IBMXIVStorageSystem(Types2810and 2812) Model A14 (Gen2 ... · This edition applies to version 2,...

IBM XIV Storage System

IBM XIV Storage System (Types 2810 and2812) Model A14 (Gen2) Introduction andPlanning Guide for CustomerConfigurationVersion 2 Release 2

GA52-1327-07

��

Note:

Before using this information and the product it supports, read the information in “Safety and environmental notices” onpage ix and “Notices” on page 33.

This edition applies to version 2, release 2 of the IBM XIV Storage System (Types 2810 and 2812) Model A14(Gen 2) and all subsequent releases and modifications until otherwise indicated in new editions. This editionreplaces GA52-1327-06.

© Copyright International Business Machines Corporation 2008, 2009.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Figures . . . . . . . . . . . . . . . v

Tables . . . . . . . . . . . . . . . vii

Safety and environmental notices . . . ixSafety notices and labels . . . . . . . . . . ix

Danger notices . . . . . . . . . . . . ixCaution notices . . . . . . . . . . . . xiAttention notices . . . . . . . . . . . . xiLabels . . . . . . . . . . . . . . . xii

Laser safety . . . . . . . . . . . . . . xiiProduct recycling and disposal . . . . . . . xiiiBattery return program . . . . . . . . . . xivFire suppression systems . . . . . . . . . xviSite preparation. . . . . . . . . . . . . xvi

Handling heavy equipment 18 - 32 kg (39.7 -70.5 lbs) . . . . . . . . . . . . . . xvi

About this guide . . . . . . . . . . xviiRelated documentation . . . . . . . . . . xviiWho should use this guide. . . . . . . . . xviiGetting information, help, and service . . . . . xviiHow to send your comments . . . . . . . . xviii

Chapter 1. Introduction . . . . . . . . 1Purpose and scope . . . . . . . . . . . . 1Partially populated racks . . . . . . . . . . 1Concerning older racks . . . . . . . . . . . 1

Chapter 2. AC power requirements . . . 3Power configuration . . . . . . . . . . . . 3

Overview of power controls . . . . . . . . 3Turning off power . . . . . . . . . . . 3Emergency power-off considerations . . . . . 3Power sources . . . . . . . . . . . . . 3Input voltages and frequencies . . . . . . . 4Line cords . . . . . . . . . . . . . . 4

Power consumption . . . . . . . . . . . . 7Distance from power source area . . . . . . . 7

Chapter 3. Physical requirements . . . . 9Cooling and environmental considerations . . . . 9

Contamination information . . . . . . . . 10Physical space requirements . . . . . . . . . 11Raised floor requirements . . . . . . . . . 13

Floor weight-support requirements . . . . . . 14Physical network connection requirements . . . . 14Delivery requirements . . . . . . . . . . . 14

Chapter 4. Management platformrequirements and installation . . . . . 17Platform requirements . . . . . . . . . . . 17Installing the IBM XIV Storage System GUI. . . . 17

Appendix A. Site survey form andchecklist . . . . . . . . . . . . . . 19

Appendix B. Delivery information . . . 21

Appendix C. Client support information 23

Appendix D. Specifications -pre-August, 2009 racks. . . . . . . . 27Power consumption - pre-August, 2009 racks . . . 27Cooling and environmental considerations -pre-August, 2009 racks . . . . . . . . . . 27Dimensions - pre-August, 2009 racks . . . . . . 29Physical space, weight, and acoustics - pre-August,2009 racks . . . . . . . . . . . . . . . 30

Notices . . . . . . . . . . . . . . 33Trademarks . . . . . . . . . . . . . . 34Electronic emission notices . . . . . . . . . 35

Federal Communications Commission (FCC)Class A Statement . . . . . . . . . . . 35Industry Canada Class A Emission ComplianceStatement . . . . . . . . . . . . . . 36Avis de conformité à la réglementationd’Industrie Canada . . . . . . . . . . . 36European Union (EU) ElectromagneticCompatibility Directive . . . . . . . . . 36Germany Electromagnetic Compatibility Directive 36Australia and New Zealand Class A statement . 37People’s Republic of China Class A ElectronicEmission Statement . . . . . . . . . . . 37Taiwan Class A warning statement . . . . . 38Japan VCCI Class A ITE Electronic EmissionStatement . . . . . . . . . . . . . . 38Korean Class A Electronic Emission Statement . . 38

© Copyright IBM Corp. 2008, 2009 iii

||

iv IBM XIV Storage System Introduction and Planning Guide

Figures

1. Top view of clearance requirements for serviceand cooling . . . . . . . . . . . . 12

2. Raised floor requirements . . . . . . . . 13

3. Top view of clearance requirements for serviceand cooling . . . . . . . . . . . . 30

© Copyright IBM Corp. 2008, 2009 v

vi IBM XIV Storage System Introduction and Planning Guide

Tables

1. Caution notice symbols. . . . . . . . . xi2. IBM Web sites for help, information, and

service. . . . . . . . . . . . . . xvii3. Input voltages and frequencies . . . . . . 44. Automatic transfer switches and line cords 45. Feature codes for automatic transfer switches

and line cords . . . . . . . . . . . . 56. Power consumption - partial and full rack

configurations . . . . . . . . . . . . 77. Thermal dissipation - partial and full rack

configurations . . . . . . . . . . . . 98. Airflow requirements - partial and full rack

configurations . . . . . . . . . . . . 99. Rack dimensions and clearances . . . . . 12

10. Clearance dimensions for service and cooling 1211. Raised floor requirements - dimensions 1312. Typical delivery clearance requirements 1413. Operating system and processor requirements

for the IBM XIV Storage System GUI . . . . 17

14. Delivery address information entry form 2115. Remote support form . . . . . . . . . 2316. Client information form . . . . . . . . 2317. Primary contact form . . . . . . . . . 2418. Secondary contact form . . . . . . . . 2419. Remote support contact form . . . . . . 2520. Power consumption - partial and full rack

configurations. . . . . . . . . . . . 2721. Thermal dissipation - partial and full rack

configurations. . . . . . . . . . . . 2722. Airflow requirements - partial and full rack

configurations. . . . . . . . . . . . 2823. Rack dimensions and clearances -

manufactured before August, 2009 . . . . . 2924. Clearance dimensions for service and cooling -

pre-August, 2009 racks . . . . . . . . . 30

© Copyright IBM Corp. 2008, 2009 vii

||||||||||||||

viii IBM XIV Storage System Introduction and Planning Guide

Safety and environmental notices

This section contains information about:v “Safety notices and labels”v “Laser safety” on page xiiv “Product recycling and disposal” on page xiiiv “Battery return program” on page xivv “Fire suppression systems” on page xviv “Site preparation” on page xviv “Handling heavy equipment 18 - 32 kg (39.7 - 70.5 lbs)” on page xvi

Safety notices and labelsWhen using this product, observe the danger, caution, and attention noticescontained in this guide. The notices are accompanied by symbols that represent theseverity of the safety condition.

The following notices and statements are used in IBM® documents. They are listedbelow in order of decreasing severity of potential hazards. Follow the links formore detailed descriptions and examples of the danger, caution, and attentionnotices in the sections that follow.

Note: These notices provide important tips, guidance, or advice.v “Danger notices”: These statements indicate situations that can be potentially

lethal or extremely hazardous to you. Safety labels are also attached directly toproducts to warn of these situations.

v “Caution notices” on page xi: These statements indicate situations that can bepotentially hazardous to you.

v “Attention notices” on page xi: These notices indicate potential damage toprograms, devices, or data.

In addition to these notices, “Labels” on page xii may be attached to the product towarn of potential hazards.

Important: All caution and danger statements in this document are referencedwith a letter and digit identifier. This identifier is used to cross reference anEnglish caution (C) or danger (D) statement with translated versions of the cautionor danger statement in IBM Systems Safety Notices. For example, if a dangerstatement contains the identifier D004 translations for that danger statementappear in IBM Systems Safety Notices under statement D004. Be sure to read allcaution and danger statements in this documentation before performing theinstructions. Read any additional safety information that comes with theequipment or other devices before installing or repairing the device.

Danger noticesA danger notice calls attention to a situation that is potentially lethal or extremelyhazardous to people. A lightning bolt symbol accompanies a danger notice torepresent a dangerous electrical condition. This topic includes a sample dangernotice.

© Copyright IBM Corp. 2008, 2009 ix

DANGER

An electrical outlet that is not correctly wired could placehazardous voltage on metal parts of the system or the devices thatattach to the system. It is the responsibility of the customer toensure that the outlet is correctly wired and grounded to preventan electrical shock.

A comprehensive danger notice provides instructions on how to avoid shockhazards when servicing equipment. Unless instructed otherwise, follow theprocedures in the following danger notice.

DANGER

Electrical voltage and current from power, telephone, andcommunication cables are hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,maintenance, or reconfiguration of this product during anelectrical storm.

v Connect all power cords to a properly wired and groundedelectrical outlet. Ensure outlet supplies proper voltage and phaserotation according to the system rating plate.

v Connect any equipment that will be attached to this product toproperly wired outlets.

v When possible, use one hand only to connect or disconnectsignal cables.

v Never turn on any equipment when there is evidence of fire,water, or structural damage.

v Disconnect the attached power cords, telecommunicationssystems, networks, and modems before you open the devicecovers, unless instructed otherwise in the installation andconfiguration procedures.

v Connect and disconnect cables as described below wheninstalling, moving, or opening covers on this product or attacheddevices.

To Disconnect:

1. Turn everything OFF (unless instructed otherwise).

2. Remove power cords from the outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

To Connect:

1. Turn everything OFF (unless instructed otherwise).

2. Attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

x IBM XIV Storage System Introduction and Planning Guide

Caution noticesA caution notice calls attention to a situation that is potentially hazardous topeople because of some existing condition.

A caution notice can be accompanied by different symbols, as shown in theexamples in Table 1.

Table 1. Caution notice symbols

If the symbol is... It means...

A risk of electrical shock or an energy hazard.

A generally hazardous condition not represented by othersafety symbols.

A hazardous condition due to the use of a laser in theproduct. Laser symbols are always accompanied by theclassification of the laser as defined by the U. S.Department of Health and Human Services (for example,Class I, Class II, and so forth).

Sample caution notices:

CAUTION:This product is equipped with a 3–wire (two conductors and ground)power cable and plug. Use this power cable with a properly groundedelectrical outlet to avoid electrical shock.

CAUTION:Data processing environments can contain equipment transmitting onsystem links with laser modules that operate at greater than Class 1power levels. For this reason, never look into the end of an opticalfiber cable or open receptacle.

CAUTION:This product might contain one or more of the following devices:CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module,which are Class 1 laser products. Note the following information:

v Do not remove the covers. Removing the covers of the laser productcan result in exposure to hazardous laser radiation. There are noserviceable parts inside the device.

v Use of the controls or adjustments or performance of proceduresother than those specified herein might result in hazardousradiation exposure.

Attention noticesAn attention notice indicates the possibility of damage to a program, device, orsystem, or to data. An exclamation point symbol may accompany an attentionnotice, but is not required. This topic includes a sample attention notice.

Safety and environmental notices xi

Attention: Do not bend a fibre cable to a radius less than 5 cm (2inches); you can damage the cable. Tie wraps are not recommended foroptical cables because they can be easily overtightened, causing damageto the cable.

LabelsAs an added precaution, safety labels are often installed directly on products orproduct components to warn of potential hazards.

The actual product safety labels might differ from the following sample safetylabels:

DANGER

Hazardous voltage, current, or energy levels are presentinside any component that has this label attached. Do notopen any cover or barrier that contains this label.

DANGER

Multiple power cords: This product might be shippedwith multiple power cords. To remove all power to thedevice, disconnect all power cords.

Laser safetyWhen using an NVRAM5 or NVRAM6 cluster media converter, the storage systemmust be installed in a restricted access location.

CAUTION:This product contains a Class 1M laser. Do not view directly with opticalinstruments. (C028)

This equipment contains Class 1 laser products, and complies with FDA radiationPerformance Standards, 21 CFR Subchapter J and the international laser safetystandard IEC 825-2.

CAUTION:Data processing environments can contain equipment transmitting onsystem links with laser modules that operate at greater than Class 1 powerlevels. For this reason, never look into the end of an optical fiber cable oropen receptacle.

Attention: In the United States, use only SFP or GBIC optical transceivers thatcomply with the FDA radiation performance standards, 21 CFR Subchapter J.Internationally, use only SFP or GBIC optical transceivers that comply with IECstandard 825–1. Optical products that do not comply with these standards mayproduce light that is hazardous to the eyes.

xii IBM XIV Storage System Introduction and Planning Guide

Product recycling and disposalThis unit must be recycled or discarded according to applicable local and nationalregulations. IBM encourages owners of information technology (IT) equipment toresponsibly recycle their equipment when it is no longer needed. IBM offers avariety of product return programs and services in several countries to assistequipment owners in recycling their IT products.

Information on IBM product recycling offerings can be found on the following IBMWeb site:

www.ibm.com/ibm/environment/products/index.shtml

Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en lanormativa nacional o local aplicable. IBM recomienda a los propietarios de equiposde tecnología de la informacion (TI) que reciclen responsablemente sus equiposcuando éstos ya no les sean utiles. IBM dispone de una serie de programas yservicios de devolucion de productos en varios países, a fin de ayudar a lospropietarios de equipos a reciclar sus productos de TI. Se puede encontrarinformacion sobre las ofertas de reciclado de productos de IBM en el sitio web deIBM

www.ibm.com/ibm/environment/products/index.shtml.

Notice: This mark applies only to countries within the European Union (EU) andNorway.

Appliances are labelled in accordance with European Directive 2002/96/ECconcerning waste electrical and electronic equipment (WEEE). The Directivedetermines the framework for the return and recycling of used appliances asapplicable throughout the European Union. This label is applied to variousproducts to indicate that the product is not to be thrown away, but ratherreclaimed upon end of life per this Directive.

Remarque: Cette marque s’applique uniquement aux pays de l’Union Européenneet à la Norvège.

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière deDéchets des Equipements Electriques et Electroniques (DEEE), qui détermine lesdispositions de retour et de recyclage applicables aux systèmes utilisés à traversl’Union européenne. Conformément à la directive, ladite étiquette précise que leproduit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin devie.

Safety and environmental notices xiii

http://www.ibm.com/ibm/environment/products/index.shtmlhttp://www.ibm.com/ibm/environment/products/index.shtml

In accordance with the European WEEE Directive, electrical and electronicequipment (EEE) is to be collected separately and to be reused, recycled, orrecovered at end of life. Users of EEE with the WEEE marking per Annex IV of theWEEE Directive, as shown above, must not dispose of end of life EEE as unsortedmunicipal waste, but use the collection framework available to customers for thereturn, recycling and recovery of WEEE. Customer participation is important tominimize any potential effects of EEE on the environment and human health dueto the potential presence of hazardous substances in EEE. For proper collection andtreatment, contact your local IBM representative.

Battery return programThis product may contain a sealed lead acid, nickel cadmium, nickel metalhydride, lithium, or lithium ion battery. Consult your user manual or servicemanual for specific battery information. The battery must be recycled or disposedof properly.

Recycling facilities may not be available in your area. For information on disposalof batteries outside the United States, go to www.ibm.com/ibm/environment/products/batteryrecycle.shtml or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, orproper disposal of used IBM sealed lead acid, nickel cadmium, nickel metalhydride, and other battery packs from IBM Equipment. For information on properdisposal of these batteries, contact IBM at 1-800-426-4333. Please have the IBM partnumber listed on the battery available prior to your call.

For Taiwan:

Please recycle batteries.

Notice: This mark applies only to countries within the European Union (EU).

xiv IBM XIV Storage System Introduction and Planning Guide

http://www.ibm.com/ibm/environment/products/batteryrecycle.shtmlhttp://www.ibm.com/ibm/environment/products/batteryrecycle.shtml

Batteries or packaging for batteries are labeled in accordance with EuropeanDirective 2006/66/EC concerning batteries and accumulators and waste batteriesand accumulators. The Directive determines the framework for the return andrecycling of used batteries and accumulators as applicable throughout theEuropean Union. This label is applied to various batteries to indicate that thebattery is not to be thrown away, but rather reclaimed upon end of life per thisDirective.

Les batteries ou emballages pour batteries sont étiquetés conformément auxdirectives européennes 2006/66/EC, norme relative aux batteries et accumulateursen usage et aux batteries et accumulateurs usés. Les directives déterminent lamarche à suivre en vigueur dans l’Union Européenne pour le retour et le recyclagedes batteries et accumulateurs usés. Cette étiquette est appliquée sur diversesbatteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôtrécupérée en fin de cycle de vie selon cette norme.

In accordance with the European Directive 2006/66/EC, batteries and accumulatorsare labeled to indicate that they are to be collected separately and recycled at endof life. The label on the battery may also include a chemical symbol for the metalconcerned in the battery (Pb for lead, Hg for mercury and Cd for cadmium). Usersof batteries and accumulators must not dispose of batteries and accumulators asunsorted municipal waste, but use the collection framework available to customersfor the return, recycling and treatment of batteries and accumulators. Customerparticipation is important to minimize any potential effects of batteries andaccumulators on the environment and human health due to the potential presenceof hazardous substances. For proper collection and treatment, contact your localIBM representative.

For Spain:

This notice is provided in accordance with Royal Decree 106/2008 of Spain: Theretail price of batteries, accumulators and power cells includes the cost of theenvironmental management of their waste.

For California:

Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

The foregoing notice is provided in accordance with California Code ofRegulations Title 22, Division 4.5 Chapter 33. Best Management Practices forPerchlorate Materials. This product, part or both may include a lithium manganesedioxide battery which contains a perchlorate substance.

Safety and environmental notices xv

Fire suppression systemsA fire suppression system is the responsibility of the customer. The customer’s owninsurance underwriter, local fire marshal, or a local building inspector, or both,should be consulted in selecting a fire suppression system that provides the correctlevel of coverage and protection.

IBM designs and manufactures equipment to internal and external standards thatrequire certain environments for reliable operation. Because IBM does not test anyequipment for compatibility with fire suppression systems, IBM does not makecompatibility claims of any kind nor does IBM provide recommendations on firesuppression systems.

Site preparationThe IBM authorized service provider will only perform minimal framerepositioning within the room, as needed, to perform required service actions. Thecustomer is responsible for using professional movers or riggers in the case ofequipment relocation or disposal.

DANGER

Heavy equipment - personal injury or equipment damage mightresult if mishandled. Use only professional movers.

Handling heavy equipment 18 - 32 kg (39.7 - 70.5 lbs)

DANGER

The weight of this part or unit is between 18 and 32 kg (39.7 and70.5). It takes two persons to safely lift this part or unit.

xvi IBM XIV Storage System Introduction and Planning Guide

About this guide

This document provides site information for the IBM XIV® Storage System.

Related documentationProduct manuals, other IBM publications, and Web sites contain information thatrelates to the IBM XIV Storage System.

IBM XIV Storage System Information Center

The IBM XIV Information Center allows you to browse product documentation onthe Internet.

publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp

IBM XIV Storage System Publicationsv IBM XIV Storage System (Type: 2810, 2812) Model A14 (Gen 2) Pre-Installation

Network Planning Guide for Customer Configuration

v IBM XIV Storage System Theory of Operationv IBM XIV XCLI User Manual

IBM XIV Storage System documentation and related Web siteinformationv www.ibm.comv www.ibm.com/storage/supportv www.ibm.com/planetwide

Who should use this guideThis publication is for personnel that are involved in site planning. Such personnelinclude IT facilities managers, individuals responsible for power, cooling, wiring,as well as general site environmental planning and setup.

Getting information, help, and serviceIf you need help, service, technical assistance, or just want more information aboutIBM products, you can find a variety of sources to assist you. Table 2 provides alist of Web pages that you can view to get information about IBM products andservices and to find the latest technical information and support.

Table 2. IBM Web sites for help, information, and service

Web site Description

www.ibm.com Main IBM home page

www.ibm.com/storage/support IBM Support home page

www.ibm.com/planetwide IBM Support page with pointers to therelevant contact information for a specificcountry

© Copyright IBM Corp. 2008, 2009 xvii

http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsphttp://www.ibm.comhttp://www.ibm.com/storage/supporthttp://www.ibm.com/planetwidehttp://www.ibm.comhttp://www.ibm.com/storage/supporthttp://www.ibm.com/planetwide

How to send your commentsYour feedback is important to help us provide the highest quality information.

If you have any comments about this information or any other IBM XIV StorageSystem documentation, you can submit them in the following ways:v E-mail

Submit your comments electronically to the following e-mail address:[email protected] sure to include the name and order number of the book and, if applicable,the specific location of the text you are commenting on, such as a pagenumber or table number.

v MailFill out the Readers’ Comments form (RCF) at the back of this book. Returnit by mail or give it to an IBM representative. If the RCF has been removed,you can address your comments to:

International Business Machines CorporationRCF Processing DepartmentDepartment 61D9032 South Rita RoadTUCSON AZ 85775-4401

When you send information to IBM, you grant IBM a nonexclusive right to use ordistribute the information in any way it believes appropriate without incurring anyobligation to you.

xviii IBM XIV Storage System Introduction and Planning Guide

mailto:[email protected]

Chapter 1. Introduction

Purpose and scopeThis document defines preinstallation requirements for the IBM XIV StorageSystem, Machine Types 2810 and 2812 Model A14 systems. It is important toensure that you meet all requirements to guarantee a fast and reliable installation.

If you cannot meet any of the installation requirements explained in this document,notify your IBM representative to devise alternative solutions.

Partially populated racksThe IBM XIV Storage System is available in a partially populated rackconfiguration. For installation planning purposes, the same floor loading andpower consumption requirements apply to a partially populated rack (containing 6,or 9 - 14 modules) as apply to a fully populated (15 module) rack.

Note: Seven (7) and eight (8) module configurations are not supported.

Concerning older racksThis document supports systems shipped with the 1101 (dual CPU interfacemodule) feature code. This feature is available on racks ordered August, 2009 andlater. Systems shipped with the previous 1100 (interface module) feature code differslightly in weight, sound output, power consumption, and depth of the rack. Ifyou are relocating or planning installation of a system ordered with feature code1100 (interface module), see Appendix D, “Specifications - pre-August, 2009 racks,”on page 27.

© Copyright IBM Corp. 2008, 2009 1

2 IBM XIV Storage System Introduction and Planning Guide

Chapter 2. AC power requirements

Power configurationThe system has redundant power cords. For dual line cord options, you mustsupply power from two independent sources of electricity. Consult an IBM supportrepresentative to discuss power source options for the four line cord solution.

Overview of power controlsThe IBM XIV Storage System contains three (3) uninterruptible power supplies thatmaintain power to the system in the event of an ac power loss. Removing all acpower from the IBM XIV Storage System causes an emergency shutdown. Allmodified data is then saved to disks, and the system turns off within 30 seconds.

Turning off powerThe IBM XIV Storage System is turned off by issuing the shutdown commandfrom the IBM XIV Storage System GUI or the IBM XIV Command-Line Interface(XCLI). The shutdown command saves modified data in the storage unit to disksbefore removing power.

Attention: Do not use switches or buttons on the unit itself to initiate a power-offsequence, because doing so results in data loss.

Emergency power-off considerationsThe IBM XIV Storage System does not have an emergency power-off (EPO) switch.However, you can connect the system to a room EPO. The EPO switch is internallypowered by the uninterruptible power-supply units for use withunpowered-switch circuit breakers. The EPO circuit is considered a Class 2 circuit(UL, CSA standards) and an SELV (safety extra-low voltage) circuit (IEC standard).Contact your IBM support representative for more detail on connecting to a roomEPO switch.

Attention: Turning off the IBM XIV Storage System by using the EPO circuitresults in data loss, as well as possible loss of configuration. An IBM servicerepresentative must reinstall an IBM XIV Storage System that you have turned offusing a room EPO switch. If the system loses ac power, but is not turned off usingan EPO circuit, data and configuration are preserved.

Power sources

Four ac-power source configurations are available.v Two 60 A, 200-240 V ac, single-phase, two-pole, line-line ground female

receptacles, each connected to a different power sourcev Four 30 A, 200-240 V ac, single-phase, two-pole, line-line ground female

receptacles, connected to two (2) independent power sources

Note: Contact an IBM support representative to discuss the considerationsinvolved if you choose to use the four 30 A single-phase configuration.

v Two 30 A, 200-240 V ac, three-phase receptacles, each connected to a differentpower source


|||

|

||

v Two 60 A, 200-240 V ac, three-phase receptacles, each connected to a differentpower source

Note: Although the system is protected by an uninterruptible power supply forinternal usage, you can reduce the risk of a power outage if you connect thesystem to an external uninterruptible power supply, a backup generator, or both.

Input voltages and frequencies

Table 3 provides the voltages and frequencies accepted by the IBM XIV StorageSystem.

Table 3. Input voltages and frequencies

Characteristics Voltage or frequency

Nominal input voltages 200, 208, 220, or 240 V ac

Maximum input current 30 A or 60 A

Minimum input voltage 180 V ac

Maximum input voltage 264 V ac

Maximum ground-leakage current 50 mA

Steady-state input frequencies 50±3 Hz or 60±3 Hz

Power line disturbance (PLD) inputfrequencies

50±3 Hz or 60±3 Hz

Line cordsThe IBM XIV Storage System is available in multiple line cord configurations. Theautomatic transfer switch (ATS) is chosen based on the line cords selected.

Table 4 provides the feature codes and descriptions for each available automatictransfer switch and lists the feature codes for each of the line cords that areassociated with that specific ATS. Table 5 on page 5 provides the feature codes anddescription details for each line cord.

Table 4. Automatic transfer switches and line cords

Automatictransferswitch featurecode Description

Feature codes for associated linecords

9890 Automatic transfer switch forworldwide use; single-phase, 60 Apower.

v 9811v 9812v 9813v 9814 (See Note 1.)v 9815 (See Note 1.)v 9817 (See Note 1.)v 9818 (See Note 1.)v 9819 (See Note 1.)

9891 Automatic transfer switch for theUnited States, Canada, LatinAmerica, and Asia/Pacific;three-phase, 60 A

v 9820v 9821


||

||

|

||||

||

|||||||

||||

|

|

|

|

|

|

|

|

|||||

|

|

Table 4. Automatic transfer switches and line cords (continued)

Automatictransferswitch featurecode Description

Feature codes for associated linecords

9892 Automatic transfer switch forEMEA; three-phase, 30 A

9822

9893 Automatic transfer switch for Japan;three-phase, 30 A (See Note 2.)

9823

Notes:

1. Feature codes 9814, 9815, 9817, 9818 and 9819 are for the four-cord, 30 A single-phasesolution.

2. This feature limits the module capacity of the IBM XIV Storage System to six (6), nine(9), or ten (10) modules. An IBM service representative must install a differentautomatic transfer switch before you can add additional modules. Contact an IBMsupport representative to discuss adding additional modules.

Table 5. Feature codes for automatic transfer switches and line cords

ATSfeaturecode

Linecordfeaturecode Description

Connector(See Note 1.)

Wall receptacle(See Note 1.)

Inlinereceptacle (SeeNote 1.)

9890 9811 Line cord for the United States, Canada, LatinAmerica, and Asia/Pacific; single-phase, 60 A(pin and sleeve)

HBL360P6V04 HBL360R6W HBL360C6W

9890 9812 Line cord for Chicago; single-phase, 60 A (pinand sleeve)


9890 9813 Line cord for EMEA, Australia, and NewZealand; single-phase, 60 A

Hardwired orusesclient-providedconnector

Not applicable Not applicable

9890 9814(SeeNote 2.)

Line cord for the United States, Canada, LatinAmerica, and Asia/Pacific; single-phase, 30 A(pin and sleeve)

Russellstoll3750DP

Russellstoll9R33U0W orequivalent

Russellstoll9C33U0 orequivalent

9890 9815(SeeNote 2.)

Line cord for Chicago; single-phase, 30 A (pinand sleeve)

Russellstoll3750DP

Russellstoll9R33U0W orequivalent

Russellstoll9C33U0 orequivalent

9890 9817(SeeNote 2.)

Line cord for Japan; single-phase, 30 A (pinand sleeve)

HBL332P6S HBL332C6W HBL332R6W

9890 9818(SeeNote 2.)

Line cord for the United States and Canada;single-phase, 30 A (twist lock)

HBL26CM21 HBL2620SR HBL26CM23

9890 9819(SeeNote 2.)

Line cord for Chicago; single-phase, 30 A(twist lock)

HBL26CM21 HBL2620SR HBL26CM23

9891 9820 Line cord for the United States, Canada, LatinAmerica and Asia/Pacific; three-phase, 60 A(pin and sleeve)


9891 9821 Line cord for Chicago; three-phase, 60 A (pinand sleeve)


Chapter 2. AC power requirements 5

|

|||||||

||||

||||

|

||

|||||

||

|||

|||||||||

|||

|||||

|||

|||||||

||||||||

||

||||

|||

|||||

|||

||||

|||||||

|||

||||

|||||

||||

|||||

||||

|||||

|||||

|||

|||||||

Table 5. Feature codes for automatic transfer switches and line cords (continued)

ATSfeaturecode

Linecordfeaturecode Description

Connector(See Note 1.)

Wall receptacle(See Note 1.)

Inlinereceptacle (SeeNote 1.)

9892 9822 Line cord for EMEA; three-phase, 30 A Hardwired orusesclient-providedconnector

Not applicable Not applicable

9893 9823 Line cord for Japan; three-phase, 30 A (pin andsleeve)


Notes:

1. Plug and receptacle manufacturer part numbers are provided for Hubbell. You can use equivalent receptacles,but it is the client’s responsibility to verify compatibility.

2. Feature codes 9814, 9815, 9817, 9818 and 9819 are for the four-cord, 30 A, single-phase solution.

Line cord considerationsv Line cords are 250 V/60 A or 250 V/30 A rated. Each cord has two poles and

three wires. Plugs and receptacles are IEC309-compliant.v Conductor size for non-EMEA and Chicago is 6 AWG. Conductor size for EMEA

and Israel is 10 mm2.v Some line cords have different lengths when exiting the top of the frame.

– The following lengths apply to the four-line cord, 30 A solution only:- If you are using Chicago line cords and configure your system so that four

line cords exit from the top of the frame, two cords extend 14 in. (0.4 m)and the other two line cords extend 5 ft 4 in. (1.6 m). If you configure yoursystem so that the line cords exit from the bottom of the frame, the linecords extend 6 ft.

- If you are using any of the other 30 A line cord configurations, whenexiting from the top of the frame, two cords extend 13 ft 4 in. (4.1 m) andthe other two cords extend 8 ft 6 in. (2.5 m). When exiting from the bottomof the frame, the cords extend 14 ft (4.3 m).

– The following lengths apply to the two line cord solutions:- If you are using Chicago line cords, the cords extend 5 ft 4 in. (1.6 m) when

exiting from the top of the frame and 6 ft (1.8 m) when exiting from thebottom of the frame.

- If you are using any of the other line cords, the cords extend 13 ft 4 in. (4.1m) when exiting from the top of the frame and 14 ft (4.3 m) when exitingfrom the bottom of the frame.

v All installations require wall circuit breakers that have ratings of 50 A to 60 A.Do not exceed the wire rating of the facility.


|

|||

|||||||||

|||

|||||||

||

|||||||

|

||

||

|

||

||

|

|

|||||

||||

|

|||

|||

||

Power consumption

Table 6 provides a complete power consumption listing for supported rackconfigurations.

Table 6. Power consumption - partial and full rack configurations

Rackconfiguration

Number ofmodules (SeeNote 1.)

Idle kVA(Volt-Amps/1000)

High performance kVA(Volt-Amps/1000)

Full 15 7.2 8.4

Partial (See Note2.)

14 6.7 7.8

13 6.2 7.2

12 5.7 6.7

11 5.2 6.1

10 4.7 5.5

9 4.2 5.0

6 2.9 3.4

Notes:

1. Seven (7) and eight (8) module configurations are not supported.

2. Power consumption for partial rack configurations are typical values and are providedfor references purposes only. To support concurrent capacity upgrades, the installationsite must provide sufficient power capacity to support high performance on a full rackconfiguration of fifteen modules.

Distance from power source areaThe IBM XIV Storage System supports both overhead and under-floor cablingconfigurations.

To prepare the power cables, you must provide your IBM representative with thefollowing information before the installation:v The distance of the rack from the power receptacles.v The ceiling or floor power-cabling scheme.

Chapter 2. AC power requirements 7

||

||

|||||||

||||

|||||

|||

|||

|||

|||

|||

|||

|

|

|||||

Chapter 3. Physical requirements

Physical requirements for installing the IBM XIV Storage System include:v “Cooling and environmental considerations”v “Physical space requirements” on page 11v “Raised floor requirements” on page 13v “Floor weight-support requirements” on page 14v “Physical network connection requirements” on page 14v “Delivery requirements” on page 14

Cooling and environmental considerationsCooling requirements

Cooling (thermal dissipation) requirements are shown in Table 7.

Table 7. Thermal dissipation - partial and full rack configurations

Rack configurationNumber of modules (See Note1.) kBTU per hour

Full 15 28.5

Partial (See Note 2.) 14 26.6

13 24.7

12 22.8

11 20.8

10 18.9

9 17.0

6 11.7

Notes:


2. Thermal dissipation for partial rack configurations are typical values and are providedfor reference purposes only. To support concurrent capacity upgrades, the client’s sitemust provide cooling arrangements to support a full rack configuration.

Air circulationv Cold air is provided from the front of the rack.v Hot air is exhausted from the back of the rack.

Airflow

Airflow requirements are shown in Table 8.

Table 8. Airflow requirements - partial and full rack configurations

Rack configurationNumber of modules (SeeNote 1.)

Cubic feet per minute(CFM)

Full 15 810


||

||||

|||

|||

||

||

||

||

||

||

|

|

||||

||

|||||

|||

Table 8. Airflow requirements - partial and full rack configurations (continued)



Partial (See Note 2.) 14 760

13 700

12 650

11 590

10 530

9 490

6 330

Notes:


2. Airflow for partial rack configurations are typical values and are provided for referencepurposes only. To support concurrent capacity upgrades, the client’s site must providesufficient airflow space to support a full rack configuration.

Operating environmental requirementsv Temperature: 10–35°C (50–95° F)v Relative humidity: 25% - 80%, noncondensingv Maximum wet bulb: 23° C (73.4° F)v Maximum operating altitude: 2133 m (7000 ft)v Acoustic output: Sound power, LwAu = 8.2 bels

Attention: Do not locate this system in an environment that is dusty, or thatcontains corrosive gases or metallic shavings such as zinc whiskers. See“Contamination information” for more information.

Contamination informationYou must consider the air quality and contamination levels at your installation site.

Airborne particulates (including metal flakes or particles) and reactive gases actingalone or in combination with other environmental factors, such as humidity ortemperature, might pose a risk to the IBM XIV Storage System hardware. Risksthat are posed by the presence of excessive particulate levels or concentrations ofharmful gases include damage that might cause the IBM XIV Storage System tomalfunction or cease functioning altogether. This specification sets forth limits forparticulates and gases that are intended to avoid such damage. The limits must notbe viewed or used as definitive limits because numerous other factors, such astemperature or moisture content of the air, can influence the impact of particulatesor environmental corrosives and gaseous contaminant transfer.

In the absence of specific limits that are set forth in this document, you mustimplement practices that maintain particulate or gas levels that are consistent withthe protection of human health and safety. If IBM determines that the levels ofparticulates or gases in your environment have caused damage to the IBM XIVStorage System, IBM might require implementation of appropriate remedialmeasures to mitigate such environmental contamination before providing repair orreplacement of the IBM XIV Storage System. Implementation of such remedialmeasures is a customer responsibility.


|

|||||

|||

||

||

||

||

||

||

|

|

||||

|

|

||||||||||

||||||||

The following criteria must be met:

Gaseous contaminationSeverity level G1 as per ANSI/ISA 71.04-19851, which states that thereactivity rate of copper coupons shall be less than 300 Angstroms permonth (Å/month, ≈ 0.0039 µg/cm2-hour weight gain)2. In addition, thereactivity rate of silver coupons shall be less than 300Å/month (≈ 0.0035µg/cm2-hour weight gain)3. The reactive monitoring of gaseous corrosivityshould be conducted approximately 2 inches (5 cm) in front of the rack onthe air inlet side at one-quarter and three-quarter frame height off the floor,or where the air velocity is much higher.

Particulate contaminationData centers must meet the cleanliness level of ISO 14644-1 class 8. Fordata centers without airside economizers, the ISO 14644-1 class 8cleanliness can be met by choosing one of the following filtration methods:v The room air can be continuously filtered with MERV 8 filters.v Air entering a data center can be filtered with MERV 11, or preferably

MERV 13 filters.

For data centers with airside economizers, the choice of filters to achieveISO class 8 cleanliness depends on the specific conditions present at thatdata center. The deliquescent relative humidity of the particulatecontamination should be more than 60% RH4. Data centers must be free ofzinc whiskers5.

1. ANSI/ISA-71.04.1985. Environmental conditions for process measurement and controlsystems: Airborne contaminants. Instrument Society of America, Research TrianglePark, NC, 1985.

2. The derivation of the equivalence between the rate of copper corrosion productthickness growth in Å/month and the rate of weight gain assumes that Cu2Sand Cu2O grow in equal proportions.

3. The derivation of the equivalence between the rate of silver corrosion productthickness growth in Å/month and the rate of weight gain assumes that Ag2S isthe only corrosion product.

4. The deliquescent relative humidity of particulate contamination is the relativehumidity at which the dust absorbs enough water to become wet and promotecorrosion, ion migration, or both.

5. Surface debris is randomly collected from 10 areas of the data center on a 1.5cm diameter disk of sticky, electrically conductive tape on a metal stub. Ifexamination of the sticky tape in a scanning electron microscope reveals no zincwhiskers, the data center is considered free of zinc whiskers.

Physical space requirements

Depending upon shipment dates, racks are supplied with one of the followingfront doors:v Doors supplied with racks ordered with feature code 1100; See Appendix D,

“Specifications - pre-August, 2009 racks,” on page 27 for the dimensions of racksordered with feature code 1100.

v Doors supplied with racks ordered with feature code 1101 (door includes an IBMlogo illuminated by an LED); Dimensions for IBM XIV systems ordered withfeature code 1101 are shown in Table 9 on page 12.

Chapter 3. Physical requirements 11

|

|||||||||

||||

|

||

|||||

|||

|||

|||

|||

||||

Table 9. Rack dimensions and clearances

Metric (mm) English (in.)

General dimensions

Height 1991 78.4

Width 600 23.6

Depth 1142 45.0

Clearances

Front door 1200 47.2

Back door 1000 39.4

Service and cooling See Figure 1 and Table 10 for detailed information.

Sides

You must adhere to the following space requirements around the sides of theracks:v You must place racks no closer than 450 mm (17.7 in.) to a wall.v You can position racks alongside (adjacent to) other racks.v There are no space requirements between adjacent racks.

IBM service representatives must have enough space to open the front and rearcovers to service the unit, and must also be able to remove components and otherassemblies from the unit. See Figure 1 and Table 10 for minimum serviceclearances.

Table 10. Clearance dimensions for service and cooling

Index Metric (mm) English (in.)

A 1200 47.2

Figure 1. Top view of clearance requirements for service and cooling


Table 10. Clearance dimensions for service and cooling (continued)


B 1142 45.0

C 1000 39.4

D 1500 59.1

E 450 17.7

F 600 24.0

Raised floor requirementsYou can install the system on either a raised or nonraised floor.

Note: A raised floor provides both better cabling support and helps to ensuremore efficient cooling to the units.

When the system is placed on a raised floor with 60 cm × 60 cm (24 in. × 24 in.)tiles, use the following guidelines as shown in Figure 2:v Position the system on two tiles, with the front of the system aligned with the

front tile.v Make a 200 mm × 200 mm (8 in. × 8 in.) opening for cabling and electricity in

the back tile, as shown in Figure 2 and Table 11.

Note: Place the opening under the system, centered on the back edge of the tilealong the rear of the rack.

v To allow for ventilation for airflow and support system cooling requirements,have at least two tiles (and preferably more) in front of the system These tilesmust have a minimum of 40% perforation.

Table 11. Raised floor requirements - dimensions

Description IndexMetric measurement(mm)

Englishmeasurement (in.)

Ventilation tile size A 600 24.0

Machine footprint B 1142 45.0

Opening for cablesand electricity

C 200 8.0

D 200 8.0

E 200 8.0

Figure 2. Raised floor requirements


Floor weight-support requirementsFloor reinforcement must support a weight of 884 kg (1949 lb) on an area of 600mm × 1092 mm (24 in. × 43 in.). These measurements are slightly less than thefootprint area of the system, due to the overhang of the door. To ensure that allrequirements are met, obtain the service of a qualified structural engineer to helpprepare the floor.

Important: If you do not know or are not certain about the floor load rating of theinstallation site, you must check with the building engineer or another appropriateperson.

Physical network connection requirementsThe basic network requirements are as follows:v 50 micron multimode fiber-channel cables with LC connectorsv The following cable requirements and cable positioning at the installation area:

– Straight copper gigabit CAT5e-rated cables with RJ-45 connectors for iSCSIand management

– Straight copper CAT5e-rated cables with RJ-45 connectors for connecting to avirtual private network (VPN)

– A length of at least 3 m (10 ft) of fiber-channel and Ethernet cables that isused for internal-cabinet cable wiring

For more details about network connectivity requirements, see IBM XIV StorageSystem (Type: 2810, 2812) Model A14 (Gen 2) Pre-Installation Network Planning Guidefor Customer Configuration.

Delivery requirementsThis section describes both standard delivery requirements and theshipping-weight reduction option.

Standard delivery requirements

You must meet the following requirements to enable delivery:v A clear and level path from the truck to the building entrancev No steps from the truck to the labv Delivery clearances, shown in Table 12

Table 12 shows the typical pallet dimensions. These delivery clearancerequirements are for all doors and elevators.

Table 12. Typical delivery clearance requirements

Metric measurement (mm) English measurement (in.)

Height (See Note.) 2120 87.0

Width 1016 40.0

Depth 1321 52.0

Note: These measurements are for the typical height of the pallet. This does not includeadditional clearance needed to raise the pallet on a pallet jack for movement.


Notes:

1. Coordinate a technical survey with IBM representatives to plan the loadingpath from the truck to the server room.

2. If required to reduce the height of the rack for delivery to locations wheredoorway heights are smaller than the delivery clearances, it is possible toremove the rack from the pallet and roll the rack on its castors, for a shortdistance. This reduces delivery height to 1991 mm (78.4 in.).

Important: The rack is more easily moved when on a pallet and the rack castersmight damage floors and carpets; therefore, roll the rack into position on its owncasters only when necessary.

Disassembled shipping for weight reduction

If your site does not meet the delivery clearances shown in Table 12 on page 14,IBM offers a disassembled shipping option (FC: 0200), which reduces the weight ofthe shipment for easier moving of components. The rack shipping weight isreduced to less than 300 kg by removing selected components that are shippedseparately. This option reduces weight loading on floors and elevators used formoving the unit from the truck to the final position in the lab, and makes it easierto maneuver the rack through areas that do not meet the minimum spacerequirements. The IBM service representative installs the components that wereshipped separately during the storage unit installation.

Note: This option greatly increases storage-unit installation time.


Chapter 4. Management platform requirements andinstallation

The IBM XIV Storage System is managed using either the IBM XIV Storage SystemGUI or the IBM XIV Command-Line Interface (XCLI). This chapter explains therequirements for installing the IBM XIV Storage System GUI and XCLI interfacesand introduces the installation procedures.

Platform requirementsThese requirements are necessary to install an IBM XIV Storage System GUIenvironment.

Table 13 lists the supported operating systems and the CPU level required for thatoperating system.

Table 13. Operating system and processor requirements for the IBM XIV Storage SystemGUI

Operating system CPU

Microsoft® Windows® 2000, MicrosoftWindows ME, Microsoft Windows XP,Microsoft Windows Server 2003, MicrosoftWindows Vista

32-bit Dual Core or equivalent

Linux® Red Hat, version 5.0 or above 32-bit Dual Core or equivalent or a 64-bit

IBM AIX® 5.3, IBM AIX 6.1 IBM PowerPC®

You must also satisfy the following additional requirements before installing theIBM XIV Storage System GUI:v A hard drive with at least 100 MB free space availablev A monitor with a minimum resolution of 1024 × 768 (or a resolution within 1024

× 768 to 1920 × 1200)v A color monitor with at least 24/32 true color (recommended)

Installing the IBM XIV Storage System GUIDownloading

You can download the IBM XIV Storage System GUI installation package from thefollowing Web site:

www.ibm.com/systems/support/storage/xiv

Click on the Download link under Support and Downloads to display theDownloadable files link.

Follow the instructions for your operating system. Ensure that you select XIVStorage System (2810, 2812):v Windows: Download the GUI installation file. Double-click the file and follow

the instructions on the screen.


|

|

http://www.ibm.com/systems/support/storage/xiv

v Linux and AIX: Download the GUI installation file and extract the files to adesignated folder on your system, using the following command:tar xzf

Release notes

The latest available release notes for IBM XIV Storage System GUI information arealso found at the following Web site:

www.ibm.com/systems/support/storage/xiv


http://www.ibm.com/systems/support/storage/xiv

Appendix A. Site survey form and checklist

Use this checklist to help ensure that all requirements are met and to describe anyproblem areas.

Power__ v 8.4 kVA (Volt-Amps/1000) power is available__ v Female receptacles are portable__ v Each female socket is capable of providing a current of at least 60 A, 200-240

V ac (standard)__ v Each female socket is capable of providing a current of at least 30 A, 200-240

V ac (optional)__ v Distance between rack and power receptacles is: ______________ (Specify unit:

m or ft)__ v Select one of the following:

__ – Ceiling power feed__ – Floor power feed

Cooling and environmentalv Thermal dissipation:

__ – Full rack (15 modules, applies to all configurations); 28.5 kBTU per hourv Air circulation:

__ – Cold air is provided to the rack front__ – Hot air exhausted from the rack rear

v Airflow:__ – Full rack (15 modules, applies to all configurations); 810 cubic feet per

minute (cfm)__ – Operating environment temperature 10–35 °C (50–95 °F)__ – Maximum wet bulb: 23 °C (73.4 °F)__ – Relative humidity 25% - 80%, noncondensing__ – Altitude is less than 2133 m (7000 ft)

v Acoustic output: Sound power, LwAu=8.2 belsv Environment:

__ – Dust free__ – Contains no corrosive gases__ – Contains no metallic shavings such as zinc whiskers

Physical space - post-August, 2009 racks__ v 1991 mm (78.3 in.) height is available__ v 600 mm (23.6 in.) width is available__ v 1142 mm (45.0 in.) depth is available__ v 1200 mm (47.2 in.) front door clearance is available__ v 1000 mm (39.4 in.) back door clearance is available__ v 450 mm (17.7 in.) clearance from walls to side is available


Raised floor

The following requirements apply only to raised floors:__ v 200 mm × 200 mm (8 in. × 8 in.) opening in the back tile is ready; for more

information, see Figure 2 on page 13.__ v Two ventilation tiles are ready

Weight__ v Floor reinforcement strength to support a weight of 884 kg (1949 lb) reviewed

and approved by the client’s structural engineer

Note: If the system is shipped with the disassembled shipping option (weightreduction) the floor delivery path needs to support only 300 kg (661.4 lb).However, the floor reinforcement strength remains the same as previouslyindicated.

__ v Floor support area: 600 mm × 1092 mm (24 in. × 43 in.)

Delivery__ v A clear and level path from the truck to the building entrance__ v No steps from the truck to the equipment room__ v All doors and elevators have at least a 2210 mm (87 in.) height clearance__ v All doors and elevators have at least a 1016 mm (40 in.) width clearance__ v All doors and elevators have at least a 1321 mm (52 in.) depth clearance

Access approval requirements__ v Prearranged access approval obtained for IBM service representatives__ v Prearranged access approval obtained for movers__ v Prearranged access approval obtained for vehicles__ v Prearranged access approval obtained for the technician’s laptop computer


Appendix B. Delivery information

The Table 14 provides information about where the system is delivered.

Table 14. Delivery address information entry form

Description Information

Company name:

Department or divisionname:

Street number andname:

City or province:

State:

Zip code or postal code:

Country:

Country code -telephone number:

Fax:


Appendix C. Client support information

The client must complete these forms before installation. The information recordedin these forms serves as an aid to IBM service representatives, and is useful if arepair order is ever required. During installation, the IBM service representativeenters the collected information into the IBM XIV Storage System GUI.

Remote support information

Table 15 provides the connectivity information required by IBM supportrepresentatives to remotely connect to the system to provide support. IBM supportrepresentatives can use remote support sessions when on-site troubleshootingcannot resolve a problem. They cannot initiate a remote support session withoutthe client using XCLI commands to explicitly grant permission for the session. Theclient can terminate a remote support session at any time. The IBM servicerepresentative performing the installation uses the information provided here toconfigure the system for remote support if needed in the future.

Table 15. Remote support form

Field Description Information

Primary IBMIP

Primary IBM IP address that the client firewallpermits to reach the VPN ports

SecondaryIBM IP

Secondary IBM IP address that the client firewallpermits to reach the VPN ports

Modemphonenumber

Phone number, including the country and areacode for the IBM XIV modem

VPN IP 1 IP address of remote support VPN on port 1

VPN IP 2 IP address of remote support VPN on port 2

Specialinstructions

A field that provides special instructionsregarding remote support access to the currentsystem

Client information

Table 16 provides geographical details of the client location where the system isinstalled. This information is used by an IBM service representative to locate thesite where the system is installed.

Table 16. Client information form


Name This is the company name of the client, not thecontact name.

Site name This is the site designation where the system islocated and can be used, when available, topinpoint the exact location within, for example, abuilding, facility, or complex. The site name mightnot be the same as the street address.

Streetaddress

Street address where the system is located


Table 16. Client information form (continued)


Buildinglocation

Second address line, building name, or otherinformation to help locate the system

City The name of the city where the system is located

State The name of the state, when relevant, where thesystem is located

Postalcode

The postal (or zip) code for the address where thesystem is located

Country The name of the country where the system islocated

Primary contact

Table 17 indicates who to engage first if a repair is required for the system.

Table 17. Primary contact form


Name Client primary contact name

E-mail E-mail address for the primary contact

Officephone

The office phone number, including the countrycode, of the primary contact person

Mobilephone

The mobile phone number, including the countrycode, of the primary contact person

Callinghours

The calling hours, or duty shift for the primarycontact, for example, 08:00 - 16:00, or 24/7, asappropriate

Time zone The time zone for this contact; for example, GMT-4, or UTC -4

Secondary contact

Table 18 indicates who to engage if a repair is required when the primary contactis unavailable.

Table 18. Secondary contact form


Name Client secondary contact name

E-mail E-mail address for the secondary contact

Officephone

The office phone number, including the countrycode, of the secondary contact person

Mobilephone

The mobile phone number, including the countrycode, of the secondary contact person

Callinghours

The calling hours, or duty shift for the secondarycontact, for example, 08:00 - 16:00, or 24/7, asappropriate



Remote support contact

Table 19 indicates who, at the client site, can authorize remote support access orwho can enable the system for remote support.

Table 19. Remote support contact form


Name Enter the client remote support contact name

E-mail Enter the e-mail address of the remote supportcontact. The e-mail address must be a correctlyformatted e-mail address

Officephone

The office phone number, including the countrycode, of the remote support contact person

Mobilephone

The mobile phone number, including the countrycode, of the remote support contact person

Callinghours

The calling hours, or duty shift, for the remotesupport contact, for example: 08:00 - 16:00, or24/7, as appropriate


Appendix C. Client support information 25

Appendix D. Specifications - pre-August, 2009 racks

This appendix explains those specifications that are relevant to racks ordered withfeature code 1100 (interface module). Racks ordered August, 2009 or later usefeature code 1101 (dual CPU interface module), which supersedes feature code1100. In this appendix, racks ordered with feature code 1100 are referred to as″pre-August, 2009 racks.″

The appendix describes specifications that are different in racks ordered withfeature code 1100 and racks ordered with feature code 1101. Common featuresbetween the two types of racks are described in the main chapters of thisdocument.

Power consumption - pre-August, 2009 racks

Table 20 provides a complete power consumption listing for supported rackconfigurations.

Table 20. Power consumption - partial and full rack configurations

Rack configuration

Number ofmodules (SeeNote 1.)

Idle kVA(Volt-Amps/1000)

High performance kVA(Volt-Amps/1000)

Full 15 7.5 8.5

Partial (See Note 2.) 14 7.0 7.9

13 6.5 7.4

12 6.0 6.8

11 5.5 6.2

10 5.0 5.7

9 4.5 5.1

6 3.1 3.5

Notes:


2. Power consumption for partial rack configurations are typical values and are providedfor reference purposes only. To support concurrent capacity upgrades, the installationsite must provide sufficient power capacity to support a full rack configuration.

Cooling and environmental considerations - pre-August, 2009 racksCooling requirements

Cooling (thermal dissipation) requirements are shown in Table 21.

Table 21. Thermal dissipation - partial and full rack configurations


Full 15 29.0


Table 21. Thermal dissipation - partial and full rack configurations (continued)


Partial (See Note 2.) 14 27.0

13 25.1

12 23.2

11 21.3

10 19.4

9 17.4

6 11.9

Notes:


2. Thermal dissipation for partial rack configurations are typical values and are providedfor reference purposes only. To support concurrent capacity upgrades, the client’s sitemust provide cooling arrangements to support a full rack configuration.

Air circulationv Cold air is provided from the front of the rackv Hot air is exhausted from the back of the rack

Airflow

Airflow requirements are shown in Table 22.

Table 22. Airflow requirements - partial and full rack configurations



Full 15 820

Partial (See Note 2.) 14 770

13 720

12 660

11 600

10 550

9 500

6 340

Notes:


2. Airflow for partial rack configurations are typical values and are provided for referencepurposes only. To support concurrent capacity upgrades, the client’s site must providesufficient airflow space to support a full rack configuration.


Dimensions - pre-August, 2009 racks

Dimensions for racks manufactured before August, 2009 that are shipped as theIBM XIV 2810-A14 system are as shown in Table 23.

Table 23. Rack dimensions and clearances - manufactured before August, 2009

Metric (mm) English (in.)

General dimensions

Height 1991 78.4

Width 600 23.6

Depth 1092 43.0

Clearances

Front door 1200 47.2

Back door 1000 39.4

Service and cooling See Figure 3 on page 30 and Table 24 on page 30 fordetailed information.

Sides

You must adhere to the following space requirements around the sides of theracks:v You must place racks no closer than 450 mm (17.7 in.) to a wall.v You can position rack alongside (adjacent to) other racks.v There are no space requirements between adjacent racks.

For Type 2810 Model A14, IBM service representatives must have enough space toopen the front and rear covers to service the unit, and must also be able to removecomponents and other assemblies from the unit. See Figure 3 on page 30 andTable 24 on page 30 for minimum service clearances.

Appendix D. Specifications - pre-August, 2009 racks 29

Table 24. Clearance dimensions for service and cooling - pre-August, 2009 racks


A 1200 47.2

B 1092 43.0

C 1000 39.4

D 1500 59.1

E 450 17.7

F 600 24.0

Physical space, weight, and acoustics - pre-August, 2009 racks

Use this checklist to ensure that your installation location meets the minimumrequirements to install an IBM XIV Storage System that was manufactured beforeAugust, 2009

Space__ v 1991 mm (78.3 in.) height is available__ v 600 mm (23.6 in.) width is available__ v 1092 mm (43.0 in.) depth is available__ v 1200 mm (47.2 in.) front door clearance is available__ v 1000 mm (39.4 in.) back door clearance is available__ v 450 mm (17.7 in.) clearance from walls to side is available

Weight__ v 876 kg (1931 lb)

Figure 3. Top view of clearance requirements for service and cooling


|||

Acoustic output__ v Sound power, LwAu = 8.4 bels

Appendix D. Specifications - pre-August, 2009 racks 31

Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right maybe used instead. However, it is the user’s responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matterdescribed in this document. The furnishing of this document does not give youany license to these patents. You can send license inquiries, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785U.S.A.

For license inquiries regarding double-byte character set (DBCS) information,contact the IBM Intellectual Property Department in your country or sendinquiries, in writing, to:

IBM World Trade Asia CorporationLicensing2-31 Roppongi 3-chome, Minato-kuTokyo 106-0032, Japan

The following paragraph does not apply to the United Kingdom or any othercountry where such provisions are inconsistent with local law:INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THISPUBLICATIONS “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express orimplied warranties in certain transactions, therefore, this statement may not applyto you.

This information could include technical inaccuracies or typographical errors.Changes are periodically made to the information herein; these changes will beincorporated in new editions of the publications. IBM may make improvementsand/or changes in the product(s) and/or program(s) described in this publicationat any time without notice.

Any references in this information to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of those Websites. The materials at those Web sites are not part of the materials for this IBMproduct and use of those Web sites is at your own risk.


IBM may use or distribute any of the information you supply in any way itbelieves appropriate without incurring any obligation to you.

Licensees of this program who wish to have information about it for the purposeof enabling: (i) the exchange of information between independently createdprograms and other programs (including this one) and (ii) the mutual use of theinformation which has been exchanged, should contact:

IBM CorporationAlmaden Research650 Harry RoadBldg 80, D3-304, Department 277San Jose, CA 95120-6099U.S.A.

Such information may be available, subject to appropriate terms and conditions,including in some cases, payment of a fee.

The licensed program described in this document and all licensed materialavailable for it are provided by IBM under terms of the IBM Customer Agreement,IBM International Program License Agreement or any equivalent agreementbetween us.

Any performance data contained herein was determined in a controlledenvironment. Therefore, the results obtained in other operating environments mayvary significantly. Some measurements may have been made on development-levelsystems and there is no guarantee that these measurements will be the same ongenerally available systems. Furthermore, some measurements may have beenestimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers ofthose products, their published announcements or other publicly available sources.IBM has not tested those products and cannot confirm the accuracy ofperformance, compatibility or any other claims related to non-IBM products.Questions on the capabilities of non-IBM products should be addressed to thesuppliers of those products.

This information is for planning purposes only. The information herein is subject tochange before the products described become available.

If you are viewing this information softcopy, the photographs and colorillustrations may not appear.

TrademarksThis topic lists IBM trademarks.

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks ofInternational Business Machines Corp., registered in many jurisdictions worldwide.

Other product and service names might be trademarks of IBM or other companies.

A current list of IBM trademarks is available on the Web at Copyright andtrademark information at www.ibm.com/legal/copytrade.shtml


http://www.ibm.com/legal/copytrade.shtml

Adobe, the Adobe logo, PostScript, and the PostScript logo are either registeredtrademarks or trademarks of Adobe Systems Incorporated in the United States,and/or other countries.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in theUnited States, other countries, or both.

Linux is a trademark of Linus Torvalds in the United States, other countries, orboth.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation inthe United States, other countries, or both.

Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo,Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks orregistered trademarks of Intel Corporation or its subsidiaries in the United Statesand other countries.

UNIX is a registered trademark of The Open Group in the United States and othercountries.

Other company, product, and service names may be trademarks or service marksof others.

Electronic emission notices

The following statements apply to this product. The statements for other productsintended for use with this product will appear in their accompanying manuals.

Federal Communications Commission (FCC) Class AStatement

Note: This equipment has been tested and found to comply with the limits for aClass A digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference when theequipment is operated in a commercial environment. This equipment generates,uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instruction manual, may cause harmful interference to radiocommunications. Operation of this equipment in a residential area is likely to causeharmful interference, in which case the user will be required to correct theinterference at his own expense.

Properly shielded and grounded cables and connectors must be used in order tomeet FCC emission limits. IBM is not responsible for any radio or televisioninterference caused by using other than recommended cables and connectors or byunauthorized changes or modifications to this equipment. Unauthorized changesor modifications could void the users’ authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference thatmay cause undesired operation.

Notices 35

Industry Canada Class A Emission Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe A est conform à la norme NMB-003 duCanada.

European Union (EU) Electromagnetic Compatibility DirectiveThis product is in conformity with the protection requirements of EU CouncilDirective 89/336/EEC on the approximation of the laws of the Member Statesrelating to electromagnetic compatibility.

IBM cannot accept responsibility for any failure to satisfy the protectionrequirements resulting from a non-recommended modification of the product,including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class AInformation Technology Equipment according to European Standard EN 55022. Thelimits for Class A equipment were derived for commercial and industrialenvironments to provide reasonable protection against interference with licensedcommunication equipment.

Attention: This is a Class A product. In a domestic environment this product maycause radio interference in which case the user may be required to take adequatemeasures.

Properly shielded and grounded cables and connectors must be used in order toreduce the potential for causing interference to radio and TV communications andto other electrical or electronic equipment. Such cables and connectors are availablefrom IBM authorized dealers. IBM cannot accept responsibility for any interferencecaused by using other than recommended cables and connectors.

European Community contact:IBM Technical RegulationsPascalstr. 100, Stuttgart, Germany 70569Tele: 0049 (0)711 7851176Fax: 0049 (0)711 785 1283e-mail: [email protected]

Germany Electromagnetic Compatibility Directive

Deutschsprachiger EU Hinweis:

Hinweis für Gerte der Klasse A EU-Richtlinie zur ElektromagnetischenVertrglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetischeVertrglichkeit in den EU-Mitgliedsstaaten und hlt die Grenzwerte der EN 55022Klasse A ein.


Um dieses sicherzustellen, sind die Gerte wie in den Handbüchern beschrieben zuinstallieren und zu betreiben. Des Weiteren dürfen auch nur von der IBMempfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung fürdie Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung derIBM verndert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohneEmpfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Gerte müssen mit folgendem Warnhinweis versehen werden:

″Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann imWohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiberverlangt werden, angemessene Mabnahmen zu ergreifen und dafüraufzukommen.″

Deutschland: Einhaltung des Gesetzes über die elektromagnetischeVertrglichkeit von Gerten

Dieses Produkt entspricht dem ″Gesetz über die elektromagnetische Vertrglichkeitvon Gerten (EMVG).″ Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG inder Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über dieelektromagnetische Vertrglichkeit von Gerten (EMVG) (bzw. der EMC EGRichtlinie 2004/108/EG) für Gerte der Klasse A

Dieses Gert ist berechtigt, in übereinstimmung mit dem Deutschen EMVG dasEG-Konformittszeichen - CE - zu führen.

Verantwortlich für die Konformittserklrung des EMVG ist die IBM DeutschlandGmbH, 70548 Stuttgart.

Generelle Informationen:

Das Gert erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 KlasseA.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product maycause radio interference in which case the user may be required to take adequatemeasures.

People’s Republic of China Class A Electronic EmissionStatement

Notices 37

Taiwan Class A warning statement

Japan VCCI Class A ITE Electronic Emission Statement

Korean Class A Electronic Emission Statement


Readers’ Comments — We’d Like to Hear from You

IBM XIV Storage SystemIBM XIV Storage System (Types 2810 and 2812) Model A14 (Gen2) Introduction and Planning Guide forCustomer ConfigurationVersion 2 Release 2

Publication No. GA52-1327-07

We appreciate your comments about this publication. Please comment on specific errors or omissions, accuracy,organization, subject matter, or completeness of this book. The comments you send should pertain to only theinformation in this manual or product and the way in which the information is presented.

For technical questions and information about products and prices, please contact your IBM branch office, yourIBM business partner, or your authorized remarketer.

When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in anyway it believes appropriate without incurring any obligation to you. IBM or any other organizations will only usethe personal information that you supply to contact you about the issues that you state on this form.

Comments:

Thank you for your support.

Send your comments to the address on the reverse side of this form.

If you would like a response from IBM, please fill in the following information:

Name Address

Company or Organization

Phone No. E-mail address

Readers’ Comments — We’d Like to Hear from YouGA52-1327-07

GA52-1327-07

��Cut or FoldAlong Line

Cut or FoldAlong Line

Fold and Tape Please do not staple Fold and Tape

Fold and Tape Please do not staple Fold and Tape

NO POSTAGENECESSARYIF MAILED IN THEUNITED STATES

BUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK

POSTAGE WILL BE PAID BY ADDRESSEE

International Business Machines CorporationRCF Processing Department Department 61D9032 S Rita RoadTucson, AZUSA 85775-4401

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

__

_

��

U.S.A

GA52-1327-07

ContentsFiguresTablesSafety and environmental noticesSafety notices and labelsDanger noticesCaution noticesAttention noticesLabels

Laser safetyProduct recycling and disposalBattery return programFire suppression systemsSite preparationHandling heavy equipment 18 - 32 kg (39.7 - 70.5 lbs)

About this guideRelated documentationWho should use this guideGetting information, help, and serviceHow to send your comments

Chapter 1. IntroductionPurpose and scopePartially populated racksConcerning older racks

Chapter 2. AC power requirementsPower configurationOverview of power controlsTurning off powerEmergency power-off considerationsPower sourcesInput voltages and frequenciesLine cords

Power consumptionDistance from power source area

Chapter 3. Physical requirementsCooling and environmental considerationsContamination information

Physical space requirementsRaised floor requirementsFloor weight-support requirementsPhysical network connection requirementsDelivery requirements

Chapter 4. Management platform requirements and installationPlatform requirementsInstalling the IBM XIV Storage System GUI

Appendix A. Site survey form and checklistAppendix B. Delivery informationAppendix C. Client support informationAppendix D. Specifications - pre-August, 2009 racksPower consumption - pre-August, 2009 racksCooling and environmental considerations - pre-August, 2009 racksDimensions - pre-August, 2009 racksPhysical space, weight, and acoustics - pre-August, 2009 racks

NoticesTrademarksElectronic emission noticesFederal Communications Commission (FCC) Class A StatementIndustry Canada Class A Emission Compliance StatementAvis de conformité à la réglementation d′Industrie CanadaEuropean Union (EU) Electromagnetic Compatibility DirectiveGermany Electromagnetic Compatibility DirectiveAustralia and New Zealand Class A statementPeople′s Republic of China Class A Electronic Emission StatementTaiwan Class A warning statementJapan VCCI Class A ITE Electronic Emission StatementKorean Class A Electronic Emission Statement

Readers’ Comments — We′d Like to Hear from You

IBMXIVStorageSystem(Types2810and 2812) Model A14 (Gen2 ... · This edition applies to version 2,...

Documents

Transcript of IBMXIVStorageSystem(Types2810and 2812) Model A14 (Gen2 ... · This edition applies to version 2,...