IBSolution Bulgaria at SAP World tour 2011

Achieve innovative solutions with fast ROI

www.ibsolution.bg © IBSolution Bulgaria EOOD

AGENDA 1. Identity Management

2. Business Process Management and Master Data Management

3. Enterprise Portal


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Everything you need to know on one mini CD

Achieve

innovative solutions

with fast ROI!

Slide 3


SAP NetWeaver

The most innovative platform from SAP

Slide 4


Identity Management

Project information

Customer: Randstad Deutschland GmbH & Co

Industry: Staffing and HR solutions

Turnover: 1,73 billion EUR

Employees: 63 000

Project goals:

- Implementation of IdM for easy and flexible permission management

- Stepwise migration of the data to the new system

Slide 5


Identity Management

What does identity management stand for?

• employees int./ext.

• customers

• suppliers

• partners

identities

• job descriptions

• regulations

• compliance

rules

• roles

• user profiles

• security groups

• distribution groups…

rights

• applications

• resources

• transactions

systems

Who may what

where? why? Slide 6


Identity Management

Challenges

MS Active directory

Non

SAP SAP

HCM

SAP

ERP MS exchange

employees

master data

empl. empl. empl. empl.

MS Active directory

Non

SAP SAP

HCM

SAP

ERP MS exchange

employee

master data

IDM

decentralized user administration

centralized identity management

automatic

provisioning manual

creation and

maintenance

• time and cost consuming data maintenance

• low data quality

• lack of traceability (on demand)

• safety and revision critical

• correctness of licensing is questionable

• reduced costs (IT costs, licenses, maintenance)

• centralized + automated Identity Management

• on time (de-) provisioning of entries

• traceability (Who, when, why and by when were given authorizations?

workflow

empl.

Slide 7


Identity Management

Central User Administration (ABAP) vs. Identity Management

Functionality CUA (ABAP – trans. SU01) SAP NetWeaver Identity Management

Source /target systems SAP (only ABAP) SAP (ABAP and Java) and Non-SAP

Workflow support no yes

role-based access control none (except for HR) yes

role hierarchies no yes

cross-system role assignment manual automatic

Password administration initial passwords yes, incl. workflow support

Slide 8


Identity Management

Infrastructure

- Portal is used for single sign on to backend systems

- 2 separate backend clients for internal and external employees (010 and 050) in HR

- Active directory for Citrix and workstation users that connect over an exchange server

- Asynchronous communication with the backend using PI

Slide 9


Identity Management

Solution overview

Target systems

Active Directory SAP ERP SAP HR SAP CRM SAP BW

SAP Identity Management

Automated activities Manual activities

Data sources

Internal employees

(SAP HR client 50)

External employees

(SAP HR client 10)

Forms

Access via SAP EP Update

E-mail

Slide 10


Identity Management

Personal number creation

Active Directory

DE<pernr>

A00000

SAP

RNLVDxxx

Namev

R9Namev

A00000

System

Old personal number

SAP IdM number

Slide 11


Identity Management

Duplicate check

- Duplicates could be caused by:

- Re-entry with another personal number

- Company change inside Randstad-Group

- Occupation in more than one sub company in the group at the same time

- Duplicates check succeeds semi-automatically following an algorithm

Personal number: 003012345 IDM-identification: 003012345-A12345 Family: Mustermann Name: Max Date of birth: 01.05.1975 Function: Sales dispatcher Cost centre: 1234

Personal number: 00306587 IDM-identification: n/a Family: Mustermann Name: Max Date of birth: 01.05.1975 Function: Office manager Cost centre: 1546

old identity duplicate

Slide 12


Identity Management

Process flow for permissions request

Slide 13

- first assignment of authorizations takes place automatically based on function description and cost center

- further required authorizations are processed via request workflow

- the user fills in a free text application form for the authorizations needed by himself or another user


Identity Management

Our IdM expertise

Slide 14

- Leading SAP IdM implementing partner with projects ranging from 800 to 60.000 identities

- One of the first SAP Special Expertise Partners for SAP IdM (2008)

- Success stories, best-practices, SAP IdM book by SAP Press


Business Process Management and Master Data Management

Slide 15

Project goals:

- Building a company-wide standardized master data management

- High data quality as a basis for correct reporting and contemporary international company management

Customer: Karl Storz GmbH & Co

Industry: Medical equipment

Turnover: 900 million EUR

Employees: 5000

Project information



Business Process Management

Slide 16

Comprehensive process management

■ Orchestration of human activities with automated steps

■ Graphical modelling using BPMN

Modelling of event-triggered processes

■ Seamless integration of services, events and tasks

■ Web services, RFCs and BRM integration

Integrated composition environment

■ Integrated toolbox in NWDS

■ Model-driven development

■ ESR-Integration

■ Lifecycle management through NWDI

Process Server

Process Composer

Process

Desk

Process Desk

SAP NetWeaver

Business Process Management


Rules Engine

Rules Composer

Process

Desk

Rules Management

SAP NetWeaver

Business Rules Management


Business Rules Management

Slide 17

Examples for rules in BRM

■ Complex decisions (price determination, granting of credit…)

■ Determining of responsibility (rule-based assignment of tasks)

■ Decisions in process flow (conditions)

■ Rules for limit and threshold value, tolerances

■ Data derivations

Definition of rules

Definition with no need of programming

Transparency of rules even for the departments, due to their presentation in a comprehensive and legible form (Excel)

Adaptation of rules through web interfaces


Non-SAP


Master Data Management

Slide 18

create

change

block

CRM ERP others SRM



Master Data Management

Slide 19

create

change

block

CRM ERP others SRM Non-SAP

MDM



Solution overview

Slide 20

block change create Workflow ( 5 BPM processes)

Enterprise Portal Standard WebDynpro MDM - iViews

WebDynpro elements

PI

ERP ERP

SAP MDM 7.1

ERP views Catalogue data Sales texts

Master data

Other target systems



Before and after

Slide 21

SAP NetWeaver Portal

BEFORE

NOW

Requester Master data team Departments

• Check

• Data entry

• Check

• Recreate message

• Check

• Data enrichment

• Data enrichment

• Monitoring

• Definition of rules

• Release



The ultimate solution for any master data

Slide 22

Customer

Vendor/Supplier

Material Human resources

Self-services

Vending machines


Enterprise Portal

Project information

Slide 23

Customer: IBSolution GmbH

Industry: Consulting services

Project goals:

- Easy to use CMS for Enterprise Portal

- Full CI representation

- Reuse of information

- Application integration

Internal project


Enterprise Portal

Overview

Slide 24

Internet Intranet

Marketing platform: Online representation of the company‘s corporate identity

Application platform: Access to many backend systems, applications and reports

Process platform: Monitoring of processes, tasks and their deadlines

Collaboration platform: Collaboration work-spaces, Forums, Wikis


Enterprise Portal

Stop scaling, start optimizing

Slide 25

Common pain points: Database communication problems – when the whole portal uses only one database for all

relevant information (PCD, KM, navigation, user personal data, other content, e.g.) Framework size – the standard SAP framework loads almost its complete code already in

the beginning , no matter if it will be used, or not. However most users want only to use the portal for SSO purposes

Content availability and creation – content could be hard to create and maintain or it may not serve its purpose

Low reusability – already available data is not being reused, but rather created in duplicate, therefore increasing the performance gap


Enterprise Portal

ContEx

Slide 26

The ContEx framework that is distributed from IBSolution as add-on to the portal allows for splitting different content among more databases and thus lowering the load on the main portal database

Portal Systems

Navigation

Content

Portal +


Enterprise Portal

Advantages of using ContEx

Slide 27

Improves main database performance by splitting portal content among separate storages based

on type and purpose Fully compatible with future SAP Service Pack releases Multiple aliases for device-oriented access – mobile, desktop, low-bandwith Reduced framework size – load on demand Straightforward navigation organization and management with activate functionality Automatic error reporting – each time a runtime error gets displayed on the screen, it can be

reported directly per email with one mouse click Customized look & feel following the company’s corporate identity Easy content creation and maintainability Multi-language support Guided end user process flows Portal search


Enterprise Portal

Comparison of the different optimization scenarios

Slide 28

Optimization

SAP Portal 7.0 SAP Portal 7.02 / 7.3

SAP Portal 7.0 + ContEx

SAP Portal 7.02 / 7.3 + ContEx

Framework

Database communication

Content creation and maintenance

using WPC using WPC

Reusability


A good business offers solutions that are easy to implement. We offer you the way to the easy SAP solutions. Other make promises, we keep them!

IBSolution Bulgaria EOOD

85 Aleksandar Malinov Blvd. 1715 Sofia, Bulgaria

T: +359 2 4652907 M: [email protected] I: www.ibsolution.bg

TODOR PETROV

Manager - procurator

mailto:[email protected]

IBSolution Bulgaria at SAP World tour 2011

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