8/3/2019 ICCC Outline

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Group 3_Class 09E20

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Nhm 3: on Th Hi Yn

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Outline

I, Introduction

Topic: extending condolences to the relatives of the deceased in office setting.- Definition: Extending condolences to the relatives of the deceased is the act of giving comfort or

sympathy to those whose relative has passed away.

- Example:Vietnamese people: Ti rt tic, xin chia bun cng gia nh anh ch.

English people: Its never fair to have such a loss. Aims:

- To investigate special situations of extending condolences to the relatives of the deceased in officesetting.

- To compare and contrast condolences strategies in the two languages and cultures in order to clarifysimilarities and differences in the realization patterns of condoling between Vietnamese and American

English.

Methodology: the major method to be employed is quantitative. Besides, contrastive analysis is also used.Therefore, all considerations, comment and conclusions in this presentation are largely based on:

- Survey questionnaires- Statistics, descriptions and analysis of the collected and selected data- Personal observations and experience

Situations:- Situation 1: How would informants verbally extend condolences to the following person whose

father/mother has just passed away?

- Situation 2: How would informants verbally extend condolences to the following person whose spousehas just passed away?

- Situation 3: How would informants verbally extend condolences to the following person whose child hasjust passed away?

II, Development

Questionnaires were delivered to 12 Vietnamese informants and 12 foreign people (English, Australian and

American) and collected directly. And then, we analyzed critically the collected materials and found down some

conclusions:

II.1. Direct and indirect strategies in extending condolences to the relatives of the deceased in office

setting.

8/3/2019 ICCC Outline

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Group 3_Class 09E20

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II.1.1. Direct and indirect strategies

II.1.2. Direct and indirect strategies in extending condolences to the relatives of the deceased in office

setting.

II.1.2.1. Vietnamese findings

- Table:Situation 1 Situation 2 Situation 3

Directness Indirectness Directness Indirectness Directness Indirectness

- AnalysisII.1.2.2. American English findings

-

Table:- AnalysisII.1.3. Major Similarities and differences

II.2. Politeness strategies in extending condolences to the relatives of the deceased in office setting.

II.2.1. Politeness strategies

II.2.2. Politeness strategies in extending condolences to the relatives of the deceased in office setting.

- 6 strategies:Strategy 1: Formal condolingStrategy 2: Comforting/Encouraging

Strategy 3: Giving advice and reminding responsibility

Strategy 4: Showing concern

Strategy 5: Offering help

Strategy 6: Expressing surprise/regret

- TableSituations

Strategy 1

(%)

Strategy 2

(%)

Strategy 3

(%)

Strategy 4

(%)

Strategy 5

(%)

Strategy 6

(%)

Situation 1

Situation 2

Situation 3

- AnalysisII.2.3. Major Similarities and differences

III, Conclusion