or listening to them and then taking decisions as per everyones consent. So he more
often then not believed in creation of milestone products and getting things done.
Servant Leader
Jack Welch (8)
A servant leader is someone who himself completes all his responsibilities and then takes all
those who follow him to the right direction so as to help all of them to achieve what they have
always wanted to. He places his focus on people and that is what helps not onl him but also the
people to achieve everything desired and eventually the organization to get to the topmost
position. Jack fit in to this style of leadership perfectly well because that is what he did for all of
his tenure in GE.
Steve Jobs (4)
Steve was altogether different breed of leader. He was an incremental leader who did what was
best for his organization. For that even if he had to for go some of the other responisibilities he
did that with ease. He focused on creating a better world through his products and didnt focus
on employees in that due course. So he was a leader of different kind.