ICF session "Coaching the Distance: Increase Your Impact with Technology and Cultural Awareness"...
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Coaching the Distance – Increase Your Impact with Communication Technology Awareness 2013 ICF Midwest Regional Conference June 20 - 22
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Coaching the distance – Increase your Impact with Communication Technology Awareness The coaching community invests in the conference to connect to like minded people who love coaching and want to know more. The session will group them into teams where they can call upon each other to experience their first attempts at new technology. They may need help in walking through the steps. But instead of depending on their family members for technical guidance and support, they now connect with someone from the coaching community and will learn along the way. After the session they will be invited to an additional free-of-charge session where they can acutally use the technology in real time with their own computer and Internet connection in their office. This session will provide an overview and some detail in two areas: 1. Tools and Communiction Technology: what is available in the virtual world? How can coaches benefit from the latest developments in communication technology? What should you use and what shouldn't you use? How can you differentiate yourself from other coaches? This section has two aspects: first we will describe how coaching conversations benefit from video and collaboration tools, such as Cisco webex, Adobe Connect, GoToWebinar, and others. Second, we will provide a toolkit that helps coaches to be present and active in the Internet, such as file sharing in the cloud, instant messaging, blogs, social business networks, on-demand training, and more. We will provide live demonstrations for both sections, so attendees get a look and feel of the functionality. (This assumes we have Internet connectivity. Alternatively, we will record demos in advance). 2. Communication aspects of global coaching: tools are only a vehicle, just as the phone was in the past. Once a connection between a coach and a client has been setup, it requires the full set of coaching competencies to create a trusted environment for the client. How do you establish a trusted relationship in a virtual room? How can high-definition video help to build trust faster? What should be considered when coaching globally? We will start with simple challenges such as time zones and drill deeper into other underlying aspects. Session flow: The session will begin with the story of "coaching the distance" between Germany and the US. We will start the interactions with a call to the audience to tell us what technology software they use today and what their level of acceptance is - both for themselves and for their clients. Then we will poll what software they would like to use. The results of this query will show the variety and literally impossible mountain climb in the technology camp. How do we tackle this dilemma? Then the attendees will be asked to self assess their techno savvy. They’ll be invited to meet at table groups (or stand in the aisles) in order to bring balance between stronger technologist and less savvy technologist and start the tec
Transcript of ICF session "Coaching the Distance: Increase Your Impact with Technology and Cultural Awareness"...
1 Copyright HPCG® , Sage Strategies 2013
Coaching the Distance – Increase Your Impact with
Communication Technology Awareness
2013 ICF Midwest Regional Conference June 20 - 22
2 Copyright HPCG® , Sage Strategies 2013
How to Increase my Impact? Make Friends with Communication Technology
1.! Get Hardware that’s worth it
2.! Master your Software
3.! Troubleshoot like a Pro
4.! Communicate across boundaries
3 Copyright HPCG® , Sage Strategies 2013
Core Message "Grow Your Coaching Impact by Leveraging
Communication Technology "
4 Copyright HPCG® , Sage Strategies 2013
Why should I care? Your Vision as a Coach
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How does this help in my Life?
Circle of Influence
Google Maps
6 Copyright HPCG® , Sage Strategies 2013
How does this Help in my Life?
Circle of Influence
Google Maps
7 Copyright HPCG® , Sage Strategies 2013
Communication Technology: Trends for 2020
Always connected (unless offline by choice)
3D / HD Video everywhere, interactive TV
1 GB bandwidth for each household
Augmented Reality
Targeted advertising in conjunction with social networks
All phones will become “smart”
We will Do work, not go to work
Local and remote collaboration are considered equal
Source: Cisco Systems, 2011
8 Copyright HPCG® , Sage Strategies 2013
Get Hardware That’s Worth It
Categories: –! Telephone –! Smartphone –! Computer –! Tablets –! Webcam –! Internet access –! Accessories
9 Copyright HPCG® , Sage Strategies 2013
Before and After
10 Copyright HPCG® , Sage Strategies 2013
Communication Technology What would you like to use?
Phone PC/Mac Tablet SmartPhone
•! What do you use today? •! How does it link with your vision as a coach? •! What would you like to try?
11 Copyright HPCG® , Sage Strategies 2013
What Do You Really Need?
•! Who is your Target Audience?
•! How does this affect the technology need?
Millennial / Gen Y / Gen C (15 to 32)
Gen X (33 to 44)
Traditional or Greatest Gen (65 +)
Baby Boomer (45 – 63)
12 Copyright HPCG® , Sage Strategies 2013
How to Increase my Impact? Make Friends with Communication Technology
•! Get Hardware that’s worth it
•! Master your Software
•! Troubleshoot like a Pro
•! Communicate across boundaries
13 Copyright HPCG® , Sage Strategies 2013
Master the software Ride the Learning Curve
Perf
orm
ance
Number of learning attempts
slow start
strong acceleration
mastery
ideal learning curve
new technology
14 Copyright HPCG® , Sage Strategies 2013
Collaboration Tools What’s out there?
(audio only)
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Webex Demonstration
16 Copyright HPCG® , Sage Strategies 2013
How to Increase my Impact? Make Friends with Communication Technology
•! Get Hardware that’s worth it
•! Master your Software
•! Troubleshoot like a Pro
•! Communicate across boundaries
17 Copyright HPCG® , Sage Strategies 2013
Troubleshoot like a Pro Murphy’s Law - “Anything that can possibly go wrong,
does”
18 Copyright HPCG® , Sage Strategies 2013
Trust Killers Be aware of software bugs
19 Copyright HPCG® , Sage Strategies 2013
Where Everyone Fails!
The World Clock
20 Copyright HPCG® , Sage Strategies 2013
Troubleshooting Demonstration How to get started – and how to grow
1.! Internet connectivity: always connected
2.! Master audio and video
3.! Be familiar with one collaboration tool
21 Copyright HPCG® , Sage Strategies 2013
Core Message "Grow Your Coaching Impact by Leveraging
Communication Technology "
22 Copyright HPCG® , Sage Strategies 2013
How to Increase my Impact? Make Friends with Communication Technology
•! Get Hardware that’s worth it
•! Master your Software
•! Troubleshoot like a Pro
•! Communicate across boundaries
23 Copyright HPCG® , Sage Strategies 2013
Behavioral Etiquette Build Trust Virtually
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Cultural Aspects & Technology Verbal Communication Patterns
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(Virtual) Coaching Presence
Success
Results
Increase Awareness
Effective Coaching
Etiquette + Behavior ! Maintain Trust
Rapport ! Build Trust
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Take away We promised! you receive!
27 Copyright HPCG® , Sage Strategies 2013
Core Message "Grow Your Coaching Impact by Leveraging
Communication Technology "
28 Copyright HPCG® , Sage Strategies 2013
Patricia Weiland Bio •! Patricia Weiland brings over 25 years of hands on experience inside and in
service to Fortune 100 organizations to her role as a Consultant and Professional Coach. Ms. Weiland coaches key global stakeholders in senior level executive and professional positions facing strategic, behavioral and productivity issues. Ms. Weiland consults with leaders at all levels on team and employee development plans at to identify, assess and improve leadership skills in organizational competencies increasing engagement and contribution. Weiland finds that coaching is uniquely positioned to attend to leaders in global enterprises with leaders in remote locations who face situational challenges while maintaining strong connections to the ideals and corporate wide goals and initiatives.
•! Ms. Weiland holds a master’s degree in Organizational Management Development from Fielding Graduate University and a B.A. in Communications from University of Wisconsin. Weiland is a PCC with the International Coach Federation and certified to administer MBTI and DISC.
•! www.sage4change.com
29 Copyright HPCG® , Sage Strategies 2013
Ralf Wolter Bio •! Ralf Wolter is a senior leader and coach with 25 years of global experience
in building and leading global and virtual teams in large corporations. Due to strong communication and presentation skills, Ralf consistently achieves high scores at public presentations, events, and conferences.
•! As a motivational and professional speaker, Mr. Wolter has presented topics such as leadership, innovation, the future of technology and related implications for business and communication, developing the next generation of leaders, and the future of coaching. In addition to developing people, he enjoys being a technology futurist, combining visionary thinking with a practical hands- on approach to apply networking and communication technologies for shaping the future of coaching and training. Ralf's specialty is combining coaching, consulting, leadership and creativity with a passion for developing people. He is enthusiastic about developing the next generation leaders through high-performance career coaching and training. In addition to developing people, Ralf enjoys being a technology futurist, combining visionary thinking with a practical hands-on approach to apply networking and communication technologies for shaping the future of coaching and training.
•! www.hpcg.eu
30 Copyright HPCG® , Sage Strategies 2013
