IC4D 2009: Extending Reach and Increasing Impact Colombo December 4, 2009.
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Transcript of IC4D 2009: Extending Reach and Increasing Impact Colombo December 4, 2009.
IC4D 2009: Extending Reach and Increasing Impact
ColomboDecember 4, 2009
2
Report Structure
Part I
Chapter 1: Overview
Chapter 2: Convergence
Chapter 3: Economic Impact of Broadband
Chapter 4: Backbone Networks in Africa
Chapter 5: E-government Experiences from India
Chapter 6: National E-government Institutions
Chapter 7: IT and IT-enabled Services
Part II
Key Trends in ICT Development
Progress in Measuring ICT
At-a-glance Tables for 150 Economies
3
Sector Trends
4
Sector Trends (1/5)
Mobile phones have narrowed the gaps in voice communications worldwide,
as a result of competition and technology development.
5
Sector Trends (2/5)
Access to advanced ICT services is the natural next step in development.
6
Sector Trends (3/5)
Convergence is already a wide-spread, market-driven reality.
Implications Changing business models for service providers Expanded access through larger markets Broader range of services and applications Altered market structure and dynamics
Dimensions Service Network Corporate Device
7
Sector Trends (4/5)
Developing countries are benefitting from ICT exports, and there is room for new entrants.
8
Sector Trends (5/5)
ICT applications are transforming government and commerce in developing countries…
User perception of increased service quality
…but the gap remains big.
User reports of bribe payments
9
Key Policy Findings
10
Key Policy Findings (1/4)
Broadband contributes to growth and opens up new opportunities, for which it deserves a central role in development strategies.
11
Key Policy Findings (2/4)
Public-private partnerships can leverage the private sector to meet ICT infrastructure development objectives.
12
Key Policy Findings (3/4)
Cross-sector leadership and institutions are essential to realize the benefits from investing in e-government.
Strategy and policy
formulation
Coordination of e-
government
program
Implementation
13
Key Policy Findings (4/4)
Public interventions to promote IT and IT-enabled services can be good investments irrespective of the success of the IT initiatives.
MEXICO (US$80 million): IT Industry Development Project
Development Objective: To foster the creation of jobs in Mexican IT Companies by improving their competitiveness and efficiency through access to:– A larger supply of trained personnel– Technologies– Quality standards and global marketing networks of MNCs– Private debt finance
Components:– Human skills development– Strengthening of IT Clusters– Financing of IT Industry– Supporting Infrastructure– Outsourcing of Government Services– Strengthening of Legal and Regulatory Framework
Country Examples
15
Country Examples
Development Objective: To promote: (i) the Use of ICT to enhance growth, employment and equity through affordable access to means of information and communication; (ii) access to and use of public information and service on-line by citizens and businesses; and (iii) competitiveness of private sector, particularly of knowledge industries and SMEs
Components:– ICT policy, Leadership and Institutional development Program– ICT HR development and Industry Promotion Program– Backbone Communications Infrastructure– Telecenter Development Program– Reengineering Government Program– e-Society Program
Sri Lanka (US$ 53 million): E-Sri Lanka Development Project
MONGOLIA (US$ 12 million) Information and Communications Infrastructure Development ProjectDevelopment Objective: To increase the coverage and use of ICT services among the rural community (telephony, internet access, access to e-government services) in order to increase incomes in rural Mongolia
Components: • Subsidies to telecom operators to provide access in rural
areas, through an output-based competitive subsidy program;
• Public-Private partnerships in the delivery of e-government services;
• Policy and Regulatory capacity-building for ICT sector reforms.
Country Examples
eGHANA (US$ 42 million)
Development Objective: To develop an IT-enabled services industry, in
order to attract investment, create employment and increase export revenue.
Components: • Enabling Environment: Capacity building, support to the National
Communications Authority, sector policies, revision to the FOI framework
• Support to Local ICT Businesses and ITES in Ghana : ITES capacity building, establishment of a program between educational institutions and businesses, promotion strategy, grants
• eGovernment Applications and Government Communications: IT architecture, Government Investment support, training, study on PPPs
Country Examples
Series10
200400600800
10001200140016001800
500
200-250
190-220
230-250
380-4201500-1640
Core markets2008
Growth in Core markets
New verticals in developed Countries• Public sector• Healthcare• Media• Utilities
New customersegments• SMBs
Outsourcingmarket in new geographies• Brazil• Russia• China• India
Source: NASSCOM, Perspective 2020: Transform Business, Transform India, April 2009.
$billion
ICT Skills InitiativeTotal Addressable Market for Global Sourcing and Domestic Outsourcing, 2020 (Less than 20% of current addressable market of $500 billion penetrated)
• India has about 30% of global supply of low-wage labor for the BPO industry
• Likely to have a talent shortfall of 0.8 million to 1.2 million by 2012
ICT Skills Initiative
Skills is becoming a major constraint
Focus of the ICT Skills Initiative
• Globally benchmarked skills assessment, training and certification.
• Alignment of skills with industry requirements.
• Industry partnerships in curricula development, learning content, testing and certification.
• Rapid scalability and replication.
ICT Skills Initiative
21
Skills Development Framework
•Knowledge Hub •Skill assessments
•Software Developer•Certification/CERT
•Foundational BPO•Training
•TSP/PSP
•Domain•Training
•COPC•6 sigma
•CMMi
•Universities
•R&D
•Management•Training
•IT Services •IT Enabled Services
•Companies
22
Government Transformation Initiative
•Accelerate ICT-enabled government transformation•Develop and promote viable business
models•Build Government capacity to manage
IT projects, help Governments spend their IT dollars more efficiently•Showcase best practice •Connect practitioners with
implementers & experts •Technical assistance for project design
and enabling environment•Finance firms willing to competitively
partner with govts: PPP models
OPPORTUNITY WHAT ARE WE TRYING TO ACHIEVE?Average number of trips saved by citizens to
government offices due to e-services in India
Waiting time saved for citizens at government offices due to e-services in India
Source: Survey of e-government projects in India, IC4D 2009
Government Transformation Initiative
HOW DOES THE GTI WORK?
• P2P networks of government leaders and CIOs to connect practitioners
• Knowledge bank with best practices combined with targeted training
• Project development facility to provide “rapid response” services for project formulation, setting up the enabling environment
• Advisory support and funding related to private companies
WHAT KIND OF AREAS DOES THE GTI COVER?• Wide range of issues, such as use of ICT for service delivery,
for climate change adaptation/mitigation, food security and governance.
Government Transformation Initiative
WHAT ARE WE LOOKING FOR?• Government leaders, practitioners and industry to join the P2P
networks• Donors, industry and academia to contribute to the Initiative
financially or in kind
WHAT’S IN IT FOR YOU?• Access to replicable innovations• Development impact and accountability• Spending IT $$ more efficiently
INTERESTED?• Piloting of the initiative to start in February 2010
For more information please contact Randeep Sudan – [email protected]
25
e-Development Thematic Group
• Virtual forum for knowledge sharing and learning on the use of ICT in development
• A global community of practice with 2500 members and over 170 learning events delivered to date
• Innovative use of Twitter, Facebook, LinkedIn, videoconferencing, webcasting and webinar tools
• Website: www.worldbank.org/edevelopment
We invite new partners and members!
Join us!
Thank You