Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Where management and visual information meets

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Business Overview

• We reinforced IT Technology Management best practices (CCS, ITIL, BSM), integrates it with Business Management needs to create a visual infographics framework with near real time alerts and Key Performance Indicators (KPI’s) for all management layers.

• software provides complex IT’s and businesses with true organizational transparency with essential alerts.

key performance indicator (KPI), is an industry jargon for economical and non economical information by which an organization evaluate its success or the success of a particular activity in which it is engaged.


CIO and Infrastructure manager current state

CRMInternal / External

Regulations

MS Office

ERP

Technology Management

KM, ECM

BI

PerformanceManagement

Fault Management

Risk Management

IT Services



Example: CIO Manager Service view modeling

• The CIO Service view contain all the relevant services and KPI’s


Example: IT Infrastructure Manager Architecture view

• We collect or create all the relevant building blocks and KPI’s data from their management systems (CCS Systems , CMDB, ERP , CRM , Excels etc.):▫ IT Components: Servers, Storage, Network, Security

etc.

▫ Data Center Infrastructure Components: A/C, Electricity, Fire Systems, etc.

▫ HR & Business Components: Operation team, contracts, SLA’s etc.

Example: Data Center Manager Service view – Step 1, Collect



Temp High = 31*

Utilization= 81%

Free Space= 34%

End of Warranty=0512

Name= Exchange001

End of Warranty=0512

Utilization=55%

Name= Dmx001

Type=HP DL585

OS=Win64Bit

Utilization= 77%

Free Circuits=12

Name= Elec 1-7

Rack View

Example: Data Center Manager Service view – Step 2, Design

• We draw the data center with our designer includes all relevant building blocks


Example: Data Center Manager Service view – Step 3, Share


Example: Data Center Manager Service view – Step 2, Design

• If there are few data centers we will create another service that contain the relevant data centers services created etc.


Example: Data Security Manager Service view – Step 2, Design


Example: IT Service (Application) Manager Service view – Step 2, Design

• Application logical and infrastructure view


Example: IT Service (Application) Business view

Expenses

Income


Example: CIO Manager Service view – Step 3, Share

• The CIO Service view contain all the relevant services and KPI’s


Example: Operation Manager Service view – Step 3, Share


Example: same way goes for example for …


Gas Co. Station View

Name= Tank01

Next Review =0512

Perf.=95%

Type=Octane 95

Tank Level= 18%

Name= Cashier01

Employee=Simon Ann

Perf.=95%

Login=08:45 23Feb2012

Perf.= 68%

Perf.=112%

Name=Washing01

Employee=Joe Bear

Perf.=112%

Monthly hours=145

Employee=Judi Ram

Example: Gas station Manager Service view – Step 2, Design

Employees


Example: same way goes for example for Region Hospital Manager Service view – Step 2, Design


IT as a Business Architecture

Technical Layer

Data Layer

Monitor Layer

Visual

Business

Management

Layer

Operational DB’s Technical DB’s

ERP

InfrastructureApplications

Operation Layer

Operation CIO

Infrastructure

Finance

IT Layer

Development

CTOHR

Finance DB’s

Regulation

CRMReportsCMDB

IT Managers

http://www.nagios.com/


Benefits

• The place where management and visual information meets• Infographics(WYSIWYG) Business Management CCS• Near real time Business & Technology as a Business alerts• Infrastructure solution with templates for the main silos • True organizational transparency

Business , Technology and their relationship on one Visual platform

• Quick and easy implementation• Significant improvement in business efficiency• Better-informed decisions• Significant reduction in OPEX


CRMInternal / External

Office

Office

SOX

Office

ERP

Reputation Management

BPM

Technology Management

KM, ECMECM

CMDB

ERP

BI

BI

PerformanceManagement

Fault Management

Risk Management

KPI’s

KPI’s

Manager With

iBOS

Managers New state with Sophsof’s iBOS

BI

Technology ManagementTechnology

ManagementTechnology Management


Infographics Business Management Operating System

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Where management and visual information meets

Ibos Where management and visual information meets

Business

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